Jan. 6, 2026, Gerber Collision & Glass, W Pecan St. Pflugerville, Tx. I want to leave a review of the great job Gerber Collision & Glass - Pflugerville on W Pecan St. did on my car. I was rear ended as I sat waiting to enter I 35. I've never had an accident so I was kind of shook up. Thank God the man who hit me had insurance. I decided on Gerber Collision & Glass - Pflugerville to get my car repaired. Gerber Collision & Glass - Pflugerville did all the work in a timely manner keeping me informed of the progress at each stage. I am very pleased with the car, new bumper, new trunk panel. My car was completely cleaned on the outside and the shine was beautiful! I have to add the confidence and professionalism the personal was exceptional! I drove my car off their lot and home to my driveway. When I got out of my car I heard beep, beep, beep 5 times. I couldn't figure out what was going on. I got back in my car and it was completely dead. I was shook up and confused as to what was going on. Gerber Collision as for a review and I didn't give them a good review, because when I took my car to them it had no issues except someone rammed into me. The next morning Gerber Collision sent two men to figure out what happened. It was my battery! They jump started my car, took it to Auto Zone, got me a new battery and brought me back a running car. What exceptional customer service! This is the first time I have used Gerber Collision & Glass - Pflugerville and I will continue to recommend them for their first-rate work, excellent communication and ethics! Oh I almost forgot when replacing the trunk panel the Subaru plate cracked ( see picture, yellowed area) they ordered a new plate and had it delivered the next day. This business has WOWED ME!! EXCEPTIONAL! read more

Gerber Collision & Glass - My finished Subaru! - Body Shops Near Me - Pflugerville, Texas

I ended up at Gerber because it was a Geico Xpress Repair shop and my preferred shop was booked I don't have many issues with the body work, paint or wheel reconditioning. That was fine, or has been fine so far. I'd say communication was "OK". Getting these guys on the phone later in the afternoon can be a challenge and they will give you a runaround. At one point I was working directly with Toyota Brand Engagement due to a parts delay, and even Toyota had issues getting Gerber on the phone. Main issue seems for me is that a lot of the reassembly work is rushed. I went to pick up my truck and noticed the automatic liftgate wasn't working. And like this wasn't hard to figure out. There was a big flashing warning on my dash. They took the car back and I waited an hour. Apparently one of the sensors hadn't been plugged in, but now it was and everything was working. I laughed it off - more happy than anything I got my truck back.But yeah it was weird. Couple days later I noticed that one of the LED bed lights hadn't been properly seated. It was actually sticking out one side. I was able to pop it back in with my hand. And one of the stem caps on my tires was missing (which I replaced myself). Nothing "major" but definitely a lack of attention to detail. Then the tail light they had replaced completely failed (no light, no blinker, and no brake light). They had mostly OEM parts, but this was labeled A/M, and that's exactly why it failed. I also found that the Rear panel was missing fasteners and the bumper had slight fitment issues that weren't super noticeable. And a wire harness that was barely secured. Toyota did the diagnostic and the tail light Gerber installed was defective. And recommended Gerber replace it instead of paying $800 out of pocket. Toyota was chill enough fix the missing fasteners for free though. Took it over to Gerber that day and J ran out all fidgety when I mentioned I had Toyota do the diagnostic, and said they'd order a new tail light, and it should be in the next day. Of course they'd call me.... ... I was the one that had to call. Of course no tail light because tomorrow was B.S. That's what I mean by communication. They'll tell you anything to get you out of their office and just go dark and insist they'll call you. Maybe. After a couple days, I ended up calling Toyota and ordering an OEM tail light with a real ETA of 1 to 3 days. Gerber finally called to complain because I gave them a bad CS survey. Not even to tell me that my tail light was in. And just whined about my insurance and all the hard work the did? This was a subpar experience that cost me an extra $800 and most importantly time better spent else where. I don't care if the repairs are free, I will not ever go back here. If you are a Geico customer and need collision repair, I would avoid this place and go to Caliber. read more

I had damage to the side and front of my car and they did an awesome job with the repairs! They even made sure to put my bow back on the front of my car before returning it to me. Everyone here provides excellent service. The staff is very helpful, kind, and quick with the repairs. I was kept informed during the whole process. I will definitely come back and recommend that others come here! read more

See all

I got rear ended a while back (tragic), and the insurance company sent me here. I didn't really have any expectations other than my bumper being replaced, but I'm soooo happy it worked out this way. Not only was the service excellent (down to the sweetest reception staff), but they also vacuumed out my car and cleaned the outside.. I think they also straightened out my front license plate which was not a result of said accident. Additionally, they arranged a shuttle for me to the local Enterprise AND finished the repairs early all the while keeping me in the loop. If, for whatever reason, I need additional work done I'll be stopping here again. Seriously zero complaints and only good things to say. Overall very good experience (considering the circumstances of being in a wreck in the first place). 10/10, thanks y'all! read more

EDIT: I am leaving my original review below but make making an update to share my further experience. In the time since my original review, I have used Gerber 2 more times. Once for a hit and run to my wife's Lexus GX460 and then again for a comprehensive claim on my Lexus ES350. Both times I chose to have my car towed all the way from downtown to this shop because I trust them. Last week I had one of the most traumatic days of my life as I was involved in an incident where while I was not at fault, a dog lost its life. As a dog owner and lover I was extremely upset. My car was not drivable and I had to make a quick decision on where to send the car and the first thing that popped in my head was Gerber. So an hour after the incident I find myself in the lobby of Gerber with no transport and trying to start a claim with my insurance. The lady at the front desk (I believe her name was Dana) was incredibly kind and thoughtful. As I was on the phone with insurance she brough over a pen and paper, and later a note stating Gerber would get me a ride if needed. The personal touch on such an awful day was so very appreciated. Noel the manager was great. He personally reached out to the Enterprise manager to explain the situation and help get me into a car without having to wait 1-2 hours on my insurance to send the assignment over. Multiple went above and beyond to help me at a very low moment. While I have not yet had this 3rd car repaired as it just occurred, they did excellent work on my prior 2 vehicles so I am expecting no different. Thank you again Gerber! ********ORIGINAL REVIEW*********** I chose this location based off of their excellent reviews and they did not disappoint! I could not ask for better service, perfect 10/10. I dropped my vehicle of on Monday morning with damage to the bumper and fender requiring body work and repainting. They had it ready for pick up the next day! John was my point of contact for the repair to my vehicle. He did a great job keeping my updated with the status of my vehicle. Heather at the front desk was very helpful getting my repair reservation prepared and checking me in and out. The repair to the vehicle was fantastic, can't tell it was ever in an accident. My car is painted with Infiniti's "Midnight Black" paint, which is an option only available on the RedSport 400 models, and they matched it perfectly. On top of all this, they fully detailed the interior of vehicle during its extremely brief stay. I'm still not sure how they fit so much great work into so little time. Thank you so much Gerber Collision & Glass! read more

If you value your safety avoid this place at all cost. They don't care about the service provided look at the pictures that show the shoddy work done. read more

See all

I had a very positive experience at Gerber. The staffs are friendly and professional. Raunel took good care of my vehicle in a prompt manner and he is very honest and professional. I highly recommend Gerber! read more

At first glance, Gerber Collision and Glass seemed like a great shop. Dropping off my car was fairly easy, and the staff seemed friendly enough. They repaired my car in just a week, which I initially thought was impressive. Picking up my car was also straightforward. However, the real problems began once I got home. Under the sunlight, I noticed that the paint job was absolutely horrible. The paint felt like sandpaper, and there were blemishes on the surface that weren't there before. It quickly became apparent why they completed the job so quickly--they don't seem to care about the quality of their work and are more focused on getting cars in and out as fast as possible. I had to take time out of my day again to drop off my car for them to fix their mistakes. This meant arranging for a ride and more inconvenience, all while they still charged me $3,000 for the repairs. When I returned to drop off my car, I was met with nothing but excuses. To make matters worse, my car key's remote was left with stains that won't come off, and when I mentioned it to the owner, I was completely ignored. They also gave my car a car wash but the wash left scratches all over my car's paint. Now, I'll have to spend another $700 on paint correction just to fix the damage caused by their carelessness. When I came back to pick up my car after the second visit, I was shocked to see that it was still in poor condition. The blemishes weren't fully addressed, and there was some sort of compound left all over my car that no one bothered to clean off. I've since learned I'm not the only one who has experienced this type of poor workmanship at Gerber Collision and Glass. Many others have had to bring their cars back multiple times to get issues fixed under their so-called "warranty." If you're thinking about bringing your car here, be prepared for a huge headache, multiple trips back and forth, and a lack of quality in their work. Save yourself the trouble and look for a shop that values their customers and takes pride in delivering quality repairs. read more

Gerber Pflugerville -- great experience! Gerber and John were fantastic. Got to them w/no background, no review-reading, hadn't been to the place. Their staff was friendly, took my car in quickly, reviewed and explained the process and potential outcome. Kept me in the loop via text, and even returned the car a day earlier. Car repaired well, transparency in what they did / how much it cost, and came in to a shiny clean in and out car. Wife is very happy. There was a small paint job done, it was awesome. Thank you John read more

Front desk staff were nice and cheerful. Repair was completed earlier than expected. They did a great job on the body repair to my Tahoe. Highly recommend. read more

After my car was released to me, I noticed one of the interior door panels was loose. After calling John, I was able to take my car in quickly and he was able to resolve it within minutes. John is a great asset to this shop, would recommend his services to anyone else needing a repair. read more

The service was great and it was repaired super fast! Jay was my service guy and he was super responsive and available any time. Everyone in the office was also very nice! I came in because someone hit me and this place was on the other parties insurance list for covered shops. After looking at 20+ shop reviews I'm so relieved I ended up bringing my car here. For what my unfavorable situation was they made it as pleasant as possible. read more

We had a terrible experience with Gerber, the auto repair shop recommended by our insurance company, for a minor front-end accident involving our 2021 Chevy Traverse. We dropped off our car on October 16th and waited almost two months before picking it up on December 11th after paying the $1,000 deductible. It went back to Gerber from 12/22/23 - 2/6/24. However, even after all that time, the car was not correctly fixed to the pre-accident condition. We picked up the vehicle this afternoon and brought it to a trusted Chevrolet dealership that has previously worked on our vehicles. As of tonight, the advisor at this new dealership immediately noted many faults and shoddy work that Gerber performed. An exposed foam impact bar is visible through the grill; a plastic deflector is missing to direct air to properly cool the vehicle, and exposed wire looms in places they shouldn't be. The advisor who looked at this vehicle with us tonight immediately spotted all the incorrect things and has them properly notated. Codes were also pulled at drop-off, and there are problem codes in the vehicle right now. we have the printout (short to ground, wiring issues, body control module failures, voltage errors). Photos were included as there was also an identical vehicle at the dealership that has not had any body work done, so it is a factory comparison of what it SHOULD look like. Our vehicle does not look like it did before the accident, and having a 1:1 clone to compare it to clearly showcases the lack of quality work from Gerber on our vehicle. I would never recommend this shop to anybody, friend or foe. Also, as I have noticed from reading almost all the reviews on this location, many "problems" end up with Noel R. (manager). However, after our experience, I doubt any of these issues will be solved. It has taken Progressive to step in and offer to do the right thing to ensure our vehicle is back to how it was before the accident and that my wife and family are safe in this car. Noel and Gerber have had multiple chances over the past five months to make this situation right, and we have attempted to work with them many times. Still, no resolution was ever reached, and that's a sad reality of this claim that could have easily been resolved back in December but was pushed further back and handled poorly. If you value your vehicle, most importantly, your safety, do not take your vehicle to this Gerber location. (Full review in photos, as it was too long to post). read more

See all

Gerber Collision was amazing in getting my Jeep back into shape. After getting in an accident the team was very informative, responsive if I needed help, and very professional along the way. From the people working in the front office to the actual mechanics (Angel) working on my Jeep it was a great experienc and he updated me on the process. My car looks great and I'm very pleased with the service. read more

See all

Very responsive, attention to detail. Great explanation of the damage and what would be need to be fixed. Worked with our insurance company and met their established timeline to complete repairs. read more

Had a great experience working with Gerber. It did take a while to repair but we had excellent customer service. read more

Gerber Collision & Glass - Before and after - Body Shops Near Me - Pflugerville, Texas

Recently got rear ended and ended up here since this place was a nearby Geico Auto Repair Xpress location. I dropped it off on a Thursday and got my car back the following Tuesday. The end product looked really good and they were fairly thorough in finding the parts that were damaged. My car also came back not only fixed, but cleaner than it was when I left it. The service was great! Julio was the one in charge of my vehicle and he walked me through everything they did. Julio and the staff were always in a good mood and really pleasant to work with. Honestly, they handled all the work, and I wasn't very involved in this whole process, which is totally fine by me. If anything happens to my car I know where I'm taking it. read more

We had two cars damaged in the hail storm early last year. Gerber Collision And Glass said they had XX people in line but would be able to get to us later in 2021, we were in line. Check in later that year after hearing nothing Oct/Nov and they said parts are being delayed, and it would be Feb/March - and we were 12th on the list. This is reasonable as it was the time cargo ships were stacking up, so we waited. Come May we go back in and they say "That they stopped working on hail damage claims because they had too much other work to do." I asked them - why I wasn't notified if we were no longer "in line" and they weren't planning on fixing our cars. (They didn't notify myself or my insurance in any way) They said: "Do you know how many people are on that list? Its too big"... I told them that was irrelevant and we were customers and should be notified if they no longer planned to help us,, we were waiting in line. The manager got snippy with me and told me they would try to fit me in soon. 3 Months later and still no word, so I contacted my insurance and moved to Caliber. We have both cars scheduled in a time slot to be fixed within a day of moving. Long story short, I would urge you to be suspect of Gerber Collision and their claims, and not to use them if you want appropriate customer service. We are very unhappy with how they ignored their due diligence to customers that were waiting on them to do work. There are potentially hundreds of others on their Hail list that don't even know they are being ignored. If they had kept us up to date/told us they would no longer help us this would be a non issue, but they wasted a huge amount of our time. read more

I hit a guardrail during the ice storm in my brand-new expedition, i took a leap of faith in this company not knowing anything about them but i am so glad that i did. I worked with Angel and he was amazing! he sent updates every Tuesday and Thursday with status updates, he kept me up to date with every detail. I got my car back and it looks brand new, they fixed it way faster than i had expected. I would recommend this company to anyone!! read more

Absolutely great customer service and fast repair. This is the second time we have used this Gerber location for repair via insurance claim. They are very easy to work with, good communication. They took care of all paperwork. Jon was professional and accommodating to our needs. Thank you for prompt professional service. Oh and car looks great. They took care to check out all needed repairs, left nothing unfinished. read more

took 2 months to get car repaired. Still wasn't fully repaired had to go back for another part. Front desk was fine but management and the rest was terrible service. i would call and sit on hold. pho calls not returned. terrible service read more

Gerber collision is amazing, 100% recommended. They helped my son and fixed his car bumper . We will definitely used them again

Long story short I had an accident that left the front end of my car destroyed, luckily Noel and his team at master auto craft took care of my baby. They didn't just restore it to its previous state they totally revamped it! The work they put in on my car is straight craftsmanship. Unbelievable work the paint match is perfect and I'm leaving with a off the showroom floor appearance. Once again thanks Noel and the rest of the team that made this accident into a blessing! read more

See all

John went above and beyond for us! Kept us updated thru out the whole process and remained patient anytime we called with questions. In a world where people over promise and under deliver-John and the front desk ladies were the opposite! They made sure they stood by their word and didn't leave us hanging or in the dark! y'all are all appreciated! read more

Gerber Collision did a great job fixing up my car after a minor car accident. Not only did they fix it quickly, they personally communicated updates during the process. Everyone who I spoke to was kind and friendly. Highly recommend Gerber for taking the stress out of what could have been a highly stressful experience. Thank you! read more

I took my care in after a collision. The other party's insurance paid for the damages. I was assigned to Angel which assured me they will have my car in two weeks.They lived up to their promise and my car was ready on time. I was very happy with the outcome until I drove to work that night and noticed the repaired side was coming apart. I took my car in and did not hear anything but excuses from Angel. They told me bring it back two days later which I did and they supposedly put the parts back together. Two days later the parts were falling apart again and I took my car in and again Angel gave me nothing but bogus excuses that parts are after market and that's why they don't fit together right which made me really upset. It was at that time GM Noel walked in and took over. He told Angel the head light has to changed to OEM part otherwise things would fall apart. They then ordered the head light and two weeks later I took my car in to get the light put on. The same night after I took my car back while driving to work I noticed the new light was facing down ward therefore not shining on the road that Almost made me to have a wreck. Again I took my car in and one of the guys adjusted the light and told me it can not be adjusted better. The light still not right. Today I noticed the same parts coming loose but this time I can see the parts were glued together and the recent Texas heat made the glue come apart. I went back to show the car to GM Noel but I was told I could not see him and need to make an appointment. Then they told me to leave my phone number and Noel will contact me. Angel lied and cheated me all this time by not doing what a legitimate business should do. very bad Experience read more

When we speak about companies that reflect the values of Our City, I couldn't think of a better corporation than Masters Auto Craft. Time and time again, the craftsmanship and dedication that this company shows to its clients is phenomenal. The customer service was exceptional and their willingness to guarantee the work that has been done on your vehicle means that they stand with you after the repair is done. Not just during the first 90 days. With Pflugerville being the 3rd fastest growing city in America, we want companies that shine a bright example of what the City stands for and what it can become in the future. Masters Auto Craft is one of those companies and we're proud to have them. read more

I just picked up my Volvo after getting rear ended on I45. They did a wonderful job. The damage was quite extensive and costly but it came out beautiful. I hope I never have to use them ever again but if I do, I won't hesitate to call them again. read more

Ok, this is a long one but a review with 5 stars where I wish there was a higher rating scale... this is a 10 star for me. I brought my car in to Masters because I scraped a pole trying to park in a spot at the parking garage at my apartments... and totally misjudged. The pole was fine. My car wasn't. Geico offered me to go here or Calliber and I've used Calliber before due to another incident back in 2015.. but that's a story for another day. My appointment was made, I came in and was greeted warmly by the receptionist Dana. I met with Julio who is the magician. He works magic. No smoke and mirrors here though. I was walked through every step of the process to get my car back up to par and more. I was given a rental, and since Geico works with these guys there was a car waiting. They got to work on my car immediately and I was back with my car within 3 days. The work is phenomenal. The car door ding is GONE. The scrape you never would've known was there! Also they cleaned my car and more. I could write a novel on how impressed I am by the care that Julio, Noel and their team put towards making my experience the best and made to feel like I was a priority and not another job. I highly recommend this place to anyone needing any repairs done. They will bring your car back to you looking better than the day you bought it. Seriously I can't say enough except that the team at Masters Auto go above and beyond customer satisfaction and quality. read more

See all

5 STARS!!! ***** My experience here has been wonderful Had a car wreck, went throng insurance (Geico) and the entire process was a BREEZE! Showed up, rental car was ready, all the paperwork and hassle was taken care of for me, drove the rental for a few days until my car repairs were complete. The entire process I was informed of what was going on and where we were in the process through an automated text message system. Awesome! Everything was GREAT! Good Job guys read more

I dropped my car off on March 11th and was quoted March 23rd. I got text messages letting me know the status of my car. The office personnel and workers were all so nice. When I picked my car up, she looked like new money. Like I just got her off the car lot...lol I would definitely go back and recommend this place for body work :) read more

I accidentally hit my rear door and got an estimate of about 5.6K and 2 weeks for repairing from another body shop, which is crazy. And I went to Masters Auto Craft which asked for half the price and only took 3 days to finish all the work. And the work is perfect, they even installed my protector back to the door. I will definitely recommend them if you need a body shop. read more

Amazing customer service the whole way! Got greeted by Julio, explained what was going to happen to my car and got text updates on the status of my car! For sure will come to them if I need anything again! read more

I brought my car in due to a Geico claim and they were very understanding that I was hard of hearing and that it is hard for me to communicate on the telephone. They texted me updates and Jamel did an amazing job accommodating me and my needs. They returned my car to me CLEAN and in great condition! I would recommend this business! read more

Gerber Collision & Glass - After I picked up my car - Body Shops Near Me - Pflugerville, Texas

My wife's car was damaged while parked. The insurance company recommended Masters. They were very professional and explained the entire process before I signed anything. They kept me updated on the progress of the repairs and explained all of the work done. They are outstanding!!! read more

i just got my ford fusion back today and it looks PERFECT! Julio helped me so much from the very start. when i first took my car in the day after a hog ran into it, julio was very thorough with everything he explained and also gave me all of the information if i had any questions for him, my insurance, or anyone else. when i picked it up he went over everything that was fixed/replaced. everything looks just right! i am extremely thankful i chose to go to Masters Auto Craft to get my car repaired. I 100% recommend them, ask for Julio! read more

Great quality work. I came home to visit my family and had a damaged side mirror due to someone driving an RV. I was able to bring my car in immediately for a quote. Julio was very helpful. They ordered my mirror from Ford which was in stock. They painted the part quickly on the next business day and had it installed in a very short time. I also had an error message which they fixed with no charge by disconnecting and reconnecting the car battery. I was very thankful since I could now see my mileage number on the front panel. They also washed my car. The people were very professional and did a great job. The work was done quickly and I appreciated Julio's help. I had to drive long distance home to another state and my car is now ready to go with both problems fixed. Highly recommend. read more

I'll keep a long story short. They did a solid job on the repairs after it was in a multi car accident. After I got it back ,my car had some issues and I brought it back in and they gave me a loaner car and took care of the issues and went above and beyond as well to make sure my car was in good condition and gave me some tips about my car and how to maintain it. My parking light went out almost immediately after I picked up my vehicle, but it's not a big deal. Noel, Julio, and the receptionist were all professional. I'm no longer with Geico because of the awful handling of my claim and costumer service but this collision made the situation less stressful. read more

I brought my car here a month ago and was told it had life time warranty. I noticed that the part that was "fixed" was messed up again. I called and asked about bringing it in. I spoke to Mark and he was telling me it couldn't possibly be the same thing. He was rude and made me feel like I didn't know what I was talking about even raised his voice a little. It almost made me regret bringing my car here! Thankfully when I got here I spoke to Mike and he was super understanding and agreed that it was under warranty. He immediately started to work on it! If you're going to come here don't deal with Mark he has horrible customer services skills ask for Mike. Mike is the only reason I'm giving 4 stars if not it would be 2. read more

I seriously wish I could give 10 stars. 100% exceeded my expectations! Will definitely come back for any future body work.