I've been coming here for a tattoo removal since October 2023. I did a lot of research before…read morelanding on a place, and this was the right call! The number of treatments I needed fell in the range that she originally estimated, which I really valued. Your appointment time is the time you will be seen, and I really appreciate the way they respect your time. Tanielle is always so warm and welcoming and makes every interaction positive, and Crystal is excellent at what she does. I always felt very comfortable and confident with them; they are honest and trustworthy. I'd highly recommend them for tattoo removal!

They're awesome! I've been going here for a while now and it's always a smooth process. The staff…read moreare welcoming and polite. The first time I went they explained everything really well including aftercare, and made sure to use the right name for me when it differed from my paperwork. They really care about making sure to do a thorough job and have taken care to clear the hair from my face and neck. Laser hurts, but it's also working really well; and they take time to check in with you to make sure it's not hurting too badly and communicate every session to track your progress.

Staff is always amazing and Service is top-tier always come out looking 10 times younger than I did…read moregoing in. The price is well worth the service and the satisfaction guaranteed J .Silver

My girlfriend and I went to Skin Perfect for tattoo removal and couldn't be happier with the whole…read moreexperience. From the moment we walked in, the staff made us feel comfortable and answered all our questions before we even started the process. The technicians were professional, knowledgeable, and clearly experienced -- they walked us through what to expect at each session and made sure we understood the aftercare so we'd get the best results. The clinic itself was clean and modern, and every visit felt efficient without ever feeling rushed. What really stood out was how well they worked with both of us individually, since everyone's skin and tattoos are different. They tailored the treatment plan to each of our needs rather than using a one-size-fits-all approach. We're both really happy with our progress so far and would recommend Skin Perfect to anyone considering tattoo removal. Great results, great people, and a genuinely positive experience from start to finish!

The staff is so friendly. They have great summer specials. I went in for my first treatment. I will…read moremake sure to post the results.

Staff is friendly and knowledgeable here. I am loving the results for my underarms but some of the…read moreother areas are taking a bit longer to see results. Eryn is great and I'm always excited when she does my service as she does an amazing job every time.

My Experience at Removery Tattoo Removal & Fading -- Chino Hills, CA 91709…read more I am sharing my honest experience at Removery located at 13855 City Center Dr., Ste 3021, Chino Hills, CA 91709. Unfortunately, this was an experience I would never want to repeat. The first issue began before I even entered the office. The GPS directions were inaccurate and confusing, making the location unnecessarily difficult to find. After driving around longer than expected, I finally located the suite. Starting an appointment already frustrated from poor directions set a negative tone. Once inside, I checked in for my scheduled appointment but was told I would need to wait because another client had arrived late. While I understand delays happen, it added to the inconvenience after the difficulty locating the office. Thankfully, that session was brief and I was taken in shortly after. I went into the treatment room hopeful for a productive session. My tattoo removal specialist was Jessica, who introduced herself as a nurse. When I sat down, she instructed me that I only needed to ice my neck for a couple of seconds because I had applied numbing cream. This immediately concerned me. In my previous sessions, I typically ice for 3 to 5 minutes, sometimes at least 2 to 3 minutes, to properly prepare my skin for the laser. Following her instruction, I iced the left side of my neck for approximately 5 to 10 seconds. This was far less than I am used to and did not feel sufficient. When the laser treatment began, I expected discomfort, as tattoo removal is never painless. However, within 20 to 40 seconds on the first section of the tattoo, the pain became significantly more intense than any session I had previously experienced. Jessica continued working on that same small section on the left side of my neck for what felt like an extended period. I normally receive treatments in Brea with a specialist named Kaylyn. My sessions there are typically efficient, precise, and much quicker. While Jessica was lasering, I calmly asked if she was almost finished with that section because it was extremely painful and taking much longer than I was accustomed to. She explained that the laser quality and the level of my session could make it more painful and that she needed to do her job thoroughly. Even so, that one small section took approximately two minutes to complete. With Kaylyn in Brea, that same section normally takes around 30 seconds. The extended duration made the pain far more intense and difficult to tolerate. At that point, I made the decision to stop. I respectfully told Jessica, "Thank you, but no thank you," and informed her I did not wish to continue the session. I remained calm and professional. I then walked to the front desk and requested to reschedule or transfer my treatment to the Brea location. I was told they had already contacted Brea and that I could continue treatment there. Before leaving the building, I personally called Kaylyn to explain what had occurred. I also gave him credit for the quality and efficiency of his previous work on my neck. I explained that my experience in Chino Hills was far more painful than normal and that my neck already appeared more irritated than usual, possibly due to insufficient icing beforehand. During that call, I shared my perspective respectfully. However, I felt that my feedback was met with defensiveness. At one point, it was suggested that I had raised my voice. That was inaccurate. I did not yell at anyone in Chino Hills or on the phone. I remained composed and expressed my concerns calmly. I clarified that while others may perform differently, my experience that day was extremely painful and not acceptable to me as a customer. I also stated that I would be canceling my upcoming April 4 appointment at the Chino Hills location because I did not feel comfortable returning. I then requested the manager's contact information. I was given the name Frasier and left a detailed voicemail outlining the entire situation, from the navigation issues, to the minimal icing instruction, to the prolonged and painful laser session, and finally the response I received when expressing concern. Overall, this visit was deeply disappointing. From inaccurate directions to inadequate preparation and an unusually painful session, I left feeling physically irritated and emotionally frustrated. While others may have different experiences, mine was overwhelmingly negative. For this visit, I would rate my experience 1 out of 5 stars. I will not be returning to the Chino Hills location.

I went to this location for the first time and had a great experience! The office itself is very…read moreeasy to locate and very well maintained. The session itself was very quick and staff was welcoming.

TL;DR: Paid $3500 for CO2 laser but was given a different laser without consent, with no eye…read moreprotection. Heavy upselling, and they tried to make me sign away my review/legal rights before refunding unused services. Would not recommend! Back in February I found JT Aesthetics through a Google search after loving the results of a CO2 laser treatment I'd had in 2025 at a different medspa. I used to go to a medspa in Yorba Linda for facials, botox, & treatments but since I now work in the IE, driving back out to OC wasn't practical anymore. So I searched for medspas in the Corona/Eastvale area that offered CO2 laser, messaged JT Aesthetics on Instagram, and one of the owners, Tina, confirmed they did. I booked a consultation and a treatment for that following Thursday. At my consultation, i met with an Ashley who is their esthetician. She recommended a plan: 3 CO2 treatments ($3,500, discounted from $4,500), 3 chemical peels ($1,200), and a Rejuran add-on ($900) -- total $5,600. I declined the peels, but Ashley pushed for at least one facial after my first treatment ($400, "discounted" from $500). I've had plenty of facials and knew that was steep, but she insisted it would really benefit my skin, so I gave in. I ended up spending $4,800. The treatment itself, done by a nurse also named Ashley, went smoothly, and she made me feel comfortable. But that night, I reflected on the appointment & noted differences from my 2025 CO2 treatment; less sting, a much faster tempo, and no eye protection. I texted them the next day asking if I'd actually received CO2. They didn't respond until I followed up again, and when they did, they confirmed I'd received Erbium YAG instead, framing it as just a "more gentle and precise" resurfacing laser rather than acknowledging it wasn't what I'd paid for or consented to. I was upset, but decided to give them a chance and continue, since I did like the results & had already invested so much money. At my facial, Ashley did a decent job, but it didn't feel like a high-end facial, she played music on her phone & the wipes she used on my face after certain steps felt rough and smelly, almost like paper towels (I'm used to soft sponges). Afterward, she pushed hard to sell me two more facials for "just $600," approved by her manager, then a basic facial for $250 after I declined that too. It was clear their focus was on the next sale. I left with a bad taste in my mouth and dreaded coming in for my next laser appointment Two weeks later, at my second Erbium YAG treatment (still being called "CO2"), I met with Jennifer, the other co owner, she offered a $600 VAMP add-on, which I declined , she then sent Ashley(esthetician) in to pitch it again after I'd already said no, I declined a second time. While prepping me, Jennifer mentioned putting on eye protection "even though this laser is super gentle," which reminded me they'd never actually addressed my earlier question. I didn't push it in the moment, but I photographed the machine and looked it up that night. That's when I learned eye protection isn't just necessary for this laser, skipping it is illegal. At that point, I knew I was done with JT Aesthetics. I requested a refund for the unused portion of my treatment plan ($1,166.67), and they made it difficult; insisting on a refund protocol that required me to come in person, even after I explained I wasn't comfortable returning and that CareCredit allows remote refunds. When they finally agreed, they sent me a settlement agreement to sign first, waiving my right to leave a negative review or pursue any claims over injury, which felt especially unacceptable given I'd been treated without eye protection at all. I refused to sign and filed a dispute through CareCredit instead, this time for $1,750 (the unused portion plus half of the first treatment). JT refunded me directly once the claim was opened for the $1,166 amount, and that case closed. Since then, I've gone back to my old medspa in Yorba Linda to continue actual CO2 laser treatments. It's a longer drive, but it's worth it to be somewhere I feel safe and where I trust they're actually looking out for my skin, not just the next upsell. Bottom line: This felt very transaction-first, not patient-first, like I was a walking dollar sign, not someone they were invested in helping. I'd steer clear.

Detra was so good at laser and Botox. She's super friendly and kind very sweet and makes the…read moreexperience fun. I love coming to JT Aesthetic the staff is super kind and they care.

I had a tattoo removal treatment at LaserAway Victoria Gardens, and it was one of the best…read moreexperiences I've had so far. Barinder was amazing during check-in and provided exceptional customer service from the moment I arrived. RN Jessica and her trainee, RN Mindy, were professional, knowledgeable, and made me feel comfortable throughout the entire procedure. They explained everything clearly, answered my questions, and made the treatment as smooth as possible. The clinic is clean, modern, and welcoming, and the entire staff was friendly and professional. I highly recommend LaserAway Victoria Gardens to anyone considering tattoo removal. Thank you, Barinder, Jessica, and Mindy, for the outstanding care and service!

Updated review for Roxanne M. She's great at the desk. Always friendly and helpful. I have alot of…read morepackages with laseraway. I called the main line asking them to double check how many treatments I have left in each package. Spoke to 2 different people who both gave me different answers. They freaked me out as they left me thinking laseraway cheated me of my treatments aka my money. I ended up being transferred directly to Roxanne who I should've just gone to in the first place. She helped me by giving me the correct number of treatments I had left. Thank you, Roxanne!

While I've only been to the clinic for Botox, I think Dr Dawood is one of the most gentle and…read moreknowledgeable Dermatologists. I've only had one other person do Botox on me before and I can assure you Dr Dawood is the best! The whole office and his team are so pleasant and it makes you want to go there. So gentle. Can't express that enough. Oh, and my Botox experience is always a great outcome!

If you want to waste your time, this is the place to come. I have honestly never taken the time to…read moreleave a review for a business, whether my experience was good or bad, but after coming here NINE different times for treatment, this is crazy! Out of all nine appointments, I cannot remember a single time when I was seen on time. I made an effort to arrive early or at least right on time for my scheduled appointments, yet I consistently waited around 30 minutes past my appointment time. On multiple occasions, I waited close to an hour for treatments that were relatively simple. What made it even more frustrating was having morning appointments and arriving on time, only to find out that the person performing my treatment had not even arrived yet because they were running late. I completely understand that businesses can fall behind occasionally. However, when this happens consistently over nine separate visits, it is no longer an occasional delay it shows a complete lack of respect for clients' time. The overall environment also felt extremely unprofessional. My experience was disappointing from the very first appointment through my last. If you require clients to schedule appointments and expect them to arrive on time, that same level of consideration should be given to their time as well. After giving this place nine opportunities, I can confidently say I would not recommend it.

I found Serene through an amazing Groupon deal for laser hair removal. I was at first going to get…read moremy laser done at Laser Away since there's so many locations but they nick and dime you to death there. It's $300 for underarms there for 5 sessions meanwhile Serene was around $80 for 6 SESSIONS! I also got Brazilian done for 6 sessions as well, $170! The staff at Serene are so welcoming and so so sooo sweet. I have thick Asian hair that grows fast. I used to have to shave twice a day. My hair would grow back within hours. Going to music festivals and the beach was such a nightmare since I'd feel insecure of my hair growing back even after shaving. I saw improvements after my first session only. I went from shaving daily to BIWEEKLY! Even after 2 weeks there wasn't even much to shave. I am so happy with my decision to get laser at Serene. On top of laser they do offer other services such as Keloid shots. I had a bad infection on my shoulder earlier this year which resulted in a keloid scar on my shoulder that bothered me. For $80 per shot I was surprised with my results in just one session too! My scar is now significantly more flat by at least 60%. Irene is so knowledgable and fun to talk to. She always makes sure I feel safe and comfortable and overall just makes me visits even better.

This review is for Gloria. She has been doing my Brazilian laser hair sessions since spring 2024 I…read morebelieve. Gloria is amazing! In the beginning you feel a bit vulnerable BUT Gloria is very friendly & your mind/body will feel safe with her! Skip Sev & laseraway - you'll see awesome results at this medspa. Gloria is always willing to keep you in the loop of specials going on at every month as well.

Do not give this woman your money she gust tears into your skin and took 1400 dollars from me and…read morenever finished my sessions. She's very loopy and unprofessional.

Today I went to go see (Tammy) she was nowhere to be found appointment was at one she said why she…read moredidn't come because I didn't give her my deposit of $35 why should I give a deposit if I'm just getting a consultation she said to hold my appointment there is no one around the door was locked what a disappointing person no customer service I had to walk all the way up the stairs where's my caI didn't see any elevators when I got sick I miss an appointment she didn't care she just wanted to know about the deposit of $35 seriously how desperate are you for that money

After today, my review for this location has changed. Javier clearly doesn't understand proper…read morecustomer service. He changed my appointment by telling me via text instead of calling and asking. So I called to explain that it wasn't okay, and instead of listening, he got sassy. When I tried to explain further, he said I was yelling. My voice is naturally loud, and when someone like Javier talks over me instead of listening, of course I'm going to raise it more. I'm the customer, not your enemy. If I'm trusting someone to laser my body, I expect the same treatment I had on day one of trusting this company. I've never brought negativity to them, but today changed that. The way they handled my concerns and dismissed how upset I was made it clear that once they got my money, they stopped caring. When it comes to changing appointments, you should respect your patients' time and communicate properly not just decide for them.

I love this place! I switched over from Laser Away. Removery is COMPLETELY removing THREE of my…read moretattoos for the price of ONE 10 package purchase at Laser Away...Furthermore, after 9 extremely painful and poorly facilitated sessions (why the heck are you covering a freshly lasered tattoo!?!) the tattoo had barely faded. I had results after the first session at Removery! I really like the staff. The office is clean and communication is always really clear. I appreciate the appointment reminders. Rescheduling can be mildly inconvenient if you go through the automatic system, but I've never had a problem scheduling my next appointment following a treatment. I am really happy to have found Removery, especially this location with the wonderful staff and service.