Timely and great service. I have used this company for an alteration of a suit along with dry…read morecleaning for 3 outfits. The front desk personnel are friendly and ensure I am content with the final result.

I've been here before. I don't know why I never reviewed them. They were referred by some friends…read morethat have used them before. They were happy with the dry cleaning and alterations. So I tried them. There are other dry cleaners and tailors in the area, but word of mouth is what spurs her establishment. Laura is always gracious and seems to know all her customers by name in no time at all. She does the tailoring, it's not sent out to some factory. It comes back right the first time and when promised! She accepts debit and credit cards.

I found Lucille Rey on the project feature of the Yelp app. It was super easy to message the owner,…read moreSylke, via Yelp and make an appointment through the chat feature. The space is so cute! Sylke was a pleasure to chat with while she took a look at the hem of my dress. Thus far, I am pleased with her service and look forward to the finished product! Picking up my bridesmaid dress in a couple weeks.

The business title said "clothing alterations", I asked for "hem the pants", she immediately…read morereplied with "I don't provide this service"

The tailor there fixed the zipper on my moncler in such a great and timely manner. So happy to have…read moreworked with them. :)

The sign on window is blatant misinformation…read more "Professional tailor, fine alterations, instant alterations". Here is the experience a friend had; she brought in a pair of capri pants to have the hips taken in. He measured her hips. She would have done it herself, but the zipper was on the hip side of the pants. Without a sewing machine it's a major job. That was on Monday. The pants were promised Friday. INSTANT!?? She paid $20. but didn't try them on in the store. Her mistake. At home it was obvious what was asked to be done wasn't. The hips were still loose, the waist too tight. We returned Saturday, he said he did the waist, but not the hips. She told him that is not what she wanted. He refused to correct the situation or do anything to please the customer. She told him keep the $20. and he would never see her again. There was NO language barrier; there's no excuse for the poor workmanship and customer service. She just bought them a Macy's and now they'll be donated to Goodwill.

Excellent, fast service. Very skilled seamstress! Patty is amazing-friendly and very professional.read more

Love the mother and daughter team. So pleasant and they do a great job. Had seen great reviews on…read moreFacebook as well as a personal recommendation from my mother in law. These ladies did not disappoint.

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

James always provides excellent service, and his professionalism, advice, and experience are well…read moreserved and appreciated! Thank you! The Frye's

Terrible customer service. I went to the Poughkeepsie NY…read morestore twice just to pickup my pants. I paid $28.00 to have them hemed. The first time. I waited in line for 25 minutes. No customer service. The manager had a problem with a teenage boy and his mother. No Tuxedo was ready for his prom at Beacon NY highschool. They put the wrong date on the ticket. I walked out of the store. I went back to the store the next day in the morning. They were busy. I waited 30 minutes by the back register. No customer service. A lady manager named Danielle, finally came over to me because I asked a employee to send the store manager over. I made a complaint. That I have been waiting for 30 minutes and no customer service. I was here yesterday and the same thing happened to me. The manager was upset about my complaint. She raised her voice at me and said. " Well. I am the only one here and there is only one of me. I can't do everything!" I was shocked by her attitude towards me and her unprofessional behavior. She asked me what I can do for you? I handed her my receipt. I asked her to please get me my pants. She walked away. I spoke to the lady behind me. We both were talking about the manager unprofessional behavior. Danielle, came back and apologized to me and told me I could get a free pair of socks. She gave me my pants and socks and I walked out of the store. I will never go back. You lost me as a customer. Poor Customer Service. Poor Attitude from the Manager. I read online from Google Reviews and other reviews this store has many customer service complaints and from both employees and from store Mangers. Danielle, was named a few times in customer service complaints.

I have had 2 mob dresses altered by Alyssa. Both times she did fabulous work. Friendly and skilled…read more Highly recommend

Alyssa was amazing and attentive. We ordered a dress on line for my daughters prom and by the time…read moreit arrived, she had lost 20 pounds. She did major work on the dress, including shortening the waistline. The results were amazing, and my daughter got to wear a dress that fitted her perfectly and she felt beautiful.

Mario does a great job and very fairly priced. Highly recommended…read more Mario is quite ill right now and not open. We all pray for him!

There are very few places to go these days for custom suits, tuxedo's and alterations - especially…read moreones that are not expensive corporate stores. Mario delivers an old school charm and ability to do just about everything. Mario is an Italian immigrant who spent many years in this industry including working at West Point and fitting/altering cadet uniforms. I've trusted him enough to fit me for my wedding tuxedo, and subsequent visits have had him alter other clothes, customize a suit, and order tuxedo's for other events. Compared to renting tuxedo's form "Men's Warehouse," Mario is much more trustworthy in his approach to measuring and making sure everything fits when it arrives. His prices are also fair and everything is received promptly He essentially runs the business in his house (separate side entrance) off of Titusville road. If you blink you may miss it, so look for the sign on his front yard (took a picture of it when I stopped by today). If you're looking for something to be made custom for you, a tux for a wedding/prom/event, or need some clothes adjusted, he is exceptional at what he does and I highly recommend you see him

Don't hesitate to visit Smith Custom Tailoring. Located just off Main St. Poughkeepsie, this father…read moreson team offer almost all services one could think of. I'm super impressed with their customer service and skill in altering my clothing. Jared and Trevor worked on my wedding tux back in 2018, getting it to fit perfectly. I've taken multiple suits and another more traditional tuxedo to them since my wedding and, as expected, the outfits were perfect. They do offer dry cleaning options if needed. Support local businesses and know Smith has you covered!

Excellent and speedy tailoring. Very reasonable prices. Very nice folks. I've had several items…read morerepaired and hemmed. Nice job!