The employees are very helpful. The store had a good selection of products. I prefer this store to…read moremany others that sell similar items.

I'm starting this off honestly and admitting I've never stepped foot in this store. I've never even…read morebeen to Ohio. What I do know is that I continue to buy on-line from them (found shop on instagram courtesy of some glass artists I follow) and every package has come quickly, possibly OVER-packed with protection, and every order personalized. The cannabis and glass industry is fraught with awful customer service, and yet dealing with these folks you'd never know. Then, there is discounts and sales ALL the time in things you'll ACTUALLY use. I am a customer for life and perhaps someday I'll leave Florida and swing on in! That's again PCSS for being the best in the biz!

VIP Vape and wireless just ripped me off for $150, kicked me out of the store and laughed and…read morefilmed me on cellphone for getting mad. Yesterday they sold me a "Rukioo" electric gravity bong that sort of worked once and is very broken. I didn't find out until it had been used, I couldn't have known without using it. After taxing me to show video, wait to charge the battery that doesn't work and try it in-store. It was very broken. The man refused and told me to leave saying that I was disrespectful for not listening to him. When I said they were being thieves and l'd get in touch with my bank, the man laughed at me and started filming me on cellphone. I don't share these things to complain. I share them so that you don't waste your time and money. He wouldn't even give me a receipt and didn't give me one yesterdayy. So the store straight up just robbed me for $150. I should have my head examined even going to a VIP vape and wireless in Avondale. But I wouldn't go to any of them.

Horrible service!! Usually the guys a friendly but this time it was a lady and she was very rude…read moreand unprofessional I asked for a discount or help with a faulty product but denied me service and said it was not her problem then started recording me as I drove off... I'm unsure why if I didn't do anything wrong.

had a fun time on valentines day service was dope and this place has so many dope things inside…read moredefinitely should check it out

I bought a kratom shot but didn't think to check the safety wrapping. When I got home I realized IT…read moreHAD ALREADY BEEN OPEN. And my dumbass still drank it. It wasn't spiked, nor did it do it's intended job. Also, might i add, their prices are a little to arbitrarily high. 15$ for a "high end" pre roll, that wasn't dipped in keef or wax. Basically the same ones you'd get at stop n go for 3$.

Favorite smoke shop hands down! The vibe is great, amazing customer service, and the variety is…read morebetter than I have seen anywhere else. Highly recommend. They are very good at staying up to date on their products and having all of the new and popular vapes!

This is by far the best vape shop on the east side. The staff are consistent and amazing. They have…read moreso many products to choose from and will do their best to make sure what you use is stocked for you.

I called around 4:30 PM and was me with a screeching fax machine in my ear. I hung up and called…read moreagain thinking it was a fluke it happened again. I hung up, called again same thing fax machine in my ear. I then waited five minutes called again and then I got a voicemail immediately went to voicemail. I then called with my number blocked and someone answered. I'm not making a 15 minute trip out there to find out that they don't have the product I need which spoiler alert they didn't again and when I asked when would be in stock they didn't know and they can't tell me and that's the same answer. I keep getting over and over and over again and I've been shopping from them for three years. My husband's been getting from them for five years I am done with this place. They are unprofessional and they don't keep their store stocked.. don't waste your time coming here

This is the BEST Vapor store in town, hands down. If you live in Cincinnati, you know how bad some…read moreof them are (I.e. the one on Monmouth street in Newport is the WORST ((have you been in the bathroom there? Ughhh-so disgusting!))) this place is so clean, organized and the owners/employees are so knowledgeable and helpful. We live on the Eastside and although it's 30 plus minutes from where we live we will make the drive there from now on. We went to Rob with some questions about our tanks and modems, and how to effectively rebuild our coils, and although we didn't even have our ecigs with us, he knew how to fix EVERYTHING. From leaning on the eleaf to using a screwdriver to recognize the atomizer with a quick trick-to helping us pick out the most affordable and reliable option for our new tanks (while also selling us the metal mouthpieces to avoid future mishaps) he was able to solve all of our problems so easily and with such efficiency and kindness-Thank you so much, Rob! We will see you again soon!

VIP Reading is the BEST smoke shop in the tri state area! Their selection is always better than any…read moreother VIP and if they dont have what youre looking for, they will have it the next time you come in. Always great service and regular customer discount! They are truly your 1 stop shop for all your vaping needs!

Called in to see if they have a certain product . Shop Employee is rude, hung up on me and cussed…read moreme out on the phone . no respect for customers. Dont shop here .

Need a nice Cigar to celebrate a big event like a birth of a child, or a graduation? Or do you…read morejust want to have one ready when you hang out on the patio of Ruby's downtown? Look no further than Puff. Have you recently read articles about the many benefits of CBD oil? It's legal in 50 states and it's great for situational anxiety or if you've been working so hard and find it's difficult to relax in the evenings. Puff has three shops in Clifton, and if you visit, their staff is extremely knowledgeable. If you need anything for Vapes, and you want people who know everything you need to know and more, Puff is your place. Ultimately this is the place to shop and they have been voted best of UC so even the locals agree!

I have been going here for years and knew John the previous owner. He was a bit gruff but always…read morehad his own sense of humor if you would call it that. But always very knowledgeable. But because of some health issues I had to give up cigars a couple years ago. But my son, in college, has picked up the liking occasionally for a nice cigar and I thought I'd pass on my stuff and get him a nice start on a selection of cigars. So off to Bell's I went. We'll I walked into the store and it was very different. It was opened up and bright and there was a gentleman and young woman behind the counter that were both very pleasant. But I was surprised. What happened to John. We'll, looks like he retired. The gentleman at the counter was Bhavik Shah. He was pleasant and extremely knowledgeable. He took me through the store and helped me get 11 cigars, I was hoping for 10, and although I spent more than I really wanted, I felt like I got a great value and a stunning selection. And on top of it I got a military discount. All pluses in my book. So new owner, but the service is outstanding and the offerings have expanded. It was a true pleasure to meet you Bhavik. Thanks for the help. My son will enjoy looking up the different labels on the cigars and reading about his selection.

If you're shopping for pipe tobacco, go a couple miles up Montgomery Rd to King's Smoke Shop. A 1lb…read morebag will cost you $5 less, and they're friendlier.