Very helpful staff. Good prices on used equipment. Upgraded snorkel is well worth the money. read more

Snorkel Bob's Wailea - Snorkeling Near Me - Kihei, Hawaii

Juan was very helpful. It was my daughter's first time snorkeling and he went over every thing with her. He had maps of all the best beaches to snorkel at and posters for the fish she would see. We went to a nearby beach and she had a blast. She was so excited to be able to name them. Return the equipment was easy peasy. They have drop box for after hours. Just leave the receipt with the bag so they will know who it belongs to. read more

Really quality equipment at an affordable price. The operator took the time to fit out entire large group, and everyone was satisfied when we hit the water. Both mask and fins fit properly. They also have easy after hours drop off. read more

The lady was so helpful and kind! She recommended the best spots to snorkel based on our comfort and experience levels. On top of that, being able to return to another location meant we got to snorkel at two different parts of the island within our 24 hour rental. read more

The worst customer service ever experienced by a woman wearing glasses who sat in her chair the whole time and talked to us so rudely. She clearly didn't want us to be there and she didn't want to even look at us. Please hire someone who wants to be there. No aloha spirit read more

Rude lady working at Wailea store. Terrible chairs compared to what most places rent, likely because theirs is an advertisement for Snorkel Bob's. Charged $50 more than better equipment at Boss Frog's in Kehei with a super nice staff. Worth driving a few miles for. We have been renting equipment on Maui for over 25 years... will never use Snorkel Bob's again! read more

I bought a new pair of fins from Snorkel Bob's. I have to say this is a big bang for the bucks. It's sure worth it every penny. They a budget friendly used snorkel equipment. The staff is super nice like a lot of the folks you meet on the island. read more

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Overcharged us. Customer service was rude. There are lots of places on the island to rent equipment. Choose any place else

Was going to rent snorkeling gear for our last day but when we walked in, the guy said waters will be choppy next couple of days. Meanwhile, literally every beach we went to had people (even kids!) snorkeling. We bought cheap gear from Safeway and still had a nice time at Baby Beach where waters were calm. I guess Snorkel Bob doesn't want our business. read more

Bethann the Wailea store was great! Super helpful and funny! Great personality for the job!!

Corey helped us out so well! We lost our snorkel set to the ocean 15 minutes after buying it and he assisted us in getting another set that fit perfectly and even suggested a better beach to snorkel at. He embodied the aloha spirit Mahalo nui! read more

We had a great experience. Spencer helped us get fitted, signed up for a snorkel cruise and made our day better with his positivity and knowledge! Definitely recommend. read more

Super helpful, they have the old school snorkel gear and the new style snorkel gear- with the breathing tube that blocks water from being sucked up. we had originally rented from another shop ( only the new style of snorkel gear) and when we got in the water the breathing tube acted like it was blocking air. This halted our snorkeling So we went to Snorkel Bobs and the nice guy stoked us out with the old school gear and he was super kind. Ps the gear is clean and not "old" just the original simple design is what I am trying to say. Sometimes you gotta stick to the original styles. read more

Best service thanks to Spencer. We had a lot of questions about gear and cleanliness. Spencer explained how they sanitize gear and helped us with sizes. He is very knowledgeable and accommodating. Thanks for the great service!! read more

Always rent snorkel gear from Snorkel Bob's whenever we go to Hawaii. Nice that you can return gear to different location from where you rented. read more

We have rented gear from Snorkel Bob's on Maui, Oahu, and Big Island...each location several times. While we always get great service and are satisfied with our equipment, out of all our rental experiences, Megan at the Wailea location went above and beyond to make sure our masks & flippers were properly fitted. If you are reading this, you likely know what its like to have a snorkel experience ruined because of a leaky or poorly fitted mask or snorkel. Megan was patient and efficient with our entire group, working quickly to make sure we were all properly fitted AND knew some simple tricks and things to double check - things like making sure the mask is adjusted evenly on both sides, making sure it isn't too tight on your face, etc. It sounds basic, but they are little details that make all the difference in a properly fitting mask. Thanks so much to Megan and her team at Snorkel Bob's Wailea! We are so thankful for the helpful, thoughtful customer service and can't wait to use Snorkel Bob's for our next trip to Wailea! We appreciate you Megan at Snorkel Bobs! - Kira, Mike, Eli, Mila, Neve, Kat, Steph, and Andrew! read more

Spencer was amazing and helped us so much to gear up with our Snorkel gear for the week! Very personable and made sure everything fit well and super friendly. read more

Came for day rentals of boogie boards. Friendly staff, had to wait a bit because there was only one person at the front and she was helping a large group. She was friendly and informative. Boards worked great and in good conditions We were able to return boards conveniently after hours through their easy drop box. Tried to use Yelp check in coupon, fine small print says only with purchase of excursions. Missed that, but all good. Recommend and would use their equipment again. read more

Both rented gear and booked a whale watch. Whale watch was awesome. Tour was hysterical and drinks were cheap. Also reasonably priced. Great gear at a good price. read more

Please do not waste ur time going to this store, enjoy you're time in hawaii by avoiding this place. Me and my family went to the store and was given horrible service by a man that was bigger once we have entered the store. He was yelling and showing bad attitude and then had to the audacity to kick us out at the end for nothing. Don't go here ever in your trip to hawaii, do better. read more

My friends and I rented snorkeling gear for the week and the man working there was a bit rude and sassy at first but then was very warm and friendly after we told him we are from California. He handed my friend the snorkel gear and it collapsed in her hand. Then he exclaims "try not to break my stuff" like we were doing it on purpose LOL. He also charge my friend 10 extra dollars but she checked the receipt and then brought it up to him. Also told my other friend that she "wasn't gonna have fun" with the split level. As if a certain snorkel gear determines our level of fun? Man reminded me of a cartoon character on Disney he just gave the vibes but overall was very helpful, gave us a map with good snorkel spots, and would recommend to others. We also reserved at the wrong Snorkel Bob's but was able to still help us which was good. read more

Accommodating and helpful throughout different locations. Thanks Jennifer and George!

The best shop for gear in wailea. Zach was super friendly when we came in with 5 adults and 3 kids. Threw in some extras for free as well and good tips for snorkeling. read more

We stopped here on our second day in Maui to rent snorkel gear. We were greeted by a great lady who could sell ice to an Eskimo! We rented the highest level of snorkel mask equipment to use for the week. It totaled about $30 a person. Then we bought a package for snorkeling and whale watching through the company. For a party of two we paid $186. It includes a 7am to 12pm adventure with breakfast, lunch and drinks. I'll let you know after we go what happens! So far so good! read more

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super easy snorkel rental experience! we popped in to rent some fins and snorkel masks, and we were in and out in ten minutes. Them having masks for nearsightedness was SO awesome and made a huge difference for me when we were snorkeling. read more

We had an awesome experience! The gal working was so patient with my kids and wanted us to have a GREAT experience and we did. This is the only place we will rent from! read more

Went in not knowing anything about the products. We dealt with a gal named Seneca- she was extremely informative and made sure we felt comfortable with everything we rented. This place is very professional and we will definetly be recommending them to friends and family! read more

After looking into the local boat tours to Molokini/Turtle town - we decided to check out the cheaper option of renting gear and snorkeling on our own! Thus we found ourselves at Snorkel Bobs. We went in around 10:30am. There were a few other people in the shop but we were helped pretty quickly by Mira, who was great! We got face masks (went for the more fitted option, slightly more $ but worth it), fins and flotations belts (an extra $5) and got out for about $30. We headed to La Perouse Bay to try snorkeling there, but the conditions were too choppy and the area was very rocky. Next, we headed to Ahihi-Kanua Natural Area Reserve - BEST PLACE WE SNORKELED ALL DAY. The ranger when we pulled in was super helpful and let us know exactly where and how to enter the water. As soon as you entered the water there are immediately TONS of fish - so beautiful. It was a little murky so we didn't venture too far out but some did and we heard a lot of "oohs" and "aahs" as people saw the gorgeous fish! Finally, we hit up Turtle Town. It was gorgeous out so we waded out. About 2 minutes in the water and I felt an electric SHOCK and had been stung by a Portuguese man o' war Our snorkel trip was immediately over and we returned our gear. Used some white vinegar to cool the pain instead of the other suggested remedy by the locals But all in all a fun time and would highly recommend taking this routes read more

The service was excellent! Loved the employees... they quickly made you feel at home. We had never been snorkeling before and friends recommended this place. They had googles for those with prescription lenses, they suited us up wth everything we needed. Didn't attempt to oversell us anything. Even provided us with a map to help us navigate good snorkeling options near our hotel. One of the many impressive things about the staff was their commitment to excellent service. They just happen to know the weather reports and how the water was that day, because they had already been out before they got to work at 8am. We will definitely be back and let friends traveling there know about Snorkel Bobs. read more

Snorkel Bob's is where it's at! We stopped by to pick up some snorkel gear for a day rental, and the customer service was wonderful. Seriously, the woman helping us at Snorkel Bob's was incredible. She looked at me and guessed my shoe (flipper) size immediately, fitted us with masks, and gave us advice about where to snorkel. In this age of grumpy baristas and silent waiters, great customer service can be a rarity, and Snorkel Bob's makes you feel taken care of in a way that few other places will. There are locations all over Maui, and you can return your gear at any of them - made even easier by the 24-hour drop boxes outside the stores. You can return your gear at any hour of the day or night, no sweat. Pretty great, especially if you want to wake up with the sun to catch some waves/turtles/eels. Snorkel Bob's - great value, fantastic service. I know I sound like an advertisement, but it was really well-worth the stop. read more

We had a great experience here. Its located within walking distance of the Grand Wailea, so super easy to rent the gear and return. Sue helped us out. Very professional and experienced. I read a lot of reviews about snorkel equipment, and we picked this place because of location. We picked well. By the way, we are experienced "snorkelers". So, this was a quick and easy process for us. read more

We walked in not knowing how to snorkel, only knowing that we wanted to see some turtles. Sue was incredibly helpful in fitting us and giving us a basic but very useful tutorial about how not to drown. She also gave us tips on where to find turtles, complete with a map. She shouted out her coworker, Wall-e, for when we returned the gear, and he was equally delightful. I also appreciated the handouts they gave with the gear rental. The sheets remind folks to respect the ocean and the critters within it, and explain why certain practices/souvenirs are unethical. Since a lot of those mistakes are made out of ignorance rather than malice, their attempts to educate are great! read more

Andrew was so helpful and informative! This shop made getting snorkeling gear easy and fun. I highly recommend Snorkel Bob's! Avoid the grumpy guys around the corner who only want to sell you tours/trips and ignore you otherwise. This place is where it's at--thanks again, Andrew! read more

Stopped in to Snorkel Bob's and rented our typical weekly package. Super friendly and helpful staff. Zack helped me book a charter on the Seafire for a Molokini and turtle outing for myself and two 13 year old. I've done several Molokini charters over the years and have had mixed results. Seafire is the way to go. Just the right amount of time on the water (3 hours). Smooth ride on the boat but not too big like the oversize catamarans. Super crew with friendly attitudes and educational insights. Absolutely the perfect outing. Turtles, whales, and good visibility. Thanks Zack and Seafire. read more

This particular SB is tucked away and a little hidden from the main road. While we would prefer to rent from a less chainy business, we rented a few sets a the last minute. As we talked with Casey and Wally (Hope I got the names right) we were won over. They were both friendly and helpful, each sharing some local info and simply great employees. We will def go back and rent from them the next time we are in Maui and need some snorkle gear. read more

We had a bit of a wait because a lot of people showed up at the same time we did, but once it was our turn Walle took great care of us. We had questions about different gear options and Walle had a friendly and positive attitude while answering them. I felt we got a good deal on the price of the gear, and we left happy and excited to go snorkeling. read more

Snorkel Bob's Wailea - A small section of the store. - Snorkeling Near Me - Kihei, Hawaii

The reason one might choose this place is... Clean, quality and quantity of gear. Very fair prices unlike the kiosks on the beach. Rent to own. 4 days rent equals 7 days of usage. The 24/7 drop box. But I guarantee the reason you return to this store for rentals/purchases etc. year after year is because of employees like Zack!! Thanks read more

Decided to snorkel on the last day of our visit to Maui since it seemed to be the "thing". Choose to stop by snorkel bob's and so glad we did. Zack help us knowing we literally had only a few hours left of our trip. I didn't want to commit to a trip until I knew if I would enjoy it. I am so happy I tried it, went straight off the beach and saw many turtles and fish. One of the best experiences on the entire trip. Next time I will try one of the snorkel trips thanks to this experience. read more

The store was dead when we visited. Just the four of us and one employee. So we thought we would rent our gear and learn a lot about great places to snorkel. We had read guide books and talked with some friends that live here or visited here frequently, and we had snorkeled on previous visits to Hawaii. Just not Maui. Snorkel Bob's came highly recommended. After this experience, I will never rent from them again and I will not recommend them to anyone else. The employee that "helped us" was a rather unpleasant fellow. He was a sort of Dr. Jekyl, Mr Hyde kind of a guy. He would be friendly and professional one moment, and rude and hostile the next. It was very odd. He barked at me when I tried to help my wife with her fins. Then he was nice and got a different pair. He - in one breath - asked if we had any questions and when I tried to ask him about snorkeling areas and a spot I had passed, he yelled at me to just read the paper he gave me with their recommendations (then why'd you ask me if I had any questions?). There are lots of examples just like this. Nice question, professional attitude and a sudden pivot to annoyance and rude, angry, behavior. He also got mad when we asked about beach safety, "Sir, this is Hawaii not Mexico. We don't have crime here and if you leave your car unlocked someone will steal it." I guess I sort of get that. I'm sure he has stupid tourists asking him dumb things all the time, but in this case I was not insulting Hawaii I was asking a question that literally every single guidebook we read as well and the people we know that live here told us. I would let that go were he not such an asshole in general to all of us for no apparent reason. So...when it is all said and done, I will never rent from a Snorkel Bob's again due to this awful experience with this jerk. There are a lot of other options, including at the hotel we stayed at. read more

Great service! Super fast, convenient location and really good deal for weekly rental on beach chairs. Love that they have after hours drop-off, definitely recommended if you aren't staying on resort for your whole trip. read more