The employees were impolite and inconsistent with providing excellent smoothies at a great value. Shop was unclean. Dont recommend

Let me start by saying that I understand that my business will not make or break this business and that's not my intention; I understand how hard it is on small business owners, but it's the little people, like me that keep said businesses open. I believe in good customer service and having a reasonable regard for loyal customers; of which I have been a regular, loyal customer since relocating here. The story...I order the same smoothie each time, it's on the SK app on re-order. A few moments ago I ordered my regular and 2 others, a little over $34. My husband and son start drinking theirs and when I taste mine it tasted like watered down juice, no amount of thickness AND I take out all but one juice blend when I have it made. I took 2 sips trying to convince myself that I'd be able ignore the fact that it wasn't smooth or thick at all. Nope couldn't do it, so I turned back around in traffic and went back. My husband took it inside to tell them that it was too watery (not my usual consistency at all). The owner said that he'd be happy to remake it but he'd charge me for another smoothie. I could see the rationale perhaps if i weren't a regular customer or perhaps a customer with a history of making complaints or maybe if I had drank most of the smoothie, but none of those things were the case, it was literally still full and swishing around the cup like colored water. He just kept saying that they made it according to the recipe and that unless it is usually made with more ice then he had no way to know why it wasn't the usual consistency. All of that could be accurate, but if my other 2 smoothies were of a different consistency (nice and thick and creamy) why would one think that the other smoothie (my smoothie) shouldn't be the same; whether it would require adding more ice or not, a smoothie should not be the consistency of thick water unless someone asks for it to be. After much back and forth he reluctantly agreed to remake it, but by this time I had no desire to engage in what I believed to be a poor expression of customer service; 5-7 minutes of my life that I couldn't get back listening to someone try to convince me why I shouldn't have an issue with a product that I purchased that didn't taste the way that I purchased it to taste. I like the owner; he and I spoke once in great detail about the franchise business and my desire to start one, however the way he handled the situation today gave me pause. Needless to say I will not be patronizing this location again. I don't spend my little money in places where businesses don't value it. If I paid for a product that didn't meet my basic standards, don't tell me why it should. read more

I absolutely love Smoothie King's smoothies, but the customer service here is piss poor. When I walked in, no one was around so after waiting a moment, some kid walked from the back and started fiddling with the register. Instead of addressing me or letting me know he was ready, he just fiddled silently. I had to ask him if he's good and even then, he was very standoffish and cold. A guy with his kid walked in shortly after, and for some reason, they made his 2 smoothies before making mine. It wasn't until another employee emerged from the back that my smoothie was made. I don't know if the first guy didn't know how or didn't want to make my drink, so that was weird. Also, if you like when they fill the cup to the rim, don't go here because they'll leave a large gap instead of shaking the rest out of the blender and into your cup. read more

It took like 10 mintues or more for the employees to make my smoothie. I didn't get a "sorry for the wait " or "have a good day". What customer service suppose to be. Employee that was making it, had headphones and did not care. The other employee made the customer that came in after me, before my smoothie. This location needs to do better with professionalism and friendliness. read more

Mobile order. One staff memember called me to asked if I wanted a different berry because they were out of raspberries. I really appreciated that; he could've very well just waited till I came to pick up my smoothie. The efficiency and care the staff put into my order was excellent. Thanks y'all! read more

just waited 10 mins in lobby and wasn't help . where is the staff ?? wont return to this location

I absolutely love Smoothie King. Totally refreshing. I tried the Caribbean Way, Passion Passport, Lemon Berry Twist, Angel Food. My absolute favorite is Peach Slice Plus adding vanilla yogurt & cinnamon to make it taste like a peach cobbler! Kudos to an employee who told me to try that. It's so great! Always Clean. Always super fast. Always spot on customer service Always delicious read more

Smoothie King - Juice Bars & Smoothies Near Me - Allen, Texas

The level of service from each Smoothie King is not same. On this day at this location the person behind the counter knew what they were doing and had me out the door in a jiffy. I needed a nutritional smoothie while on the run. Excellent service and a tasty smoothie made my day. read more

Smoothie King - Juice Bars & Smoothies Near Me - Allen, Texas

Great customer service and a very lovely product!! Hope they keep up the good work!!!!

The new smoothie king app SUUUUUUUUCKS! Technology should be user friendly and encourage users to engage, and when it doesn't, it disrupts the users experience... read more

I don't know about all the other smoothie king regulars but I am getting really tired of seeing one employee run around doing everything. The area this establishment is in is way too high traffic not to have a minimum of two employees working at all times. Cmon SK get it together and provide your employees a proper team. read more

The smoothies here are so delicious! I have gone for the last three days and each smoothies has been so good and refreshing.

Awesome service thank you for encouraging me to become healthier. I love the lemon ginger spinach smoothie! Yummy! read more

Smoothie King - Juice Bars & Smoothies Near Me - Allen, Texas

Won't go back to any smoothie king. 1. It doesn't compare to their franchised competition (I don't think I'm allowed to mention the actual name) 2. Fruit is just left out on the counter all day. Yuck. 3. "Raspberries" are a syrupy purée nastiness and tastes very artificial. At least the employees were nice. read more

We went in 15 minutes before closing tonight 1-2-22 and were denied service. The worker said that he could no longer make anything because he was done for the night even though he had other customers still in the waiting area and told us there was another smoothie king down the street we should go to (closed at the same exact time) which was even further away than this one. Having a job entails actually working while hours allow. Sorry to interrupt you during working hours. read more

Unfortunely I wasn't impressed with the taste of the smoothies. It was my 2nd time coming to a smoothie king and even though the smoothies are cold and somewhat tasty. It tastes like a powder drink. I don't blame the employees or the franchise owner. It's probably the ingredients that Smoothie King stands by and that's okay. Just not feeling it. read more

Not quite sure what changes they have made here in staff but this place is not like it used to be. I used to enjoy coming in here and getting a good laugh and a smoothie or having a really decent conversation with the gentlemen who would be there in the morning. It's just not there anymore. On top of that when I come to order and I see a sink full of dirty blenders that have been sitting there for god knows how long and there isn't anyone even in the store it just throws the entire appeal off. Won't be back to this location again, starting to remind me of the one off Eldorado. read more

Horrible. I've never had any issues at any other location except this one. They never listen to what you want or how you want your smoothie. I've been here multiple times and they always have new employees with horrible attitudes. I'm highly allergic to apples and or apple juice and they would continue to put it in my smoothies and have the audacity to get an attitude with me about making another one the correct way. read more

By far my favorite smoothie place. Get the rewards app on your phone and slowly earn points over time towards free smoothies. You can make most smoothies lighter (lower in calories) by nixing the turbinado. Just order it "light" and you'll save about 100 cals on a medium. The turbinado makes the smoothie sweeter, but it is plenty sweet on its own in my opinion...so it makes sense to lose the extra calories. My favorites are the mangosteen madness or the pure recharge. I love that they have lots of options that don't all have banana in them. read more

I'm reviewing a freaking chain! Although I think they are individually owned, so there's that. I really like that they have a few different protein options, some lactose free. I wish that they carried something like spirutein though :/ a lot of their stuff has sucrose aka splenda aka brain killin' chemical shitstorm. Weird because they also sell super healthy supplements? People are nice though and everything isn't made with zee ice cream so more smoothie like vs shake. It works. read more

This is my favorite place to get smoothies megan, evan, cade, william, and katilyn are the hardest working employees that work there, they always greet you with a smile and try their hardest to make each experience better then the last. This group of amazing workers are led by the manager Rachel who strives to make sure that the customers are satisfied with there order and properly cared for i was never a big fan of smoothie king about a year ago but the employees there changed my perspective helping me find smoothies that i would like and giving me recommendations for smoothies to try in the future they make each experience for me a new one full of positive feelings and positive reviews this will forever be my favorite smoothie king if i had to i would drive hours to get a smoothie from this location everyone is extremely friendly and make super delicious smoothies to perfection. read more

This is the second time I have been to this location. When we walked in we were greeted by three high school age kids. I went to the register and ordered what I always order which is the slim dark chocolate strawberry smoothie. The girl looked at me like I was an idiot and shook her head. She looks down at the register and looks back at me and says "I don't know what your talking about". Another one of the kids walks over to the menu and points to the menu to the slim section, looks back at me, and says "Is this what you are talking about?" "Yes" I answer, "Its word for word what your website says the smoothie is called." The third of the employees walks over and assists the other two with the register and what goes in the slim smoothie. Terrible experience. Menu training would be helpful for the location and it couldn't hurt if management threw in some manner/ customer service training while they were at it. Kudos to the third employee who was able to step in and straighten out the other two. read more

Service was quick and wait was not too long. Smoothie was great until I got near the end and sucked up...PLASTIC! read more

Smoothie King - This was in my smoothie, not cool! - Juice Bars & Smoothies Near Me - Allen, Texas

This smoothie king is the best location in DFW! Some of the best workers I've seen! They always have such positive attitudes, they help me with any questions/concerns I have, and they make the best smoothies! Every employee here is genuine and you can tell they are passionate about what they do. I will always stay loyal to my Allen smoothie king! read more

Smoothies are tasty, the staff is friendly, the design seems to promote general health. Its a decent choice for some people. The only thing I dislike about Smoothie King is that their veggie options are incredibly limited. I'm talking limited to only two options: carrots and kale. It would be nice to see spinach, broccoli, avocado, etc. as options. I definitely would feel less conflicted about going here frequently since high amounts of fructose does a real number on your blood sugar/insulin response. Anyway, good place to go when you're in a pinch otherwise :) read more

This location is still pretty new, just opened up a few years ago- as a smoothie king connoisseur I have given them my stamp of approval! I ordered the peanut butter protein plus and it was great. Staff was nice and I had my drink ready in just a few minutes. To anyone who says it is $$$ then they have not been to a smoothie king. All smoothie king drinks will be 6.00-9.00 and if you order a medium it is PLENTY. Usually I will get a small and only a medium if I am sharing. I think the price is worth it if you are used to spending that much for a meal-replacement drink. read more

First time trying smoothie king and it was pretty good! Never knew it was more on the healthy smoothie side. Got the Angel food and Berry Punch both in small. The small cup was quite big for me! It's probably the same size of "regular" slush at Sonic's. Friendly and quick service. I ordered Angel food and Berry Punch. Angel food was strawberry banana AND Berry Punch was bunch of different types of berries. I was disappointed in the strawberry banana since I can only tasted the bananas and no strawberry. It should be equal amounts of fruits taste, but that wasn't the case. I already predicted that Berry Punch was going to have a sour and tangy taste. I was blown away since it tasted like a colorful popsicle stick! Tasted wonderful and the sourness was perfect. I'll come back to try out something out of my comfort zone! read more

This is the biggest& cleanest location I have been to so far. I like it because if it gets busy there is room for people to still move around without being crowded. Thomas took my order today. He was very friendly & professional. The other employees were friendly as well. I ordered a Pumpkin Slim N Trim & it came out great! read more

This Smoothie King is bright and clean. The menu is clear and easy to understand, there is a lot of variety and the service was great. They have a couple of tables inside and outside if you want to rest for a few minutes. read more

I love this Smoothie King location! The staff is the best they know my name and order! Super friendly! Uber clean. My smoothie is always perfect and delicious! read more

I can only compare this against other smoothie places or Smoothie Kings that I've been to. The orders come out right 90% of the time. Staff has pretty much stayed consistent and they eventually know your name and order. read more

Way too expensive for what you get. I didn't like the taste of what I got so instead of getting me something I liked they told me to "try something different next time". Thanks guys. Great service. Not. read more

So sweet its undrinkable. They dont pay attention to their recipes and adjust sweetness according to how much protein powder they use. Not healthy, all fruit juices and ice creams to thicken their drinks. Will not be returning read more

This smoothie king use to be a good place to go to with great customer service! Since new supervisor that has been there a little over a year maybe it has gotten terrible, the customer service is terrible they are so rude or just stupid! Always messing up orders, they suck!! can't make drinks the way you ask them, it's always a problem! Very bad service! Get that stupid girl off the register taking orders, you know the one who talks fast and funny, ya the funny looking one! And that skinny loud mouth supervisor they need to both be fired!! They need to have several seats!!! read more

Worst smoothie ever had. Taste like lots of syrup with fruits that are not fresh. So sad :(

3 stars for good product and vanilla service. Not too familiar with the menu - not much help when asking questions with our party of five. Not the same experience I had the last time I was in last year. read more

Same smoothie king chain as the rest. Overpriced decent drinks. Also, learn to wipe a cup off before handing it to customers. Sticky hands are gross, especially in the summer read more

Much better than the one in McKinney on El Dorado, honors coupons, fast, friendly. Clean!

Sadly I've been coming to this location for a year but Rachel the manager and one of her staff will no longer make the kids Chacalaca in other larger sizes. So unfortunate that the service has gone downhill. read more

Rude rude rude. They were rude and unhelpful. When I asked a question they all rolled their eyes. Never going back to this location.