Customer service, staff are very friendly & helpful. A very secure & safe facility. With gated…read morelocks and various cameras thru out inside & outside. You're limited to your own floor due to security & safe with codes they provide just for your safety. Highly recommended.

I rented a 10x5 unit at Extra Space Storage at 812 NW 1st St in Fort Lauderdale. I signed the…read morepaperwork on May 17 for a base rent of $47/month plus $11/month for insurance, a one-time $29 admin fee, a one time $21.39 lock fee, and $4.40 in taxes. After all the one time payments and first month was paid, my total monthly rent came to $59.52/month. Everything was great until I received a notice at the end of August that my rent would nearly double. This sudden increase was disappointing and ultimately led to my decision to move out. I set my move-out date for September 11 but vacated the unit on September 6 and notified them that same day. I'm still waiting on a confirmation email. Aside from the rent increase, customer service, safety, and everything else was good, but the unexpected price hike was the dealbreaker for me.

Amazing experience here today. 6 stars! La Toya explained…read moreeverything to us yesterday and today we came w two carfuls. This place is clean as can be - has wide hallways - free carts - excellent security - fair pricing / no contracts - u go month to month. Yesterday La Toya showed us exactly which bins we could have and she was patient, kind, and communicated everything perfectly. You can access your bin with the key they give you and get into the bldg with a code. There is a vestibule out front so if it's raining you're safe. We are paying a pro rated amount for the rest of June and 139 a month thereafter - we went w autopay to our credit card - they do give a 5 day grace period as well. A-1 business - no bull / honest people.

Unreliable. Called ahead yesterday. They said come by 3pm (Sunday). Arrived at 2:45pm with a full…read moretruck, only to be told they had already shut down their computers and would not be able to start a new rental until tomorrow.

I started renting a storage unit here in the beginning of June 2023. The facility is nice and…read moreclean. They have elevators & dollies for the patrons to use. Not to mention access to the property by using the app on my cellphone. Gina was the associate that gave me a tour and signed me up. She's friendly and knowledgeable. No complaints about this place thus far!

DO NOT USE THIS STORAGE FACILITY - when I started renting a 5'x5' storage unit there back in 2016,…read morethe unit cost me $32.65. The most recent payment, for the same unit, cost me $251.32. If you look online, their introductory price for units of equal size is around $55 - which is great, except that if you're storing stuff in a storage unit, chances are you'll leave it there for a while. Be aware that they will literally quintuple the price on you!! TLDR: First payment For Unit: $32.65 Most Recent Payment: $251.32 Usually I don't bother writing reviews, but this one is so ridiculous I have to - if you can avoid it, I highly recommend not renting with them.

Clean and safe environment. Price was as advertised. No 24 hour access but that is fine with me…read more Would use again for sure.

I have been a customer at CubeSmart in Oakland Park, Florida for approximately five years and…read morecurrently I am renting four units, but my experience has become extremely disappointing. I do not usually write negative reviews because I don't want to affect someone's livelihood, however, the situation has become so bad that I feel I have no other choice. The problems started a few years ago when my unit was broken into. The lock had been replaced, my belongings were damaged and shockingly, someone had urinated on my items. When I reported this, management showed no concern - no apology, no assistance, and no offer of compensation. They wouldn't even remove the unauthorized lock for me and when I was trying to dispose of the items that had been damaged due to someone urinating on them, they gave me a hard time about throwing them out in the trash cans out front. Since then, things have only been going downhill. Initially, I chose this storage facility because of the security and condition of the property; the main area had been secured by roller doors, which could not be accessed without a code. After the roller doors opened, there was then a gate in place. The building was clean and in good condition, which is not the case now. The roller doors have been inoperable for at least three years, and the gates have been inoperable for at least a year - creating an unsecured facility where people can come and go at will. The lack of roller doors also allows pigeons to roost in the rafters. This has resulted in excessive droppings and feathers throughout the property including on the carts that are used to move belongings to and from your car, creating unsanitary conditions that you inevitably bring into your vehicle and home. It is disgusting. I raised these concerns in writing, but nothing was addressed. The office staff appeared indifferent, responding with rehearsed dismissive answers rather than showing any genuine effort to help or even basic empathy. When I advised them that I was going to close all of my units, there was no attempt to retain my business or address any of these issues which speaks volumes about how they value customers. Additionally, although this facility is in disarray, they continue to raise prices. The rent on the last unit I rented increased after three months. Overall, this has been a deeply frustrating and unacceptable experience. Based on my experience, I strongly caution others beore choosing this facil

I was at the8500 W McNab Rd North Lauderdale, FL 33068…read moreLocation earlier today and the service was super fast and awesome thanks to Brian. Two thumbs up. Would definitely recommend to friends and family.

I like the storage facility . The staff is very nice . What I did not like is over paying because I…read moream a long time customer . You should take care of your customers not hike up the rates .