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    Smith Custom Tailoring

    4.6 (10 reviews)
    Closed 9:30 am - 6:00 pm

    Services - Smith Custom Tailoring

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    Smith Custom Tailoring Photos

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    Patch for leggings w a hole

    Don't go here. Here's why: Dropped off my items Friday 3/4/22. The guy insisted I change and wouldn't take in my items unless I changed into them to know exactly where I wanted them hemmed even though I told him multiple times I tried the items on right beforehand at home and knew what I wanted. So after that happened I said I need them ready by Friday 3/11 by noon and he said ok. That's a week. The next Friday at noon, when they were supposed to be ready, he calls and says something happened and he can't get it done so I should come the next day. I'm slightly annoyed because He should've told me a day or two instead of last minute, but I gave him the benefit of the day and said ok I'm going on a trip so I'll come in a week and a half. He must've taken that as a hint to not start my items until then because today, 3/22, 11 days after they should've been ready, I called and told him I'm coming today. He said they're still not ready and asked me if I could come in later this week. I told him it's been almost 2 weeks so I'll come at the end of today no matter what. He must not have done half my items because it looks like his work was really rushed. He hacked up my lululemon leggings. There was a hole in them from falling a while ago which is my fault and I knew the repair might not be the prettiest but he patched them w too dark a fabric and it looks way too messy. Look at the photo. My pants I wanted hemmed, he used dark green thread, they're bright orange. I find it hard believe he couldn't find a similar colored thread. Look at the photo. If so, he should've bought some, it's his job for crying out loud. My other two dresses turned out fine. I paid $65 for two dresses to be hemmed, one pair of pants to be hemmed, and the hole in my leggings. Biggest waste of money, please go elsewhere.

    Around the neck was so big and the chest area but look at what a wonderful job he did u can't even tell anything was done to the dress
    Mrz Saroya J.

    I brought a dress for my daughter to wear in my sisters wedding being that my daughter is so petite the dress needed lots of alterations!!!! He had to cut the bottom of the dress I asked him to change the buttons and add a bow that I had purchased from somewhere else and he had to take up on the sleeves and up around the neck and the chest area YES LOTS OF WORK!!!! When I put the dress on my daughter I was in tears he did such an awesome job she looked so beautiful and the owner and his son is super friendly and got the job done in NO time and the prices are so reasonable I will back if need to this place is great!!!!!

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    4 years ago

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    2 years ago

    Excellent and speedy tailoring. Very reasonable prices. Very nice folks. I've had several items repaired and hemmed. Nice job!

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    2 years ago

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    3 years ago

    Nice job on my pants. Friendly service. Great attention to detail. Would recommend to others.

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    Ask the Community - Smith Custom Tailoring

    Review Highlights - Smith Custom Tailoring

    Jared and Trevor worked on my wedding tux back in 2018, getting it to fit perfectly.

    Mentioned in 2 reviews

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    Men's Wearhouse

    Men's Wearhouse

    (26 reviews)

    $$$

    James always provides excellent service, and his professionalism, advice, and experience are well…read moreserved and appreciated! Thank you! The Frye's

    Terrible customer service. I went to the Poughkeepsie NY…read morestore twice just to pickup my pants. I paid $28.00 to have them hemed. The first time. I waited in line for 25 minutes. No customer service. The manager had a problem with a teenage boy and his mother. No Tuxedo was ready for his prom at Beacon NY highschool. They put the wrong date on the ticket. I walked out of the store. I went back to the store the next day in the morning. They were busy. I waited 30 minutes by the back register. No customer service. A lady manager named Danielle, finally came over to me because I asked a employee to send the store manager over. I made a complaint. That I have been waiting for 30 minutes and no customer service. I was here yesterday and the same thing happened to me. The manager was upset about my complaint. She raised her voice at me and said. " Well. I am the only one here and there is only one of me. I can't do everything!" I was shocked by her attitude towards me and her unprofessional behavior. She asked me what I can do for you? I handed her my receipt. I asked her to please get me my pants. She walked away. I spoke to the lady behind me. We both were talking about the manager unprofessional behavior. Danielle, came back and apologized to me and told me I could get a free pair of socks. She gave me my pants and socks and I walked out of the store. I will never go back. You lost me as a customer. Poor Customer Service. Poor Attitude from the Manager. I read online from Google Reviews and other reviews this store has many customer service complaints and from both employees and from store Mangers. Danielle, was named a few times in customer service complaints.

    Tailor and Thrift

    Tailor and Thrift

    (1 review)

    I used the shop for their tailoring services. I called ahead because I was having trouble getting…read morein during their normal operating hours because the dress I needed tailored was for my daughter and she had to be fitted. The owner made a special appointment for us to come in outside their normal hours. This alone was above and beyond! When we brought the dress in, the tailor expertly took measurements and verified multiple times to ensure we would get the alterations necessary for a perfect fit. She even noted when we needed the alterations done so the dress would be ready for our event. Not only did they have the dress ready in plenty of time, but they also went the extra mile and steamed the dress so it was ready to wear! With proms and dances looming, we'll definitely be coming back to Tailor & Thrift again!

    From the owner: At Tailor & Thrift, we blend the artistry of tailoring with the treasure hunt of thrifting to offer…read morea one-of-a-kind shopping experience. Nestled in Poughkeepsie, our boutique is a haven for fashion enthusiasts seeking timeless elegance and sustainable style. Step into our curated collection of high-quality thrifted garments, where every piece tells a story and awaits a new chapter. From vintage gems to modern classics, our racks are brimming with unique finds waiting to be discovered. But our expertise doesn't stop there. Our skilled tailors are here to transform your thrifted treasures into custom-fit masterpieces. Whether it's a vintage blazer that needs a nip and tuck or a thrifted gown longing for a modern twist.

    Smith Custom Tailoring - sewingalterations - Updated May 2026

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