Went there for dinner gathering after our group workout activities. There were three tables taken before we arrived. The wait time for each order was about five minutes after payment. The Spicy Jalapeños Smash was way too oily. The Scorchin Hot Tots were also soaked in oil. The piece of paper underneath was 80% soaked with oil when done eating. read more

PLEASE PLEASE READ TO THE END!!!! If i could leave a negative star i would. Listen to the other reviews when they talk about the grease of these burgers. Imagine waiting a WHOLE hour for a greased soaked bun. We were greeted by a nice seating area and place to order butBy time we got our food i had already finished the milkshake i ordered (milkshake was yummy but could have been thicker)... because like i said we were waiting over an hour for the food. I thought then at least the food would be hot but I WAS SURLY MISTAKEN. The burgers were cold and the only warm thing was the fries (which i will say were good), i took two bites of my cold ass burger and almost threw up because of the grease. I normally have high patience, and I give every company a chance but they will not be getting my time or money AGAIN. Please go at the risk of your time. read more

Wow! We had stopped coming here after repeated issues but my son has been asking to give them another try so we did. I was having issues with the app so I went in person to order. The young man at the register was very kind and helpful. I had an issue with a coupon so he summoned the manager who was wonderfully accommodating. I received our order relatively quickly and it was accurate and fresh. I tried the shrimp basket which was tasty. My son had the classic double smash which he enjoyed. The fries were different from our memory but still very good. All in all, we were pleased and will add them back to our takeout rotation. read more

We like coming here. The service and food is always good, It's our son's favorite stop for fries after an appt so it's a must for him. It's quiet which is nice and we try to eat outside if possible during warm months. Tried shakes today and they were awesome! We've never had a complaint about this place. read more

Unfortunately I had high hopes for this place. I love a good burger (I don't eat meat and was happy they had a black bean burger). I ordered to go and didn't have to wait long. Needless to say. If I could give 0 stars I would. I ordered a black bean burger with smashed tots. I did not get a black bean burger but instead got a double patty. I didn't think to check my food before I left the restaurant. The funny thing is on the outside of the burger they tap a receipt to it saying what the item is. And it clearly said black bean. Highly disappointed. My hubs ordered a basic one and they even got his order wrong. They weren't even busy enough to mess up both our orders. read more

Smashburger - Burgers Near Me - Rockville, Maryland

The burgers here are juicy and delicious! I love it because it's not too thick and it helps to not have to open my mouth so wide to take a bite. I love their smash fries and my grandson loves their Haystack onions and hash browns. This day I loved the special price of the smashburger. This location is always clean and welcoming. read more

The food is always fresh and the restaurant is always clean. I wish the employees showed a little bit more of a sense of urgency when surveying you but hey. I you can't have it all and if I had to choose quality food is worth the wait. read more

The staff is phenomenal! Adam and Dewitt are professional dream team! Kudos as well to Alejandra and the young girl with the low pony tail that I regularly see there who both deliver perfect customer care. The cook who tirelessly comes in everyday on his yellow bike. All of these guys are indispensable to this location and it's more than just a meal here. Management, you have gold on your hands with these kinds of employees other businesses can only dream of. The burgers are fantastic, well worth the wait. Take the double classic smash. Never disappoints. Comes fresh and hot. Only ask is to replace the furniture, give the place a little update so the tables don't wobble but honestly I come here for the good vibes anyway. Keep up the good work. read more

Never been to a Smashburger before - girlfriend suggested for a quick stop while heading down the Pike. Was happy to see staff who appeared to be upbeat & friendly. Ordered the Smoked Bacon Brisket Burger and my mouth is watering just thinking about it as I write ;) ...verrrry good. Brisket - awesome, burger - good, bun - good, bacon - primo! We ate inside - place was busy, but our order was brought out quickly. I'll give this chain another try! read more

Smashburger - Double Brisket - Burgers Near Me - Rockville, Maryland

Very bad,expensive food. So much salt in the food, it's enough to kill you! Never again!

I have been to smashburger on several different occasions and this was actually the first time that I got a bad Burger.The service was outstanding But it seems like someone got a little too happy with the salt shaker on the meat because the burger was extremely salty and it already had bacon on it. I got a double bacon smashburger. That oversalted meat really made me feel some type of way about this burger. read more

See all

Everything the juicy burgers and the fries with the oil. No milkshakes availablr though

Solid and conveniently located burger spot close to Metro and local office buildings. Usually do pick up and order is always done correctly and on time. Eat in area is spacious and usually easy to find seating. As for the food - Patties are fairly fresh though not as large / juicy as 5 guys. Bun and condiments could use some slight upgrading. read more

Kelyn was an amazing host. This was my first time having smashburger so I did have a few questions about the menu and she was able to answer all of them. I ended up getting the classic smash and it did not disappoint, the food was great. I'll definitely be coming back. read more

Delicious burgers and shoestring fries. Wow - crispy and flavorful Brussels sprouts. And they deliver through Uber! read more

I love eating there, their services are very efficient, clean and a neat environment, my kids love it there. Hope they keep their workers pleased just like we are every time we go there. Definitely I'm recommending smashburgers to family and friends. read more

I sure was excited when my Baby Girl brought me my first one on the surprise tip. I was disappointed.My burgers are tastier than that by a landslide.Give us grilled onions,you can't be stingy with the condiments, and patty melt that baby!That's a whole lot of Super,Wonderful information for free.If you do it I should get some kind of compensation. read more

Love, love Smashburger! We are loyal customers ever since we ate our first burgers in Frederick, MD. After a few years, the restaurant shut down. We would go to Rockville and Columbia which were further out but we didn't care because they would make our evenings! Also, bring back the orange special sauce! read more

3.5 rating but I will round up. I was in the area and decided to try Smashburger because my sister has raved about this place. I downloaded the app and was able to score a free entree with purchase of a drink and side. I chose the Capital Burger (grilled onions, Swiss, baby arugula, bacon, tomato, and mayo) and Haystack onions. Man, the food is greasy! Ever since the Cheeburger Cheeburger in my area closed, I have been searching for something to fill my "favorite onion ring spot" void. Smashburger does just that. Their Haystack onions (onion straws) were delicious (and one of the reasons I rounded up). They were thin and crispy in a flavorful batter, served with ranch dressing on the side. I definitely dipped my burger in the ranch dressing a couple times. The burger was good - not the best I've ever had - but still satisfying. Service was friendly from my interactions when ordering at the register and when they delivered my food. When they brought my tray of food out, the employee asked if he could get me anything else. Especially in this fast food environment, I appreciated the gesture. I likely won't list Smashburger as one of my top burger joints, but the Haystack onions are highly recommended! read more

See all

I typically have a great experience here but today was horrible ! We ordered two burgers and fries. One burger came to the table without the fries. Then 3 tables who ordered after us got their complete order while we still waited for the second burger and the French fries. We continued waiting for 15 minutes. This is unacceptable and should be no one's experience. The cashier working didn't seem to mind that we've been waiting and didn't even apologize for the long wait. read more

I went with Mt sister in law today and they got our order wrong. We told the server that one of the burgers was not the one we ordered and they said we needed to get a refund and then order the burger that we wanted. All they needed to do was make the correct burger and bring it to our table. We told them that this was poor customer service read more

Good news is, the breakfast sandwiches are served all day, so I didn't have to rush here by 10:30 am to redeem my reward. Bad news, many people were ahead of me waiting for their orders. Short staffed? Also, prices on the menu were inaccurate. I was charged $4.09 plus tax for regular sweet potato fries instead of the $3.89 that is posted on the menu. The cashier claimed that corporate changed the price, but why didn't they update the sign? I asked for a manager, he claimed he was the manager. I call BS. read more

Smashburger - Reopened - Burgers Near Me - Rockville, Maryland

See all

I ordered the Bacon Smash Turkey Burger and the patty was flat (like a pancake flat) and the burger tasted extremely salty. So much so that I couldn't eat the rest of my sandwich. The sweet potatoes fries did not disappoint. But not worth the price. The establishment looks clean and presentable, but it was not busy at all. read more

Super delicious food, rarely have we had a problem. We always do a pickup order. I recommend the fries. It has kind of a calm vibe in here. It was great coming here! read more

The best and fresh food, customer service, always, professional, alert, and friendly Thanks for making my food... read more

This place is awful. Service sucks (manager has some sort of chip on his shoulder). Waited forever for our food and it came out cold and it's not even tasty. Would never come here again. Also, all kinds of rif raf walks by- a guy walked in and stole the food off another persons table while they were in the restroom and walked out. read more

I was surprised by the number of items on the menu for a fast food burger joint. Got the avocado bacon burger with no bun and small fries. Service was good and so was the food. No reason not to come back! read more

This was the best burger I have had in a while. We ordered from DoorDash. Luckily that didn't affect the quality of the food. The brisket burger was the right amount of salty and very meaty. read more

So bummed that they got rid of the black bean burger. The only option for vegetarians is now a frozen veggie burger. They don't even have an impossible burger. I can't see myself spending $10 on a veggie burger that tastes like a frozen Morningstar Farms patty. My vote for local fast casual burger place swings back to The Habit. read more

burger was not good and the service was horrible They sat me down and the table was dusty and dirty and the food had been sitting there for hours it was all cold and undercooked read more

(4) ~ very good overall All-Day Breakfast. Note: The Breakfast Sandwiches automatically get two eggs, which for me is a plus;) MENU: ** Water (tap) = (4) very good, must be filtered;) ** Bacon Egg & Cheese = (4) very good, added avocado; grilled onions, hatch green chiles * Sausage Egg & Cheese = (3.5) good, but not as good as the Bacon;) read more

Delicious food. Good service. Clean restaurant. Fairly priced. Probably my favorite burger chain in the DMV! I love Smashburger for a couple of reasons. First, they sell sweet potato fries and no other fast food restaurant or burger place does. I loveeee sweet potato fries and they're good here. Their smash fries are good too. Second, their milkshakes are DELICIOUS. They use haagen dazs icecream and it's sooo yummy. And most importantly third, their burgers are yummyyy. I think all the options are good. Burgers are super juicy and much more fresh and flavorful than McDonalds or something. My typical order is the truffle mushroom Swiss burger, sweet potato fries, and sometimes Oreo milkshake. Other notes: I thought the service was fine here. One lady offered to throw our trash away for us, and helped an elderly couple get seated. Price is fine; I recommend getting the smash combo. Overall, highly recommend. This is a good location and the food is always good! read more

Smashburger - Truffle mushroom Swiss burger with sweet potato fries - Burgers Near Me - Rockville, Maryland

This was my first time at Smashburger and it was just okay in my opinion. I'm no burger connoisseur but I still prefer Shake Shack and In-N-Out all the way! I ordered a BBQ burger and the meat was a bit dry. My burger didn't have much onion straws that I would've liked. I had to dip my burger in the smash and ranch sauce a few times to be fully satisfied. I enjoyed the sweet potato fries but I wish I would've ordered the smash fries instead. The Oreo milkshake was creamy and delicious! As far as cleanliness, the bathroom was decent. The trash can in the dining area not so much. It was overflowing and we had no where to place our trash which wasn't a good look. It's located in a busy spot off of Rockville Pike and parking is a little tricky but garages are available (Safeway garage provides 2 hours for free). Huge kudos to Ashley for providing excellent customer service to a big group! She managed to get our orders out in a timely manner despite of the hectic dinner rush. read more

Smashburger - BBQ, Bacon, Cheddar Burger with a side of smash sauce and ranch. - Burgers Near Me - Rockville, Maryland