I just had a great experience with Brandy and the team at Furniture World! I'd gone to several…read moredifferent furniture stores and narrowed down what I was looking for in terms of style and color, and the fact that I definitely wanted the brand, Stanton, but with the long lead times for all ordered furniture, was referred to Furniture World because they have access to a large number of styles in stock. Specifically, with Stanton. (If you're not aware, it's a furniture manufacturer based in Oregon with great quality and fabulous warranty.) Anyway, I went and Brandy was the PERFECT combination of available, helpful, and not pushy. I was able to explore and try different pieces, ask questions, and she gave great recommendations. She was beyond patient while I FaceTimed my husband, shared dimensions, and even helped me drag cushions outside to see the colors in the daylight. They have great availability for arranging delivery, and it's very reasonable. Another quick side note that just made me pleased to shop here: A gentleman came in while I was there looking for office chairs, and while it's not a product they sell, Brandy still gave him recommendations and advice on where to go for a good selection. Finally, the atmosphere among the people working there was exactly what you'd hope for. It's not a team of salespeople competing against each other for a sale, it's people that seemed to genuinely enjoy each other's company, chatting about life outside of work, what you'd hope for in a work environment. Highly recommend Brandy and the team at Furniture World!

Service wasn't great. Once the salesman realized we were shopping around and weren't going to buy…read morethat day he walked away and went to talk with the other employees. There were no other customers in the store and we had to approach them and interrupt their story time everytime we had questions. The showroom itself was a little dingy but their selection of pieces was okay.

Roberto is a gem. He is highly skilled and has impeccable ethics. Couldn't ask for more.read more

I bought all new cushions for my patio furniture thinking I got the right thing, as it turned out…read morethe cushions for my six chairs fit perfectly but the seat cushions for my two sofas were too wide. I contacted Roberto and he said he could cut them down and sew back together. I also had him make me some throw pillows to match the new table cloth I purchased. The long and the short of it, they are perfect! No one would ever know they were cut apart and sewn back together. They fit perfect, look perfect, and the throw pillows are so nice, with piping and hidden zippers. I'm so pleased and he did it all in two days. I highly recommend this business.

This is a big THANK YOU for House Wares staff for being helpful and providing good customer service…read morewhen one of my two couches arrived with flaws from the factory. House Wares quickly engaged a local upholster who fixed the problem at no cost to me. Now I love my two new couches! So glad I choose to buy locally and urge others to shop there too.

House Wares has quickly become my favorite shop since moving to Edmonds, there are so many cool…read morethings to browse through and I have only ever had great interactions with the staff. It is my go to for gifts, I usually have no idea what I want to get until I walk through the store a bit and will end up with a haul that is always a splash with whoever I give it to. I will warn you that the store is awfully dangerous if you are only shopping for someone else, I have a hard time not buying stuff for myself when I visit. The staff and owner are also very helpful with sharing what other shops may have an item that you can't find in House Wares and I really appreciate the customer focus they have in each interaction.

We have been buying from Underhill's for 20 years since they have high quality products and…read morereasonable prices, especially when there is a sale. The wood for dining tables, coffee tables, headboards, etc is all REAL wood which is hard to find these days. And there is a GREAT selection. The furniture they carry is all classic. It will still look good in 20 years. After 20 years of having the dining table we bought there, even though it looks amazing still and never had any issues, we went back to get another one for a refresh. We were lucky in getting to work with Phillip who very sincerely friendly and happy to help. He also was there when we needed him, but also kept his distance when appropriate to let us talk and look at products. His product knowledge was very good and if there was a question he wasn't 100% on the answer (once maybe?), he went and verified which is very appreciated. Most people these days would just say what they know as the truth rather than doing the double-check in this situation. He wanted to make sure we got what we wanted / needed. He wasn't pushy or rushing us like many sales people do. They should clone him :) When we need another piece, we will be sure to keep going back to Underhill's and will request Phillip:)

Great selection of everything we needed. Nice people including the delivery guys. The A America…read moreBedroom set is beautiful solid wood! Really! And we bought a new mattress it is a nice Simmons Beauty Rest.

Dania has the best selection I have seen in a long time. Their selection in store is so beautiful…read more The customer service team is excellent and friendly, especially Megan! She made buying a new couch super fun!

The couch we purchased is beautiful & fits great in our living room. The furniture at Dania is…read morepretty expensive compared to others but the quality/design is great. We had our last couch for 4 years and it still looks brand new - so changes in shape or color. However, my poor review is based on their $150 delivery service. It was a horrible experience!!! Our delivery time was scheduled for 12 to 3pm and we were the 3rd stop. We live 5 miles from the Dania Lynnwood store. The delivery men did not show up until 5:30pm. Waaaaaay past the scheduled time & the only notification they give you is a link that repeatedly updates the time. No one calls or lets you know how long of a delay it will be. We wasted 5.5 hours of our day sitting at home waiting for the delivery. I do not appreciate people who waste my time! We also found out from the drivers they came from Lake Stevens on the last delivery (much farther in distance than our home) and they had 2 homes with 20 pieces each to assemble/deliver. Keep in mind, ours was 1 couch which only took 30 mins to assemble. WE SHOULD HAVE BEEN THE 1st delivery, not the LAST! Very poor planning on their delivery service. This experience actually makes me think twice about shopping with Dania again.

Store personnel were very helpful! I bought the perfect pillow for me choosing from a nice variety…read moreof options. Price point was competitive with other retailers but the quality surpassed all the rest.

Friendly employees and overall knowledgeable (good overall but the response to what does the…read morewarranty include seemed a little vague for us as far as what would happen if we encountered an issue). I was more interested in a natural mattress than my husband and was hoping for a persuasive sales person to help 'sell' him on the idea. That's not really their style, which is fine and I understand too (which is why I'm giving 5 stars still). It's very low/no pressure sales environment. The bed/topper/slats system we looked at was around $6k and another mattress which was a lil less but ultimately too much for us to be persuaded by the offerings personally. They seemed very nice though. I did end up purchasing a pillow specifically for side sleepers (it's like a 'v' shape) that's filled with Kapok fiber that I'm really enjoying and so far would def recommend for other side sleepers reading this.

Love the designers in this store. They really listen and create designs to fulfill my dreams. The…read morequality of the furniture is also excellent. Plus they have a wood worker who can create custom tables, shelving, etc.

I was parking outside of first and main design to go meet my girlfriend for lunch. The owner was…read morestanding outside and noticed that I had a low rear tire on my car. He told me to go and enjoy my lunch and when I get back if the tire looks better it's because he Was going to fill it up with his air compressor. I just thought that was the nicest thing someone could do for you I didn't ask for his help. He simply offered, went in and got an air compressor and fixed my flat. The man was a gentleman and we need more people like him in our community Thank you thank you.

Great customer service and my high end mattress was very low priced! The two that delivered my bed…read moreset it up and even move my couch for me! Two thumbs up

Moving into Apt. And needed a mattress, so one evening looked for deals online, called "Adam" (with…read more'Discount Beds") who said he had what I was looking for, ie. a full size hybrid (gel foam and pocketed coil springs), medium-firm support model. He explained that he was moving merchandise between shop locations and had some mattresses at his house in Everett, and suggested that I come over to the house on Cady Road. When I got there, Adam was trying to determine if his delivery truck was operational (it had a blown wheel hub), but had me come to the house; on the porch he showed me a Sealy mattress, wrapped in plastic, which the label rated as "plush". I told him that I needed a model that offered good back support, which is why I was looking for a hybrid model with gel foam padding. He insisted that ALL the latest Sealy models were firm, regardless of the model, and I shouldn't let the "Plush" label put me off. I asked whether this model had gel foam and internal, pocketed coils, he said that ALL the Sealy models anymore had those features. By then it was late, I was tired from moving all day, and believed I had found what needed. Adam quoted me a price, which for a hybrid model was pretty good ($275 w/delivery); I asked if I could charge it, but he said if I paid in cash, he wouldn't charge me the tax, and he could deliver it immediately. So I agreed, and he loaded it into an SUV, and with a helper, brought it to the apt. I wasn't going to stay in the apt. that night, so I didn't use the mattress then, and the next day I did some research online, and called the Sealy company. It turns out that this model is an older one (it was new/unused, but had been in someone's inventory for some time) and was considered a low-end model, not very durable, but suitable for growing adolescents, or as a guest bed, but NOT for adults who needed good back support. The Sealy rep. said that this model did NOT have gel foam padding and the internal springs were NOT pocketed. So Adam had lied about this mattress' qualities. He saw an easy mark and went for the con. I tried to work with him to exchange for a better model, and strung me along for two weeks, and when I tried to get him to follow through, he stopped responding to my calls. I texted him that I would report him to the State's Consumer Protection bureau, he replied "go ahead"... Adam had two phone numbers: one was to "NW Liquidators"; and the other listed as "Discount Beds". It appears that he runs both venues, as he is the only one who answers? Given this experience, I wouldn't recommend doing ANY commerce with either of these den of thieves...

Their selection was the best of the furniture stores we saw that day. The salesman was nice enough…read morebut definitely seemed to rush us around even though there were only 2 other customers in the store. They have great prices considering they're a small family owned business and our salesman even helped deliver one of the pieces since their delivery people weren't there that day.

Lowered rating because sectional that we were assured was NOT actually down but a synthetic down…read morealternative is down and after 3 months shedding feathers everywhere. We have to cover it with blankets to try to control the feathers. Do not trust what they tell you, they are not familiar with furniture they sell and poor quality.