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    Montecristo Lounge

    3.8 (5 reviews)
    ModerateCigar Bars
    Open 12:00 pm - 2:00 am (Next day)

    Montecristo Lounge Photos

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    Casa de Montecristo

    Casa de Montecristo

    4.1(169 reviews)
    8.3 mi
    $$

    Had a wonderful experience shopping here because that's exactly what it is: an experience. You'd be…read morehard-pressed to find a more impressive shopping selection for cigars around. You can spend an entire afternoon going through their selection. The best part is the staff encourages it. No rushing, no pushing. They encourage you to take your time. They are also very knowledgeable and helpful with their recommendations. The store is well-laid out and there is something for every budget here. They are friendly to new cigar hobbyists as well as seasoned ones. Prices are fair. Fellow customers are also friendly and always willing to strike up a conversation. Cigar accessories are also well-represented. Stop by for your next smoke. You'll be glad you did.

    Tonight I had one of the worst customer service experiences I've ever encountered at Montecristo in…read moreParamus. I stepped away from my table for roughly two minutes to use the restroom, leaving my jacket, my drink, and a cigar I was actively smoking. When I returned, my entire table had been cleared including my cigar despite my personal belongings still being there. I asked to speak with the manager, Ric, to explain what happened. Instead of taking ownership or attempting to resolve the situation, he told me he "didn't know I was coming back" and decided to clear the table anyway. Even after I pointed out that my jacket was still at the table, he simply said it was an error and there was nothing he was going to do. What made the situation even worse was his attitude. He then questioned whether I had purchased the cigar there and tried to tell me I should have paid a $10 fee for bringing one in something I have NEVER been charged in my many previous visits. Rather than acknowledging his mistake, he doubled down. I suggested a simple goodwill gesture allowing me to buy a replacement cigar at a discount and he flatly and rudely refused. When I asked what he could do to make the situation right, he said "nothing" and ended the conversation. Mistakes happen in hospitality. What's unacceptable is the complete lack of accountability, empathy, or basic customer care from management. The dismissive and confrontational response turned a simple error into a truly negative experience. Based on how this was handled, I will not be returning and I would strongly caution others about the level of service they can expect if an issue arises.

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    Casa de Montecristo
    Casa de Montecristo
    Casa de Montecristo - Hoyo de Monterrey Habana cigar- we smoke the good stuff

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    Hoyo de Monterrey Habana cigar- we smoke the good stuff

    Aroma Cigar Room

    Aroma Cigar Room

    4.9(9 reviews)
    21.4 mi

    This place is really, really nice! Space is beautiful and they have an amazing ventilation system…read moreso smoke is sucked up and out of the room as best as it can which is better than other places I've been to. The humidor is really small but I will say what you find in it are super popular sticks (e.g., Padron, Camacho, Plasencia, etc). I have yet to visit a cigar lounge were the patrons are unpleasant. Everyone here is what you'd expect from the cigar culture, very nice and welcoming. I love that we have a place like this in the area because many men (and women) like to come out and just relax in an atmosphere where they can make friends and not be treated like crap or even get hit on like they just walked into a dive bar. Nothing but kind and respectful community of cigar aficionados. My only warning would be to the ladies that the bathroom is a sliding door that leaves a small crack that someone could fairly easily peak in to see if the bathroom is occupied. I don't think anyone here would stand for any creepers (they'd likely toss them on their ass) but I figured I mention that because that may matter to a lady that wants to visit (i.e., having 100% privacy in restroom). Otherwise truly an amazing beautiful lounge with amazing patrons.

    Near Monroe, NY/ mood for a cigar and a good environment with the Latin atmosphere? Aroma cigar…read moreroom. A break from the house or after work relaxation this is your spot! Could use a few more selections but they have decent sticks like a good Padron can't yo wrong. Staff super friendly

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    Aroma Cigar Room
    Aroma Cigar Room
    Aroma Cigar Room

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    Montecristo Lounge - cigarbars - Updated May 2026

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