My wife and I both share the first name of Charlie. While eating at this location we both agreed it was one of the most tasty burgers we have ever eaten. Additionally the fries were also amazing. What was even more amazing was when a young 22 year old man greeted us at our table to ask how our food and service were. During our conversation we discovered this young man was the owner. What the would need is more people lime Henry running a successful business at 22 years old. All we could say was amazing. I sure hope some food critic reads this and goes into this business to see what a great place VA has right in their backyard and also how America allows young and old be successful through hard work. Henry is a shinning example of the American Dream. Thank you for restoring our faith in youth. read more

Are you looking for a bland, stale, tasteless burger? One that tastes like it was lost in the freezer 4 years ago and just got cooked and served to you? Do you like fries that are limp and doused in salt, or a wait staff that doesn't care. Then McDonald's is the place for you! But if you want a burger that tastes great, fresh fries full of flavor, and staff that clearly love their job, then go to Smashers! Easily the best burger in the 757 (no offense to Frank & Patty's or Jack Brown's - you're good, but this is just better). Prices are reasonable, even if you're ordering from their food truck going around the area. And the burgers themselves are amazing - wonderfully smashed, perfect balance of meat flavor and seasoning, cooked to perfection. The burgers themselves are always juicy, but not overly so - a problem I've always had with places like Shake Shack. I love the owner's story and will always support this small business. Keep up the great work! read more

I'm rarely compelled to write reviews, but this experience warranted one. I ordered an Original Smasher (smasher style; smasher sauce, pickles, onions) and fries. At $18, I expected a high-quality smash burger and hot, well-executed fries, but both were underwhelming. The burger lacked the crispy sear you expect from a smash style and wasn't notably flavorful, and the fries were overcooked, under-salted, and flavorless. Service was also slower than expected for a simple order; there were barely that many of us waiting. This used to be a well-revered food truck. I almost gave this a 2-star review because the price point of $18 (that's the price WITHOUT a drink), but I'm not trying to tank this joint's average. Maybe it was an off day. I truly just want to give an honest review to temper all the glowing reviews that led me to this place today. I will not be returning. read more

Smashers - Exterior of Smashers Burgers & Fries - Burgers Near Me - Norfolk, Virginia

I moved to Norfolk in November, and Smashers has already become a regular in my restaurant rotation! The burgers and fries are always fresh and full of flavor! The smashers sauce is also really good, I love it on my burgers, but also to get a side of it to dip my fries in! This is a casual dining experience, you order at the counter, then wait for your name to be called at the window when your food is ready. It's a little longer than fast food, but it's really fresh and made to order. read more

Smashers - Burgers Near Me - Norfolk, Virginia

After three visits I'm convinced that Smashers needs to be updated to a 5. It's not just the fantastic burgers, oh they are fire!!! It's the entire business. I had an opportunity to talk to the owner Henry for the first time on my most recent. They are looking at expansion in Hilltop. I expressed my satisfaction with the operation. Smashers is definitely a contender for best burger in the 757. read more

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I had the chance to try Smashers at the Norfolk Premium Outlets with a sista friend on 6/6/26. I had seen a review by a local content creator and decided to try them out. I had a the Original Smasher w/ fries and a drink. The young lady that waited on us was friendly, offered suggestions and handed us our food when it was ready. They have both in and outdoor seating and played good music. The burger was tasty with good toppings, the fries are thin and they serve Coke products. Prices are very similar to Five Guys. The also serve hotdogs, and milkshakes. If you got a hankering for a good burger while in the 757, try them out. read more

Smashers - Original Smasher w/ mustard, pickles, grilled onions, lettuce, tomatoes and fresh fries - Burgers Near Me - Norfolk, Virginia

Smashers Burgers & Fries - Norfolk, VA Visited: April 15, 2026 First time trying Smashers, and my immediate impression was that it feels like a knockoff of Five Guys--very similar layout and menu style. That's not necessarily a bad thing, but it does set a certain expectation. The burgers are made with fresh ingredients and are definitely tasty, but they just don't hit that "wow" level. The buns, in particular, could be better--they didn't quite hold everything together or add much to the overall flavor. Solid burger, just not memorable. The fries were a bit of a letdown. They're cut very thin and came out slightly undercooked, which took away from what could have been a strong side. Overall, it's not a bad spot, but with options like Five Guys or In-N-Out out there, it's hard to see myself going out of the way to come back. If you're nearby, it's worth trying once--but probably not a repeat for me. read more

Smashers - Single Smasher plus fries - Burgers Near Me - Norfolk, Virginia

I recently tried Smashers Burgers and Fries and ordered the single Smashers-style burger with fries. The burger itself was tasty and flavorful, though a bit on the salty side. I really liked the pickles and soft bun--it held everything together nicely and added to the overall experience. Unfortunately, the condition of the restaurant took away from the meal. The floor was noticeably greasy, which was a bit of a turnoff and made the place feel less clean than I'd expect. Overall, decent food but the atmosphere could use improvement. Not sure if I'll be back. read more

Smashers - Single, Smasher Style - Burgers Near Me - Norfolk, Virginia

This establishment made me feel very uncomfortable. Their burgers were extremely mid and the oil for the fries definitely tasted old and reused. Floors were sticky and overall place was not up to par with being clean. Please go to Five Guys instead. read more

Food looked good online so me and my boyfriend thought we'd try it out since we were passing through. Didn't have the best experience unfortunately Food was fresh, as advertised, but was kind of a let down. I got the original smasher and my boyfriend got the hotdog. My burger didn't come out hot, more warm/room temp, which I didn't love (I'd be more understanding if they were busy, but it was pretty mellow when we went) and the hot dog came out overcooked. Fries were also warm and more soggy than not. We also got one of their shakes which we didn't have a problem with. ‼PSA TO WOMEN‼ I wouldn't recommend going by yourself or even at all if I'm being honest. Staff was very cold and dismissive to me, only addressed my boyfriend and had a waaaay kinder attitude when speaking with him. While we waited for our food, I could also hear them making homophobic and racist jokes while also making gross comments about women. Misogynistic vibes all around. Avoid. read more

Lemme cut to the chase. Damn near busted all over the table. Hands down one of if not the best burger I've ever had and I know burgers. Fries had me giggling and drooling, hotdog was so good almost swallowed it whole like a seagull. Service was fast ash and I told the woman it was my first time and she walked me thru it, took my smashers virginity and hit me wit the aftercare. 10/10 definitely coming back no doubt about it. I'm bringing the squad to smash with em. read more

Smashers - Burgers Near Me - Norfolk, Virginia

I had high hopes for smashers, but my visit left me feeling a bit underwhelmed. I ordered a single patty, and honestly I had to double check if there was actually meat on the bun. The patty was so thin it was practically see through, with random holes like swiss cheese. I get that it's a smashburger, but this one looked like it had been smashed out of existence The fries? Paper thin. Im talking about thinner than a receipt. They were super crispy, sure, but to the point where I wondered if I was just eating crunchy air. The oreo milkshake was ok nothing mind blowing. It did the job. Keep in mind this review is reflecting the quality of food not the service. The people working there were very kind and apologetic about any wait for the food. read more

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I was in the area and heard great things about Smashers so I thought I'd stop in since I was craving a burger...needless to say, I was not disappointed. Everything was great: I ordered an original smashers burger and regular fry. I placed my order online and only had to wait a few extra minutes past the anticipated time to receive my food. The staff were very friendly and I liked the vibe of the place. I'd definitely come back! read more

Give this place a shot. First off, they have a great story, so I love supporting a local small business. The restaurant is keeping to the food truck feel, nothing fancy. Which means it is a fast food service. Not saying that is bad, don't expect table service. The burger is solid, but nothing fancy. Quality products and good skills make good food. I really enjoyed the bun, buttery and soft. Also, the price is good, I think this is very reasonable for what I ordered. If you're at the outlets and looking for a quick meal, give this place a try. I would absolutely go back. read more

Smashers - Our Original Smasher Small Fry - Burgers Near Me - Norfolk, Virginia

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Ate here, they have very basic flavors and I wasn't impressed. Then today I saw their tiktok about klling a woman who asked if someone worked at a five guys because he "flips burgers for a living". The scene cuts and shows a white teenager (?) fake shooting a gun. Thousands of women and children are lost to domestic violence every single year and millions more suffer greatly while trying to escape. As I have personally lost people to domestic violence, I am extremely upset to have spent money at a business that thinks that is a joke. 2 stars so they can't take down the bad press.. read more

I found this spot on accident today. I just happen to be staying at the hotel next-door and drove by to see what all they had. It's really nice inside and they have plenty of parking for everybody. I ordered the OG smasher and small fry. My order came out pretty fast and when I saw it sitting there on the tray, it was beautiful. The burger was pretty good size and loaded with all the toppings you'll ever need. Everything was seasoned to perfection and the fries were nice shoestring crunchy crispy fries. They had some pretty cool music playing too . This was a 10/10 read more

Smashers - The OG burger and small fry - Burgers Near Me - Norfolk, Virginia

You can get better burgers at five guys or shake shack. Service was slow, workers looked miserable

Soggy fries and buns, trash service, filthy establishment. Will not be returning, do not recommend.

Super dirty store. I swear I saw a cockroach. Burgers were half as good as Five Guys and twice as burned. Really expensive for really bad food. read more

Would not recommend, burgers were bland and flavorless. In addition, the marketing team utilized violent scenarios, shooting, being held at knifepoint, and overall violence depicted towards women which is incredibly unprofessional and off putting. Not worth the money, I would recommend going somewhere else. read more

food was nasty and customer service was atrocious don't waste your time you can make a better burger at home read more

Definitely a solid 4.5... I leaned to 5 b/c the food was pretty on point. Came here on a whim looking to get some burgers and this place is dead on for delicious burgers and fries. I had the classic / original and the ability to have it the way you like it was pretty impressive in terms of condiment offerings. This place is a winner when it comes to making a good burger and fries. They have some pretty decent discounts for the local universities. I know for a fact that if I was still a student, I would totally end up here. :) If you're in the area and craving a burger, make it happen and visit here! Food Taste: 5 Overall Service: 4 Value of service to cost: 5 Facility: 4 Ambiance: Basic facility with some seating and a soft drink bar. Nothing crazy here, kinda loud but overall, ok with ambiance. Repeat customer: yes Dog Friendly: no read more

Witnessed the owners videos when I lived in Texas, moved here due to military and was surprised they were located that close to me now. Love their burgers and fries. Smasher sauce is great. Service is good but since they can't take orders over the phone it makes it difficult if I'm driving. This should change. read more

It was my first time here and it didn't disappoint. The burger and fries were really good. I ordered the single smasher and added on the fry and drink combo. I loved the grilled onions and smasher sauce. Everything tasted fresh. The service was good. My only concern is that the cashier didn't know what was in the smasher sauce. However, they asked someone else. The seating was plentiful. read more

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I'm no stranger to getting smashed. I've been getting smashed since 2021. When I frequent a day trip to Cape Charles I always hit up Smashers Burgers and Fries. I had the opportunity to finally get smashed at their brick and mortar location near the Norfolk Outlets. My go to order is a single smasher with grilled onions, smasher sauce, pickles, mayo, lettuce, extra cheese with fries. The burger has great flavor and was cooked to perfection. The bun is so soft, yet there is a wonderful crisp to it, as they toast it in the grill. Tonight I also ordered a hot dog. I love that it is sliced down the middle. I kept it very typical 4th of July, ketchup and mustard. I love that the bun was also toasted. The hotdog was simple, but packed good flavor. I love the look in the inside. A simple take on how it started, a food truck look. There is about 11 tables to sit at. Parking is plentiful. Service was good. Questions were asked. Orders came out fairly quick as they are made to order. The only thing missing was the clacking seagulls, the sounds of waves and the sand beneath my seat. My only complaint was the condiment bar was missing napkins, and my fries were overcooked to my liking. But, that's nothing worth taking a star away. I do think napkins could be on the table, and a dispenser for ketchup instead of packets would be better. read more

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Quality smash burgers with huge portions, so many topping options. The hotdog was delicious but I do feel like a high price point. Fries are solid especially with they special sauce. They used to be only a food truck and I'm glad to see they have this establishment now. Just simply order at the window, then pick up at next window, and they even have an app as well. The services is great and fast. Highly recommend ordering on the app and eating inside while it's fresh. They have decent seating, sauces, refills on drinks. read more

Smashers definitely leans more "fast casual" than a traditional sit-down burger joint, so set your expectations accordingly. You order at the counter, grab your own drinks, and wait for your name to be called. No table service. The burger itself was decent. The patty had a crispy, almost crunchy sear, and there was a little kick of spice. The flavor was fine, though nothing that would pull me across town for a second visit. Bun was soft, toppings were fresh, and everything came out pretty quickly, so bonus points for efficiency. It's a little on the pricier side for what you get but not a wallet buster. Overall, Smashers is a solid option, but if you're looking for a "wow" burger experience this probably isn't it. read more

Smashers - Original Smasher with fries - Burgers Near Me - Norfolk, Virginia

Great ambiance, great service, and great food. If you enjoy smash burgers, you'll be pleased with the experience.

Found this place by accident and i'm glad I did. Not only is the staff welcoming, but the food was smashin'! i'm from SoCal so you know we have a lot of burger spots, but Smashers is up there on my list. The burger had that smash crust of amazingness, mixed in with veggies (i added jalapeño) made it super smackin'. also, the deliciously unique home made smash sauce added another level of smacks to my burger and fries. After 12 hrs of travel time from SoCal, grabbing some Smashers definitely hit the spot. Thanks again Tyler and the rest of the team for you welcoming service read more

Counter service with a smile!! What went well you ask! EVERYTHING went well! Great location, the restaurant was clean, and inviting! The Smashers team is very friendly, and nice! I ordered a traditional smasher with no cheese, called a single smasher. It was cooked to perfection. It was super tasty. The sauce was really good. I also ordered up order of French fries, their fresh cut shoestring fries they were crispy they were perfectly cooked as well. I would definitely suggest eating your french fries first as they taste the best when they are very hot. I was with two other friends. They both ordered the same exact thing. The only difference is one of my friends ordered the double smasher, which is two burgers everybody at my table enjoy their food. We all agreed that it tasted so good that we will be coming back for a visit. Hopefully next time I'll have room to try a milkshake. Again this is a must try if you haven't!! We definitely will be back soon!! read more

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Decent burger. I could have used a dash of salt but tasty and fresh. Great customer service . Place was clean . I would return. Simple and clean smash burger with fresh veggies . Business suggestion : maybe some different buns. And lettuce wrapped buns. Check them out read more

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Came to Smashers Tuesday night after the outlets, one hour before closing. Not too much of a crowd when we walked in, but many people came in after we arrived. The person who took our order was pleasant and upbeat and not running on fumes with closing being around the corner. Husband ordered a double burger and fries and I ordered a single burger and fries, both with bacon. We also ordered a vanilla and a cookie milkshake. Food came out very quick, not greasy at all. The fries were to die for. These were homemade shoe string fries. The fries were the star of the show for me. The burger was great, but the fries were amazing. Shakes came out fast as well. Not overtly sweet, just natural ice cream, no additives. The best part is not feeling icky or like I need to use the bathroom afterwards. I will be back with the kids. read more

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I've been to Smashers twice. Both times the staff has had the best hospitality. Smash burgers are one my top favorite meal items and I think if you're similar this place is worth a try! I love the theme and their merch as well. read more

Smashers - Original Smasher - Burgers Near Me - Norfolk, Virginia

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the food was alright, kinda just a generic burger. however the thing that really got to me was the implied sense of violence towards women in their latest ads. very odd behavior. I came to try a burger to see if maybe it was just misplaced or misunderstood but nope, the food is just as tasteless. save your money and go to five guys. read more

First time here and extremely disappointed. Waited over 66 minutes for the food. Still never got the correct or full order. The lady not only cursed at me but walked by while I was standing still and shoulder checked me. She continued to pursue to try to argue with me even after the manager to back off. DO NOT COME HERE. GO TO FREDDYS. They will be respectful to your family and money. read more

Went here for first time. Place was clean and service was very friendly! We told them this was our first time, and they replied "oh you'll be back"! Got to admit, we sure did go back. The cashier actually remembered us, and we all kinda joked about us returning. Both times the food was great and the veggies tasted fresh, had that "snap". Will definitely return. read more

"See, they're McDonald's. I'm McDowell's." #ComingtoAmerica I visited Smashers for the first time on 9/25/24 for dinner. They took over the Fatburger and (before that) Burger IM spot. I was curious about Smashers' food, and upon entering, it had the look and feel of a Five Guys. Smashers looks to keep things simple - you order at the counter, pay, and you pick up your food at an adjacent window when your name's called. There are roughly 10-12 tables (including booths), a soda fountain with accompanying plastic utensils, and condiments. In staying with this suite's setup, there is no drive-thru (but takeout is available). The interior is simple - just an open dining area with red and white paint on the walls. The only thing missing were huge sacks of potatoes. When I ordered, I was helped by a kind young man who was training. A manager was standing right beside him, observing and allowing the trainee to "steer." Both were nice, and my transaction with them was quick and easy. I waited a few minutes for my food - Original Smasher (double burger with American, lettuce, tomato, grilled onions and 'smasher sauce'), fries with no salt and a fountain soda. My food was ready, they called my name, and we realized the dude at the register didn't provide my cup for the soda. I had to wait a second for that, but that wasn't a big deal. What turned out to be a minor issue was there didn't seem to be any napkins in the house. At the soda fountain, they had a few condiments and some plastic utensils - no napkins. So, I went back to the window where I picked up my food and asked them for napkins. The kid who gave me my food replied, "We don't have any, but there should be some over there," pointing at the soda fountain. Me, "Yeah, you don't have any there, that's why I'm asking you." "Okay, cool," was the reply to that, so either they were completely out of napkins or no one had the wherewithal to actually provide napkins. Either way, I don't understand how a business is out, considering it's a non-perishable item. Whatever. Moving over to the food - the Original Smasher was decent. I personally don't think it's better than 5 Guys, but it'll do the job. I liked the fries more than the burger, so there's that. Smashers' price points are less expensive than 5 Guys, but I still ponied up $20+ for a burger, fries, drink, and tip. Overall, my inaugural visit to Smashers was fine. Personally, this is more a 3.5 experience, but I tend to round up, especially since one of the employees randomly walked up to me to explain the menu right after I walked in (he strolled up and chatted with me, 100% Norfolk vibe - I appreciated that, haha). Thank you, Smashers! JV read more

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I visited Smashers because I was craving a burger and was curious about trying their food. When you enter the restaurant, their decor is set up to look like their food truck, which is how they started. I visited on a Saturday around 6pm, they were a little busy but not crazy business. All the tables were occupied by dine in guests, and there wasn't really a place for people to wait that ordered to go. I ordered the single smasher (smasher style- grilled onions, pickles & smasher sauce). I also added mustard & lettuce. Cheese is included on all the burgers unless you request it without. I also ordered a small fry. Overall pricing, I thought, was pretty much comparable to other burger spots in the area. The burger was good but nothing impressive. I will say I loved the amount of pickIes they put on my burger, thumbs up for that. I did end up removing the lettuce because it was extremely soggy. I do wish I added Ketchup to my burger because the patty definitely was lacking flavor and needed some help. I was not impressed with their fries at all and ended up throwing away 3/4 of them. The fries did not taste like they were made to order and, in fact, tasted like they were sitting for a while. They were limp, not cripsy, and some pieces were just hard. I was very disappointed and most likely would skip the fries if I returned. Overall, my first visit to smashers was ok, I would give them 3.5 stars. I would recommend working on delivering better fries because the fries are as important as the burger. If I am in the area of the Norfolk outlet/Northhampton blvd , I would stop back in and give them another try read more

Smashers - Single smasher - Burgers Near Me - Norfolk, Virginia

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Smashers..... yo!!! This place will have your tastebuds doing a happy dance. The food was absolutely undeniably great! The girl that took my order was sweet and offered recommendations, since it was my first visit. Will definitely return and take more photos read more

Great food and service. Loved the Strawberry Milkshake. It had chunks of strawberries in it.