Both team members in the front of house are extremely helpful. They update you every step of the…read moreway. Received text updates. They were flexible with pick up time. They do not overcharge. They keep things above board. Car always looks new when I pick up. They go above and beyond. Realistic time frame for repairs. Would not go anywhere else.

JAMES WAS AWESOME! they kept me updated the whole way! SUPER CLEAN! Amazing service!read more

They did a beautiful job repairing my van. Very pleased. They kept me informed about the repair…read moreprogress and cleaned it inside and out.

Based on the positive reviews I read I took my Lexus RX 350 to get an estimate on some rear bumper…read moreand rear side panel damage from a hit and run collision. I was extremely happy with the work they did. It looked like new, the paint match was perfect! The total cost was more than reasonable considering the work that was done. I would definitely use them again, and recommend them to anyone.

I went across the street to get an oil change at a different business unfortunately the hood to my…read morecar/ latch wouldn't open. That business recommended I go across to "Big Boys" across the street so I went over to Big Boys and the owner Mr. Treviño and his staff fixed it. Great friendly service. I would definitely recommend them! Believe they specialize more in body work.

Poor workmanship and they broke my mirror. Didn't complete the job…read more They claim they did not break my mirror, but it was OK when I dropped it off

My car was damaged and needed a bunch of dents removed along with a windshield replacement. From…read morestart to finish, Berli's was absolutely top notch. The whole process was smooth, professional, and stress free. They explained everything clearly, kept me in the loop, and the work itself was flawless. My car looks great again, like nothing ever happened. I can't brag enough about this local, family owned business. You can tell they take pride in their work and really care about their customers. If you're looking for quality work and great service, this is the place. Highly recommend.

Today I went into Berli's to get an estimate of damage to my car. I went into a building and when…read moreI am came out I found that someone had hit my car and ran...no insurance information...no contact information left for me. It was very disappointing to have someone do such a thing, but unfortunately there are some terrible people in this world. Berli's staff member reviewed and took pictures of the damages. He will provide an estimate on Monday. Right now, I do not know the full cost of the damages. I truly believe in karma...when you do something bad to someone that badness comes back to you sooner or later. While I have forgiven the person for what did, it does decrease my disappointment in humans sometimes.

This is the second time we've had to bring our car to Gerber Collision & Glass after being hit, and…read moreonce again, they exceeded our expectations. Dealing with an accident is never fun, but this team makes the process seamless. They are always on top of every detail and truly go above and beyond for their customers. A huge shoutout to Valerie, who was incredibly helpful throughout the entire process--she made sure we were taken care of every step of the way. One of the best parts of their service is how they handle the rental car logistics. They coordinated everything so that the rental company came right to their location to pick us up. It saved us so much time and hassle! If you want a shop that is professional, communicative, and truly cares about helping you, this is the place. Thank you, Valerie, and the whole Gerber team!

I ended up at Gerber because it was a Geico Xpress Repair shop and my preferred shop was booked…read more I don't have many issues with the body work, paint or wheel reconditioning. That was fine, or has been fine so far. I'd say communication was "OK". Getting these guys on the phone later in the afternoon can be a challenge and they will give you a runaround. At one point I was working directly with Toyota Brand Engagement due to a parts delay, and even Toyota had issues getting Gerber on the phone. Main issue seems for me is that a lot of the reassembly work is rushed. I went to pick up my truck and noticed the automatic liftgate wasn't working. And like this wasn't hard to figure out. There was a big flashing warning on my dash. They took the car back and I waited an hour. Apparently one of the sensors hadn't been plugged in, but now it was and everything was working. I laughed it off - more happy than anything I got my truck back.But yeah it was weird. Couple days later I noticed that one of the LED bed lights hadn't been properly seated. It was actually sticking out one side. I was able to pop it back in with my hand. And one of the stem caps on my tires was missing (which I replaced myself). Nothing "major" but definitely a lack of attention to detail. Then the tail light they had replaced completely failed (no light, no blinker, and no brake light). They had mostly OEM parts, but this was labeled A/M, and that's exactly why it failed. I also found that the Rear panel was missing fasteners and the bumper had slight fitment issues that weren't super noticeable. And a wire harness that was barely secured. Toyota did the diagnostic and the tail light Gerber installed was defective. And recommended Gerber replace it instead of paying $800 out of pocket. Toyota was chill enough fix the missing fasteners for free though. Took it over to Gerber that day and J ran out all fidgety when I mentioned I had Toyota do the diagnostic, and said they'd order a new tail light, and it should be in the next day. Of course they'd call me.... ... I was the one that had to call. Of course no tail light because tomorrow was B.S. That's what I mean by communication. They'll tell you anything to get you out of their office and just go dark and insist they'll call you. Maybe. After a couple days, I ended up calling Toyota and ordering an OEM tail light with a real ETA of 1 to 3 days. Gerber finally called to complain because I gave them a bad CS survey. Not even to tell me that my tail light was in. And just whined about my insurance and all the hard work the did? This was a subpar experience that cost me an extra $800 and most importantly time better spent else where. I don't care if the repairs are free, I will not ever go back here. If you are a Geico customer and need collision repair, I would avoid this place and go to Caliber.

This was a great experience getting my door replaced. This is a very unassuming mom & pop body…read moreshop. There's no fancy waiting room or slick estimators. This was the best estimate of the three that I got, and the car looks like new. Easy to communicate with and work was finished on time and as budgeted. 100% recommend!

I brought my car here for body repair after a hailstorm and Debbie and Paul were amazing. Round…read moreRock Auto Body, is local and family owned which is also a big plus. Debbie helped me navigate any issues with insurance and the work on my car was impeccable. My car came back to me just like new. When I had a small issue with a door handle, they were quick to work with me to get it fixed. If I could give them 10 stars I would.

Had a good experience here in June, 2024. We brought our vehicle here to correct work that was not…read moredone at the initial shop we tried. I worked with Ricardo, and he was able to work with our insurance company to fix our Subaru Outback properly. He really advocated for us to get the insurance to cover all the repairs that the previous shop neglected. The car came out clean and the tail gate was good as new. I would use this body shop again if needed.

This place is run by the old Terex body shop. They repaired some hail damage to my car about 9…read moremonths ago and had to replace almost the entire body of the car. They were horrible to deal with. Never gave me updates. Never called me back. I ran out of car rental days. Took over two months to get my car back. It was a hassle. Fast forward to today my roof is LEAKING. Water is pouring in through my child's side of the car when it rains. Their response? The only person that will talk to me is the receptionist who says they will call me back. She told me that the manager said it's not under warranty because they sold Terex. However these same people still work there even down to the receptionist that I spoke to. My insurance paid them 19,000 to fix my car and won't address this leak. These people should not be trusted with your car.

I reached out to this shop to compare a bill I have…read more I appreciate their honesty and explanation. While I did not use them I can say that their response time and help with giving me an estimate even though I already had the work done is appreciated. I wish I would have w used them. Live and learn.

From the owner: 2 brothers body and paint are austinites that take pride in there work and offer service for a…read morerange of vehicles from exotics, old school cars to modern day vehicles. Come by and see us so we can get your vehicle back to its pre accident condition at 15310 ginger st Austin tx 78728 Monday thru Friday 9am-5pm or contact us at 737-356-1656. Insurance claims welcome! We offer towing.

Fantastic! My daughter severely scratched and dented one panel of the side of her car and Certified…read moreAuto Body was fairly priced, super professional, upfront, and kept me updated through the whole process. Highly recommend!

Outstanding experience! Matt provides exceptional customer service--he communicates clearly,…read moreresponds quickly, and really works with you to meet your needs. He priced out several repairs for us and even broke them into more manageable steps. His quote was very reasonable, and he saved us about $700 by finding more affordable parts instead of going through the dealership. Best of all, he fixed our headlight the same day and the work is flawless. Quality repairs, fair prices, and great service. Highly recommend!

Touch up Masters is the only place I recommend going for all your dents scratches and ding repairs…read more The owner is genuinely a master at making all those sorts of things disappear and looking like new. I've never been this impressed with this sort of stuff before but that's because I've never come across some as downright thorough as this gentleman. To top it off he's reasonably priced and does the work in a very timely fashion according to the level of damage he's having to fix. I had people tell me it would be impossible to fix the hole in my bumper without painting the entire front end of my vehicle claiming that the paint wouldn't blend or look good if they didn't do all that work which would have cost a couple thousand , low and behold Touch Up Masters did it no problem-- you can't even tell where the work was done and the paint was blended. Im so glad I had patience and found this shop because I was losing hope I'd ever fix this issue for a reasonable price. I knew someone out there could do it and not try and rip me off so I kept searching and researching reviews. I'm grateful in more than one way for the outstanding job and integrity of the owner at Touch Up Masters. He kept his word was done when he said he would be charged me a fair price, I couldn't have asked for a better all around experience. If it's your first time visiting keep in mind the shop is in the back of the building and not easily visible at first glance from Metric Blvd. but not necessarily hard to find if you know that simple detail of where to go. Just drive between the two buildings when you pull up go to the back and you will see a clear sign for Touch Up Masters. I highly recommend always getting quotes but I would bet money Touch Up Masters will not only beat the price but do a way better Job than most of those other self impressed dime a dozen "big name" companies. Those places are all about money and quantity over quality of work and will pressure you into making a hasty decision. Don't take my word for it show up and find out for yourself so that you can appreciate the level of detail I received at Touch Up Masters off Metric Blvd.

I cannot thank Jessie enough for the work he did on my car!…read moreI came in and he inspected the car and told me the fender would need to be fixed somewhere else (he was not able to) but he provided some recommendations that were budget friendly when I told him I would have to pay it out of pocket. Once I had the fender repaired, Jessie had my car worked on and completed in less than 24hours. He did it for a very reasonable price, much more reasonable than any other quotes I've gotten. I am happy with my results and would refer anyone to give him a call for car touch ups!