Great staff , extremly busy on a rainy Saturday and all had smiles Amazing food Bbq sandwich with slaw Fries Potato salad read more

I have been travelling to Jacksonville NC for a while and see Smithfield's (what seems like) everywhere. I go past and think....BBQ sounds good. When I went it was after work and I was on the hungry side. I park the rental and go inside. First thing I notice was how clean the place was. Spotless. A dude was cleaning the tables, another person was cleaning the windows. Spotless. The menu is straight forward. You can smell the chicken and pork cooking. I decide on the Bar B-Q sandwich. I get a side of baked beans. She takes the order and I grab a seat. It's not long and my order is ready. I took it for takeout and went back to the hotel. The sandwich didn't taste right. I am good with the coleslaw on the sandwich but the meat had an off taste to it. The baked beans could have been better...they had a funk to them that couldn't be ignored. So, the advice from my coworkers was right. My next visit to Jacksonville will include a different BBQ restaurant. read more

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Great food and great staff at this location always make a visit when in town. Love the way they walk around and check on you while dining

I had a very large order to pick up for a party at 6pm on Friday night. When I arrived they were very busy. The manager on duty I believe his last name was Nichols promptly greeted me and said he was getting my order ready. Once the order was ready he took it out to my vehicle for me and showed me that everything was there without me even asking. He made sure we were all set up with plates, forks, serving tools, and everything! By far the best experience I've had at a restaurant when ordering such a large order. Great job Smithfield's on Gum Branch! read more

Randall Bundley was so friendly and helpful! Great food as always! Friendly, helpful staff and great food! read more

Smithfield's Chicken 'N Bar-B-Q - Barbeque Near Me - Jacksonville, North Carolina

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The service was incredible and the food was fresh and hot! Super clean! The servers came over often to check on us, and to fill our drinks! They made sure we were taken care of and even gave my daughter a balloon and little gram crackers just to make her smile! Highly recommend coming here to eat and enjoy southern food:) best Smithfield's we've ever been to read more

Very good food. Love their chicken and BBQ. The people were very friendly . Very clean and bright. very thing was good, missed the beef stew they use to have on the menu. read more

Worse fried chicken I've had in years. Very dry and old tasting. This chicken had to be sitting since they opened which was a couple of hours by the time I went there. It went in the trash!!! For the price you pay for this food and the unsatisfactory product I received!! I'll never go back and will never recommend!!! read more

Talk about world class customer service! There is a young lady--a standout, whose name is Allie, who could teach a class to the staff at many area restaurants on topnotch customer service! We come to this restaurant frequently (weekly) mainly because of her professional attitude and sweet disposition! She remembers our orders when we come to the drive-thru, which is impressive enough, and ALWAYS provide service with a smile! What a great asset to this franchise! She should be commended for a JOB WELL DONE!! read more

We've been to Smithfield barbecue many times this is the first time ever that the baked beans were not good at all maybe a 5 out if a 10. And usually when Joseph's there it's better, the rest of our meal was good. The young lady who waited on us couldn't get our order correct she overcharged us when we had a dining card she corrected her mistake but was totally frazzled, and had to give us another drink when we had originally ordered it and she acted short tempered and then when I happened to block the entryway to the kitchen to get a refill she had lost her temper and was rude and raised her voice loud enough for people at the back of the restaurant to hear her and I had one person say " she wasn't very nice talking to you like that "! I don't know your employees name but she had blondish hair and she was about 20-25 years old and my ticket number was 268 and we were there at 5:30 pm and we dined in. read more

Went there today . Everything flowed well . Staff was nice and friendly . Got a senior discount without asking! Chicken came as a platter , it didn't disappoint read more

Ordered a bbq sandwich with 2 sides, chicken tender combo with bbq and extra side. Everything was absolutely inedible. The bbq on the sandwich and on my platter was so dry and tough --like it was the bottom of the leftovers. The chicken "tenders" were so tough and chewy, couldn't eat them. The potato salad for both orders was runny and terrible. What happened to Smithfield's? Used to be good! I spent $33 on this order that went into the trash. They have lost my business for sure. Been going downhill for a while but this was awful. Won't be returning. I'll either cook my own or travel to Swansboro for Moores BBQ. I miss them! Smithfield's read more

Had a coupon to buy one get one so I decided to stop by before it expired. They have moved from the old building next door to a very nice building. Staff was friendly and helpful. I haven't had Smithfield's for a while and couldn't make up my mind. I got the chicken dinner, one dark, one white with two sides. I decided to grab a banana pudding which was just okay. The chicken was very good and I enjoyed the coleslaw and baked beans. The hushpuppies were good too. I was most impressed with the counter staff and the manager on duty made me feel welcomed. Staff gets five stars, food gets five stars and the price is very reasonable. I will come back. 12-6-22 read more

Service is generally good. Prices ok. However the Chicken has been very dry lately and all crust. One tiny piece of breast in a huge chunk of crust. The BBQ is fine. If you expect much white meat on the white meat chicken dinner don't be surprised at what you end up with. Also the garbage can was overun with garbage by the sink near the exit and the manager just kept walking by it and ignored it completely. read more

The food was great! i have been there about 5 times. food is consistent prices fair. our server was attentive and a pleasure. mixed drinks were good ( not watered down). if you are looking for mexican food look no further! read more

Food is hot and fresh. Service friendly. I love that they will converse and get to know their local customers. Always clean and neat store. This location is my favorite. read more

I grew up eating here and was excited to try the new location. The food didn't disappoint but the portion size (for the sides) seems to be a bit smaller than I remember. One of the managers, Omar, was so nice friendly. He handled the evening rush so well! Chicken tasted hot, fresh and the potato salad was creamy and flavorful. I also love the baked bean recipe. Hush puppies were piping hot. The inside of the new restaurant is nice and clean with beautiful lighting. I'll be back. read more

Smithfield's Chicken 'N Bar-B-Q - Chicken Platter White - Barbeque Near Me - Jacksonville, North Carolina

good food and everything. I think I saw someone with a warrant to their arrest. The police officer was chasing them in the kitchen and they ran out and yeah anyhow. read more

The new location is very nice. There's rarely a wait time and the food is good. I didn't like vinegar type sauce when I moved to NC but I like theirs. You get your money's worth too. read more

Never ever have we been disappointed with delicious bbq, chicken & sides at Smithfield's CnB since transplanting to ENC. Exceptional customer service and relaxing ambience takes you back to a time when more of us could get along no matter our love for NC or VA sauce (I mix both for perfection). Whether dine in or take out or catering, you win win for a no worries meal with family & friends. Get the hush puppies free with most combos. My only suggestion with love: some of us love room temp butter on our hush puppies. read more

Smithfield's always delivers a great meal at a good price. Their chicken is some of the best I have had and the BBQ is always fresh and tasty! Customer service is top notch and Randall makes you feel right at home! Smithfield's has always been a staple restaurant for our family! read more

This will remain my #1 favorite place to get BBQ! Everything here is always delicious! The staff/management are the BEST! They're always so friendly! The dining room stays clean and comfortable. The value is wonderful for the amount you get! Smithfield's is a forever favorite! read more

Ok so I wanted to try out the new building since there placed one right next to my old location that I would stop at for food. I loved the new look. The associaties where nice and the gentleman that was running the kitchen by himself mind you was kicking out the orders. He had his hands full but boy you can see the Hussle. He didn't seem stressed. The lady working the counter was kinda quite so I had to have her speak up. But the white chicken plate was cooked perfectly. No complaints coming from me. Will definitely be back to this location. read more

Food was good but problem was the lady that took the order in the drive thru she could not hear my order so she yelled she had glasses at me and got an attitude and at the window she was rolling her eyes and sighing at me because I couldn't find my card. I will not go back read more

Garbage! Whoever calls this GREAT BBQ (or Even decent) should be ashamed of yourselves! Pre cooked slop is the vibe ! (Even thou they'll tell you differently) The BBQ plate I received LITERALLY appeared to have been eaten and PASSED ALREADY! BARBECUE ISN'T MUSTARD! PERIOD! BARBECUE IS NOT YELLOWISH! (not even a preference at this point) But I guess if all you know is SLOP ,your content with SLOP! ie; if I tried to feed a farm animal a big juicy burger the fam animal wouldn't know any better and probably wouldn't eat it. But ,give em a big plate of this shit and the farm animal would LOVE IT! (PROBABLY even rate this place 3 stars or higher) Good Luck read more

Ate here a few months ago and was very excited to bring my family here to try it. We walked in and the bigger lady behind the counter with glasses had such a horrible attitude with us she rolled her eyes at us sighed and tried to rush us so we left without ordering. Not sure we will come back after this experience read more

Went through the drive-thru at Smithfields and was greeted with a friendly voice, polite, and very understandable. I usually don't know what the person is asking thru those speakers! Omar was great. Clear and pleasant voice, made me smile talking to him. Omar is an asset to this SCNB! read more

Recently visit new building.. been open 3 weeks. Food and service no problem. What I don't get is the design of the parking and entrance to building. While I was eating I noticed several seniors and others with disabilities trying to make entrance to building. Most of the parking is in the back of the building... which the drive thru is an obstacle to get past to enter building. Be safe entering the building everyone. Also miss seeing the other manager.... read more

Great food great service! Good place to eat with very friendly staff. I wish I had one of these restaurants in California where I live. Love it. read more

The food was great (fresh and hot). The staff are excellent. They were very helpful, friendly, and professional which added to my dining experience. The restaurant was very well maintained. read more

Smithfield's Chicken 'N Bar-B-Q - ws the inside of the restaurant - Barbeque Near Me - Jacksonville, North Carolina

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Marvin was very kind and efficient. The food was ok. I figured it was almost closings. Usually the food is hot and fresh. I will be back for more. read more

I like the team members that work at Smithfields they are alway friendly and relaxed. The food is consistently delicious.

Everything about this place is awesome. Great atmosphere, great people and more importantly great customer service. Shoutout to Mr Omar with the outstanding service, positive attitude and infectious smile. This is not my first encounter with Mr Omar at Smithfield in which his service has remained consistent as well as the awesome vibes he exudes when he interacts with customers. Keep up the great work Mr Omar and keep spreading those positive vibes oh before I forget, food was satisfying. read more

Went back to Smithfield's recently to give it another try. Got the chicken and barbeque plate. It was good. The new people that were cashiers were doing a good job. The chicken was good and the hushpuppies were hot. The fries were ok but I didn't eat them because they were not warm. The food was good but the barbeque is normally much fresher that it was the day I went. I threw my bbq in the trash can because it looked like it was in the bottom of the thing. Am thankful the chicken and the hushpuppies were good though. It's just not as good as it used to be to be honestly. Hopefully I can just go to the one in Wilmington when I visit my parents because that one is much much better. The one in Morehead City is better too. I wish this one on Gumbranch had stayed the same as it was in the old building. I had many good experiences there. They were always friendly at that old one and filled up your tea while you were eating and everything. Now all the prices are higher and the food portions are smaller and it just isn't the same at all. The food has gone downhill. It's okay though we can surely find another place that has good food. There are lots of places in Jacksonvlle that have great food. read more

We decided to have dinner from here after a long day at the ball field, we are newer to the area and haven't had Smithfield's before. Omar was absolutely amazing! He was so helpful and patient with us while we decided what we wanted and gave helpful suggestions, we will definitely be back! Food was great! read more

not what it used to be since corporate took over. ordered through the drive through. we ordered a chicken snack and a chicken meal. also ordered a gallon of tea. they asked if we wanted cups of ice, we said sure. well it would have been proper customer service to let us know they were going to charge us for something they offered. I would have declined. and do you think with the gallon of tea and the two cups of ice, they give us straws? nope! Disappointed. the old family-oriented Smithfield's was so much better! and of course it seemed the prices went up as well. read more

The service and a gentleman named Randy B. He's very polite, caring I enjoy going for lunch just to say hi to him. The food is fresh and hot. read more

original north Carolina native in Texas for 30 years. Jeanette was absolutely outstanding... I immediately knew I was back home. thank you Jeanette! KM read more

My younger brother suggested this place. Visiting from Atlanta. I order the tender snack which came with 3 tenders and a side. The chicken tenders were lightly breaded and super tender. I didn't too much care for the BBQ bake beans they weren't sweet enough and I'm very picky about my BBQ I don't like that tang. Overall my experience was cool, the staff was nice and when I told them it was my first time so they gave me 1.50 off. read more

Smithfield's Chicken 'N Bar-B-Q - Barbeque Near Me - Jacksonville, North Carolina

Best host manager you'll ever meet at SCnB - Nate is service oriented! Good meal in a clean & friendly spot.