Service was amazing and fast. Inside atmosphere was nice. Our waiter was super sweet and answered…read moreall of our questions. She gave us some great recommendations for appetizers, entrees, and desserts. Our food was delicious! The only thing we weren't satisfied with was the Mac n cheese. We will be back to try more.

I recently had an 80th Birthday Party for my wife, attended by 32 guests and held in the large…read moreprivate room. The banquet food was comprised of a menu of 8 exceptional items. We had leftovers to go, as well. The Manager - Stephanie was an absolute pleasure to work with in setting up the event and was there to supervise from afar the three exceptional bartender/servers. Beyond professional and friendly, I could not have asked for more. Thank You Ducks. GREAT JOB. Frank and Linda Duggan

Great experience. Our server, Britt, was awesome. Food was great and served fast. They were…read morepretty busy, but very efficient. I was pleasantly surprised!

My food came out cold will not come back at all. This place used to be so much better than this.read more

My Family, & I visited on Tuesday Night. We usually go to Eat Out on Fridays, though we had been…read moreout all day, & I didn't feel like Cooking. We had Our 2 Grandkids (7, & 9) in the group, who can be shy most of the time. Because of all the Appointments we had today, I completely forgot that Texas Roadhouse had a Costumed Character. We didn't see them when we were inside the entrance, or when we got seated, though after we got our drinks, I looked up from the menu, after one of the grandkids had said Hello. I thought the server had returned to the table, looked over, & there was the Costumed Character. The best part was when both my Grandkids had gave him Hi fives, & moved along to the music while him, & the Texas Roadhouse Dancers/Servers were Dancing. Thank u.

What a disappointment. From our server who never once refilled my drink but did my husband's, to…read morethe almost raw cactus blossom, the fresh vegetables that were so fresh they were hard, cold and left behind with not one piece being eaten, to my ribs being colder than my steak fries to our server not even dropping off ribs wipes when we were ready to go. She was so MIA I had to ask my husband had he seen her when 20 minutes passed without a sighting of her. She never dropped off our check so I finally just paid using the tablet. She only got a 20% tip because I was tired of waiting & didn't feel like calculating less. I told her we were celebrating our 39th anniversary & that barely got a congratulations. We won't be back. When we spend $70 with half of the meal not being worth $30 bucks, that's a sign they're not worthy of a return visit. Phyla should consider staying home when she's not in the mood to work. And her manager should consider having a chat with her amd the kitchen.

The employees that work there are so kind and always go out of their way for you. The food is…read morereally good when you're missing mom's home cooking.

Very very poor, first time I went we waited about 30-40 minutes for a table. That was…read moreunderstandable as our party size was big, however when we got our table it was for the wrong amount of seats/space. Service was poor and slow. Second time was today, we joined the waitlist online. Only a party of 3, we were informed 20-30 minute wait, after that wait we went to the host and they told us another 20-30 minute wait. When I pointed out we waited already they said they were busy...so is every restaurant in Jacksonville. Ridiculous place, poor service, poor food & poor quality.

We had such an amazing waitress! Her name was Destiny, she made my birthday extra special…read more Definitely recommend her to take care of you while you dine! The food was excellent!

Over the years I've dined here, but never submitted a review. We had dinner here last night. The…read morerestaurant itself wasn't too busy when we arrived. Plenty of parking. As we entered there were a lot of hosts gathered around the reception area. We were seated right away in a booth near the kitchen pass through area. Our server appeared immediately asking for our drink orders and if we knew what we wanted. We just asked for water and a lemonade. The ambiance was casual, loud, and active. Chili's has their own vibe IMO. They have a bar area with all the typical accents of a sports bar, but the main seating area has very little televisions, which is a plus for us. She brought our waters and vanished for quite some time. A lot longer than expected. After a lengthy wait our server returned and took our orders. We ordered the three for me (big crispy chicken sandwich), soup & salad, and the Fresh Mex bowl. There was another lengthy wait for our food. The restaurant started to pick up a bit. The tables started to fill up. Our food finally arrived and everything looked good. Each of us enjoyed our meals. My bowl was good with the addition of shrimp. Overall our experience was fair. The wait times were longer than we would've expected. Our server was ok. She had a good attitude and filled our waters a couple times. We'll continue to eat here in the future. It's not a staple for us, but if you just feel like going out, this place is a nice option.

Let me begin with this, I would go here 2 times a week to get some quick good food and a few beers…read moreafter work. I moved about 6 months ago and went back to NC to get some things. I figured hey, let's go grab a bite and a beer. Why? Because this place has always been wonderful. The food, the staff, the looks. This time was very different. We step into the restaurant and there is not an employee to be seen. There are about 4 tables of people that have nothing but drinks on the table and no food. We sat at the bar and waited. As we sat and waited I noticed that the place was not very clean now and the bar seemed to be a bit of a cluster. I watched as the other people that sat in there got no service or food after the drinks they already had. We had 2 of what I think were employees come out to the bar and grab some items and walk to the back. All they did was stare at us. Not a word was said. We sat for 10 minutes waiting at the bar. We never got a hi, another look, or anything. I believe that I could have probably gotten my own stuff. I do not like to give low ratings for places, especially when they have always been great. This time though, they deserve this. I do not know what happened to the once great staff that was there but Applebees, you need to do better here. It would seem that the staff is not taken care of or there is no existence of management in the location. Once the bypass begins going through, I hope you all get it right. I do not think that I will be back to visit this one again after that last. I know that I cant change anything alone, but I can let others know that the experience has changed at this location and it just is not good anymore. I hope that they can improve and get it back to what it once was.

We came in and had to wait a bit to be seated, as it seemed like only one person was working. After…read morea few minutes of standing there, he did come up front and gave us menus while we waited, which actually helped since we could decide what we wanted ahead of time. Once we were seated, it took a while for someone to take our drink order especially considering the restaurant was mostly empty (only about five tables occupied). When we finally got our drinks, the strawberry lemonade wasn't great it tasted like strawberry syrup mixed with water. I asked for lemons to help balance it out & my hubby requested another one with less syrup, which ended up being fine. Took a while for our waitress to come get our food order so when we did get our appetizers our main course was already coming out and the front desk guy was embarrassed cause we had no time . Didn't get a chance to take a pic of our meals cause that's how fast it all came out together . The food, however, was good no complaints there. The wonton tacos were really good, just a bit on the sweet side, but the lemon helped. Overall, the food was solid, just slow service.

Placed an online pick up order - website is easy to use. Walked in & was immediately greeted by…read morehostess and she went to grab my order. Only had to wait a few minutes. Order was correct and still HOT when I returned to my hotel 7-10min away. Cheesy Garlic bread was soft & very cheesy plus the signature sauce to dip was flavorful pizza sauce. The Thai Pie is the reason for the 4 and not a 5. Pizza was Chicago style and Thai chili sauce was delicious. If you look at the pic, you can see the overcooked pieces of chicken. Some were ok but most were so hard you could probably chip a tooth. Because of the sauce I would order this one again but would substitute the chicken for another meat or veggie.

Visiting for work in the area. Came in took a little bit to get seated. The lady was cleaning the…read moretables someone finally came over and took me to a table. The waitress was training and she was very very nice and happy. That is what made this better . The pizza was ok. I came for the chicken wings since it said GF. But once she asked they really aren't. So I settled for this . One of the managers came around and said thank you for choosing us. That was nice.