Had a wonderful experience shopping here because that's exactly what it is: an experience. You'd be…read morehard-pressed to find a more impressive shopping selection for cigars around. You can spend an entire afternoon going through their selection. The best part is the staff encourages it. No rushing, no pushing. They encourage you to take your time. They are also very knowledgeable and helpful with their recommendations. The store is well-laid out and there is something for every budget here. They are friendly to new cigar hobbyists as well as seasoned ones. Prices are fair. Fellow customers are also friendly and always willing to strike up a conversation. Cigar accessories are also well-represented. Stop by for your next smoke. You'll be glad you did.

Tonight I had one of the worst customer service experiences I've ever encountered at Montecristo in…read moreParamus. I stepped away from my table for roughly two minutes to use the restroom, leaving my jacket, my drink, and a cigar I was actively smoking. When I returned, my entire table had been cleared including my cigar despite my personal belongings still being there. I asked to speak with the manager, Ric, to explain what happened. Instead of taking ownership or attempting to resolve the situation, he told me he "didn't know I was coming back" and decided to clear the table anyway. Even after I pointed out that my jacket was still at the table, he simply said it was an error and there was nothing he was going to do. What made the situation even worse was his attitude. He then questioned whether I had purchased the cigar there and tried to tell me I should have paid a $10 fee for bringing one in something I have NEVER been charged in my many previous visits. Rather than acknowledging his mistake, he doubled down. I suggested a simple goodwill gesture allowing me to buy a replacement cigar at a discount and he flatly and rudely refused. When I asked what he could do to make the situation right, he said "nothing" and ended the conversation. Mistakes happen in hospitality. What's unacceptable is the complete lack of accountability, empathy, or basic customer care from management. The dismissive and confrontational response turned a simple error into a truly negative experience. Based on how this was handled, I will not be returning and I would strongly caution others about the level of service they can expect if an issue arises.

Our waiter was great. The atmosphere of the bar was great, drinks and food were nice. There was…read morethis blonde lady that came and rushed us with our bill and then ended up asking if our waiter didn't preform as well. I asked her why and she mentioned that my tip was low, which I tipped 20%. I was absolutely stunned at this comment by the waitress. This ruined our night, please tell your waitresses to be more professional.

My friends and brothers, I was in this place and I was really impressed with the attention and the…read moreatmosphere. It is the best place, from the location to the food they were extremely incredible. I recommend this place to have a good time with friends and family! Excellent place.

Great lounge. Great people. Very welcoming environment. Novice or tenured, highly recommend.read more

Great variety of cigars and paraphernalia and friendly patrons…read moreLooking forward to returning with my friends

This place is a little gem in Harlem. They have a great selection of cigars and the lounge area is…read morecomfy and cozy. I came here to chill out and have a smoke before I had to leave for JFK to fly home. I'm so glad I stopped here! I was helped by a young lady who helped me pick out some cigars and I ended up buying a box and several singles. When I moved to the lounge to have a smoke, she offered me a cup of coffee. You need to have this coffee! It is excellent and a great accompaniment to a cigar! I will be returning to Manhattan in the near future and will definitely be making a stop here!

I'm visiting NYC and decided to check them out after seeing solid reviews on Yelp and their…read morewebsite. Took an Uber over, tried the door--locked. Knocked, and a woman comes to the door and tells me they're CLOSED and asks if I can come back next week. I explained I'm just visiting... didn't matter. At the very least, update your website so people know you're closed.

Brothers is a very unique Speak Easy Cigar Lounge & Social Club fir First Responders. May 20, 2026…read morewill be their 2nd Anniversary and the Membership is closing in on 500 already. Hope you stop by after checking their website and Facebook page .

A hidden Jem when it comes to cigars - private but such a cozy place!! Good sticks- bar/ comfy…read moresofas and TV

Rob was a great host & the place has a great vibe- fabulous first time visit. Great for business…read moreget together or any occasion.

Can I just say wow. Very nice experience…read more Came here after work. So you know you want to wind down before you go home and call it a night. Never been to a cigar lounge so I didn't know what to expect. My friend and I walked in and we walked straight to the humidor to check out the cigars. Thee was a guy there and I wish I got his name. He immediately came in and greeted us. Asked us if we needed help or had questions. We wanted suggestions. He was VERY helpful and knowledgeable. For me hypnotic with Grillo. Amazing choice. There are lunge chairs, big flat screen TVs that line the wall and a bar by the entrance. They have another level with more lunge chairs and TVs and outside seating. I hear you can BYOB because they only have wine and beer. Will definitely be coming back.

For me, finding a new cigar lounge along my way is like finding a new friend. Always comfortable…read morewith a relaxing atmosphere. A good collection of sticks and the owner Karen could not be sweeter. Plenty of parking, all cards. I'll definitely be back.

Top notch experience...again! Great humidor! Service is attentive and sincere. No outside cigars…read morepolicy but I respect that! A must visit if in the area!

There are very few places left in the world where you can smoke cigars indoors while eating lunch…read more The food here is very mediocre ... and expensive! You do get a free cigar (which is actually a pretty nice, brand name stick in most cases) with your meal, which I am sure goes with the cost. Before the world went utterly insane with inflation ... It used to be one of the best deals ever. The food was $12.95 plus the free cigar! Now, it's more like $23 per sandwich. Owch. The best value was the cheese plate, which at $15 was huge and included fruit. Now, that cheese platter is actually smaller than it used to be and costs $44! The decor is pretty cool ... dark and moody ... but there are a couple TVs with sports playing and high ceilings. The air purification makes it smell a lot less like cigar smoke than it used to ... but know that whatever clothes you wear here will likely need a dry cleaning after. The waitresses have been here forever ... and there are a lot of regulars. Imagine what a guy would look like that would want to smoke a cigar while eating and that's exactly what you will find here as a customer. Fake Sopramos accent ... beefy ... loud ... gold chain ... It's a 'bro crowd' for sure with some flashy investment banker types mixed in. Lots of Hummers and G-Wagons in the parking lot. I would recommend this place to anyone who loves cigars. The food is edible and in some cases even good. But nothing amazing. I've had the corned beef sandwich ... don't expect NYC deli quality ... the flatbread (Trader Joe's is just as good) ... and the Cuban sandwich. All okay. The Cuban left me hungry. You can also eat at the bar and peruse their extensive whiskey and beer menu. The drinks are pricey, so a sandwich, a beer ... and I guess you could count the free cigar ... come to around $40, after tip.

Thank you for the Soprano's meet and greet. Everyone was pleasant and gracious. Especially Kayla,…read moreshe was attentive, friendly, and the utmost professional.

Great selections of cigars. They have a 2 humidors. And a large nice members smoking area. If not a…read moremember, pay $25. and a one cigar minimum. The staff is very pleasant and friendly.

Great cigars for an even better price than anywhere I've ever seen. Great lounge with comfy…read morefurniture and great drink drinks and food..

I had an amazing time at this bar! The food was delicious, the drinks were spot on, and the music…read morecreated the perfect atmosphere for a fun night out. The service was exceptional--everyone was friendly, attentive, and really made us feel welcome. Whether you're stopping by for a casual drink or planning a night with friends, this place is definitely worth it. Highly recommended! Joe ! Drink spilled on me the hooked me up

I think this place is working out it's kinks. The food and drinks are pretty good. Depending when…read moreyou go it can be quite or it can be loud. Sometimes there's a dress code. Sometimes there's not. My wife and I have gone here a few times and each time it seems to be different. The last time we were there it was later in the night and we were hoping to order food. The place was packed and we were told that we needed to wait for a table to get served. Once we were finally seated, we were told the kitchen is closed. So we just had drinks and no food in our system.