This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option

These are my people. My parents have been dealing with this family for decades. True York County…read morefolks: crotchety, b******, and absolutely rough around the edges! They are straight shooters and will not care about your "poor little feelings" I LOVE IT!! If you are a snowflake or get your feelings hurt easily -- do NOT do business with these people. If you want blunt honesty from good people...this is the business you have been looking for.

I called this morning to repair my washing machine. He came and got it fixed. He was my hero today…read more They always do a great service. Thank You!

Nate was very professional and worked to find the solution to the problem with our dishwasher…read more Nate is friendly and we were very pleased with his work ethic. I would highly recommend that you higher him to fix your appliances.

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

Great folks! Knows all about appliances! I live in Texas. Went to York for a replacement washer. 5…read moreyears ago. Still perfect. Cost $195.00!

I brought a washing machine from them and it is need a washer valve because the cold water does not…read morecome out only hot. But they are now out of business with no way to contact them regarding a repair! This sucks. Does anyone know how to get in touch with them? I'm very upset and Heidlebaugh repair is not taking anyones repair unless you brought the appliance from them. I guess I should've went to Heidlebaugh !!!

I just purchased an oven from Riddles. I went to Riddles because I wanted too support the private…read moresector and not buy from. A big box store, ie Lowe's, Home Depot. Riddles charged me about $200 more for the same GE stove that HD had and when it came time to deliver, we're not very friendly. Bottom line, support the little guy like Miles in Southern York County and stay away from Riddles. Thieves come in all sizes, shapes and colors. Do your research!!!!.​​​​

We purchased a Maytag washer and dryer at the end of November 2021. At the end of January 2022 the…read morewasher started throwing an error code. Instead of helping us they told us to just call Maytag and there was nothing they could do. We have now been trying to get the part replaced for a week and a half and it will be at least another week. Go somewhere else for appliances because once they have your money they don't care about you.

Nothing like having a major appliance fail, in the middle of a pandemic. When you have an…read moreadditional 4 people in your household AND apparently the country is in the midst of an appliance shortage. Welcome to my life a few months back...... Washer died, like completely. There was no way of resurrecting this thing. I admit as I was (kinda) happy to see it go. While it was less than a decade old it had this reoccurring issue draining that even stumped the repairman. Time of death could have been more convenient though. I had no idea there was an appliance shortage. None, nada. I didn't even know that was a "thing" or a possibility. Before I went to any physical store I shopped online, which is where it first became evident that this might be a bigger problem than I thought. It was end of Nov, early December and Lowes and Home Depot had estimated availability for mid March - pick up or delivery. This just can't be. Then I remembered my coworker telling me about a scratch and dent store in Lancaster where he had gotten an appliance. Normally that's not the route I would take but I was desperate. K & A was located near the ReStore in Greenfield. It was a little hard to find, and parking could have been better but walking in I was impressed. Inventory was vast and not just for washers. They had a huge warehouse of every kind of appliance you could need available cash and carry that day or via a (scheduled) delivery. It was a bit overwhelming. I knew what kind of features I wanted and pretty much was looking for something with no bells and whistles. Washers have come a long way and I was surprised by all the technology driven features they now have. While they did have some basic, plain Jane models, they were few and far between and in a much smaller drum capacity than fit my needs. A salesgirl came over several times to assist me but really didn't offer much as far as information other than specific to the store (their warranty, delivery, etc ). If I asked her something about a particular model she read the information sheet, which I could do so she was pretty much useless. I did find the process of making a final selection difficult, comparing the different models and features. I probably spend more time than most as I was googling reviews and bullet point features on the models I had narrowed it down to. It would have been nice is that work was done already and featured somewhere on the washer in greater detail than what they provided. Also keeping track of which ones I was considering took clever thinking. I folded the corner of the price so I knew since many look the same. Bring a colored post it or something to keep track. I finally settled on one I liked and at the last minute before going to the register asked for it to be pulled out so I could inspect all the sides/back. (Remember this is scratch and dent). I'm so glad I did as this unit had a back that was pulling apart from a huge dent and the possibility of it leaking was probably above average. I was able to find the same unit but with only a small scratch for the exact same price. I do think pricing should reflect the damage but felt it doesn't. Overall I was happy with the process and hubby came back later in the day to get it. You pay first and must show receipt at pick up but I believe they'll hold it for 48 hours (paid). The warranty is factory OR one year/parts and labor through them. It's one or the other. Overall for the unit I bought I saved about $400 and no one would even know it was scratch and dent if I didn't tell them. I would shop here again next time an appliance fails even without an appliance shortage.

5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

Very quick response. The issue was resolved .We used in the past and great experience.read more

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

This business, Shrewsbury location is not the same service that the original owners, Bill and…read moreElaine provided. I understand their son is responsible now! I have had a phone call in for someone to call me about an issue for one week! No one has returned my call. I honestly believe that I am being ignored. I have called several times asking for help with their offered rebate, having received "error" messages at the end of 10 minutes filling out the online rebate form. You are instructed to start over. My experience purchasing 3 appliance was not good. Financing, same as cash must be handled by the customer on an iPad. They offered no help and when I felt very frustrated, the salesperson stated many times "I feel your pain!" Gee that is a huge help! Their lack of empathy is disturbing! The current staff is ruining the stellar reputation that Bill and Elaine built! Note: the other two excellent reviews are from many years ago! On a positive note, the delivery/installers were excellent! They were friendly, efficient, knowledgeable!

We purchased our Whirlpool Gold refrigerator through Lowes. After a couple years it started to not…read morecool properly. The warranty had expired. We called Lowes to get it repaired but the repair place they wanted to send us to had terrible reviews online. So bad in fact that two people said they'd give them zero stars if it was possible. A friend referred us to Miles Maytag, and I am so thankful they did. Miles was more than happy to help us even though we did not purchase our refrigerator through them. Pat, our repairman, was very knowledgeable and knew what was wrong just from talking to me. They ordered the parts and came out to do the repair in a timely manner. We will be using Miles Maytag for any future appliance purchases.

I have to say, Ollie's really has some fantastic deals. Plus, the coupons are definitely a surefire…read moreway to get me through the door--please keep them coming! There's a solid range of indoor and outdoor products to choose from. Ollie, if you could bring back the appliances, that would be awesome. It was such a great addition. And, the staff is always so friendly and polite. Keep up the excellent work!

Ok not the cleanest or most organized store, but that's just part of what to expect for a discount…read morestore like this. Can find some great deals which is the important thing in this case!

Joe Silbaugh & the ADU team did a great job helping us with our new Bosch microwave. Joe made the…read moreentire process super simple. We highly recommend trying out Joe & team at ADU in York!

From the owner: Since 1982, ADU has been the source of kitchen appliances for home builders, kitchen designers,…read morecontractors, property managers, and homeowners remodeling their kitchens in the Mid-Atlantic region. We continue to grow and evolve with nine boutique-style showrooms that service Maryland, Washington DC, Northern Virginia, Pennsylvania, and Delaware. Our showrooms are designed with functional kitchen spaces and vignettes, to showcase the appliances and how they would look in the home, giving our customers the best inspiration for their dream kitchen. Our sales staff receives extensive, ongoing training with the products we carry, so you can be confident you are making the right choice for your next project. We understand the needs of builders, contractors, and remodelers and will work with you not only to select the appliances but also to ensure they will meet the needs and specifications of your project. We specialize in helping our customers select entire kitchen packages and working closely with builders, contractors, and designers to coordinate projects. We are deeply aware of the issues that homeowners, designers, and contractors face whether they are remodeling one kitchen, building one house, or developing 300 apartments. Our #1 goal is to give an excellent customer experience with our curated appliance selection process, and we strive to be the easiest supplier to work with.