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Norco, CA

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Pacific Dermatology Institute

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2.7(131 reviews)
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Loved this place. Everyone was so kind. I got in right away. Didn't have a long wait in the waiting…read moreroom. The doctor was very professional and he explained everything that her was doing. My nervousness completely disappeared

Add an appointment set up with them through Kaiser. It took over three weeks to get the…read moreappointment. I got multiple messages from them the day before the appointment. They did call and leave a message that I missed but after that call, I had two text confirmations from them and called the office the morning of my appointment and talk to someone to confirm. I showed up for my appointment and they said it had been canceled and that they tried reaching out to me. They offered me no alternative solution other than to come back until I had said that I talk to someone and then all of a sudden they could get me in with someone. However, I had taken off work and after over 30 minutes of waiting past my appointment time after they had told me it would be just a few moments I had to leave. There was zero apology, and they tried to blame me and their third-party system. When I asked why the third-party system would be sending out reminder text and confirmation after they had canceled the appointment, they told me they don't actually cancel the appointment until they talk to the patient. When I asked why they would do that when there was no doctor to be seen as an alternative they just said that's the way we do it. While I will take the blame for missing the missed call at 8 AM the day before I don't understand why they wouldn't make a second attempt when the appointment was at 12:50 the next day. And furthermore, why I wouldn't have been told on the phone when I called the day of my appointment. Needless to say, I called Kaiser and ask him not to ever have to go back to the office.

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Neoderma - End of Summer Sale is on now until Sept 7th

Neoderma

4.6(339 reviews)
20.1 mi
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Free parking

I found Neoderma through ChatGPT, and I'm honestly so happy that I did! As a first-time visitor, I…read morewasn't sure what to expect, but from the moment I walked in, I felt welcomed, comfortable, and taken care of. I had the pleasure of working with Cynthia, and she was absolutely wonderful. She was so kind, patient, knowledgeable, and professional. Most importantly, she made me feel safe and comfortable throughout my experience, which meant a lot to me. The entire staff was friendly and welcoming, and the facility was clean, organized, and beautifully maintained. You can really tell that everyone takes pride in what they do. I also loved that everything was done professionally and by the book. That gave me a lot of confidence and made me feel like I was in good hands. I'm so grateful I found Neoderma, and I would definitely recommend them to anyone looking for a place where you can feel comfortable, respected, and well taken care of. I'll definitely be coming back!

I've been struggling with thinning & shedding for quite a while & becoming more noticeable every…read moreday.After trying several products with little or no success I decided to give Korean Lumidor Hair Growth products a try.After using it consistently as directed for a couple of months I noticed that my hair shedding gradually decreased.I wasn't finding as much hair in the shower or in my hairbrush.I also started seeing new baby hair growing along my hairline & in the areas where my hair had become thin.My hair feels soft,healthier,not greasy & the products are gentle on my scalp.The biggest takeaway from my experience is that consistency really matters.Hair growth/restoration takes time.If you use it regularly,the results can be very rewarding. I highly recommend giving Korean Lumidor Hair Growth Products a try.They've made a real difference for me & I finally feel more confident about my hair again.

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