Called this shop because I'm visiting from California to ask for a certain product and the guy just…read morehung up on me after asking. Thought it was a mistake but when I called back he picked up and hung up on me AGAIN. Customer service here is horrible.

Great Smokeshop! They carry everything. Very knowledgeable and awesome customer serviceread more

We walked in and there was one woman working there, a black woman with locs. She had THE nastiest…read moreattitude, didn't greet us or anything; her only acknowledgment of us was to ask for our IDs, and she wasn't nice about that either. I knew right then that I wouldn't buy a thing from this store, but we had dinner reservations nearby, so we decided to make the most of it. We stayed and browsed to pass the time. She was nasty the entire 20 minutes we were there. The merchandise was cute and I totally would've bought a few things had it not been for her; I can buy those items anywhere and won't buy them from someone with a nasty personality. She should work elsewhere if her job makes her that unhappy; taking it out on two people who visited Chicago from out of town just isn't it.

This place is a neighborhood staple and it's no wonder why! Right off state street, you may be…read moremistaken when you walk into formerly known "frenchy's" as it's indeed not a French restaurant. This store is very well kept and clean. There is a lot of bachelorette and gag gifts as well as lingerie, toys and smoking products. Highly recommend stopping in and speaking to Eric as he is very knowledgeable and friendly. All the staff here don't make you feel weird or uncomfortable for asking a question, they truly are there to help. It's also nice supporting a local small business!

Service was great! They had exactly what I was looking for, plus so much more. My dog is picky but…read moreate these with no problem, also priced well.

During a short trip to smoke station I asked Dominick what the heck this was. He explained how…read moreacted as a water replacement for your pipe, and that you're supposed to use immediately after cleaning it because this solution keeps the pipe clean. Oh, and it "tastes like strawberries." On that note, I was sold, and took it home to put to the test. Once filled, didn't have to clean this thing for a week, compared to the typical two days. On my next visit I'll be purchasing the apple pucker flavor! Thanks Dom!

I highly recommend Blaze. Elyse was very helpful and efficient. She also answered all of my…read morequestions about the puffco peak pro. She also signed me up in their point system because I will definitely be coming back soon! Thanks again Blaze!

Thanks for your help Christina, I love my Juul, I hope I can get my Subvod up and running, thanks…read morefor special ordering my other battery. I really appreciate the help you gave me.

This is a great shop! They have a wide selection and always have record of what you got the…read moreprevious visit. I drive from the South Loop there...

I've been a loyal customer and have spent a significant amount at your establishment over…read moretime--something your records or even my bank statements would confirm. Recently, I purchased a product that malfunctioned and made me feel unwell. When I requested a refund, I was informed that store policy prevents refunds for this type of product, as the store "can't take the loss." While I understand policies are in place for a reason, I believe customer service and loyalty should weigh heavily in these situations. As someone who values supporting local businesses and has consistently chosen to spend my money here, I'm disappointed by the lack of effort to make this right--even after reaching out directly. Retaining a loyal customer should mean more than sticking rigidly to a policy, and I had hoped for a resolution that reflected my long-term support for your business.

Amazing service and kind people. Have a large selection of stock and best prices in this…read moreneighborhood.

From the owner: Clark Smoke & Vape is one stop shop for all you needs Tobacco, CBD , Kratom & All delta THC…read moreproducts & Hookah accessories etc

No pressure sales; convenient location and acceptable prices for desired items. I recommend…read moreshopping here.

I have never walked into an established and not been greeted upon my arrival or fare welled upon my…read moredeparture. I walked in today and two men that were behind the counter holding a conversation did not acknowledge my presence! I went to the section I needed and left because I was not offered any assistance. I felt like I was in the store alone although it was 3 of us. Ended up leaving because I was not sure if they were just unprofessional or didn't want a black woman in their store ‍ To Lovers Lane I go where they make you feel welcomed and you can ask questions or receive assistance if needed. Never again.

7 years.....always ready for me.....kind and a smile!.....and always want to please!........read more

The only good vape shop around Lincoln Park and Lake View. Good selection, service, and products.read more

First time here was awesome. Called to see if they had a replacement part for a vaporizer that…read moreother shops in the area didn't have, but they did have it. The staff were very knowledgeable, passionate, and were very kind. They have a great selection, especially for vapers, and a great atmosphere. Will definitely be back!

I was quickly greeted by the shop owner when I entered. He was friendly and knowledgeable about…read moretheir products. They carry a wide varety of tobacco-related stuff including hookahs, pipes, flavored tobacco, incense, lighters, etc. Their prices and stock are quite good, and I found more than I was looking for. My only complaint is their $10 credit card minimum. Credit card minimums are a violation of credit card merchant agreements, and are not allowed by the credit card companies.

The staff was very helpful and assertive. Staff was very knowledgeable about the products they…read morecary. Large selection of products. The prices are about average. I will definitely be coming back.

Wont be coming back here again. I purchased a puffco vaporizer pen and after a few months the…read morebattery was not lasting as long this is expected with time/use however when I went to buy a battery charger and extra battery from here to swap them out and keep one charging. I ask him if they sell puffco batteries cause I want the same battery. The guy behind the counter takes the pen and starts trying different batteries on it and hits the button to heat up then says those wont work and they dont sell puffco official batteries. I get home use the charger to charge battery then go to use pen and light comes on but no heat. I go back and tell them it stopped working after this and he proceeds to blame me saying the chamber is clogged and got burnt out cause I dont clean it. I clean it regularly and only reason it had residue is cause it stopped working and they try to sell me another one instead of taking the $20 hit and keeping loyal customer. Oh well.