I came here despite all bad reviews and my experience was great! I found the spa through Groupon and the staff was very friendly with it, we bought it and go in the same day! The spa was clean and smell good, it was a gift for my friend and she loved it, they not only do facial but head spa and eyelashes, I only tried the facial and it went great! The restroom is clean too so I'd def come back again read more

AI Beauty Spa - Skin Care Near Me - Norco, California

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One of the best facial massages I've ever had! Maggie and Yolanda were amazing--professional, attentive, and made the entire experience so relaxing. I will definitely be returning for a body massage. Highly recommend! read more

AI Beauty Spa - Skin Care Near Me - Norco, California

I got a classic eyelash extension set and I'm happy with the results. They were affordable, and the technician was very kind, although we had some difficulty communicating. The spa itself is very clean, smells great, and all of the staff are friendly. read more

AI Beauty Spa - Classic lashes - Skin Care Near Me - Norco, California

Clean, good service. I would recommend. I had the head spa treatment and back/neck massage. They didn't do the visual of my scalp with the camera or offer it. read more

I went in today for a 60 minute facial. Walking in everything is clean and decorated very nice. The staff was very nice and respectful. Soothing music in the background. My facial felt amazing, so relaxing. I was so relaxed that I fell asleep towards the end. My overall experience was very good, definitely will make another appointment. read more

I bought a voucher for a facial through Groupon. This was my first time visiting this Location and let me tell you, customer service was stupendous. The facial was amazing and the shoulder and neck Massage felt great! I left with a glow on my face and smoother skin then when I first walked in. I highly recommend this place! I found my new facial spa read more

I came to AI Beauty Spa in Norco for a facial and head therapy. The facial itself was fantastic--super relaxing, gentle, and my skin looked amazing afterwards. I really enjoyed that part of the service. The head therapy, on the other hand, wasn't what I expected. Instead of feeling soothing, it was way too rough--she scrubbed my head so hard that it actually felt uncomfortable, not relaxing at all. Because of that, I can only give 3 stars. The facial was great, but the head treatment definitely took away from the overall experience. read more

I love the scalp/hair spa!!! The scalp massage was heavenly... and got my scalp scrubbed, shampooed and conditioned.., it's like taking a shower but laying down on your bed .., for me, it was the ultimate pampering for myself. I'm definitely going to be back regularly. read more

The location was a bit tricky to find, but the staff were friendly and the atmosphere was pleasant. Unfortunately, the overall experience didn't meet my expectations. The table was very hard, which ended up hurting my back during the service. The massage felt repetitive, with no variety, tools, or steam--just the same motion over and over. I added on the deep clean, which did feel nice, but it was focused only on the top of my head rather than the entire scalp. My hair was blow-dried while still in the bowl, leaving it damp instead of fully dry. At the end, I was sat in a chair and sprayed with something, but there was no explanation of what it was. While there were a few positives, the service lacked depth and detail, and I left feeling underwhelmed read more

So many positives! Excellent location, great service, and wonderful staff. Will definitely visit again.

Had my first scalp treatment. 90 minutes of absolute bliss. The staff were friendly. Service was impeccable. Highly recommended. Will go back again. read more

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Al Beauty Spa was great! As soon as I walked in, I loved the atmosphere. Very clean, nice and relaxing. I got a facial done by Yolanda and she was amazing! 60 mins of relaxing under cozy blankets, getting a facial and listening to relaxing music. Definitely recommend this place and will be back to try out other services. Great customer service, thank you! read more

AI Beauty Spa - Facial Room - Skin Care Near Me - Norco, California

Ok this is a long one! I really hate leaving negative reviews, but sometimes it just can't be helped. I absolutely love having my hair played with--whether it's brushed, massaged, or even brushed by my 4-year-old-- I was super excited to try the head spa after seeing it all over social media. I was able to get an appointment right away-which was a nice start. The spa itself is very nice- it has a very relaxing vibe with private rooms. It first started with an initial consultation, they used a tool to examine my scalp, and to my shock, I discovered it was extremely dry and full of dandruff(you can see on the TV!) --a fact I hadn't known until then. I was then offered a dandruff treatment for an extra $10, which I happily accepted after seeing that! Everything about the room was great- from the cleanliness, soothing spa music, and clean sheets. However, when the actual session began, the experience took a downturn. The head massage was incredibly rough; my whole body was moving due to the intensity. Initially, I thought that perhaps the vigorous technique was meant to help scrape off the dandruff, but after about 15 minutes of what felt more like my head was being beaten, I asked if she could be a little gentler. Even then, the intensity only dropped from a 10 to a 9! After that, I was left under a water ring for at least 30 minutes! Literally just water streaming down my hair with nothing else done!. The technician then returned to continue the rough scalp massage, and although I had opted for the 90-minute package that included a mini-facial (which turned out to be just a basic sheet mask), the experience worsened when I was left (yet again!) under a steamer for another 15 minutes. Sitting there doing nothing was starting to give me anxiety!! Finally, she washed what little treatment had been done out of my hair, brushed it, and attempted to blow dry it while I was still lying down. The treatment concluded with a brief session at the stylist booth, where extra oil was applied and an electric brush used. My hair ended up half-dried, poofy, and tangled, likely due to the rough handling throughout the process. I then had to pay with another attendant who basically insisted on a tip. While the technician who performed the treatment was very kind, her technique was seriously horrible! I left with a headache, a sore scalp, and hair that felt more tangled than cared for. Even though I paid only $70 through Groupon (when the regular price is around $180), the experience was so disappointing that I can't help but feel for anyone who might pay full price. In the end, I'd honestly prefer the gentleness of my 4-year-old brushing my hair. I definitely won't be back ! Was a horrible first experience and it makes me sad! read more

The staff are super stars, always attentive and helpful. Easy and flexible scheduling. They offer great deals too!

Had a 90 minute hydrating facial from Groupon and it was amazing. Staff is so friendly, everything was clean and I had a very relaxing afternoon. I recommend and will be back read more

My bestie and I treated ourselves to our first head spa experience. AI Beauty Spa had a very zen vibe, with a beautiful, clean space. The technicians were very professional. For our service, we each requested a 60 minute head spa treatment and 30 minute back massage. Both were heavenly. Our head spa treatments were customized based on our initial scalp inspection. We will definitely be returning! read more

First time customer! The customer service was excellent! I enjoyed the head massage therapy and the massage/facial. It was very relaxing!! Hoping this helps my damaged, thinning hair! read more

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I've been here twice now with two totally different experiences. First time the lady was so rough that my head was sore for days with zero massage. And the second time was very pleasant! My honest feedback is that the price point is too high at $88 and after a $20 tip, total was $108. This is a glorified head shampoo experience but they lack pertinent details such as an advanced head massage technique, consistency and use target products (at least the conditioner spray). My main grip was that the experience was just too boring and they could do so much more to enhance the experience with proper technique. However, this place is very clean and customer service is outstanding. Anyways, just some honest feedback. I wish them well! read more

Awesome place I will be back again I'm glad your in norco . I felt so relaxed. It was just a massage.

i LOVED this place. The workers were so kind. I got the 90 minute scalp massage and after my appointment, they gave me a nice warm cup of tea! the vibe in there was calming. They have so many good deals going on during the month as well so check those out!! read more

My overall experience was quite underwhelming. We visited 3/22/25 for scalp treatments ~Location: terrible, insufficient parking. We circulated lot for 14 minutes. ~Atmosphere: typical spa environment. All areas of spa very clean. ~Communication: was poor there is a language barrier whereas we were totally confused about room assignment and payment. ~Service: this really where this spa fell short. A contribute much of this to communication challenges. Check in was confusing, as I was being treated, she put all kind of crap in my hair, she did not bother to explain the process, another employee came into the room and then they left without a word. A few minutes later technician walked out of the room again. I found this unprofessional. Upon completion I was told by way of pointing to sit in a chair to have my hair dried. Upon check out I was told I would be charged $2.00 to use my debit card. When I told her this was not on their website she just shrugged. I told her I would not pay it and did not have $60 cash. She finally offered Zelle. Then loudly asked if I intended to leave a tip. It was a. Hard no. We won't be returning. read more

First time here and I could say it was a pleasant experience. Yolanda was my technician that helped me with my sculpt treatment and facial. She had the best hands ever. Also, Sabrina up in the front was very kind. I am definitely coming back. read more

I came here for EMS sculpting sessions, and enjoyed my experience! Pricing is fair compared to other places and staff is friendly

This was my first experience for a scalp massage. I purchased their Groupon deal. Here are my glows and grows. Great deal to launch new business. No one answered when first called but returned my phone call. Very clean and orderly. Very friendly. Confirmed my appointment with message, which I appreciated. Started with video imaging of my scalp. Nice music playing in the background. Had "point" card to earn extra service. Hot towel under neck at the end. Areas for growth: longer blanket- blanket to cover me was short and didn't cover feet ( I'm 5'9"); when rinsing hair, didn't run fingers through my hair, felt like product was still in hair; used scalp tool to massage head (nice) but at the very end didn't comb or brush hair through from scalp to ends and had a big "nest" at neck area; hot towel smelled like mildew! ; burned scalp with blow dryer; lady left room to get a brush to brush ends only- a heart-shaped novelty brush that looks like purchased at Dollar Tree. At end, Re-looked at scalp, scalp looked great besides red mark from burn. Manager/ owner stated it was red due to "sensitivity" form heat. Clearly not true or WHOLE head would have been red. She did apologize after I stated I jumped from the pain. I would reconsider coming back if looking at reviews there was growth- maybe just the person I had. ‍ read more

Love that inland empire residents have a closer option for scalp care! I had a great time getting pampered by the staff of this new salon with both a hair treatment and a lash extension set. I got the sunflower look recommended by the host after she considered which set would look best for my eye shape. During the lash set, my technician made sure to check in regularly on my comfort and adjust as necessary. My hair treatment was very thorough and relaxing! It was my first time trying a scalp treatment and I could definitely feel the difference from a wash at home vs getting it professionally done! If you're local or just passing by, definitely come check this spot out! Conveniently located near a Starbucks and the freeway. read more

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I have done a few services here. I have done a facial, and the head massage. They are always friendly and when I call for reservations they usually have availability within a few days. I strongly recommend this place, especially for the head of Massage! read more

I decided to treat myself for my birthday and found an offer on Groupon for AI Beauty Spa. I'm thrilled there's finally a scalp spa locally in the Inland Empire. The staff was amazing and friendly. Upon arrival, you're greeted and escorted to a camera to check out scalp issues, then you meet your technician who does an excellent job. Yolanda was particularly great! I had an incredibly relaxing time. Please check it out! I'll definitely be back and will be bringing my mom and sister as well. Thank you again! read more

AI Beauty Spa - Scalp analysis - Skin Care Near Me - Norco, California

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I am so happy businesses like this are opening in the area as this is something I missed living in San Gabriel valley. Their studio is beautiful, clean, and high quality, they take pride in their tools and products. I was so satisfied with my 90 min service, my hair was soft , scalp felt balanced , and my face was even balanced as it comes with a mini facial treatment. The ladies are all so nice and warm. They are an honest business and provide the best tea afterwards that they create themselves. If you are looking to try a pampering scalp salon in the IE, this is the best one!!!!! Don't bother trying another. read more

Nice spa. Nina gave me the best facial I have ever had, and I have had many. Definitely will go back. The prices are reasonable and easy to make an appointment. Give AI a try read more

I've been to many different places such as medical spa, beauty spa and finally has a Asian-style beauty Spa around the area!! I did tried the scalp treatment, 8D, and facials here. I love and enjoyed the experience here and already planned to visit them every month. read more

I was very impressed with the level of cleanliness and that I did not have to wait. The receptionist viewed my scalp with a camera and saw that a part of my scalp was slightly irritated. They suggested a different "treatment" for my irritation. I approved it thinking it would alleviate my inflammation. The esthetician focused primarily on this section of scalp and irritated it even more and it still has not healed two weeks later. She literally scraped this inflamed scalp for 30 minutes. She then applied and oil to my scalp and semi blow dried my hair but did not comb it out. I left looking like a drowned rat that was dipped in crisco. read more

Would not recommend rude staff and guilt trip you into leaving a tip at the end service was mediocre

I just had the most amazing incredible scalp massage. Yolanda was very polite and nice. Totally recommend this place and will come back for sure read more

The experienced was ok don't think I will come back again. I purchased from Groupon full set classic but I want fuller so I paid extra which I expect more fuller but looks very natural and classic even my husband asked if I got my lashes done My appointment at 3:30pm and completed 5pm! read more

Soooo relaxing! I had the 90 minute scalp scrub and then got my eyelashes permed. I wish they were closer to Palm Springs! I drove an hour to get there and would do it again! read more

I went here and did the 90 minute full scalp care package, the experience was amazing! Very relaxing. Started out with the camera view of what your scalp health currently looks like and then you can choose between different treatments. I did the tea tree treatment. Getting your scalped rubbed and massaged is definitely a great experience. For any of my girls with itchy scalps, dandruff or like me just loves dry shampoo I would highly recommend going and checking this place out. This place sets itself apart from others by having an individual experience in your own private room instead of being in a line up with several other guests. Highly recommend, go check them out read more

I came for a basic facial, and I am in love with the results. It consisted of steaming, face cream, extraction and a light massage. Yolanda was my technician, and she was so professional. I can't wait to try their other services. Heads up: it's located in a very busy shopping center so you may just need to park closer to the Wienerschnitzel. read more

I really enjoyed my experience here. Everyone was nice and friendly. English is their second language, but they did their best to try and understand what I was saying. I got the 90 minute scalp treatment. It was a very relaxing experience overall. First, Annie started with the scalp massage. She made sure she wasn't adding too much pressure. Then came the shampooing and massage. I'm positive she used one of those scalp massager brushes at some point. Then she did the conditioning and massaging. Next, she turned on the water machine to rinse it out. It was so relaxing. The last thing we did was a facial and upper body massage. I think she used a jade roller or something like that. Then she used her hands. It felt so good and again, she made sure she didn't apply too much pressure. I love this place. Would definitely comeback. The only small complaint that I have is that they don't really know how to dry 4c textured hair. It's the end of the world, but my scalp feels amazing. I can definitely see myself going at least once a month. Would recommend this for anyone with any hair type. Get your scalp cleaned because that's the focus of the service. It's totally worth it. read more

Visited the Spa for a scalp massage treatment & it was incredible. My daughter & I had the most relaxing experience and left the spa feeling renewed. I would totally recommend this spa 2 all of my friends. I am excited to take my friends & family in so they can walk away feeling brand new aswell. Professional Clean Comfortable & completely satisfying. Book a service today read more

I purchased a skin treatment at Grouon and I used the service today and it was amazing! Made my skin look glowy, the shop was very clean and the beautician was very professional, a perfect day, I recommend it to you and I think I will go back soon Ping read more