Cancel

    Open app

    Search

    Studio 921 Salon & Spa

    4.4 (154 reviews)
    Closed • Closed

    By appointment only

    Services - Studio 921 Salon & Spa

    Applying hair extensions

    Bridal hair services

    Studio 921 Salon & Spa Photos

    You might also consider

    More like Studio 921 Salon & Spa

    Recommended Reviews - Studio 921 Salon & Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Full highlights and cut by Rachael P.
    Maggie O.

    Downgrading my review after my latest experience. Between having a baby and quarantine I have been without a haircut or color for nearly 4 months. After reopening was finally announced, I booked as soon as possible and completed the questionnaire as instructed. I was excited to finally get my hair done and regain some sense of normalcy and self-esteem after the roller coaster of the past few months. I'd even chatted with my stylist briefly, who was also excited to return to work and catch up with one another after so long. Why then did management call me on a Wednesday to cancel a Sunday appointment? Judy, an owner, explained to me that my stylist, who had been at this location for 15 years (which is saying something in an industry that seems to benefit from ample competition) was suddenly "no longer with us." This seemed very peculiar to me, since my stylist seemed genuine in her eagerness to return to Studio 921 and her clients. In their defense Judy offered me a spot with another stylist, however, it seemed wrong to deny my regular stylist much needed income and gratuity during an unprecedented time for small businesses, especially since I suspected that it was not her choice to end the relationship, based on the suddenness of the cancellation and my stylist's seeming readiness and willingness to return to work. Surely, management should have been able to arrange for longtime clients and backlogged services to be rendered before ending the relationship. I understand if unprofessional or dangerous behavior necessitates swift severing of affiliations, but I highly highly doubt my stylist would have done anything of the sort. I could be wrong, but it seems unlikely. I am on the schedule with another stylist but resent the awkward position I've now been put in as a client. And it will be another month until I can get a cut and color. Very questionable. --- I'm still getting cuts and color here and I'm still very happy with Rachael P's work. I always look forward to visiting 921. The front desk is still too tall to see behind when you come in, but I'm happy to report that it's been much easier to book appointments than it was in the past. When I look around the salon, things are quite clean and the other stylists seem to be doing high quality work as well. I don't see other clients leaving unhappy or quibbling with the front desk, from what I can tell. I really appreciated the 15% off I received after checking in via Yelp. Best times to come are Sundays and mid-week mornings. Oh and the lighting in here is great for se

    For the best color, cut, style- make an appointment with Nicole now! She's the only person I've trusted for the last four years.
    Taylor G.

    Hair: NICOLE! Hands down. After experiencing a few mishaps when I first moved to Baltimore, I am so happy the universe brought me to Nicole as she is the only person I trust with my hair. I've had my hair cut, styled, colored- long hair, short hair- and I always look forward to my appointment. Nicole listens and understands the look you're going for and is able to recreate it beautifully! Highly recommend! Esthetician: I've had problem skin my whole life and was completely taken care of by Ronni! I had the oxygenating facial and not only do I feel radiant, but my skin looks healthy, and full of life.. something consistent acne meds steals from you! I barely felt the extractions and truly almost fell asleep on the table- some of us who have had painful facials know this is not a thing. Ronni is exceptionally knowledgeable on skin care, products, and tangible steps you can take in the care of your skin. I booked my next facial right after and cannot wait to see her again in December! HIGHLY recommend!

    AFTER - Amazing work done by Alexa hinely, such a cool person too!
    Larisa F.

    This place was a random search but I'm so happy I happened upon it! Amazing service and warm hearted workers, my new go to!

    Chelsea A.

    Had the best experience here with Fatima! I mean, can you really beat having a glass of wine with your highlights? www.chasing-chelsea.com

    Before and after of Susan Vasko's beautiful work, after my new baby kept me away from the salon for waaay too long. WOW!
    Alison F.

    Susan Vasko has been my stylist for more than 10 years. Seriously! She has taken me from light to dark and back again, all with expert ease. My highlights and balayage always look beautiful and natural, and her cuts and blowouts help my curly, thick hair look polished and pretty. Can't recommend her enough. The salon itself is gorgeous and modern, there's plenty of free parking, prices are in line with other salons in the area, and they are open on Sundays. What more could you ask for?!

    This is not worth $318 + tip. Literally only half of my head has highlights. I paid for full highlights and got partial.
    Michelle A.

    I had my second session of highlights and I feel obliged to say, I am pretty disappointed (I waited a little over a week to write this review to see if my thoughts would change on my session...it did not). With the first session, I was excited because I felt everything went well. I did notice that there was a nice chunk of my natural hair (I have jet black hair) that was left alone, but I figured that with the second session it would be taken care of. For my first session, I paid $163 excluding tip. Note: I did not pay extra for a blow out because I have pretty thick hair and after sitting in a chair for a few hours, I just wanted to go home. I also asked to have my roots addressed (I have quite a few grey hairs) and was told that the highlights would cover them. After my hair dried, I noticed that the grays were still there. I shrugged it off and decided to wait until my next session to ask to have these bad boys covered again. Here's how my 5-star-review went down to 2 stars: With the second session, I was thrilled to be working with the same stylist. Everything seemed to be going well and when she dried out the first bit of hair framing my face, I was like "YES!" Again, I did not have my hair completely blown out because of how thick it is and I was exhausted, so I did not see everything until I went home. What bothered me (and still bothers me) is how much this session ended up costing: $318 excluding tip. When I went home and double checked the receipt from the first session, I sent an email to the salon kindly asking the cause of the huge jump in price. Their response: my stylist added additional highlights to the bottoms of my hair and added a treatment (I assume Olaplex). However, I fail to see how this would cause an increase of $155. I waited for my hair to dry, though, and noticed that my grey hairs were still there and that chunk of natural hair was still left untouched. If all of my hair looked like the first bit of hair framing my face, I wouldn't have been so upset. I also kind of feel like I was taken advantage of because I disclosed that this would be the last appointment before I relocated. Because it has been past 7 days, I unfortunately can't have this corrected before I leave. TL;DR Get a quote before you allow your stylist touch your hair. You might go from $163 to $318 for full highlights that aren't actually "full" highlights. :(

    Jessica M.

    Omg I cannot love this place anymore! Everyone was so Friendly from when I walked in to when I left! I was recommended by Judy and Rachael did my hair. I'm so in love with how my hair turned out and the customer service from Rachael! I feel like I've known her my whole life and truly makes me want to go get coffee with her haha! It was so clean and bright inside, Rachael listened to what I wanted and delivered such amazing results! I honestly cannot wait to go back! Thank you again to Rachael for the amazing look & making me feel so welcome!!

    Amazing job by Charlene.
    Jazmine L.

    I am not a person who goes and gets their nails done. I work with my hands and they're constantly in water and getting roughed up so I don't see the point. But my birthday is coming up and I wanted to treat myself. My boyfriend almost took me to a place that had horrible yelp reviews so I looked for a different salon because I was apprehensive. I saw this place was close to the questionable one so I called to see if they could squeeze me in. The front desk staff were really friendly and said they'd be able to fit me in in a couple of minutes. The whole salon is clean and everyone there was super nice and friendly. But the real star of the show was Charlene. As I said I don't like getting my nails done. I've had a lot of bad experiences and it makes me leery. She was amazing. She was patient with my color selection and didn't hurt me even once. My nails look fabulous and she told me how to keep them up. I'll be going back to her again and again. I even trust her to do my pedicure which typically scares the pants off of me. Do yourself a favor and go see her

    See all

    Photo of Beckie M.
    145
    54
    0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Outstanding- simply the best!! Wonderful people and service. Always a pleasure to go. Great location as well.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    This means so much to us. Thank you so much for sharing.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Thank you so much! We appreciate you!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kris L.
    383
    978
    1267

    13 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Wow! Thank you so much...#humbled

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Love hearing this! Thank you so much!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Thank you so much. This means a great deal to us and Nick!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Keanna J.
    386
    59
    31

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ellen B.
    236
    12
    3

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott V.
    309
    27
    7

    17 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    16 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Angela S.
    1
    382
    246

    14 years ago

    Business owner information

    Photo of Judy K.

    Judy K.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Studio 921 Salon & Spa

    Anyone have microblading experience? What is the upkeep? Do your existing eyebrows stay in place?

    View All 2 Questions

    Review Highlights - Studio 921 Salon & Spa

    “Kara always has a smile on her face, and a hilarious story to tell and she is just a genuinely lovely person.”

    Mentioned in 11 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hair Salons 8,258 times last month within 15 miles of this business.

    Verify this business

    Spa at Four Seasons Hotel - Massage room

    Spa at Four Seasons Hotel

    4.0(117 reviews)
    1.0 mi•Inner Harbor
    •$$$$

    Omg I would give -1 stars if I could. My husband had to go…read moreout of town for a funeral and wanted to plan something special for me for Mother's Day. He doesn't know anything about spas or pricing, so he called over to the four seasons. All they had available was a 20 min hydrofacial (bc it's a busy day, duh). The issue is that they charged THREE HUNDRED AND SEVENTY FIVE DOLLARS (yes, you read that right - $375) for a 20-MINUTE hydrofacial. Aka someone rubbed lotion on my face for 13 minutes. when I inquired about this very exorbitant bill, they said - this was the price agreed upon via email, according to our dynamic pricing. (In a very rude, snide tone, with a fake smile). I called my husband who said - yes, I agreed to that, but I was told you would have access to very nice amenities for several hours. LOL! Very nice? Yes, I know the four seasons name SHOULD have very nice amenities. This locker room was so small and so crowded that I couldn't even walk 1 step without bumping into someone. The person giving us a tour kept apologizing for how messy it was ("sorry, it's a really busy weekend for us") - no towels out, etc. there is a small hot tub - sorry, that's not exactly novel. There are two lounging areas. One with three chairs that look out onto... nothing, just a window with frosted glass that you can't see through. Six lounging chairs, and one small table outside that does have a nice view. (This is the only view in the entire spa). They have a small sauna room also. Nothing out of the ordinary, and not up to expectations for what is supposed to be a four seasons spa. On top of that, every single person in that spa was sitting/lying scrolling on their phones. In what world are phones allowed in a spa, let alone in a "clothing optional" hot tub room??! So I paid four hundred dollars for 13 mins of a facial massage (which WAS nice) and then sat outside at a random table for an hour. left quickly because there wasn't anything else to do to kill time. I just cannot believe that a place can charge that much for a service. Totally inappropriate, waste of money, do not recommend.

    I loved the Spa at the Four Seasons Hotel in Baltimore. It's beautiful and very relaxing. The staff…read moreare kind and helpful and they were celebratory when they found out we had just gotten engaged at the hotel. My attendant was awesome and I felt very welcomed. My favorite part is the vitality pool, heated stone chairs, sauna, and lounge. It was great to relax with those amenities. Everything was extremely clean. The vitality pool/sauna area is separated by gender and clothing optional. However, phones are allowed, and while it is fine to have one in a robe pocket, phones should not be out when others are around, especially in an area like that. But that is allowed, so be wary. Our massages were fine, but nothing we would rush back to or pay for again. I'd want to try a body scrub or wrap, my typical spa service. I'd also love to visit in warmer weather and use the outdoor pool. I am very much looking forward to returning.

    Photos
    Spa at Four Seasons Hotel - Sink area and massage tool

    Sink area and massage tool

    Spa at Four Seasons Hotel
    Spa at Four Seasons Hotel

    See all

    Four Seasons Hotel - Panna catta

    Four Seasons Hotel

    4.1(203 reviews)
    1.0 mi•Inner Harbor
    •$$$$

    We enjoyed our anniversary trip. When we checked in, we were upgraded to a suite. The room was…read morewonderful. Everything was clean and comfortable. During our visit, the manager sent a bottle of Prosecco and goodies to our room for our anniversary. We went to the pool on Saturday but we could not get loungers. We did enjoy the pool and bar area. On Sunday, we were able to secure lounge chairs near the pool. The workers at the pool area were extremely helpful and friendly.

    At these high price points, I was expecting an uber luxe experience; instead, I was met with musty…read moresmells, faulty plumbing, dirty linens, and incessant noises that made resting quite difficult. I should have known to lower my expectations and suspect something was awry when I noticed the wilted flowers in the foyer. Apparently, the flowers are refreshed on Thursdays, so I just arrived on the wrong day. But there should never be a wrong day to arrive at the Four Seasons! The air in the hotel lobby was hot and stagnant; I was expecting a cool and aromatic experience upon entry, similar to the Intercontinental or the Sonesta. I tried to ignore the decaying flowers because I was greeted warmly by the doormen and the front desk. I was surprised that I had to ask for slippers as I presumed those, mouthwash, and other toiletries would already be in the room. None of those items were in my room. Shockingly, the robe in my room was dirty! Housekeeping apologized and replaced it within 15 minutes. I was also surprised by how rough the towels were as I am used to Frette and linens of that ilk. This is also supposed to be a resort & spa hotel but it did not feel that way at all. I was also surprised by the brand of soaps and hair products they use here: they smelled like clay. The lotion left a gritty feel on the skin. The products were French (called Codage): Je n'aime pas ça. I went to the gym and was surprised they did not have bar pads for the barbells. If the Portland Harbor Hotel can offer pads for the gym equipment, the Four Seasons can too! In fact, I'm surprised they did not have weightlifting gloves. I was happy to see the orange-infused water and the scented & pre-moistened cold compress clothes. That was nice. The pool was closed for the season, so I could not do that. There was a complimentary sound bath session that I could not partake in since I did not order my room directly with the hotel. I'm not that thirsty for a sound bath but I was hoping to take a regular bath; the hotel does not offer bubble bath. The Portland Harbor Hotel does! I decided to take a shower instead but the faucets are not property calibrated: the hot water is cold & the cold water is hot. Then I tried to rest but I kept hearing doors slam at night and more slamming in the morning. I just assumed it was other guests (since there was a convention this week), but when I went to check-out, I noticed the hotel staff slam a door to a room that only hotel staff have access to near the elevators, you can hear the slams at each end of the hotel corridor. This hotel needs to invest in sound mitigation. I was really hoping for a far better stay as I was contemplating a work retreat here. This was my first experience at a Four Seasons property and it was shockingly disappointing. Baltimore deserves better. This felt more like 2 & half Seasons.

    Photos
    Four Seasons Hotel - Scallops

    Scallops

    Four Seasons Hotel - Sea bass - incredible

    Sea bass - incredible

    Four Seasons Hotel - Hotel Meeting and banquet rooms

    See all

    Hotel Meeting and banquet rooms

    Zen And The City

    Zen And The City

    4.7(63 reviews)
    2.2 mi•Mount Vernon
    •$$

    The process to redeem the gift certificate is not clear and there is a lot of text communication,…read morewhich I was not a fan of, but beyond that it was a good experience. The massage therapist was great, and I really enjoyed my massage. I wish they gave you a heads up if you are not a member that it is a shoe free space.

    TL;DR: Don't buy a gift certificate/card from this place…read more Zen and the City really appears to be set up for members and isn't equipped to interact with outsider customers. Unsurprisingly, most of the negative reviews are from people trying to deal with their gift certificates or gift cards since they are not able to provide reasonable service to people unfamiliar with their procedures. Throughout the process, I had to chase the owner, Gary, repeatedly over text and phone in order to get any information. A list of things I wish I knew before attempting to use a gift certificate here: I was alone in the building, not just the room, with an unknown man. Zen and the City is a therapist-owned establishment that has appointment-only booking for services. In light of this description, I probably should have known that I would be alone with my massage therapist. Except the website contains none of that information, which I only learned about after the appointment, so I was blindsided. My massage therapist was a very nice man who did his best to make me feel welcome and taken care of (Thank you, Anthony. You were the only good part of this whole experience!), but it was hard to set aside how uncomfortable it was to be alone with a strange man without knowing before that no one else would be there. The gift certificates (physical) and gift cards (e-cards) are redeemed in different ways. The website doesn't make it clear (either in the description or during the purchase) that physical gift certificates are only redeemable for a specific service, and that the gift certificates and gift cards are considered two different products. When I got the certificate for Zen and the City, neither my father (who bought this as a gift) nor I knew there was a difference between the two until after I had my appointment and was told otherwise. If you redeem the service-specific gift certificate for the wrong service by mistake, Zen and the City will not inform you of the mistake when you book your appointment and will instead pocket the remaining money without further services or refund, even after their error is pointed out to them. I suspect they would have prevented me from redeeming the gift certificate for something that was MORE money than the one I used, but when I accidentally used it from something that cost LESS, I was only told afterwards when I couldn't fix my mistake, or receive a refund for the balance. The initial confirmation text message is meaningless. It doesn't accurately reflect that an appointment's successfully been made (because you get a text regardless), and it does not result in you being correctly signed up to receive text messages. Instead, they will contact you by email, no matter your indicated preference (which they don't know anyway because they never ask for your preference). If there is a problem with your email address, they will not use your phone number to follow up. There will be no further attempt to contact you. I'll be honest and admit that I made quite a few mistakes in attempting to deal with Zen and the City, and I accept the responsibility of those mistakes. However, I think it's important for future potential customers to know beforehand that this is the kind of business that is happy to take advantage of your confusion, your mistakes, or your unexpected illness (check out their sick policy). It's up to you whether you want to risk giving this place your money and time.

    Photos
    Zen And The City
    Zen And The City
    Zen And The City

    See all

    Tranquil Traditions - Couples Massages at Tranquil Traditions are the best!

    Tranquil Traditions

    4.5(13 reviews)
    1.0 mi•Sharp Leadenhall

    I received a facial and a massage at Tranquil Traditions. The facial with Jada was wonderful! She…read morechecked in with me throughout the treatment and was gentle with my skin. I felt rejuvenated afterwards. The massage was not as good. I warned the therapist that I have arthritis and needed a gentle massage. I said it three times in the process of the treatment. Regardless, the therapist put her full weight on me and shook my leg and knee out, which was painful. It was too fast for me to say anything, but it was hard for me to move after the treatment. She did not check in with me during the treatment. She also didn't bring water to me, but left it in the next room. I stumbled walking to the room where she left the water. Lastly, the receptionist smirked at my question about the other business there, and gave me a cryptic answer. I didn't feel welcome following up.

    I had a decent experience here. The venue is very nicely decorated. They have a beautiful sitting…read morelounge and massage room. The customer service was great. I was a little thrown off by the comfort of the massage therapist though. She had on casual, everyday clothes rather than a traditional massage therapist's attire and wasn't very personal. Also, the music didn't seem to be therapeutic. When I'm getting a massage, I really like the whole experience of it being professional and even spa-like. She did a great job, except that I wound up in more pain upon leaving. I may have been tense during the massage as it was a bit chilly in the massage room...

    Photos
    Tranquil Traditions - Deep tissue

    Deep tissue

    Tranquil Traditions - Relax with your partner!

    Relax with your partner!

    Tranquil Traditions

    See all

    Studio 921 Salon & Spa - hair - Updated September 2026

    Loading...
    Loading...
    Loading...