I went to see if they had a certain vaporizer, and got there 10 minutes early before they opened…read more Granted I went to try the door at the time listed online. The long blonde haired cashier made us wait an additional 10 minutes just to open the door and give us subpar customer service. The shop didn't have any vaporizers I was looking for very limited selection. I don't see how this shop can last, lacks variety and friendly service. My mother has cancer and needed this for her chemo. I hope you read this and change your outlook on life.

I called for a specific product, was told it was in stock.. so I came and purchased it only to find…read moreout it was the wrong product, was not compatible. The manager told me no refunds even tho I was deceived into purchasing from this store. Weird homosexual vibe I would not recommend this store to anyone!!

Des was amazing she was very helpful. If she's there you're in for a smooth transaction.read more

From the owner: VIP Branded Products, VIP Branded Disposables…read more Products: Water Pipes, Glass Pipes, Disposables, T-Shirts, Hats, Trays, Premium Cigars, Backpacks, Lighters, Torches, Vape Pens, Lighter Fluid, Hookahs, Detoxifiers, Charcoals, Grinders, VIP Juice, VIP Powder, VIP Capsules. Brands: Zippo, Mossy Oak, Breeze, Al Capone, Eagle Torch, Swisher Sweet, Elf Bar, Daze, Dutch, White Owl, Star Light, Backwoods, Techno, Mr Fog, Juice Head, Tyson, Blizzy Cone Woods, Green Harvest, High Tea, Optimo, Hyde IQ, Esco Bar, Hyde Rave, Hyde Edge, Hyde Mag, Ronsonol, American Club Tobacco, Good Stuff Tobacco, Starbuzz Shisha, Puriclean Instant, FreeMax, VOOPOO, Vaporesso, E-Leaf, Digiflavor, Bic, Puffco, VIP, Qcarbo, Packwraps, Nectar Collector. History: We’re VIP Smoke Shop, and we’re a premier vape shop here in Batavia, OH. In addition to carrying our own line of VIP products such as disposable vapes, we offer premium cigars, water pipes, trays, vapes, and more. We’re looking forward to partnering with Batavia and the rest of Clermont County consumers to continue to offer a premier smoke shop experience. We’d like to personally invite you to stop by and see our impressive selection, today!

The selection is nice, however they don't carry my juice of choice. Also the man who helped me was…read moresuper rude and answered all of my questions with one word, so not really answering any questions.

I was hesitant to try these guys when a friend of mine coerced me into going. I had tried the…read moreother 'fake' cigarettes last year. You know, the 'blu' and the other ones you can get at gas stations and truck stops. The truth was, the only those things did was pretty much make me mad. They were absolutely no replacement at all for cigarettes for me. However, my friend is quite persistent and finally talked me into going. We showed up about an hour before closing. Those poor guys put up with us for two hours. We literally tried every single flavor they had. By the time we were done, I know my whole body was buzzing from the nicotine and I was talking faster than I could breathe. The atmosphere of the place is nice. I can easily see them doing some kind of "Jazz Tuesdays" or "Spoken Word" Thursdays there. It is well done and comfortable. They have quite a flavor variety and the good thing is that they let you try everything they have. I have been to other smoke shops that you don't get to do that. I suggest you try things that you normally wouldn't think you would like. For instance, I thought I would LOVE strawberry and hate butterscotch and the exact opposite is true. As for me and my smoking. Well, when I walked in there in late June, I was smoking a pack and a half a day easily. I have had four cigarettes in the last five days. Frankly, I think that is because my stupid brain is still unwilling to give up that one...last...cigarette. As for the quality of their juices....well, I haven't been able to find anyone better. The Nicquid line is actually produced somewhat locally (DAYTON). It's a bit muted (I think) but the flavors are pure with no weird aftertaste. Prices...they really can't be beat overall, not for the quality. Their starter kits are VERY reasonably priced and no where in Cincinnati can I find quality juices for the price they have. I have, however found more expensive juices at other places that don't even touch the ones Alt Smoke offers on quality. I've also tried ordering juices online (yeah, I'm cheap) and I've wasted WAY more money than I've saved and learned a pretty good lesson. I'm sticking with Alt Smoke. I'm going ziplining on Saturday with the money I've already saved on cigarettes. Also, my plan is to wean completely off nicotine. I started at the 18mg level and am down to 12mg now. The staff is very knowledgeable and tolerate my exuberant personality VERY well. I have also seen them help multiple other clients and have always done so with extreme patience. KUDOS to them because I think I would have plotted the death of some, myself included. I love this place and have returned multiple times and will continue to do so.

I bought a vape from them a week ago. Just stop working out of nowhere. I called them and they said…read moreand they told me if it worked when I was there then there is nothing they can do. Shitty customer service. Wouldn't send my worst enemy there. Now disputing the charges.

From the owner: Discover a world of premium tobacco products and smoking accessories at Eastgate Smoke Shop. From…read morehandcrafted cigar, ejuice, vapes, disposables, our curated selection caters to every taste. Visit us for expert advice, top-notch customer service, and an unparalleled shopping experience. Find your perfect puff at Eastgate Smoke Shop today!

Drove by this place many times, good selection of cigars without having to drive out to Jungle…read moreJim's, friendly lady behind the counter, and decent prices.

This is a great place for cigars, pipe tobacco and sale items such as 2 for 1 white tip Swissher…read moreSweets. The people are very friendly and willing to help with anything. They are very knowledgable in a facets of thier products. If you like you can enjoy a smoke and a game if Keno. Lottery us also available. Nuce shop, highly recommend! Long time customer, Pat

Best price great service . They always helpful and knowledgeable about the product and they have a…read morehuge selection of products

I've called this store NUMEROUS times to complain of issues with his products, some are fake or…read morejust plain faulty but MOSTLY what angers me is that he's selling burnt coils! But to call and to be but on hold and then hung up on or call to talk to someone who says "uhhh" or "like" in every sentence... that's fine. But the foreign manager is the worst. He has no desire to care about his customers and if you buy something faulty from him.... good luck. You're stuck with it. He won't fix it but better yet he called me a liar and said I bought them elsewhere. This pansy is a real piece of work. Save your money and find another vape shop. This guy is the worst and only cares about selling, doesn't give a about his customers or if they're even happy... all he ever did was rush you or RUDELY answer the phone IN THE MIDDLE of a SALE!!! Professional????? Ha.... definitely NOT. Go to Moore's Vape shop down the street, way better scene and they give discounts UNLIKE this whack shop... What a waste of money and time I spent on this pos. Worst shop ever!!! Negative-stars if I could!!!!! Makes sense why there's never anyone in this shop

If a the Cupboard on Short Vine and a flea market had a baby, they would produce Nu Image. What a…read morestrange little store to find in the middle of a suburban shopping mall. Their wares are completely contradictory--Buddha statues and ninja swords, religious wall hangings and death metal T-shirts. You'll find a little bit of everything--incense (high-quality Wild Berry brand), body piercing accessories, spiked wrist bands, hippie satchels, posters... ...oh, and bongs. Huh? In Eastgate Mall? In the back in a glass case, you'll find a small display of glass pipes, bongs, and other "tobacco" accessories. This quirky store might not be everyone's cup of tea, but I know that it's fulfilling a niche for Clermont County.

Rudest customer service I've ever had. Guy was aggressive and making derogatory comments towards us…read morewhile he stood behind the counter vaping. I had never witnessed anything like it. I decided to take my money elsewhere and would never shop there again.