I rarely take the time to do reviews, but I felt I needed to due to the incredibly poor experience we had. In always wanting to give the benefit of the doubt, I honestly don't know who or what was to blame for all that happened.
The Readers Digest Review: VERY slow service. Not so good food. No drinks until after meals were served.
There were four of us (2 couples) for dinner. We arrived around 5:15 or so and were told to seat ourselves. Due to the weather being so mild, we chose to sit outside. All of us found it pretty cool to see a game of sand volleyball being played as well as cornhole, people playing frisbee and children playing on the little playground area. Shortly after we were seated, we received 3 menus for the 4 of us. Unfortunately, from that point on, something went completely wrong with the service. It took at least 20 minutes for the waitress to come back to us to take our drink order consisting of 2 glasses of ice water, a gingerale and a beer. Because of how long it took, we placed our orders including the crab cake appetizer at the same time. After another at least 20 minutes, only two of us got the salads and no one got any drinks. A nearby table was getting refills (by the same waitress) while we didn't even get our first - all by the same waitress. After another 15 minutes or so and a few attempts at trying to flag down the waitress, we finally got to ask her for our drinks. By this time, we were done with the two salads; the third one still hadn't come. We continued to wait...and wait...and wait and the two of us that got the salads now got our food and the crab cake appetizer all at the same time. Very shortly before that the third salad came along with the 2 glasses of water and the gingerale - still no beer. Two of us were completely done eating our whole meal and the other couple didn't even get theirs yet. When the waitress made it over, she commented on them still not having their dinners yet. I'm guessing it was at least 20 minutes after the first 2 meals were served before the final meals were served. I don't remember how long it took for the beer to make it to the table, but I do know it was after all of the meals were served. (Keep in mind that he wasn't even served a glass of water.)
The food: Unfortunately, the chicken marsala just wasn't any good. Though the chicken was fork-tender, it had a thick dark brown sauce with chopped up mushrooms. I didn't taste any marsala in it at all. Neither did the other couple who was with us. It tasted like slightly burnt beef gravy. Not appetizing at all. I will say the crab cake was decent as well as the ribeye steak, but the fries that came with the steak were limp and cold. The other couple got the pork steak and said it was so-so, nothing great. They also got the grilled pork & cheese which was actually interesting...in a good way. They commented that it was good. Both of their meals came with fries (better/fresher than the ones that came with the steak), BUT: the one had ordered onion rings and the other had ordered the roasted veggies, not fries. The correct sides were brought about 5 - 10 minutes later. Needless to say our experience was not pleasant.
I noticed another couple that all they received were their drinks and had no food served the whole time we were there. read more