10/10 Went in looking for a pillow and Lillian was so…read morelovely! She found me a perfect pillow within literally a minute by just asking a few simple questions! She said she is the Pillow maven, she absolutely is!

Good selection and they do not pressure you to buy. The salespeople are friendly and eager to…read moreanswer your questions.

We are upgrading to a king size bed after sleeping on a Queen for years. We shopped around at a few…read moreplaces and found a mattress we loved. Were ready to purchase at Mattress Depot Outlet a few blocks away but decided to stop in this store as our last stop, to avoid "buyers remorse". Lee was super helpful, friendly, not pushy at all and the store is clean, well lit and looks so cozy. Not like a warehouse feeling of other mattress stores. Lee showed us the mattress we were interested in and not only price matched but gave us a mattress protector and explained the exchange policy. We were in and out within 20 minutes and it felt great supporting a family business. Tom's Family Christmas card was right there on the desk and Lee even called Tom to check in. It was an awesome experience and we are excited to get our new mattress next business day!!!

Stopped in to buy a quality waterproof mattress cover for my elderly mom. Got that, and a great…read moreeducation about different mattresses. Adam at Bellevue store showed me all the types. He's a great guy, so I will be in soon to replace my 6 year old mattress!

This is a supremely comfortable mattress, but there are a few important things i wish i knew…read morebefore buying: 1. Unlike nearly every other mattress seller, there is no window for returns. Most mattress vendors, even online ones, offer 30 days. 2. The mattress cover is *not* removable for washing; it's not supposed to ever be washed, even in cold water, because of shrinkage. 3. If the head of the bed frame is raised a few inches on risers, the topper will slide down toward the foot and need to be hoisted back up to the top every few days. 4. The topper of the same size is somehow a few inches smaller than the mattress.

This is a long overdue review - cannot say enough good things about Tim or Seattle Natural…read moreMattress. Speaking honestly, we've driven by the location a million times, and would've never thought of stopping in to look at mattresses there, but decided to based on someone else finding it online. Our old spring mattress was long overdue for replacement. We stopped in here as our first stop, not really sure what we were looking for - and convinced that mattress shopping would be dreadful. Tim made it super simple and easy. His products are straightforward. His pricing is straightforward. And there was no pressure. We left his shop and went to 2 other stores where we had the opposite experience, and saw similar mattresses for twice the price with long lead times. We turned right around and went back to Seattle Natural Mattress and placed our order. Tim makes them right in the store and a week later our mattress was ready and delivered. It's been almost 3 months and we absolutely love the mattress! Couldn't imagine having anything else. Thank you Tim!

I was very overdue for a new mattress and I'd reached the end of my rope. I've lived in Sunset Hill…read morefor 9 years so I'd passed by this store hundreds of times. I wasn't interested in buying an online vacuum-packed mattress again...my old one lasted about 6 years but I'd suffered through the last 2 years of owning it. I went onto their website and looked around, then called the store with some questions. Tony, a true gem of a guy. Listened to my needs and didn't try to sell me the most expensive stuff and wasn't pushy, just well-informed and helpful. He even told me to come in and pay ahead and he'd give me the Black Friday discount early. He listened when I'd told him that my back was hurting me terribly and I was waking up more tired than when I'd gone to bed. Tony, this angel of a person, offered to let me have the mattress delivered Monday (this is Friday) and didn't make me wait until after Black Friday. I'm eternally grateful to you, Tony! You're a stand up guy that runs a stand up business. Free removal and delivery if you're in the neighborhood too!! (And a nominal fee if you don't). Thanks Tony!

I am so happy with the service from Seattle Mattress! And wish I had gotten a new mattress from…read morethem years ago. We have a old house with tricky stairs to maneuver to the bedroom and they did it gracefully without issues. We are sleeping so much better with our new beds!

Sheep store is best store…read more "Reviews need to be at least 85 characters," otherwise I would have left it at that. Anyway, walked in on a whim because of the sheep hanging out by the front door and wanted to check out what it was about. I love soft linens and textures and loved the holy lamb organics blanket. The material was also available in a squishable heart shaped pillow (and a perfect incognito stim item) I got on impulse. There are a few adorable fluffy sheep plushies around the store too. This place is cozy with many cozy things to bring home.

My first time with this company and won't be back. These people don't know their own products. I…read moreemailed them to confirm what they carry in store. I spend 1.5 hours drive time to buy it. I get there, they've never carried it. Poor management if they don't know what they carry in store. Then I'm offered they can order online for me. ?! Why if I can do that myself? Don't waste your time here.

After looking around for a mattress set that wasn't lined with gold and polar bear fur (why else…read morewould a mattress be so expensive) we decided to stop by Everrest since we drive by their showroom multiple times a week. Five mattress'. Yep folks that is all they sell - five different mattress'. All varying in comfort levels - from super soft and squishy to your standard sleeping on a board firm to a tempur-pedicesque model. All made up in their factory in Marysville. Basically just went down the row - from mattress to mattress laying down to test their support levels. Found two I liked - talked for a few minutes about the pros and cons of each - and made a decision. Within 15 minutes of arriving the mattress set had been purchased and delivery time had been arranged, and then sat chit chatting with the salesman (we think he was the owner) for about ten minutes more. After all of the slick salesmen I had encountered on my mattress safari walking into Everrest was like a breath of fresh air.

If you're in need of a mattress, please look further than Everrest…read more This place had potential. It was a local business, the prices were good and the salesperson at the factory showroom was nice and friendly (figures that he was quitting at the end of the week). We purchased a king-sized set for delivery on Monday morning. Unfortunately, the apartment we were scheduled to move into needed to have its carpet replaced so we called up Everrest to reschedule. I kept in mind the fact that they were going to relocate their factory in a few days and tried to compromise on a delivery time. Their suggested solutions? Wait over a week for the bed or put it outdoors in the narrow, grody hallway all day until we could move it inside. When I pressed for alternatives, the person suddenly became rude and irate, basically saying he would not work with me, that I had to work with him and that he would not do it "my way". I was taken aback since our conversation started out on a professional level and before I could respond, the jackhole hung up on me and effectively cancelled our order! They are never getting my business. I was hoping for some flexibility and more personalized customer service characteristic of a locally-based company. Even if their prices were great, it's not worth it if you eventually demand the money back or they don't give you the merchandise. Please, learn from my experience (and the unsatisfactory record they have with the BBB) and Everrest Nevermore. Update: The person I spoke with was the *owner* of all people. Also, I called today to check up on the status of my refund. It turns out they have no internal database and still use *paper only* to keep track of things. The lady I had originally spoken with about the refund had apparently gone home with the paperwork for that day so the person currently answering the phone had no possible way to look up or verify the transaction (actual words). And surprise, surprise, that person became rude as well. I've received messages from other Yelpers who had to call the police due to threats from the owner of this place.

I would give zero stars if I could. Wayne messed up my…read moreorder, never let me know the machine broke and my order would be late, then shipped it to a different address. When I called to ask what happened and when I would get my bed, he was rude and raising his voice at me. He made errors and had the audicity to give me attitude. I should never have bought a bed from here. No wonder they are going out of business.

Great experience with Sweet Cody and Devin. He was very knowledgeable and spent all the time…read morewith us that we needed to make a good decision on our new mattress! Can't wait to get it. Thanks again!!

Excellent quality products. Friendly service. I have…read morepurchased several pillows from this company and they are wonderful. It's great to be able to choose the firmness; it's like getting a custom pillow. Better quality than what I can buy in other stores. I no longer live in Seattle so now I have to order and shipping is a bit high.

I highly recommend this business! I've been working with them for 25+ years. Very professional,…read morecourteous & prompt. But if their work load requires a little extra time they are well worth the wait! They clean & recover my pillows & down comforters beautifully & will add down to your specs if needed.