Had a good experience here in June, 2024. We brought our vehicle here to correct work that was not done at the initial shop we tried. I worked with Ricardo, and he was able to work with our insurance company to fix our Subaru Outback properly. He really advocated for us to get the insurance to cover all the repairs that the previous shop neglected. The car came out clean and the tail gate was good as new. I would use this body shop again if needed. read more

This place is run by the old Terex body shop. They repaired some hail damage to my car about 9 months ago and had to replace almost the entire body of the car. They were horrible to deal with. Never gave me updates. Never called me back. I ran out of car rental days. Took over two months to get my car back. It was a hassle. Fast forward to today my roof is LEAKING. Water is pouring in through my child's side of the car when it rains. Their response? The only person that will talk to me is the receptionist who says they will call me back. She told me that the manager said it's not under warranty because they sold Terex. However these same people still work there even down to the receptionist that I spoke to. My insurance paid them 19,000 to fix my car and won't address this leak. These people should not be trusted with your car. read more

Our car ended up being totaled. Terex kept us updated every step of the way and provided pictures and information. They told us what they could do if we decided to fix the vehicle anyway regardless of insurance and as they uncovered more extensive damage even advised us that they wouldn't recommend fixing what had happened and keep the integrity/safety of the vehicle. They made zero money off me but looked out for my family's safety. I will 100% use them for any body work needed in the future. Their integrity, honesty and work ethic was A+. read more

Joe Hudson's Collision Center - Body Shops Near Me - Austin, Texas

The only reason I'm giving them the third star was because they detailed my car really well which was nice and the finished product was well done. And I realize you could argue "Well the end product is all that matters", but I found myself frustrated with the lack of communication and uncertainty of the staff. I understood that it could have taken up to 7 business days to repair my vehicle but I wish they would've called me with updates. Instead, I had to call them every few days for them to tell me the adjuster would get back to me but never did. It took 8 business days (12 days) for my driver's side mirror and paint job to be fixed. read more

Joe Hudson's Collision Center - After - Body Shops Near Me - Austin, Texas

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Terex just completed auto body repair on the rear of my Ford truck. This was an insurance claim from a person that ran into the back of my truck. I am so pleased with the work Terex did. I had never heard of this company and wasn't sure I wanted to take a chance with them but the other party's insurance was paying for the repairs and had me get my initial estimate at Terex. I had always had repairs done at my dealership but Terex was so friendly and helpful during the estimate process I decided to take a chance with them. Wow, what a great job they did on the bodywork. They even detailed my truck when finished. I can spend hundreds at the dealership on work and they won't even vacuum my truck. Very impressed with Terex. read more

My car was vandalized and Joe Hudson's did an excellent job helping me through the process. I ended up paying out of pocket, and they were able to work with me on discounting the labor rate. They vacuumed out all the broken glass and my car looks better than it did prior to the incident! They even painted a small portion of the damage free of charge. Communicated well about when parts came in and the timeline for repair. My vehicle took one day to repair. Highly recommend! read more

Worst experience I have ever had at a body shop. Car was broken into 2 months after I bought it, this was in August 2023 (Dodge Durango Hellcat). Called them immediately and set up and appointment with them and my insurance. They ordered parts, but in the middle of September 2023, we had a bad hail storm, so they told me I would have to wait because they were busy with hail customers. I said why would I have to wait when I was there before the hail storm even hit. They slipped up and said it was because they make more from PDR (paint-less dent removal), so I went to the back of the line. They let me take it in in early October to "fix" everything. Then found out they didn't have all the parts, because they were NEVER ordered. While my car was there, they had a new person try their hand a buffing, their first time, on my brand new $110k car (2023 Dodge Durango Hellcat). See pics, there was no damage to the back quarter panel, but somehow there were now swirl marks all over the back. Told them about that and took it back a month later. only for them not the have all the parts, still. It is now Thanksgiving, and I call the week after, so end of November, and find out that they haven't even ordered all the parts for my car yet. Remember, this started in August, now we are in December. They said they STILL hadn't ordered any parts for my car. Finally, middle of December, they say they are ready with all parts. Took it to them, for another week, this is a total of 6 weeks at their shop, and then they said they were done. Took pictures of the NEW swirl marks on the door now! Took it back to them in January, said they "took care of all the swirl marks). I take it back and show them and they said, "I cant see anything", go ahead and take a look in the pics and tell me if you can see anything. And I am NOT a body shop or paint expert. Took it back for the 6th time to fix it and some other things like the scuff marks they made on my door that they said, "were already there.". Well, it was a brand new car, so no, they were not already there. Also to fix a scratch in the leather that was never there to begin with. Took it back a final time in February to show them the scratch that was STILL there from the original break in and they said they would take care of it. It is now the middle of April, 2 months later, and nothing from them. I still have the swirl marks on the door and it looks worse than when it got broken into. Go ahead, call them and ask them about the Durango Hellcat. They ALL know about it and the comedy of errors they pulled on me. So, here we are, 8 months later, after the original appointment, and my car is STILL not fixed. Go there if you dare...........but it's in your best interest to find somewhere else to take any car to get fixed. See photos and some dates. The ones without dates are what it looks like today. So, 8 different weeks at the shop total, and over nine months later and still not complete. read more

I want to thank Terex Auto body for their quality work! It took a little longer than I anticipated but they were waiting on parts so that was out of their control. The job they did was flawless and they really went the extra mile. They even washed my truck including vacuuming out the inside! Would definitely recommend to friends and family. Regards, Nick read more

If you are looking for a premium auto body shop that provides world class customer service, then look no further! I HIGHLY recommend Terex Auto Body located at 1600 Howard Lane in North Austin/Pflugerville area. Raymond Morgan and the entire Terex family are professionals in every aspect. They did a stellar job replacing my bumper, plus they detailed my car to perfection!! Terex Auto Body shop has earned my trust and my business! read more

Razz Posadas and his crew completed the job with meticulous attention to detail. The interior didn't require any work, but they detailed it and it smelt amazing! There was an issue with the tire alignment, but they accepted responsibility, picked up the car from my residence, fixed it, and then delivered it back. I am impressed with this body shop and I highly recommend it! read more

Joe Hudson's Collision Center - Tire area repair - Body Shops Near Me - Austin, Texas

if you need assistance with your vehicle due to an accident, take it to no other than Terex Auto Body, they are most outstanding in every way. The Manager is simply amazing, I've personally have been in a few accidents in the past and he made my experience very easy and stress free, for a single women that is very important to me. Most see you coming and rip you off. Not Terex, they are a honest and stress free place to take your vehicle too. Upon picking my vehicle up, I would say it looked better then before I had the accident. I personally am more impressed by their work than any other Auto Body in the area, not just Austin. I just want to say thank you so much to the Manager, and staff for all your help and consideration for your clients and taking "pride" in your business. I hope that the Owner realizes how great you guys really are. A very satisfied custome. read more

The insurance company of an individual that hit my vehicle had Terex listed as their preferred body shop. Being so far from where I live, I was initially upset. However, I'd say this was a lucky break for me as Rex and his team are absolute rock stars. I have no complaints and they did a fantastic job with the repair and even buffed out a scuff that I had from a different incident. Amazing shop, will be returning for all my body work needs. read more

DO NOT take your vehicle here. There is absolutely zero security for any vehicles. They left my vehicle out by the side walk on a busy street along with 10 other different vehicles. My vehicle was broken into and everything stolen. When I asked about security cameras.... they of course do not work. There are no gates around the perimeter. My vehicle had been broken into over a month ago... and nothing was communicated to myself or law enforcement. When I called to ask about how they deal with these matters, they were very unprepared and unapologetic for they're lack of responsibility for the security of the property. Again 0 gates. 0 cameras. 0 communication. Good luck. read more

Great place for auto body repair. They got me in quickly after my replacement bumper came in and did a great job! Ray was awesome to work with! read more

Well I wanted to give them a higher rating but came here for bodywork done and they are an approved body shop through insurance....Ivan was pretty friendly on the phone and I think that Andy was who we dealt with checking in and out and he was also pretty good. They didn't have good estimations on when my vehicle would be done, kept hearing waiting on parts. Wondered why tracking isn't used or able to obtain where brackets to attach a bumper but it went about 4-5 days past original estimate which coming up to a holiday weekend was a bit annoying. They did a great job and the car looks good but detailing was a little sloppy...the dashboard and shifter were still dusty and the license plates weren't cleaned. Big annoyance for me is that I now have to take my car into the dealer because a TMS sensor for my tires went off as they did a wheel alignment...so something was incorrectly done. And also now when I try to accelerate quickly, the engine thumps violently...I have a fairly new car and it definitely did not do this before. Pretty concerning and hopefully my car isn't messed up, I'll see when I take it to the dealer this weekend and will update my review accordingly. read more

I would recommend Terex to anyone in the Austin area. Quality work and attention to detail. They got my in for hail damage which was a big job. Truck looks flawless! read more

This is the scene: I park my car on the street in front of my house while we do some yardwork. My lovely neighbor proceeds to pull out and ram his vehicle right into my driver side door (not sure how he got me, since our street is quite large). Thankfully my neighbor is an honest man and after all the insurance paperwork was taken care of, I opted to take my car to Terex since it's within walking distance to my house. The insurance (Farmers) wanted me to take my car to some other locations that they normally deal with, but I went here, got an estimate and it was within the price range that the insurance was willing to pay so it worked out beautifully. Rex is the owner of the shop and he's amiable and easy to deal with. He's responsive on emails and I didn't have to deal with the insurance after they signed off on the estimate work - his shop dealt with it. I would say that you might have to wait a few minutes in the office because Rex is the only person running the joint - not a problem, but just keep that in mind when you're there. The work took a normal amount of time and my door and fender look great. Work is guaranteed, so no worries there. A few days after I got my car back, I noticed that my cruise control light had gone out. Not sure if it were the result of the work that was recently done, I asked Rex to check it. It took a few minutes and his mechanic said the light just happened to go out at the same time. He ended up replacing it for just the price of the item! That is customer service! No one likes bringing their car to a body shop, but if a place can make it a tad bit more enjoyable, I'm ok with that. Tip: They deal with Enterprise a lot, so it's easy to get to and from the rental car lot. read more

Asked for some help with minor scratches and door dings on my truck as well as with replacing a plastic trim piece on my wife's Jeep. I shared a number of detailed photos but was asked this morning to come in person to show Rex my vehicle. I let him know about 15 minutes later that I was on my way. Rex said thanks right away and we were set to meet. When I arrived 15 minutes after that and asked for Rex, the receptionist told me I "just missed him" and he had left for that day just before I arrived. What? Pretty pathetic customer service and all Rex had to say was "Sorry"... Not sure how the quality of the work is because we didn't get to that point. Total waste of time and pretty insulting experience for me though... read more

Terex Auto Body was great in servicing my car after it was hit. Mike was a great help the entire time and consistently communicated with me regarding where my car was at in it's repair timeline. He's a great assessor and gave me an initial quote of four days off hand with a quick visual inspection from the day I dropped it off but Terex got it out in three. The small courtesies extended to me and the polite professionalism means I would recommend this shop to anyone any day and am more than willing to return if I need future work. read more

Got estimates from several other shops where it became clear that they were trying to over repair my car in order to force me to use my insurance. Finally stopped by Terex based on a recommendation from a a coworker who had previously worked there (which I thought was a good sign). The estimate came in well under what the other shops quoted me and most importantly - it was HONEST and aligned with what I thought the extent of the damage really was. Frank was great and super easy to work with. Would absolutely recommend others to go check them out! read more

Quoted 2 days for replacing bumper after car got rear ended. It took 7 days. There are still sanding marks on the bumper. Sure they guarantee their work but why would I want to go through such a hassle again? read more

Joe Hudson's Collision Center - Here is a very poorly refinished bumper by Terex. What you are looking at is wet sanding marks that weren't polished out. - Body Shops Near Me - Austin, Texas

Wonderful experience. Terex worked some magic to clean up a nasty front panel scrape that saved me from having to replace the entire bumper assembly. Very nice staff, highly responsive, and the price they changed me was reasonable. Thank you, Terex! read more

They were great....took my Lexus I'm and it looks like new. Will return again if meeded

I just picked up my car from Terex, one day early! It looks beautiful. I needed my bumper removed and painted. Frank was very friendly and professional. The job was completed sooner than expected. Which was great as I was renting a vehicle. Thank you, Frank! read more

This place was like a dream. Scraped up my new BMW, and the dealership recommended them. I figured they'd charge an arm & a leg. Guess what? The price was $258. And here's what i got. *they came and picked up my car & then dropped it back off for free. this included putting a little gas in it as well *they cleaned my car *they repaired the scratches perfectly. the bumper looks brand new. *they fixed a part of my bumper that was smooshed in a bit, which i bought the car with b/c it was used. i did not mention this to them, but they fixed this as well. i almost died of shock when i got it back and saw the entire bumper was perfection. and all for $250. unbelievable. i want to hug these people. go to them. now! read more

Sometimes people have accidents. And sometimes those people happen to be your boyfriend, and you don't necessarily want both of your insurance companies to punish you for years about it. That's when I turned to Terex. We talked to the owner Rex about the quote and he was super knowledgeable, friendly and efficient. He gave us best case and worst case quotes and assured us he would ask permission to proceed with additional needs once they took off the bumper and saw the actual damage. Luckily, the quote ended up being in the best case scenario and the repair was done extremely well. I even had a problem with a loose splash guard and they threw up some extra clips at no cost. Communication was good and there was always someone available if I had questions or concerns or just wanted an update. My 2013 Honda Civic looks as good as new and I would definitely return for future auto repair needs. read more

Awesome, awesome, awesome! This was the third time I've taken a car to Terex. First a deer and my daughter's car collided, then my wife's car was hit while she was in the Barton Creek shopping mall parking lot (no note left ... only a huge dent in the door). This one was my fault (guy short stopped in the middle of a right turn and I hit his trailer hitch cover) and the paint on my front bumper was cracked and peeling. These guys have been amazing! Matched the custom paint I had for the stripes on the mustang and took out another dent I in the rear quarter panel and touched up the paint. You can't find the repairs. They are perfect and I'm one picky son of a gun (I love my car)! The car was washed and clean and they even put the shiny stuff on the tires. The shop isn't the fanciest by any stretch, but the service and attitude of the staff are second to none. I drove all the way from South Austin to take them three cars. They must be good! These are super nice people that know what they are doing and go the extra mile to make sure you're completely happy! Every car was repaired quickly and perfectly! I can't say enough good things about Terex. These are absolutely the people you want repairing your car when you have body and paint work needs! read more

Rex and staff thank you once again for going the Extra Mile your Quality, Professionalism, and Dedication are Unsurpassed. With my utmost appreciation, Thank You Rex Joe H. read more

Love these guys! I hit a curb and damaged my front wheel drive vehicle. They did a great job of looking for affordable parts, keeping me up to date with what was going on with my car, and charging me a reasonable amount for the repairs. I then recommended a co-worker who hit a pot hole and they were able to repair is rim for 1/4 of what the dealer was going to charge. If you're looking for a great mechanic in Austin, these are your guys! read more

Andy and Jazmin were wonderful! I really didn't want to be late going into work so Jazmin emailed me all of the paperwork that needed to be filled out ahead of time and Andy even made sure that someone would be there a bit early so I could just drop my car off, hand them the keys and hop into my rental. Such a seamless process. Everyone was a joy to speak with, excellent outcome, timely and when I got in my car it was cleaned so well (I havent seen my car this clean since I bought it) and smelled great! Not sure if that's a common practice but I've never experienced it before. Will definitely be returning, hopefully not too soon though! Thanks Terex!(: read more

I noticed my car had a long black mark in the paint on my front bumper. Talked to Rex and he said bring it on by. He cleaned and buffed out the spot on my car in less than five minutes and charged me nothing for it (it was minor). None the less, you try finding a service here in this city that will do anything for free, by the owner of the shop no less. Five stars for honesty, ethics, speed, and results. Highly recommended. read more

A BIG thank you to Andy and staff for all of their professionalism. They treated me very well and fixed my Maxima within two days. When I picked up my baby they had it looking brand spankin' new. I will definitely refer all of my friends and family to Terex Auto Body & Paint. Thanks again! Nathalie Sterling read more

Got my car fixed there after it got hit by hail. They were super accommodating with my schedule, and then even took over phone calls and emails when my insurance was not doing their due diligence. Super great experience. read more

I don't think I have enough room to write about these guys! From the very beginning, the staff was very nice and easy to work with. I had issues getting my rental car through the persons insurance that hit me and the terex staff were very understanding and didn't rush me to get it in to them until I had it all figured out. Jasmine did an amazing job keeping me in the loop. I never had to wonder what was going on or if there were any setbacks. If I didn't have an email telling me the current progress, I had a voicemail from her updating me on it. She was always friendly when I would call the one or two times I actually needed to. Isaac and Andy were also great to work with! They were both very knowledgable and efficient in their estimates. As far as the whole team goes, I'm just in awe. My car looked brand new, inside and out, once I picked it up. They did an amazing job on the actual work. The detailing was a nice surprise. It literally looked like a brand new car sitting in the lot and when I got inside I was amazed that they had cleaned so thoroughly. They had even bagged all the stuff in my back seat and cleaned there as well. In the beginning I was nervous because this shop was chosen by the insurance of the person that hit me, but I've definitely found a body shop for any future repairs that I might end up needing. I will definitely be recommending Terex to anyone looking for a good body/paint shop. read more

I don't expect, but truly appreciate, people who do excellent work and go above and beyond. I really couldn't ask for more. There was one communication bump along the road -- the kind of thing that can happen even with skilled, competent people. They bent over backwards to resolve it. My hat goes off to Rex, Robert, and the rest of the team at Terex. read more

I have used Terex twice in the past, once for my sister-in-law's care and once for my wife's van and have always been very pleased. This time my truck was hit in a parking lot at Target while I was shopping. No note of course. Terex did a great job making the process very easy once again. It was ready ahead of when I expected it, and it looks exactly like new. Terex also fully detailed it before pickup. Rex is very easy to work with and I really appreciate the attention to detail, the extras like free rental car service and car detailing, the fact that they deal directly with the insurance company, and they are also conveniently located (for me anyway). I highly recommend them. No complaints whatsoever. read more

Where do I begin!? I should say I never write reviews unless they totally deserve it! About a month ago I went all over town trying to find the company that could put my car back together after it was nearly totaled. From the start I called and talked to Rex and he said don't worry just to come in and they will take a look. Long story short they couldn't have been nicer and accommodated me in every way possible. I was so worried because the accident was not my fault but they called the company for me and did all the dirty work. My husband was a skeptic because how often do things go smooth and right at a repair shop? They helped set up my rental car too I didn't have to make any phone calls and the insurance took care of everything because they talked to Rex! I have a baby and know the inconvenience with car seats and everything so they helped me moving stuff to the rental car and back. They also offered to drive me home and have the rental car sent to my home! But a few days later ( much sooner than I had anticipated) my car looked like new! Today I had some little dents in it from a lady dinging it with her door I brought it in and they had it done in no time. I highly recommend this place and have found my forever car repair spot in Austin! They always go above and beyond and are so quick! Oh and Isaac at the front desk is super great and nice too! Thank you guys so much! read more

Terex did a great job with my wife's toyota that was in an accident. The body work came out great and the car looked better than ever. I would recommend them for any body work. The customer service was very good, they took care of us and worked with the insurance companies to settle the claim. read more

Terex is an awesome place to bring your vehicle to get work done, they take their time make sure you are aware of where they are at in the process, so trustworthy and very reliable. I got the vehicle back in a timely matter and even better then when it went in!! I highly recommend this place anytime of the day!!! read more

Took my 1997 E39 to Rex and his crew at Terx to repair some sun damaged paint on the roof, trunk, and a few other places. Also had them take out a door ding. Could not be happier with the result! This is my first BMW and he a lot of sentimental value (as well as 505K+ miles!) so I didn't want to trust just any shop for this work. Good quality work at a good price. Again, could not be happier! Thanks Terex! read more

Joe Hudson's Collision Center - Body Shops Near Me - Austin, Texas

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