I have ordered several times from this place the food has always been really good but they are very inconsistent. Sometimes I order I get sides sometimes they don't give sides. Last time I ordered on doordash I was upcharged by $2.23 for special instruction and didn't receive either side for 2 meals. Doordash won't refund either. I'd rate 2.5 out of 5. read more

Snack-N-Pack - American Near Me - Butler, Pennsylvania

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First time i went here, the burger,and fries were excellent! The second time, i went down for breakfast. Took a while to get my food, but the staff was very pleasant (they were busy when i went in), and very apologetic for the slow service. Today, i went there for lunch, and the lady that waited on me was just a tad foul mouthed, but again, the service was great. I will go back again, as much as possible read more

I have been a customer of snack n pack since i was a child. I love getting their pepperoni balls, and I usually get tornado fries. today I ordered via door dash for lunch. I cannot find an option to add a side of ranch, so I called the store. they refused to give me a side of ranch because they couldn't charge me for it. I had to go through DoorDash. I asked how much ranch could be and they said $1 or if it's to go it is $2. if you are so greedy that you can't give a patron who just spent $25 at your restaurant a side of ranch for fries they are getting from you, then you are too greedy for me. small businesses are supposed to be appreciative. customer loyalty is supposed to be a priority. this restaurant needs to humble themselves because $2 for ranch is nuts! read more

Snack-N-Pack - American Near Me - Butler, Pennsylvania

Food is great. Menu is big and lots to pick from. This is another staple in butler, Pa. Customer service has always been decent. They offer take out! read more

The chicken quesadillas were soggy and the chicken, onion and peppers were not chopped up small instead there were huge chunks of each which all fell out of the quesadilla before I could get a bite. Also it was $35+ for two menu items which were not great. No prices listed on online menu. read more

Snack-N-Pack - Soggy... chicken, onion and peppers not chopped up small, instead huge pieces that fall out before I could get a bite... - American Near Me - Butler, Pennsylvania

Food came hot fresh and delicious. Staffing was pleasant. I highly recommend if you're in the Butler area. I will be back! read more

Snack-N-Pack - Fish and fries basket. Delicious. - American Near Me - Butler, Pennsylvania

The food is great but giving 3 stars due to staff needing some training & the prices are a bit high. A note about the staff: waitress putting cups under her arm to carry to refill just get us a new cup! Unprofessional and otherwise seemed rather frazzled for some reason. Breakfast prices: two omelets and two coffees was just over $20. Lunch: a hoagie, fries and soda was $16. Portions are average. read more

The food was delicious and the service was absolutely wonderful. The overall atmosphere of this restaurant is calm and relaxing. read more

New owners still working out the kinks. Food was good staff extra friendly. Worth a second look. read more

Snack-N-Pack - Tables - American Near Me - Butler, Pennsylvania

Not prepared for a Saturday morning Fathers Day weekend. It shows when the owners are not onsite to manage the operations. I was tempted to just get up and leave several times but ... I was hopeful the kitchen staff was ok....left before getting our food after waiting 45min. read more

Snack-N-Pack - Dining area - American Near Me - Butler, Pennsylvania

Landon was invaluable in helping find some obscure beers. Super nice guy. Excellent selection of beers. We come by each time we visit Butler, PA read more

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Pizza balls are the best. Other than that stop hiring crack addicts to run your store

Been avoiding leaving a review for a long time because I always want to give it another chance but it's clear that the service here is horrible. Everyone needs fired and start from a new. I called and they said they were open for 2 more hours and then when I called back 5 min later the phone was off the hook for the rest of the night. A different time the waitress asked us if we knew what we wanted to order as soon as we sat down without menus after delivering our food (which was good) she kept going to the rest room to "powder her nose" to the point that we had to go find her outside while she was smoking so we could pay our bill. You may not be worried financially but have some pride in your business. read more

THIS PLACE SERVES THE BEST GRILLED CHEESE, I know right grilled cheese but it's delicious!! they also have FRESH cut fries with different toppings that make them that much better!! Don't get me started on their breakfast though! It's also amazing!! it's a nice place to go and have an amazing time as well. read more

Although I get food from here often, I've only had 2 things: the patty melt, and the crispy chicken salad. Now, I'm not a picky eater, but I battle myself every time I order from here because the patty melt is banging, but I have a huge boner for the chicken salad. Knowing these two items are as good as they are makes it tough to order something different, even though I know it'll be damn good too. The service is fantastic as well. Always quick (15-20min) even if I've called right around the lunch rush, and everyone is always very polite and friendly. You can't really beat the prices either! Two thumbs, keep up the great work guys! read more

Cold, low quality, prepackaged low quality food. Was a local iconic brand, now is the worst place to eat in Butler County PA. Sad to watch the destruction of such a great place read more

New ownership has made some disappointing changes. First, there is no more "pack", as they no longer carry a liquor license. Second, we ordered "jumbo" wings, and they were just regular sized chicken wings, although the price is comparable to other nearby places that actually have jumbo wings. Those are small details however compared to the last issue, when the check arrived and we paid with a credit card. They decided to pass a 4% credit card surcharge onto their customers. This place used to be a place we went to often, but with these new practices, we won't be back. read more

I have a real love hate with this place. I've lived about 5 minutes from it for a majority of my life so to say I've been here a lot is an understatement. I've tried just about everything on the menu and some days it's good and some days it's not... just depends on who's working I guess. It's your typical bar food and the staff is hit and miss as well. The best part is that they have a huge craft beer assortment, although even that is sometimes over priced. Soooo all and all... I'll be back... it's close... I wouldn't travel far for it though. read more

Snack-N-Pack - mexican skins app... so good - American Near Me - Butler, Pennsylvania

I don't know what happened to this place. I'm sitting in the dining room right now watching my waitress (with a black eye and ski cap on) yell at the kitchen over some song on the radio. They're cussing and carrying on. Very uncomfortable being here. It's like I stumbled into some ghetto. Where's the owner or manager? ? read more

Feb, 9, 2019 (LONG) Snack n pack has become nothing but a complete disappointment After giving this place multiple chances lately Because it is one of my favorite place to go, I will never go back unless something changes drastically. 1) I waited over half hour to get my drink while everyone else had theirs, she had forgotten mine but never came back 2) my family and I waited over an hour for our food. This place was not busy there was only 1 other table in the dining room 3) upon receiving our food it was Luke warm at best, even better the fries that came with our food were ice cold ( I have had Iced tea come out warmer than these Fries) 4) I asked for new fries for our meals being as they were not edible I let the rest of it go I just wanted new fries at the least. She had no issue with this but forgot and never brought our new fries out 5) The shredded lettuce that came with my parents Fish dinner smelled so bad that my mother could only smell and had to dispose of it before even trying to eat her food 6) A side order of wings came 15 minutes after our food (yes I know wings take longer but we had already waited an hour for our food) 7) not to make assumptions but I'm about to I'm 99.9% sure our waitress was on "something" and I am also 99.9% a co worker from the back and her did a "pass" out in the open behind the counter in the dining room ( of course they looked around to make sure no one was watching but surprise someone was watching! 8. This place is completely filthy and has been for a very long time but now the shelves are empty it is much more noticeable. 9) after standing in line so our waitress and a customer can go back and fourth about a to go order was to the least annoying (just fix the freaking order) Snack n pack is a staple of butler but yet the owner does not seem to care about her customers and is running this place into the ground. This place will go out of business and it will not be because they don't sell alcohol it will be because of issues like these. I do hope to see some changes though. This is my Favorite place to eat and I eat here often. It kills me to say I will never come back but I won't be back read more

Parking lot was nearly empty at dinner time on a Friday, and full of craters. Came in to buy a few six packs, since there aren't many beer options in Butler. No one is at the counter, but as soon as I walked in, where the beer cave is located, I could hear someone in the kitchen screaming the f-word repeatedly. Um, OK? I guess it doesn't bother me personally, but it would be unsettling if I were in the dining room with kids. It also took about five minutes for someone to bother manning the front register. Finally found some beer I want after wandering around. None of the six packs have prices listed. Neither did anything in the mix and match fridge. I bought them anyway. They were extremely overpriced. Giant Eagle would have been cheaper, but unfortunately the GE in Butler doesn't sell beer. I took the beer to my car and realized there's a visible layer of dust on the bottles. No thanks, guys. Not coming back. read more

Since this part of PA is in the Pleistocene era, you have places like this to buy beer. Pretty good selection in a somewhat less than convenient location. Do NOT purchase the sandwiches; they are indifferent and flavorless, served up with that inimitable Buttler Attitude. Like racism and homophobia with your bland, gummy food? You'll fit right in. In a word, blech. read more

Food's good all right. Had good service too, until I questioned her about why my carry out order was taking so long. The one thing you DO NOT say to me is "I'm not the cook, I don't know what's going on back there." Then in your outdoor voice you DO NOT announce from the kitchen "I'm getting my ass chewed off out there." I had half of my order and still had to wait on my Mini Twister; it's French fries with cheese for crying out loud! Shame, I really liked her too. Mouthing off cost her her tip. read more

"Good appetizer not enough to overcome overt racism, poor management/ownership, and low-quality entrees" Overheard a fight between the owner and a waitress concerning staffing (impossible to not overhear -- occurred on the floor). Overheard the owner - THE OWNER - exclaim to her friends (concerning the music playing): "At least it isn't n****r music". Disgusting. Pepperoni ball appetizer is great. Chicken sandwiches are essentially just large, low-quality, Burger King "chicken" patties. Bottle shop portion features overpriced, expired, beer. Tl;Dr -- Racist owner, bad food, great waitress. Won't ever go back. read more

I haven't been there in years, but chose to order from there this evening. What we got was ok, but sandwiches didn't have what they should have on them, and it wasn't nearly as good as I remembered years ago. I won't go there again anytime soon. read more

So my husband and I ordered from snack and pack last night Thursday the 16th and we ordered 55$ worth of food and had an 11$ tip ready. But ended up only giving 6 bc our food was 2 hours late and it was cold. They are normally pretty good about delivery but this time it was horrible. I think they need to hire more drivers so people like my husband and myself don't have to wait 2 hours for cold food. Not sure if I will order from them again. read more

slow as hell!!! waited over a hour for a four dash delivery.

New owners don't seem like they know their business. Drove all the way out just to get told they were out of wings Then waited 30 for sandwiches. read more

The past two times we had breakfast here, we had good food with a low-key and pleasant dining experience. Unfortunately, this time was different and we won't go back. First, overall, the food was too greasy including our omelette and home fries. Next, the spinach omelette was almost inedible - it seemed to be made with canned spinach (gross) instead of fresh, and the omelette had an overall bitter flavor which we couldn't pinpoint but it seemed like it came from rancid cooking oil, maybe? Next, the ketchup from the bottle sitting on the table had a sour fermented taste so we grabbed the bottle from the table next to us. That bottle was sticky from top to bottom as though it hadn't been wiped off in a long time. Lastly, when we came into the restaurant there was some embarrassing bickering among employees about whether we should be seated immediately or wait. So it was not a good experience except for the coffee - it was good. read more

The food was excellent. Thank GOD! It made up for the HORRIBLE waitress and cashier. We had to get our own menus after sitting for nearly 15 minutes while the waitress was smoking outside. She was very rude and never smiled. It was impossible to get refills, that would have got in the way of the waitresses smoke breaks. Not a single dirty plate cleared. When we got our bill, the waitress said she forgot to charge us for our drinks, and did not feel like adding it to our bill. So, the owner lost money over her laziness. $10 of free drinks. Then she cried about how bad her tips were. I felt like telling her to get a new job because she sucked as a waitress. Cashier was just as mean, no smiles, no greetings. It seemed like we bothered her to pay. The only smiles we saw were from the kitchen staff. The rest need FIRED! read more

This place is under new ownership and all I can say is "Wow!" They remodeled the inside and the service could not have been friendlier. The food was fantastic! They don't have a liquor license, so no beer, which is a downside. But they do offer breakfast now, which I'm looking forward to trying after this meal. They have great food, a clean setting, and friendly staff! read more

This place use to awesome great food and staff.Now blah has gone down hill! It's a shame cause of how good they use to be.

We love snack n packs wings always hot and fresh and saucy. The staff is always friendly too!

Review is for appetizers only, in all the years growing up near the place I've never had much else. As far as apps go the pepperoni balls are awesome. Haven't found anywhere else that does them as well. I wish I could to save the trip. The other apps are solid as well but really how can one screw up cheese sticks and the like? I make the trip a few times a year and each instance has been the same, in and out in a reasonable time and service that is more than adequate. I've not seen the issues others mention. read more

They are now open for breakfast. And what a meal it was, 2 ggs, choice of toast, meat ( the ham was oversized) choice of potato and last but not least, choice of a pancake or waffle. Price 8.99. It was all so very delicious!! I almost forgot the service, outstanding. Sever was Brittany read more

Service is friendly but odd, food is ok to good. They seem to always have special deals on cool beers in their six pack shop. It's hit or miss on how long the food takes. read more

The wings are excellent I can't speak for the beer selection or anything else. Wings were fried perfect then served in great sauces. The wings are full wings not the little pieces served at most wing places so if you get the 4 wings it may be fine. Wings are great! read more

Love the pepperoni balls and they have the best wings around. TERRIBLE service, very unprofessional employees.

I have been going here for over 20 years. Went in toinight the service was horrible, when asked how everything was. I replied, waitress never returned to fill drinks and my food wasn't quite what I ordered. The so called manager told me I should never come back. What a way to run a business! I would urge everyone to not choose this establishment to dine! read more

I love Snack-n-Pack!!!!!! My friends & I used to go there after bowling on Friday nights. That was when they had one up on the corner of New Castle Road & Alameda. But, either place the food is the best. & they're always stalked with beer. Got my sisters birthday present there. Thanks Snack-n-pack!!!!!!!!! Pepperoni rolls, tuna wedge, Italian sub, just wish you guys delivered!!!!!!!!!!! Then, I could order from you whenever I wanted. I have epilepsy & can't drive. Will you please think about it?!!!!! read more