Long time customer. Glenn, Elliott and Barbara Colby family have been providing us amazing service…read morefor years. They are kind and care about your well being. They only recommend needed services and do not try to instill fear to upsell. We recently bought a home that had pets and we noticed flea presence. Yuck! Barbara empathized with us and scheduled a spray as soon as possible. Elliott showed up on time and performed the needed service. As I was a bit frazzled about moving my family into a safe home, Elliott empathized with us by telling me his home buying experience which put me a bit at ease. Lastly, due to rain in the forecast, he scheduled a re-spray for a couple of days later at no additional cost. This type of interaction creates trust and confidence for the customer. Amazing family business and highly recommend.

This review is overdue. Last summer we had an issue with ants. Elliot came three times until the…read moreissue was resolved. Was very impressed by his dedication to his craft. A great family owned business

I recently had an ant infestation at my home in Fullerton and spoke with several pest control…read morevendors before choosing The Bug Bouncer. The reason I went with Brett (owner and operator) was his professionalism and knowledge right from the first phone call. He asked detailed questions about the ants--what they looked like, where I was seeing them--and even gave me tips to temporarily mitigate the issue until our appointment. I really appreciated that Brett explained he runs his own business and doesn't outsource the work. His calm, poised approach stood out, and unlike other companies, he didn't push me into a subscription plan. That was a big plus because I wasn't ready to commit immediately. On the day of the appointment, Brett was thorough. He asked me to show him the problem areas, then did a full walk-around to identify nesting spots. He treated the entire property--sidewalk, backyard, up to the fences. It's been weeks since the treatment, and we haven't seen a single ant! Another thing I really liked: Brett warrants his work. He told me if the ants came back within the next week or so, he would return and take care of them at no cost. That gave me peace of mind and showed he stands behind his service. Brett's work speaks for itself. I would absolutely use him again and am now seriously considering his subscription plan. Highly recommend The Bug Bouncer for anyone looking for honest, effective pest control.

Brett is professional, efficient, and super honest. The entire process was done smoothly and…read moreworry-free. We requested services for spider and ant pest treatment, interior and exterior. His quote was very reasonable, and he is not pushy at all, which we feel comfortable with and appreciate. We highly recommend their services!

HOA company used Fenn for our termite inspections, and Alejandro Sanchez was our inspector. Real…read morefriendly and did the inspection thoroughly, especially when it came to the attic. Made me feel at ease knowing I didn't have any termites for my house I've been in for 10+ years. When you get service request for Alejandro!!

Was a great experience all around. Scheduling was easy and pricing fair. Tobias showed up on time,…read morewas professional, kind and very knowledgeable. I had a dead animal in a wall and he spent time and care accessing all routs the creature could have accessed and gave me a game plan for moving forward. Was very impressed with this company and would definitely recommend. Thanks Tobias!!

Freaked out when I thought we had termites flying around the house. I sent a photo to OC Bug…read moreCompany looking to get an inspection, and Jason responded to let me know that they're just flying ants. I'm relieved and I appreciated that he was up front about it. I'll absolutely be calling OC Bug Company when we do need termite control.

Jason did a very thorough termite inspection of our property and was knowledgeable and…read moreprofessional. He gave us his recommended plan and patiently walked us through it all. His bid was competitive and he worked with us on timing. Very good communication at every stage.

We've been using this pest control company since we moved into our home in August 2025, and I…read morehonestly can't say enough good things about them. They've always been reliable, professional, and incredibly responsive. If I text with a question, they text back. There was one time I was accidentally charged, and they refunded it immediately without any hassle. The owner has always been kind and easy to work with, and every technician we've had has been respectful and professional. One thing that really stood out to me recently was when we got a new puppy. A technician accidentally left our gate open, but instead of ignoring it, he personally texted me to apologize and took full responsibility. That kind of accountability says a lot about the people they hire and the culture they've built. As for the actual pest control--they do a great job. We rarely see spiders or bugs throughout the year. When summer rolls around and the ants start showing up, they come out and handle it quickly. If the ants get especially bad, they'll even come back for an extra service. Honestly, our biggest ant problem comes from neighboring properties, so that's not something any company can completely control, but they do everything they can to keep it under control. I get pest control companies knocking on my door all the time trying to earn my business, and I never even consider switching. Good customer service is hard to find these days, and this team consistently delivers it. Highly recommend.

Clayton is extremely professional and thorough treating all the problem and potential problematic…read moreareas. We are very satisfied with their service, care and commitment to doing a great job.

JBC Termite has visited my home about three times now, and I'm finally writing a review…read more. They are much better than the company contracted by my condo HOA. I'm very satisfied with their service and how they handle and finish their work. Their 2-year warranty is also great, and I really appreciate how they take care of any issues that come up during that period. I will continue using JBC Termite, and even if I move in the future, I will still contact them again.

We had an excellent experience with this Fred and Simon from JBC termite and pest control! From the…read morefirst call, they were honest, knowledgeable, and incredibly informative. They took the time to explain the entire process, answered all of our questions, and made sure we understood exactly what was being done and why. They were thorough and worked quickly. The termite treatment was handled professionally, and we were happy they gave us a 2-year guarantee. We were pleasantly surprised to learn they also handle insulation and do handyman work. It's rare to find a company that's this versatile and does excellent. Great job all around. If you're looking for reliable, trustworthy service, I highly recommend them!

Thanks to a neighborhood possum, our backyard became completely overrun with jumping and biting…read morefleas, putting our Memorial Day backyard plans in jeopardy. Thankfully, Tommy from Total Impact Pest Control responded quickly to our concerned inquiry and was out to help us right away. Within just an hour, there was a night-and-day difference -- not a single flea could be found. We were so impressed that we also signed up for monthly service to help with mosquito control. We're looking forward to enjoying our front and backyard again. Thank you for saving the day, Tommy!

Tommy is seriously the best!! Helped us initially 2.5 years ago with a rodent problem, and has been…read moreon the books for us quarterly for routine pest control. He is quick, communicative, and so fair with his pricing. He's also so knowledgeable and if any issues arise and we need him, he always makes it happen. Thank you so much Tommy

Every few years we have our home treated for termites, and I was honestly surprised by how much…read moreprices have gone up since the last time. After getting several quotes, I found this company through the Nextdoor app, and I'm so glad I did. I first reached out around 11:00 p.m., not expecting a response until the next day, but Matthew replied that same night. He was able to schedule me quickly, and I only had to wait a couple of days for the treatment. Matthew was absolutely wonderful to work with. He was incredibly knowledgeable, thorough, and took his time to explain everything to me before getting started. He never made me feel rushed, answered all of my questions, and was genuinely kind throughout the entire process. You can tell he takes pride in doing quality work. One thing I especially appreciated was that he wore protective booties over his shoes while inside the house. It's always a thoughtful touch, and as a bunny owner, it gave me extra peace of mind knowing he was helping keep things clean. On top of providing outstanding service, this company was hands down the best price I found. I also love supporting smaller local businesses that truly care about their customers, and this experience reminded me why. I ended up signing up for the yearly plan because I felt so confident in the service I received. If you're looking for someone who is honest, responsive, professional, and does a thorough job, I highly recommend Matthew. It was an excellent experience from beginning to end, and I wouldn't hesitate to use this company again.

I found FamilyGuard through ChatGPT actually, and I added key words - Friendly, Reliable,…read moreAffordable, Community. And I'm relieved to say that is everything Matt has shown. We texted about my cockroach infestation problem and he informed me about the type of roaches I have and how he will execute his plan. Gave me a price and what to expect as well as how to prep my space. He's very communicative, punctual, and respects my home. He's super communicative as well. Whatever questions or concerns I had was answered. My cockroach problem became less stressful and more manageable after Matt's treatments. I would definitely recommend his business! Thank you again Matt!