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    Smoke + Mirrors

    4.3 (72 reviews)
    Closed 11:00 am - 8:00 pm
    Updated over 3 months ago

    Services - Smoke + Mirrors

    Haircut

    Manicure

    Manicure and pedicure

    Smoke + Mirrors Photos

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    Recommended Reviews - Smoke + Mirrors

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    Reviews With Photos

    Caitlin A.

    The photos attached to my review adequately capture the terrible, stress-inducing, and devastating experience that Smoke & Mirrors has to offer - from the owner herself, Leah, her employee, Emily, the horribly done hair in which they blame the customer for, and the way that Smoke & Mirrors salon virtually robs you of your money while showing willful ignorance. The photos attached include photos of my orange brassy hair (that I sent to Emily immediately asking for help), conversations between me and Emily, and email conversations between me and owner, Leah. By the way, the owner has chosen to not respond after her first email which lacked respect and ethical regard for her clients and compassion in general. I have always gotten my hair done a beautiful, icy, platinum blonde. Upon my first visit to Smoke & Mirrors on May 10th, as you can see from the photos attached, my hair was done orange, yellow, brassy, to put it lightly - a disaster. Wondering what I paid at my visit? $260! Not only was my hair ruined for the price of $260 at Smoke & Mirrors, employee Emily had done this to my hair since November 2023. I paid nearly $1k for my hair to look like this for 9 months haha! The best part? Both Emily AND THE OWNER LEAH have blamed me for this $1k+ disaster of their own doing - offering no refund (even though I was at first offered a "partial refund" *or* for Emily to fix it, not both). When I sat in Emily's chair to get my hair "fixed" she immediately told me she wouldn't be doing my roots or actually bleaching my hair??? She said she could only try to take out the brassiness?? The brassy wreck was not fixed, btw. Emily messages me two days later telling me I need to come in within SEVEN DAYS and pay full price again in order for her to get my hair back to a platinum blonde. As seen in the attached screenshots showing my continuous communication of my hair (communication that went on for months), you can see that the owner yet again placed blame on me in her email. Smoke & Mirrors salon, its owner, their employees have quite literally gaslit me, lied to me, and blamed me for months. I've been questioning my own eyesight and reality regarding my hair. They will take no blame if they ruin your hair, so definitely keep that in mind! The owner told me that she would give me no refund and blamed me for her employee's blunders, however, I was told that they would love to hear my feedback for how they can provide the best services to their customers. I think this review does this well :) Beware of getting robbed blind when you walk into Smoke & Mirrors, xoxo

    View from the large wooden table where you wait as your color processes.
    Jaimie E.

    I recently went to Smoke and Mirrors for the first time after having been a loyal Fringe customer for years. I wanted to get balayage, but the prices at Fringe for a senior stylist have steadily risen and I found it outside my budget. I was shocked that Smoke and Mirrors, which has a very boutique aesthetic, was much more affordable to book with a senior stylist and I jumped to make an appointment. First the aesthetic: boho-industrial-gothic. Very hip, moody, and interesting to be in. In the middle of the salon there is a large space with a giant table and comfy chairs where you wait for your color to process. It makes it so easy to read/work/chill and is much better than just awkwardly hanging out in the haircut chair the whole time! Second, COVID: they had several protocols including masks and online consent forms and safety information. Experience: I booked with Josh and they were right on time with service. They were very professional, pleasant, and FUNNY! We had a great time chatting and laughing. I was stuck between two balayage looks and based on their expertise they steered me away from one based on how it would turn out with my specific hair type. Sarah, Josh's assistant/colorist, gave me a very gentle, LOVELY shampoo experience with an incredibly relaxing head massage-- I felt 100% luxurious and pampered. I had an extremely positive experience at Smoke and Mirrors and definitely plan to go back. Already recommended it to several friends!

    Before
    Stephanie M.

    New to Baltimore and needed a cut and color for a badly washed out and grown out balayage (see before&after pics...) Josh was welcoming, helpful, and did an amazing job. He spent time discussing what I was looking for in new hairstyle and nailed it. So glad to have found this place!

    Post salon purple hair!
    Sam K.

    My visits may be long, but my hair always comes out feeling amazingly soft and colored beautifully. Only thing preventing 5 stars is that it is somewhat on the pricey side if you are planning to get some coloring done. That being said, Brittany did an amazing job with my most recent transformation from caramel highlights to a purple balayage!

    Maura C.

    I see Josh at Smoke and Mirrors and he is the absolute best! I've gotten my hair cut and colored by him for a few years now and I don't think I could ever see anyone else. I have curly hair and so many of my haircut experiences have been awful. I don't know what it is, but not enough people can do curly hair well! Josh absolutely can. He's great at giving recommendations to improve the look and he's a great conversationalist! I had a super positive experience getting my hair colored by him as well. He gave me exactly what I asked for and it turned out fantastic! Even though some of the extra fun colors have since faded, the balayage that stayed looks amazing. I still get compliments on my color even though I definitely need to get it re-done hahah.

    Sophia M.

    Bryan always leaves my hair looking beautiful! But especially beautiful this time since I got a full cut and highlights with a mix of balayage. I asked for a honey color and he did just that. I was working off a photo from a previous style and he matched up perfectly. Also I just have to say that the interior of the salon is stunning as you can see from my second photo here. They are very cautious with Covid and take your temperature at the door as well as provide clean and sanitized pans to use. Everything is very spaced out and there as well beyond 6 feet between other customers. Definitely recommend checking out smoke and mirrors your your next haircut or treatment!

    Even two months later I'm still outraged.

    It's now been two months since I went in and got what was clearly a beauty school f*** up from a girl who maybe hadn't finished her training and scooted me off before the boss got back. I asked to get rid of the unevenness I had going on because I wanted a bob. And she instead gave me an actual mullet, and on top of that this was her version of "curtain bangs" Well they still won't lie flat because they're so short. And the cherry on top was her trying to save it by curling it at the end even after I said no thanks. I wish I hadn't paid.

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    1 month ago

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    1 year ago

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    8 months ago

    Gwendolyn is amazing - my hair looks great everytime. The salon is gorgeous and is nice to spend time in.

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    2 years ago

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    2 years ago

    Business owner information

    Photo of Leah T.

    Leah T.

    Thank you for sharing your experience!

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    10 months ago

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    Leah T.

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    2 years ago

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    Leah T.

    These reviews are what we live for! Thank you for your trust.

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    9 months ago

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    Leah T.

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    5 years ago

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    2 years ago

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    Leah T.

    Thank you for your honest review!

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    5 years ago

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    Leah T.

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    5 years ago

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    2 years ago

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    Leah T.

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    7 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    I love this place. It has a great really chill vibe. Danica gave me the best haircut I have ever had!

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    Leah T.

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    5 years ago

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    4 years ago

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    4 years ago

    Got a fantastic haircut. Staff was really friendly, salon is beautiful. Overall great experience.

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    5 years ago

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    4 years ago

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    4 years ago

    Great haircolor and cut job! Would definitely go back. My hair looked amazing and felt amazing too!

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    7 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Brittany was wonderful! She was able to get an idea of what i wanted and exceeded my expectations

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    Page 1 of 2

    Ask the Community - Smoke + Mirrors

    Review Highlights - Smoke + Mirrors

    Second, COVID: they had several protocols including masks and online consent forms and safety information.

    Mentioned in 3 reviews

    Read more highlights

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    Fringe Baltimore - Curly hair cut!

    Fringe Baltimore

    4.3(81 reviews)
    0.8 miRemington
    $$$$

    I want to preface this review by saying that I've been going to Fringe for the better part of two…read moreyears and have admired the work I've had done by multiple stylists. The front desk staff has been sweet and appointments are usually a great time! So if you're a new customer and/or a QTPOC like me trying to get a sense of what the vibe at Fringe is like, book with the folks who consistently get good reviews. They've earned all of their stars, and the whole salon does not deserve a tank in it's rating despite what the rest of this review will say about my experience with Laura S. _________________________________________________ Usually I book haircuts, but since I'm growing it out now, I booked a bang trim. I'd never been Laura's client prior to this booking. After you book online, Fringe sends an appointment form that asks your name, pronouns, even a drink preference. I filled it out and uploaded a picture of what I was looking for: curtain bangs that part in the middle to frame my face and blend into the rest of my haircut. I arrived early to my appointment, but I was shown to the stylist's chair immediately. I don't think that appointment form I filled out was looked at prior to my arrival because she said my name wrong and then asked me to pull up a picture of what I wanted. I wasn't even offered a drink. (Mind you, it was close to 100 degrees out and I had walked there, but whatever.) A few seconds of awkward small talk later, Laura starts cutting my bangs while carrying on a conversation with an employee. Before I knew it, my bangs were uneven. I asked her to try and fix this while I was still in her chair. When she showed me the mirror again, I decided not to let her touch my hair anymore since she seemed to think that I looked fine. I took the pic I attached to this review a few minutes after my appointment. Honestly, I'm embarrassed that I paid to look like I gave myself manic bangs with nail clippers at 3 AM. To make matters worse, this is what I'll be looking like when I meet my partner's family for the first time this weekend. Wish me and my bobby pins luck. There's nothing anyone can do for me or my hair at this point, I only want to leave this review about this experience because it was extremely unusual and disappointing. It seemed disrespectful to me and my time. If I ever go back again, I would not book with Laura.

    I visited there about a month ago. They were very nice and patient on the phone and during a…read morevirtual consultation and answered my questions. I chose it because it had great reviews. Unfortunately, my experience at the salon and afterward was the opposite. When I got there, a medium-sized dog rushed up to me, barking. It scared me--I have a fear of dogs I don't know rushing up to me after being injured by one. I asked politely if they could restrain the dog because I have a fear of dogs. Everyone rolled their eyes like I was being unreasonable but they told the dog to go into a corner. After much coaxing and barking, the dog did. But he didn't stay there. Throughout my visit, the dog continued to bark loudly and continued to come over to me, sniff me, and make contact, and obviously I couldn't move away as they were dying my hair. Each time I had to ask them to remove him, and each time they baby-talked to him and acted as if he was being cute. Each time, it took several minutes to get him to move away. They never apologized or offered to place the dog in another space or find another solution. I have no idea why a dog had to be in the salon or in the main room. As the employee was working on me, the owner of the salon (my stylist told me she was the owner of both the salon and the dog) talked loudly and pointedly to her customer at the station a few feet away about how annoying leash laws and people who insist that dogs be leashed are. The work they did on my hair was also terrible. We'd agreed on dying a lock of my hair on the side of my head a certain color (basically a streak of color) and then dying the rest of my hair a more subtle shade of that color. When she finished, I saw that the stylist had died that side lock of hair a different shade than the one I'd showed her in several pictures during the consultation. She said, "I tried this other shade because I thought it would look better." I was disappointed, but I thought it didn't look too bad and I'd been there a long time and had to leave; I didn't have time to stay another couple hours for them to fix it. I thought I could get used to it, but I still wasn't very happy. When I left, no one asked me how my experience was, thanked me for coming, or asked me to come back. I thanked and tipped my stylist. I don't know if they used cheap products or in some other way did a bad job, but they told me the color should last for at least several months. The last time I had this same process done elsewhere, the color lasted over a year. But after 2 weeks, all the color except in the side lock of my hair with the more intense color had completely washed out. Now, a month later, even that streak of color is turning another color, fading, and washing out. It looks awful. I spent several hundred dollars--I was treating myself after a long illness. I chose Fringe because of the great reviews. I am really disappointed.

    Photos
    Fringe Baltimore - Multi-dimensional red

    Multi-dimensional red

    Fringe Baltimore - Hair by Victoria

    Hair by Victoria

    Fringe Baltimore - Rainbow balayage with Danielle

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    Rainbow balayage with Danielle

    Ash + Oak Salon and Spa - Hampden

    Ash + Oak Salon and Spa - Hampden

    5.0(8 reviews)
    0.2 miHampden

    I researched a lot of salons in the city before I decided on who I wanted to go with. Ash + Oak was…read morethe front runner the entire time! Their salons are beautiful and full of great stylists! They give great descriptions of their stylists which definitely helped me with my choice. And there are so many great girls to choose from. Sam Eggleston (check her out on IG) did my hair and she was amazing! It was my first time EVER getting my hair colored and I was really nervous but she made me feel so comfortable and explained everything. And she freaking killed it! She's a junior stylist but you could never tell. This is their newer location, right on 36th St in Hampden. I would recommend trying to find the free parking on the side streets because the main street is all paid hourly parking, which isn't great for the longer color appointments. Go check this salon out!

    Started coming here in the winter when my wonderful niece recommended it. Entire experience is…read moredelightful. I've never had to wait when I had an appointment which is a first for me at salons. And Hannah is fantastic - so easy to talk with, outstanding color and cut - Im a little sad when my appointment is over that we don't get to keep on talking. Although Hampden can be a tough drive, still one of my fave places in Bmore so a hair appointment means I get to check out some other fun spaces there. And did I mention that Oak + Ash offers you wine? #winning

    Photos
    Ash + Oak Salon and Spa - Hampden - Full Balayage + cut by Sam! I'm obsessed!

    Full Balayage + cut by Sam! I'm obsessed!

    Ash + Oak Salon and Spa - Hampden - What I wanted color wise

    What I wanted color wise

    Ash + Oak Salon and Spa - Hampden - What I got

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    What I got

    Smoke + Mirrors - hair - Updated September 2026

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