Loving that boba has drive thru!! I wanted to get ube latte at first but they were out so I tried…read moreStrawberry cheesecake and substituted the tea for milk instead. My daughter got the brown sugar crave which is similar to a frap (Frappuccino) she likes the fraps from Starbucks n the signature brown sugar boba tea from other boba shops but here, it's like they combined her favorites together They signed me up taking down my phone number and after 7 visits you will earn a treat They aren't on a busy street so spread the word about them I will be back to try their ube drinks

On my most recent visit, I ordered three drinks, including a matcha that ended up being a weird…read morecombination. The barista could tell right away I wasn't feeling it and offered to remake it. I later asked for a Pink Glow instead and she said no problem. A few minutes later, another employee came out and said I'd have to pay for the remake because they're a small business. That's where it got uncomfortable. The remake had already been offered, so it felt inconsistent. I was willing to pay, but that wasn't really the point. What really didn't sit right with me is that the original barista, (who was Black) still made the drink, brought it out, and told me she paid for it herself. That should've never happened. If anything, the business should've stood behind her decision instead of leaving her to deal with it like that. And that's really the issue for me. It felt like a clear example of how Black women get dismissed in the workplace. She tried to do right by the customer, and instead of being backed up, she was undermined. Whether the mix-up was on me or not, the business didn't care enough to just honor what was already offered and respect the customer experience. For context, I've been coming here almost daily for weeks. I support small businesses, but this left a bad taste. I won't be back.

Bigz Boba is a whole vibe!…read more What makes this spot stand out from all the other boba places on Burlingame Avenue is the DIY experience -- you get to build your own drink! Yes, they have a solid menu of curated drinks that look and taste amazing, but if you're like me and want to get a little creative, this place totally lets you do that. I came here with a friend who was doing a gender reveal, so I got to make a custom blue & pink layered drink for her (super cute and Instagram-worthy), and for myself, I went with a pink, fruit-forward creation that turned out light, refreshing, and perfect for the sunny Bay Area weather. The staff was super friendly and helpful when it came to mixing and matching flavors -- they actually encourage you to have fun with it. Whether you're feeling fruity, creamy, tea-based, or sparkling, you'll find something you'll love. Highly recommend if you're in the area and want a drink that's just as fun to make as it is to sip!

I really liked Bigz Boba. I'm not usually one to go for blended coffee drinks, but the fat turtle…read morewas a hit. There's a lot going on (coffee jelly, caramel, Oreo bits, a little bit of deez nuts and of course coffee frap), but I'm not complaining. Everything combined sliding through my mouth gave my tastebuds a treat in the form of blended coffee. The menu is like a boba version of Dutch Bros. I like it. The guy at the counter was nice and greeted us as we walked in. He was ready to take our order when we were ready. He held it down too, as the only person working. Shop was clean, brightly lit, and the Halloween decorations were well done. I'll be back to support them and try new items!

Venti Caramel Macchiato with no caramel. It'd be great if…read morecorporate could focus on consistency instead of shareholder profits. Like wtf is this???

I normally don't like to complain, but I was disappointed by my experience tonight. We stopped at…read moreStarbucks shortly before closing, purchased our drinks, and had an issue with one of the drinks--which was handled kindly and quickly by the gentleman who helped us. The frustrating part was when my child and I asked to use the restroom before leaving. We were told the restrooms were already closed because they were behind, even though the store itself was still open. I explained that we both had a long drive ahead of us and politely asked if we could please use it really quickly, but we were still turned away. I understand employees have a lot to do before closing, but I would have appreciated a little more compassion and consideration, especially toward paying customers who were simply asking to use the restroom before a long drive home.

This particular starbucks was really busy, however, it does look like they have a good system going…read morebecause they are making drinks in a timely manner! It's spacious, clean and the vibe is awesome!

Not 1 sip was taken before this photo. That's a goood amount of empty cup. I paid for a venti, but…read moreessentially got a grande.

This is my favorite location! The staff is always friendly and my drinks are always perfect. The…read moreone time I had an issue the manager happily took care of it herself. Very clean as well. I don't know why the reviews aren't higher! I guess some people just like to complain.

Man, this place is inhospitable. The help here is so…read morecondescending and rude. It's a special kind of rude. It's of the social justice warrior type. It's always this disengenuous, smug,, condescending attitudes you can spot a mile away. The overly high pitch pleasantry, with the telling, uncontrolled scowl on the face. The lgbtq/ Palestinian flag on the wall. All of them are young 20s-30s, girl Karen's, that can't be bothered with white males. Except for the occasional male that appears to have different "orientations". Usually a full female statlf making feminists look bad. Took 20 minutes for a small drip coffee. Other Starbucks usually just get it for you on the spot, because it's already made. Not this one. 20 minutes later... A white male with average intelligence would straighten this place out. Starbucks is supposed to be a "living room away from home". It was originally a rip off from cafe culture in Italy/Europe, where you spend time there. I guess they've forgotten that. I frequent this location, as my office away from home, to charge up the phone somewhere other than my car with a real plug charger. I buy a drink just so I'm not just charging my phone. Most of the outlets are out now. The only good thing about this place, is the bathroom code is on the bathroom door, so you don't have to wait in line before making room for your next coffee. The two stars is because it was actual coffee that I got when ordered. Just like at 7-11 two stores down for 50% less. Keep up the good work I suppose, because the coffee is coffee, and the attitude is as planned?

12132025 The cousins…read morewere in town for a visit, and of course, since it's the season, we were all craving peppermint hot chocolate. I had no idea this Starbucks was located in this complex, but lo and behold, Yelp confirmed it, and so we went after dinner. It's located in a corner, so I never saw it when driving by. The staff were super friendly, even at night (around 7ish pm), and they were jolly - which was very surprising for a Starbucks nowadays. We all got our PHC, and it was a nice dessert after a nice visit. Thank you to the staff that day who added to this special experience for the fambam. I hope the next time I visit, the staff will still be that jolly/friendly.

I went through Vasco drive through this morning and ordered a coffee and an egg bite. Drive off…read morewithout the egg bite. Stopped by on my way home and order another drink and told them that I drive off this morning without it. The manager asked me to show him my receipt. I said I didn't get one. He then said that I would have had to ask for it. Needless to say he didn't believe me and I was not wasting more time there. Terrible Customer service especially as a manager! I won't be back! I will tell my Starbuck friends not to go there!

Nothing bad to say about this Starbucks. Wasn't busy on a Saturday afternoon. People sitting…read morearound. Got my order of mocha frapp really quickly. Took awhile to get my order made and the barista was just quick to leave it on the table and get back to making other drinks. Location had outdoor seating that we just hung out after our lunch.

As a frequent customer, the staff has always been consistently friendly, attentive, and fast. I…read moremobile order for drive through pickup about 99% of the time and I don't have an issue with accuracy nor timeliness either. This location seems to have more items in stock and I love their early opening hours and late closing times. Their chicken jalapeno pockets are a morning or snack favorite. Keep up the great work!

Large spacious location across from where they used to be. They moved in on January 8th this year…read moreand have settled in nicely, with many of the same staff, including Kristi, who celebrated 30 years with SBUX. Varied seating options are designed for those who want to work, relax, or socialize, and they have a drive-through for those in a rush, with easy access to the 580 First Street exit in Livermore. Bathrooms are clean, there is a lot of parking, and service is exceptionally good. Plus they make a mean matcha latte! What else does a person want?! Will be back!!

to sierra (sp?) who saw me ugly cry in the drive through - thank you for your kindness (and the…read morecake pops) it was a quite difficult day and your gesture made such an impact on me you reminded me that goodness and humanity exists even in moments that feel overwhelmingly bad

This location is spacious and really cute. Service was amazing. I ordered a matcha and iced brown…read moresugar shaken espresso. Both were delicious. I also ordered the egg bites. They were good as well. They had some really cute gift card options.

"I consistently order a large, extra-hot white mocha, but the temperature is rarely made extra hot…read moreas requested. The lack of drink consistency across baristas is disappointing, and I expect orders to be prepared correctly." I do not recommend this location if you want consistency.

Stopped by on a Friday morning around 8am, and picked up an order of the bacon and gruyère egg…read morebites and an iced mocha with extra mocha. Service was standard. They didn't call my name very loud, but I went up to check on it about ten minutes after ordering and found it sitting on the counter. There was ample indoor and outdoor seating. Everything was tasty and made perfectly. I especially appreciate that Starbucks never fails to put enough mocha in my beverage.

As of lately, this is one of the two locations I like in the area. Came here the other day…read more Decorated like any other Starbucks. The cashier was attentive and patient. The barista made my drink as ordered and completed in a timely manner. Better experience here than other locations in a five mile radius.