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    Smiths

    4.6 (7 reviews)
    PriceySeafood

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    The Lobster Shack

    The Lobster Shack

    3.3(8 reviews)
    41.4 mi
    ££

    We stayed in Whitstable for a few days. A lovely small town. Great location and lots of…read morerestaurants. We looked forward to dine here the first night. We knew there are no reservations, you just wait in line until a table of your liking gets free (inside our outside with a view). We arrived around 7pm and waited for a table outside. It only took about 20mins, which was less than expected. Our Bulldog was welcome as well. Got a table with amazing sunset views. Breathtaking. Sadly the location and the sunset were the only highlights that night. We enjoy fish and seafood. All over the world. Normandy, Scotland, Ireland, Spain, Italy, Portugal, Thailand, Japan. And so on. We've had our share of great and not so great fish and seafood. Sadly the food here belongs to the latter. Visually it was a feast for your eyes. But sadly not for your taste buds. The lobster was pretty small and very dry. Overcooked and overpriced. The oysters just ok, nowhere near irish, french or scottish quality. Not creamy enough. The shrimps were fine. But nothing near great. Best to drown them in the sauce and Mayo that came with The seafood platter was all cold food - but we knew that before ordering, nothing wrong with that. It's just the quality that was missing overall. The salmon was possibly the worst. Low quality, smelly fish. Seasnails were ok, but the small shrimp not. Just tried one. Fries came with the lobster. Soft and soggy. There was also bread and salad. I enjoyed the bread and butter the most of the whole meal. Which is a sad statement. Had some wine with our meal. 20cl mini-bottles of a quality that's best to forget. Staff was very very busy, but ok. And as I said, the views are amazing. But you could grab some take-out food anywhere and sit down somewhere on the Whitstable beach and get the same view. We really wanted to enjoy this place. But quality wasn't there. And the prices for that really way too high. Whitstable is a place to come back to one day. The Lobster Shack isn't.

    Where do I start. We queued up outside to be told to be told to find our own table and then we had…read moreto order via an awkward app that charged for sending in the order. We ordered a pint of lager, a glass of prosecco, 6 oysters; a whole lobster with chilli and chorizo, a prawn and lobster roll and because the app wasn't clear, extra chips and a side salad. The £6 pint of warm lager and £8 glass of cheap prosecco came with and in plastic glasses. This was the highlight of our meal. There was no lobster detectable in the lobster and prawn roll and the prawns were almost frozen. The chips were damp and arrived in a paper tray; these are not twice cooked potato sticks of excellence, these tasted straight from the freezer to the fryer. My girlfriend wanted some ketchup to go on the damp chips, but it needs to be ordered via the app at 20p per sachet plus ordering fee. The bill at this point was North of £80 and they want 25p for sauce sachets. The salad was a limp, uninteresting mix of lettuce and cucumber with an unpleasant gloopy vinaigrette over it. The £37 lobster arrived and it was small, dried out and tough. I didn't even know it was possible to dry out a lobster while cooking it, perhaps it had been split lying under a heat lamp for half an hour. The oysters hadn't arrived. I'd had enough. So I called over a waitress. I explained my lobster was dry and tough and the oysters hadn't arrived. She literally just shrugged, that's it, nothing else. We asked if we could see the manager. A young man came over and asked with a surly, aggressive manner what the problem was. I explained that the lobster was dry and actually tough and he almost sneered "do you want another one or a refund?". No apology, no sorry, just a replacement or refund offer. I asked for the refund. I then went on to ask when the oysters were coming. To which he responded that the food delivered in whatever order it came out of the kitchen. I explained that I'm fine with this but the starter shouldn't arrive after dessert has arrived or one has left the restaurant. Instead of an apology what I got was a defiant "I've got three people shucking oysters" Which he had, at that moment, for 25 of the previous 30 minutes it was one guy working on his own. I could see him from my table. This is a case of the manager thinking that his problems should be mine when in fact my problems should be his. I am after all, the one paying for the service that he is failing to deliver with a bad attitude. I didn't mention any of the other issues with the food as the angry manager just didn't seem interested customer satisfaction or service. He left our table instructing me to go to the counter and ask for a refund before we left. My oysters must have been prioritised as they arrived on a plastic tray five minutes later. I ate the oysters which tasted nice, but had their revenge on me half an hour after we left, which was surprising as I can eat anything without issue. Perhaps there's something in the old saying about only eating shellfish when there is an R in the month. Neither of us needed to use the toilets when we were there, which is great because you need to queue outside for them. We left the Lobster Shack with the chips, salads and lobster uneaten on the table; the table service here is just delivery and clear up after you have left. All over we had an appalling experience. Even after the refund I'd ended up spending £45 for some warm drinks, half a dozen oysters and a prawn bun. It could have been turned around with a polite, friendly apology of some sort. So often what could have been a poor experience is saved by good staff who understand customer service. They don't here. The location is great, the building is great it has the ambience of a West Coast surf bar. That's where the good stuff stops. The barely existent service is surly and . unpleasant, the food awful and awfully expensive. Warm drinks in plastics cups. This is not a West Coast surf bar. I can't imagine it gets any business from locals, it's a place tourists go, regret and never return to. I certainly won't be going again and I've been eating at the parent restaurant, the Whitstable Oyster Fishery Company for 30 years.

    Photos
    The Lobster Shack
    The Lobster Shack
    The Lobster Shack

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    The Lobster Pot

    The Lobster Pot

    4.3(10 reviews)
    21.6 miKennington
    £££

    My wife and I chose this place for our last dinner in London before heading back home to DFW. I had…read moreread about this restaurant in some top 10 lists for foodies visiting London and was dying to check it out. First, it's not in the busy part of London where you would expect a restaurant of this caliber to be but rather it is in a very blue-collar neighborhood on the south side of London. It is a VERY cozy place with only seven tables but that is how they keep the quality and experience so great. The decor is as if you are on an old fishing ship. Reservations are highly recommended but we got there right when they opened (7pm) and thankfully they let us have a table. After being seated the hostess showed us the days specials and they ranged from fantastic scallops to lobster with every choice as good as the last. My wife and I chose the Chef's Choice 8 course dinner. The dinner comprised of a delicious sardine sandwich followed by a fillet of night perch which was then followed by lobster that melted in your mouth. Then we had a pallet cleanser of a light peach sorbet with a shot of vodka poured over it. The meal resumed with a grilled piece of pork belly (I got the "meat" choice) while my wife had a grilled hallibut (she got the "fish" choice). The next course was a warmed cheese (I believe it was gruyere) in pastry accompanied by a small mixed green salad with aged balsamic. The dessert courses were a delicious crepe with creme bruille filling and the end course was a pear puree along with a chocolate pudding with a hint of mint. We loved this place even though the name sort of threw us off at first. When you hear "The Lobster Pot" I imagine a bunch of seniors getting off a day-tour bus to a casino at a truck stop or something but this experience was far from what I first imagined. I would highly recommend spending some of your tourist dollars here at this restaurant.

    Don't arrive early or you'll be sorrier than a cracked crustacean's claw. Kitsch sticky menus…read moreneeded a bit of explanation and if the menus change regularly (no oysters , but I'd rather they'd be off the menu than off in my stomach) then perhaps daily printed menus would work. A delightfully decorative place complete with seagulls singing sea shanty classics on loop. Terrified but glorious goldfish adorning the cabin window walls, really every maritime detail had been thought of, even staff in cabin costumes, it was as cheesy as the lobster Thermidor. So fun. I loved being bibbed up too, I like knowing things are gonna get messy. The Meli, a melee of seafood; half lobster, sea bass, spicy grilled perch, razor clam (touch over done), squid kebab (could've been flavoured more) but all in a sea of buttery champagne and avruga sauce. No tide could hold me back from wanting to lick my plate or use this as a moisturiser, oh my golly so delicious. It came served with enough perfectly cooked veg that my mother would approve of too. Soft butter, less surprise from the proprietor at our arrival and this place would have had a perfect score. Overall our waitress was lovely and the food was really darn good.

    Photos
    The Lobster Pot - Our lobster before its cooked.  She was so marvelous. The chef personally spoke with us and helped plan the meal. Superb.

    Our lobster before its cooked. She was so marvelous. The chef personally spoke with us and helped plan the meal. Superb.

    The Lobster Pot
    The Lobster Pot

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    Smiths - seafood - Updated May 2026

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