Love the customer services the lady is really friendly every time I go the location is nice and…read morenever had any issues with the storage office always clean and the lady is a sweet friendly person.

My Auntie is renting and had a great experience with the 2 ladies in the office, definitely…read morerecommend to come here. The store down at 4080 Ravenswood Road Ft Lauderdale Fl.

I grew up in New Jersey in a house with a full basement and attic that made storage felt endless…read more Then I moved to Florida, where storage space is practically nonexistent. I quickly realized that many people rely on storage companies for everything from holiday decorations and inherited furniture to all the things they simply cannot part with. That is where Public Storage comes in. It is the largest self-storage provider in the world. Fun fact: the very first Public Storage opened in El Cajon, California, in 1972, and its first customer was an STP Motor Oil distributor who needed a place to store cans out of his driveway. You probably recognize the company by its signature orange doors, intentionally designed to catch the attention of highway drivers. Today, Public Storage operates more than 5,000 facilities nationwide, with a few policies renters quickly learn. For example, they do not prorate monthly rent, so it is best to move out before your billing date. Like many storage companies, they attract customers with impressive move-in specials. But once your belongings are settled in and the convenience sets in, the monthly rates can rise dramatically. To be fair, they are upfront about the pricing structure, but realistically, no one moves into storage unit for only a month. We ended up at the Oakland Park Public Storage when we had to quickly liquidate a large business and needed space to sort, organize, and store inventory. At one point, we rented multiple units across different cities, but now we are down to a single unit here. Security is decent, with two gated entrances before you can access the property. Once inside, the place feels enormous. The facility stretches alongside the train tracks, so the sound of freight trains rushing by become part of the background noise. Along with household belongings, people store boats, trailers, and work trucks. At night the environment feels less safe. There are often sketchy people lingering around the property. I never feel comfortable leaving the car unlocked or unattended. Vehicles occasionally slow down as if sizing up both you and your belongings. I never saw anyone living inside a unit, but some unhoused people use the facility to store what they own. One elderly man regularly sorts through his possessions in the late afternoon before heading back out on foot for the night. Most interactions with Public Storage happen online these days, but the one time I went into the office, the employees were surprisingly kind. They even gave me an ice pack from the first aid kit when I needed one. There is also a large RaceTrac gas station directly across the street, which makes it convenient to grab drinks, snacks, or fuel while loading and unloading. If you need extra space, Public Storage will do the job. Like most storage facilities, it is equal parts convenience, necessity, and the emotional challenge of figuring out what to hold onto.

I am extremely disappointed with Public Storage's customer service. Since March 29, I have been…read moretrying to merge two accounts and have gotten nowhere. I have made multiple trips to the local office, only to be told they couldn't help. I then called corporate, waited on hold, and was told that the local office had to complete the merge--exactly the opposite of what the office had been telling me. For over two months, I have been stuck in a cycle of being passed back and forth between the office and corporate with no resolution. No one seems willing or able to take ownership of the issue. To be fair, the lady at the local office was very nice when I spoke with her on the phone. However, being friendly does not solve the problem. I still have to use two separate logins just to manage and view my two storage units, which is completely unnecessary and a waste of time. In 2026, there is no reason customers should have to deal with something this basic. Public Storage needs to come out of the dark ages and modernize its systems. To make matters worse, Public Storage has raised my rates three times within a single year. Paying more while receiving this level of customer service and outdated technology is unacceptable. At this point, I will be moving both of my storage units to another company. I will be actively looking at other storage providers within the next month. I expect better communication, accountability, and customer service from a company of this size.

Excellent service, clean and well lit space. Naythan was very helpful. I highly recommend this…read morebusiness.

Horrible service. Blocked unit almost every time Got…read morecharged $334 for one extra day I've overstayed They said its business Getting charged $334 for one day plus a $20 late fee it's insane I will never come back here again And there is no one in charge, no one to talk to, I think they wanted to keep my things thinking I was not going to pay the $334 that they extort it from me

Originally got the storage to store a car during Hurricane Maria. Once we arrived, the key given…read moredid not work on the lock. The guy there stored the car somewhere else until we could get it resolved. We were on our way to Orlando that day trying to get away from the Hurricane. We received a call a few hours later that the car was safe and in the storage. Paid for one month and received the other month free. Used it for the month of October (free month) and a few extra days in November. 5 days in November cost as much as a half a month. Not happy about that but, they were able to accommodate us.

The guys here are great. Tell them what you want to store and they will tell you what size you…read moreneed. I didn't think I needed the size they told me. But everything fit perfectly. The facility is clean and well maintained.