Now that the Downtown Ventura outpost of venerable chain Snapper Jack's is closed, my visit to the Thousand Oaks location last weekend completed the set for me. Three shiny taco shacks to compare. And compare I will. This is definitely my least favorite. It has similar strip-mall vibes to its Camarillo cousin, but that location feels majestic and comfortable, with a large seating area both inside and outside. Here, the inside feels cramped, and the outside feels like the outdoor seating at an old-school Burger King, and that's not a good thing. I think this place was going for the feel of the Ventura location, which is also smaller than Camarillo, but Ventura feels just right, and its outdoor seating is inviting. It doesn't help that I came here from the 23 rather than from the 101, so I don't know how this location fits into the flow of what I understand of life and business and shopping and dining in Thousand Oaks. It was definitely busy when I came, and despite my not liking this particular location, I'm glad the business is doing well. I didn't enjoy my potato tacos as much as I did last time. There was too much special sauce, and it was more watery than I remember. Also, the "combo" is a Mexican-restaurant combo, not a fast-food-place combo, so it includes rice and beans but not a drink. Chalk it up to 2026 or whatever, but this place feels very overpriced now. The people working here were kind and efficient. In general, I think this local chain is very well managed, because all the employees I've ever dealt with at all three locations on maybe a half-dozen total visits have been stellar. They keep the inside very clean, including the bathrooms, which are spotless. When I was leaving, I wanted to fill my water bottle with ice, but I didn't want them to think I was stealing soda, so I asked the woman who had taken my order whether that was all right. She said sure and thanked me for asking. Apparently, some teenagers had been bringing in their own cups and sneaking soda when they thought the employees weren't looking. read more

Snapper Jack's Taco Shack - Mexican Near Me - Thousand Oaks, California

I must have been having a bad day six years ago when I wrote the previous review. I have since eaten at Snapper Jacks numerous times. We are more understanding of higher prices now that that is the norm. I understand that they need to keep up with costs. Anyway, we are big Snapper Jack's fans and I am sorry for my review six years ago. read more

I've been going to Snapper Jacks for years now and go at least once a week. I've tried a lot on their menu and have enjoyed everything. Some of my favorite menu items are the bean and cheese burrito sauce and you have to order it wet. The red sauce they put on top is very flavorful and not spicy, which is great. I also love the shrimp tacos. The grilled or battered shrimp are both good choices and you have to try the crispy flour tortilla for the shrimp tacos. It's an amazing combo with shack sauce, cabbage and a plentiful amount of jack cheese. You also can't miss out on the cinnamon sugar chips! About $4 for a huge bag filled! Enough for a family or multiple people. The manager always remembers us and is very friendly. The service is consistently good and it's a cute place with surfing memorabilia and a surfing movie always playing on the tv. read more

Fantastic fish tacos. I was in a rush today and decided to order a grilled fish taco to go. The fish taco is/was really yummy. The salsa bar is outstanding and offers pretty much every flavor. The menu offers a wide variety of options. The place is clean and feels like a small taco shack. Highly recommended read more

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Ordered a shrimp burrito via DoorDash and there was some sort of wire in the middle of the burrito. Will not be buying from Snapper Jacks again. read more

Snapper Jack's Taco Shack - Mexican Near Me - Thousand Oaks, California

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What a wonderful restaurant! Stopped in for lunch with a couple friends this afternoon. Restaurant was clean, tables ready for customers and the folks behind the counter were friendly and helpful. I ordered the taco plate which was absolutely delicious. Order at the counter, can eat inside or outside. Ample free parking. Will return! read more

Snapper Jack's Taco Shack - Taco plate - Mexican Near Me - Thousand Oaks, California

No wonder this place gets lots of good reviews. That's why we picked it on a late Saturday night. It was great. Everyone had something that they thoroughly enjoyed. Steak burrito, fish and shrimp tacos, and chicken enchilada. If I'm back in town again, I will definitely stop here or one of their other locations. read more

My wife and I have tried two locations thus far! After spending time at both the Ventura and the Thousand Oaks spots. Their food is good .. but not impressive. Thus far, we have had the battered fish tacos, the shrimp taco, the grilled steak taco, both flavours of taquitos, and the grilled chicken burrito between both of our visits. All of the fish and protein is fresh and cooked well with great texture. The seasoning of the food, in our opinion, could use a little love. Sometimes it might just come down to the sauce and the quantity. The salsa helped a little. Our guacamole was good, as was the rice. Service was great and the restaurants were clean and had a nice aroma! We are looking forward to trying this place again soon. We are all about second chances !! Cheers ! ~ Frank D. read more

The salon I work for door dashes from here a lot. I've found my favs from this restaurant through trial & error. This past week I tried the salad with grilled fish. This is my new fav. I love the salsa's here. My favs are the quemada and the habanero salsas. read more

Snapper Jack's Taco Shack - Taco salad with grilled fish No shack sauce no cheese - Mexican Near Me - Thousand Oaks, California

Table next to me had an old woman start vomiting right before I ate. Extremely emetephobic so I had to run out of the restaurant. Was denied a refund. This business is ok with customers vomiting and thinking that's perfectly ok. Burn in hell. read more

Our go to whenever no one wants to cook. Close and reasonably price with great food. The crispy chicken is great as well as the seafood burrito! read more

Great food & service. I got two battered fish tacos, crispy, with cabbage. It was so good & filling!! I was craving rice & beans so I got the combo. Their salsa bar is pretty good and I definitely recommend their special crema! Each order also comes with thin, crispy chips. There are seating indoors and outdoors & it's a nice, relaxing environment. read more

Snapper Jack's Taco Shack - Crispy taco with battered fish and cabbage - Mexican Near Me - Thousand Oaks, California

Ordered to go and food was ready before I even got there in 10 minutes! Staff was unbelievably friendly and it looked like people were enjoying themselves on the patio. While the food was really fresh, I didn't enjoy the Cancun burrito too much. Personally it felt too mushy so the texture was off putting, but it was undeniably fresh! Just not my thing. But it was huge too! Shared it among 3 people and we still had some saved some for later. The tacos were delicious though, even though the name says crunchy they weren't crunchy but it's probably because I got delivery and the heat softened them in the foil. Not too sure if I'll come back regularly since it seems like something I can easily make at home but really glad I stopped by. read more

Snapper Jack's Taco Shack - Cancun burrito - Mexican Near Me - Thousand Oaks, California

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My favorite is always their Cancun Burrito (shrimp, crabs, avocado, rice, sour cream and salsa). I placed the door dash order for this item way too many times for lunch at work. It always came fresh and so delicious! Next time, I may try to dine in the restaurant. read more

Snapper Jack's Taco Shack - Mexican Near Me - Thousand Oaks, California

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Snapper Jacks is always a hit! Get the Jacks combo with 2 crispy (ALWAYS get crispy) tacos (we love all of them: steak, chicken and potato!) and side or rice, beans and chips. Make sure to hit up the salsa bar for their famous shack sauce and the fruit salsa! The cinnamon and sugar chips are so messy but so yummy too! The service is always super quick, don't even have to call ahead or it will get too soggy, by the time you get your dip/salsas your order is ready! I tried to get pictures but my family chowed down too fast! read more

I really like Snapper Jack's. I love the quality, options and variety of food, and that special sauce! The young staff members are often very professional, quick, attentive, knowledgeable, and accommodating. Rare. The prices are good for what you get. I like the music, outdoor seating and ambiance. Tables are usually clean, abundance of napkins, sauces and salsas are steady refilled. Good and clean single person bathrooms. read more

I've been coming to this place since I was little and it never disappoints. I order the vegetarian burrito the traditional way and the employees never fail to make it with ease. The cashier, Bryant, was so friendly. My food was out in less than five minutes. I've had a lot of burritos in my day but I have to say, this one takes the cake. If you're ever in Thousand Oaks you HAVE to stop by and give it a try. read more

Snapper Jack's Taco Shack - Mexican Near Me - Thousand Oaks, California

I wanted it to be more special. But the staff is amazing and the salsa bar is so good!! It's kinda like a take out place. If that's what you're looking for. I don't want to say fast food. Because it's not at all. read more

Great service, nice employees and food that I enjoyed. Fair prices Wasn't very hungry so got a Mini Combo (one taco, soft or hard shell) with black or refried beans and rice. Shrimp is $1 extra, well seasoned, and many pieces! Their chips are warm and really light. The salsa bar is clean. Try the avocado and "brown sauce"! Lol My friend's rice, veggies and avocado entree was very salty (I agree) and had an unexpected curry taste. She mentioned this and they gave her a container of rice. They offer healthier options like a bowl or salad and burrito specials. Cool interior with beachy vibes. Two tv screens show a game and the other surfers and shots of the beautiful Golden State! Nice large outdoor eating area. I would return the next time I visit. read more

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Everything's bomb! Shack sauce all day! Faves = Shrimp burrito, fried fish/shrimp or potato tacos w/ soft flour tortilla.

I love Snapper Jacks & it was my first time visiting this location. No disappointments here! The staff were super kind & attentive. Food came out & was delicious. Salsa bar & restaurant were well kept. There is cute outdoor seating as well as tables inside. read more

Snapper Jack's Taco Shack - California Shrimp Plate - Mexican Near Me - Thousand Oaks, California

We live very close to Snapper Jack's in Thousand Oaks and have done pick-up from there many times and have been perfectly satisfied with the food. However, our most recent order was incorrect and I was missing a taco from my taco combo. When I called to complain the manager offered to comp me a taco on my next visit. I told him that was unacceptable and that I would like a partial credit back on my credit card. I apparently asked for the moon because no one there had any idea how to do that and kept trying to get me to call Door Dash. I explained that I should not have to do the work nor was there any mention of Door Dash on my order. He basically told me that no one there had any idea how to process a credit back to me. It's unfortunate but I won't be giving Snapper Jack's any business for a very long time. Lesson learned. Always check your order before leaving the restaurant. read more

Worst fish taco ever what more can I say yelp would not recommend, place has potential food not so much

Good food, good staff, all around really good place. I seem to always end up here when I can't think of where else to go, only to come away wondering why I don't remember to make this a destination. I stick with the Jack's burrito, which is big enough to split and still satisfy my taco shack itch. Everything is fresh, the salsas are all solid, with the habanero as a standout (good heat, good flavour). The cherry on top is the young staff that is polite and professional. Good food and a good taco shack style dining experience. read more

Snapper Jack's Taco Shack - Exterior and outdoor seating - Mexican Near Me - Thousand Oaks, California

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Boy oh boy, where do I begin? First off, the second I walked into the establishment, I was very politely greeted. I was a first timer, but when I walked in I felt like a regular. It was if I had already had a connection with the workers. Specifically, Cade and Luke and Julia were very helpful in helping me choose what to eat. They then swiftly prepared my food and handed it to me immediately. Impeccable service. I noticed that I did not receive any napkins so Cade, taking notice of this, immediately got me a napkin without me having to ask. Overall, the food is incredible and the service is beyond amazing. I think it is safe to say that I would come here again. read more

The photos say it all! I love Snapper Jack's Tacos! I ordered thru DoorDash and my Door Dasher, Joel, made a speedy delivery! Food was securely delivered. read more

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The food was delicious! I tried so many new things & I would definitely order from here again!

During this Lent season I've been getting my fix of fish tacos on. I've been to Snapper Jacks several times in the last few weeks. I keep planning to order something different but I'm hooked on the fish tacos. I go between the hard and soft shell. But the soft shell are winning me over. Delicious! Rice and beans tops it off. read more

So good thank you !! Love the food and the soup is back ! Hooray I need more characters but not sure what to type ! Just really tasty food at good prices! read more

Local Ventura County restaurant group of four locations still bringing the sunny flavors of "Cal-Mex" beachy-cooking. Stopped in to pick up our New Year's Eve dinner, after shopping in Conejo Valley Plaza. The cashiers are still friendly, and the kitchen working rapidly to pull orders together. During the Coronavirus restrictions, they have shut down all their indoor dining tables. Also, instead of guests getting their own salsa bar condiments, the cashiers ask which options you'd like, and they add it to your order in small to-go containers. Speaking of to-go - that's always been a feature of their business, so they know what they're doing in that regard. I love that they have options like grilled or fried fish, making for healthier options of preparation. They do have salads, leaving aside tortillas, also. My personal preference would be for black beans, versus pinto, but alas, no frijoles negros at Snapper Jack's. Whole pinto beans are an option, as are refried beans. With so many restaurants floundering, I'm happy to support Snapper Jack's lighter style of cooking to fuel you, and not weigh you down. Cheers! read more

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Came here on a recommendation from a SoCal friend. The reviews were all top notch too. Moderately busy on a Monday afternoon, cashier was friendly, place was clean. I had the Captain Jack combo with a grilled shrimp crunchy taco, a fried fish crunchy taco, and had to try the potato taco. Wife had a chicken fajita burrito and a shrimp crunchy taco. Salsa bar was nice but needed to be filled- the bad: wife picked up the shrimp taco and the bottom of the shell broke and everything fell out- otherwise, the food wasn't bad. My fried fish in my taco was dry and over cooked. I drenched it in the secret sauce and finished it. Overall, one thumb up ... read more

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Today me and my husband went in there today and I was pushing him in a wheelchair and was having trouble getting into the door. Mason came over and helped me get my husband inside. He was so sweet. Even helped me push him out too.. He is a very good employee. read more

Went in tonight and was disappointed. I've always loved this place! Food was good as usual, but place was dirty and workers inattentive. Salsa cups on the ground, dirty table tops, and four workers hanging out and laughing near the kitchen /salsa bar the entire time. Too many workers standing around and not enough work being done. At least the cooks were working. Nobody greeted us when we came in or acknowledged when we left. Probably won't be back. read more

I like the tacos at the Camarillo location better. The crispy taco at Janns was not crispy but chewy, the chicken and the steak were salty and the green creamy salsa was watery. Nice people though! read more

Great burritos, cheerful staff, nice outdoor seating. Great place for a post-hike lunch!

Unbearably salty. We had to throw away. Yes, delicious -- because any food will taste delicious if you put a ton of salty sauce on it. I have to say, the shredded chicken was generous in the burrito. You'll love it if you like your food super salty. People are sweet and place is clean. Just can't eat the food. It's possible if I ordered a salad with grilled fish I could ask them not to salt it, but these kinds of prepared items like burritos that are drenched in sauce, impossible amount of salt used. read more

Love this place, it's like a mini convenient mini Yolanda's. Food is always fresh and delicious and if you Uber they go to the next level in sealing and protecting their product read more

I heard about Snapper Jack's from some of my local friends. I had to try this franchise out coming from Ventura County! I'm a big fan of fish tacos so I ordered the Jack's Combo which comes with two tacos, beans, rice and chips. You can order two different tacos and have them prepared differently which I thought was great if you'd like to try different meats. I went with two fish tacos, one with just flour and the other with their infamous fried tacos. I'm a sucker for "simple" and the fried taco just didn't do it for me. Although, pro-tip their shack sauce makes everything great again. I enjoyed the fish tacos but I definitely prefer the old school way in a flour/corn tortilla. They have a ton of different salsas which are pretty yummy, but like I said, the shack sauce can quickly turn you into an addict. The prices are pretty fair with the amount of food they serve. This place is located in a pretty busy plaza and parking can be tricky during the lunch rush. They have a small indoor dining room and also a really nice patio area! I haven't tried their other items so I'll definitely be back to give it another go. read more

Snapper Jack's Taco Shack - Jack's Combo - Mexican Near Me - Thousand Oaks, California

Snapper jacks is one of the best taco shacks in Thousand Oaks. One of the cashiers named Nathan burrows was super helpful and kind. The food was delicious and I will be returning. read more

I went into Snapper Jacks tonight to get a mini Jack combo as usual and Nathan and Mia were there.. they were very happy and hospitable and treated me with so much respect and every time I go in there and I see them Nathan is very professional and Mia is always smiling and happy to see her customers I work a lot of hours and don't have a lot of time during the day to eat so when I get off work at night, I look forward to SJs two or three nights a week and when they are there, they make my visit memorable. I recommend anybody to go see Mia or Nathan at Snapper Jacks Thousand Oaks read more