BurgerFi makes order cust9m burgers easy. I have enjoyed eating their burgers. The staff is pretty friendly and the restaurant is very casual. I am usually able to get in and out pretty quickly. I will be visiting again soon. read more

The drink machine is the only good thing here. The service sucks eggs. And the music is not for families. Rude and overpriced.

Went for a quick lunch on a Sunday. My partner got a regular Burgerfi cheeseburger and I got a single/junior Burgerfi cheeseburger. We also shared an Oreo custard shake and regular fries. The shake was delicious and the fries were great (I would consider these ideal standard fries). The burgers were solid - I'm not the biggest fan of the texture of their meat patties (it was a little thin for me, but I guess that's why their regular burgers are double). It still definitely scratched the burger itch we both had. We ordered using an electronic self-order kiosk and someone brought out our food after about 10 minutes. It's a regular burger joint, very casual. read more

BurgerFi - CUSTARD SHAKES (Oreo) - Hot Dogs Near Me - Gaithersburg, Maryland

We had a great experience at BurgerFi in Gaithersburg! Cristhel provided excellent customer service and was very friendly, attentive, and professional. The food was delicious, and Ctistel made sure we had everything we needed. We truly appreciated the great service and will definitely be coming back. Highly recommend! read more

Sooo mid and sooooo expensive. I am so glad I didn't tip and I always cave at providing tip. First time at Burger Fi.. no one would talk to us at entry to at least say please use the kiosk something.... Finally, I realize the two kiosks and the ordering process is tedious and not really friendly for newbies to BurgerFi. $70 dollars later for two bottles of water, five piece chicken tender combo with an Oreo shake with cry+fry, one burger combo with soda with cry+fry and one burger no combo. FML that's some BS pricing. This is where I'm glad I didn't cave to tipping. Tables were dirty, trash was all around the trash area, three straws in the straw box.. when we were ignored the employees were just standing around nose into phone. During the long wait, I watched the front personally touching someone's burger to check it with gloves on okay good but then also scratching his head with gloves on. The kitchen lady digging in her ear looking at it, scratching her head and then digging in her ear more. I was glad to see she had nothing to do with our food that I know of. This is why I don't really want to look into open kitchens.... Food was mid, onion rings were fried to oblivion. They practically disintegrated upon bite. The first thing I noticed was even though we waited awhile burger was cold in places. Meh... it's just not worth it in my opinion. read more

BurgerFi - Chicken tenders meal with sahake and one burger combo and one burger - Hot Dogs Near Me - Gaithersburg, Maryland

Continuing 7 zip codes west of home to Gaithersburg 20878, we arrive to the Rio center. I had been to this BurgerFi a couple of times, and it blows Shake Shack out of the water. Burger, shake, & fries are all superior here. Shake Shack is a common go to when I use my AMC movie A-List at AMC Columbia as it's across from the theater. Like by AMC Columbia, there are multiple food options by AMC Rio including BurgerFi. I had a deal at BurgerFi that got my girlfriend & I in the door before a movie on Saturday, June 7. We split the birthday cake shake, which was even better than Shake Shack shake, which is already excellent. Burger is far superior here and bigger too. Fries were great too. Staff was cordial. Overall, need to return to this or other location. Ironically, I haven't been to the Columbia Dobbins Center location (which is my closest to home) except to redeem my free birthday shake. read more

BurgerFi - Incredibly delicious birthday cake shake! - Hot Dogs Near Me - Gaithersburg, Maryland

The potions of the burger and fries were small. The taste was okay, but the wait time was too long. I'd rather go to Five Guys.

Good burger joint in the vein of elevation. This is very much and elevation-style hamburger joint where you pick customize your toppings from a wide set of options and get an above-average fast food burger, but not quite a sit-down restaurant quality burger. The best part was the wagyu patties, which were moist and tender without being too greasy. They really were a notch above the standard fast food burger. The toppings were solid. I got add-ons for bacon, a fried egg and mushrooms and I felt like they were all solid and worth it, which isn't always the case. They offer a lettuce wrap, which is fantastic for my carb-conscious wife. They also offered chicken tenders, which is great for my burger-hating daughter. Th only downsides were the price (it was $120 for 4 burgers, 3 shakes, 2 fries, and 1 chicken tenders) and the fact that the fries were floppy and a less crispy than you'd like. The service was mostly good except that one burger came out a solid 3-5 minutes after the rest. It was fine since the last person could munch on friends, but a bit off what you'd hope for. read more

Skip this place. The only thing that saved this meal were the fries. The rest of the food was nothing short of gross. The onion rings were terribly oily. The onions were fresh and thick, but the batter slid right off of the onion. The cheeseburger was bland and uninspiring. Service was minimal, the restaurant was clean but not well stocked with condiments and basic necessities, so that was annoying. Too bad, this place is in a great location but and has a lot of opportunity, but it seemed like management didn't care. read more

BurgerFi - BurgerFi Burger - Hot Dogs Near Me - Gaithersburg, Maryland

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Honestly, this was our 2nd time trying this location because I wanted to try the pumpkin pie milkshake, it was pretty good!! Very pricey, $7.99 to add fries and shake to sandwich, an extra $1 to change from American Cheese to Swiss or Pepperjack, $1.49 for grilled mushrooms, and $.079 to add fried onion straws. My son had a chicken sandwich meal and we spent $43.71. The fries looked like a kiddie meal fry, a little charred, but the ones that weren't were flavorful. Overall, the meal was decent but I was tempted to stop at Five Guys for fries read more

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We've been to BurgerFi a few times now, and it's one of the places we like to hit with the burger craving comes! It's fast food, so depending on how busy it is, it will either be clean or not so clean. They try to keep up with it though! This particular trip, there were only a few customers, so it was nice and clear. I love that they open the windows when the weather is nice! I got the BBQ Rodeo Burger, and it was great! I should have put lettuce on it, though, as it was very heavy otherwise. Fries were warm but are on the soft-side. I like mine a little crispy, but the taste was great! read more

BurgerFi - NEW BBQ RODEO BURGER and FRESH-CUT FRIES (LARGE) - Hot Dogs Near Me - Gaithersburg, Maryland

Expensive, quick service hamburger place. We ordered at self-service kiosk for 5 of us and it was $75 for burgers, fries, onion rings, one drink and one milkshake (rest had ice water). It prompts you to tip, even though you place your own order. They do bring it out to you and they were friendly. Burgers were really good. Fries were meh and onion rings were soooo greasy; definitely would pass on those. Milk shake was nice and thick. Overall, it was fine, but nothing special. read more

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This was our first visit to a Burger Fi. It took us awhile to decide but we decided on ULTIMATE BACON CHEESEBURGER and a junior. The difference between the 2 is the junior is a single everything. It was actually pretty good. Our only complaint was that it was lukewarm by the time we got it home. Maybe it would be better temperature if we ate them there. The custard menu definitely looked interesting but did not try at this visit. Overall first impression was good. read more

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This is located across from Lanzhou and across from Dicks sporting goods. The parking lot is actually connected to this place. They have some seats right outside their place which I do see some people take advantage of. They have a cashier and two mobile stations. I personally think the mobile station is faster for paying and checking out. Only came here for the fries which I needed for a craving. Didn't try the burger but I do like how they have the soda machine that AMC the movie has. AMC charges like $7 for a drink while this place is less than $4. Also free refills. The food was okay. The inside was relatively clean. Spacious which I think is good. read more

**Short version: $52 dollars for 1 adult and 1 child to eat mediocre quality food. Hair in food. Ready on time, but rewards system/app rarely works. Cannot order milkshakes ahead here, only in person, and can't earn or redeem points on/for them when system is inevitably down. To be fair, this updated review would be a 2.5 out of 5, but because you have to choose whole stars it got rounded down as an average of my last couple of experiences here. To lead with something nice I will say that the Ghirardelli Chocolate shakes here are amazing. In the future, I think I'll just come here to get that. My recent visits have been mixed. One larger order a couple months ago ended up missing most of the toppings and condiments ordered for 7 hot dogs. As it was a to-go order we did not know this until we reached our destination and did not have time to go back, so we simply made-do with what had made it. Today, I went to order ahead in the app with my rewards account, and the app kept crashing. I tried it on another device, and it had the same issue. So I signed in using a web browser, and was able to place my order, earn points, and redeem an award I had earned on my account. Now, most of a year into existence, you still cannot order milkshakes online or in the app from this location specifically. You can order them ahead from Pike and Rose, no problem. The reason this is relevant, aside from time/convenience, is that this store seems to regularly have issues with the account system, so you can't earn points or redeem rewards. The cashier that helped me today was apologetic, and tried to enter my phone number, when the app qwerty code scan didn't work, but to no avail. I know it wasn't her fault, but more often than not the system is down at this store. My online order was ready on time, so I waited for the shakes to be made, and went on my way. The burgers were ok, made to order, but just...mediocre today? Kind of dry even though they were just made? My destination was a 4 minute drive, so it was not that they suffered in transit. I've taken 5 Guys on much longer drives, and did not have this issue. The next reason this score was rounded down was the hair in my french fries. They were also sad, oily, and all small chunks to begin with. I try to be an understanding customer, but hair in my food literally makes me (physically) sick, it's a reflex I haven't been able to overcome as much as I'd like to. Put an abrupt end to an already below-average meal. The final reason the rewards system being down matters is the same criticism I have of every burger fi as a franchise. It's simply too expensive for a fast food burger. We ordered 1 kids meal, 1 regular cheeseburger, 1 side of onion rings with 2 cheese sauce cups (because they are very small) and the total came to 39 dollars! That is without drinks! If 1 adult burger and side and one kids meal comes to $40 dollars without drinks, that's simply not a good value for this quality of food. The shakes (only come in 1 size) on their own cost $12 and change. That's about $52 for 1 adult and 1 child. read more

First time trying BurgerFi with a friend. We expected something similar to Five Guys tbh. You order at the counter and they bring the food out to you. We asked if there's a noticeable difference between the regular and wagyu burgers and was told not really so we opted for their regular burgers. I appreciated the honest feedback. We ordered two double bacon cheese burgers, one order of large fries to share (like Five Guys but we normally do medium there) and two soft drinks. I liked that the server several beers on tap. Inside was very spacious and plenty of seating and very clean too. That was nice. The order came to about $40 which was a little surprising. For about $40 I'd rather go to a sit down restaurant like TGIF for burgers. The burger was a little dry for my taste and as expected much smaller than all the photos in the restaurant which is pretty standard. Fries were great but expected a bit more for the price of large fries. Quantity was comparable to Five Guys medium fries. Overall it's OK for a quick bite but I'd probably go somewhere else when I'm craving a good burger. There are much better options at lower prices IMHO like either Five Guys if you want fast food or Damn Good Burger in Shirlington VA...they make amazing burgers. read more

BurgerFi - Hot Dogs Near Me - Gaithersburg, Maryland

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Worst. Experience. EVER. It took 20 minutes for just one basic no-frills burger... It wasn't even crowded. And no person would take my order... They forced the kiosk... And the kiosk asked for a tip I'm not going to leave a tip if humans refuse to serve me!!! read more

BurgerFi - Kiosk that asked for a tip - Hot Dogs Near Me - Gaithersburg, Maryland

Service was friendly and helpful. They have a small outside patio & ample indoor sitting. We got the ceo, waygu burger. Food was good but nothing worth craving. There's street parking & multiple parking garages. read more

They are finally open. near Target and Barnes and Noble. Download their app to get free fries. Every thing on the menu is delicious!! Onion rings, fries, shake and burgers are on point! The employees here are great. The give you a number and will bring your food to you, if you're eating in. The give you waitress style service. Always checking on you if you need anything. The fries are ok, though they taste better with their own bbq sauce Burgers are delicious and better than 5 GUYS. Onion rings are huge and heavily coated in a thick batter. Kinda of expensive for (6) rings. The manager Denise or lead cashier gave me somewhat a bad vibe. I wanted to customize my mocha shake to get a churro. The nice cashier would have but Denise snapped and said we can't do that. Like why girl? I wouldn't mind paying extra. Despite Denise and her attitude, I doubt she's the manager. This place is bigger than other locations I've been to. The food will put you in a food coma. Excuse will I go take a nap. read more

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I miss BGR but decided to try BurgerFi out last week. I got their Junior burger, garlic and parm fries, and onion rings. Just these three items racked up to $21, which seemed like a lot to me. I probably wouldn't go back but nothing negative to say. I definitely rank BGR and Shake Shack's burgers over theirs, but it wasn't bad. read more

BurgerFi - Hot Dogs Near Me - Gaithersburg, Maryland

Burger Fi is located near Barnes and Noble at Rio and offers burgers, hotdogs and veggie burgers. They also offer sides of homemade fries and onion rings. I ordered their ultimate bacon cheeseburger combo meal for $19. It is a double cheeseburger with ample and flavorful crispy bacon. Their patties are large and tasty. The burger seems to contain more beef than standard fast food. The price is moderately high but reasonable considering the quantity and quality of food. I have not tried the milkshakes but they are also offered on their menu. The seating is adequate and comfortable. They also have flat screen televisions mounted on the walls playing live sports. The fountain sodas offer many flavors and are self serve. Service is relatively quick. Condiments of ketchup, mayonnaise, and mustard are also available for self serve. read more

BurgerFi - ULTIMATE BACON CHEESEBURGER - Hot Dogs Near Me - Gaithersburg, Maryland

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Did our first drop in at BurgerFi. And man the burgers are good. Had a bacon cheeseburger, the Waygu Spicy Burger, large order of fries and a couple of fountain drinks. I love the jazzy soda fountains with the multitude of flavors to choose from. No complaints about the quality of food, the taste, or the service. Buuuuuuut, the price. Man that's just about a showstopper. Who are these people that eat $45 hamburger meals? I want to meet them. I mean yes, we did it, but we're not those people. Even if I can afford it I'm just not comfortable spending that kind of money for a quick lunch. I felt like I was ordering in Switzerland or Iceland. I know inflation, labor cost, and supply chain problems lead to these crazy prices but how many businesses can survive this? I'd love to return if circumstances change. Maybe I can hit the lottery. Hmmmm. read more

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Fries were soggy tiny bit of salad 2 chickens tenders and had to pay for extra chicken for the salad waited a long time for food.

I was in a pinch and decided to try their original wagyu beef hotdogs and onion rings. They were pretty average. I prefer my hotdogs on the ell done slightly burnt side. Their hotdogs tasted steamed rather than broiled. The onion rings were just ok. The wait time was about 10 mins after ordering which was reasonable. read more

This place could be so much better. Stopped in for takeout and got the spicy wagyu burger meal with onion rings and drink. It's great that they allow their patrons to customize their burgers to the degree they do in a fast food environment. I only wish their employees could follow the instructions. I've been to this location twice while traveling in the area for business. Both times for takeout and got nothing close to what I ordered. My "spicy" burger was missing the jalapeños and habanero pepper cheese that are integral to it being spicy. The staff also forgot to include the other toppings I added as customizations. If you can't manage to customized sandwiches then keep it simple. I would agree with other reviewers. I've had the fries and onion rings. The fries are far better even if just standard fries. The onion rings were swimming in oil which overpowered any taste which was too bad because they obviously take some pride in using fresh, thick cut onions. If you can't manage, avoid busy meal times otherwise you will be waiting a while to boot. read more

Really great food really great service me and my friend came here to escape the heat and we both ordered cheeseburgers and we both thought they were delicious. Definitely would recommend to someone who is looking for a nice place to relax. read more

BurgerFi - delicious burger - Hot Dogs Near Me - Gaithersburg, Maryland

I generally come for The CEO burger, which is the wagyu brisket burger, but wanted to try something different this time. I got the Texas Style Wagyu Dog which is just a basic chili cheese dog with hot sauce. A little over $6. It was pretty good, and nice change of pace from spending more for the burgers. Tasted as if it was a hot link, but most likely the kick was from the hot sauce. Similar to The CEO, I am unsure if the wagyu claims are true, but over all they are both delicious. My top two burger chains are Shake Shack and BurgerFi. The Habit makes number 3, followed by In n Out. Five Guys I am not a fan of. I would recommend BurgerFi if you're in the area and are craving a burger. read more

BurgerFi - TEXAS STYLE WAGYU BEEF HOT DOG - Hot Dogs Near Me - Gaithersburg, Maryland

The food is amazing! My daughter LOVES the kids cheeseburger meal! The service is great and they are are always so happy. The ambiance is always great. There milkshakes are pretty read more

BurgerFi - This is what clean looks like - Hot Dogs Near Me - Gaithersburg, Maryland

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Was so excited when this opened because this was one of my favorite places in South Florida Amazing burgers for a great price. I love the secret sauce they have and their amazing onion rings. Would highly recommend. read more

My neighbors told me a new Hamburger place at Rio, we are about 1 mile away from Rio. They said they had the most delicious onion rings. So I Yelped BurgerFI, the reviews were 3 1/2 stars. I thought it does not make sense, I decided to go and tried this place myself. My husband and I went for dinner just now, the place was busy considering its Wed. My husband ordered Wagyu CEO , I had Chicken classic with lettuce ( no bun ), and of course onion ring. They were so delicious, my husband said he would give them 6 stars if he could. The Wagyu burger was amazing, tender and juicy, the classic chicken lettuce wrap was just plain delicious. We are elderly couple , been around, we are so humble to know how to be grateful, we appreciated these businesses, how hard to establish businesses, because we are one of them. Hence, with my limited English dictionary, I say - please do not write a review on a one bad experience, give the business owner a chance to correct and improve. For consumer, please do not always trust what you read. We will go back! read more

BurgerFi - Wagyu CEO, Classic chicken lettuce wrap, Onion Rings - Hot Dogs Near Me - Gaithersburg, Maryland

It took them 1 hour to make 2 burgers. Lots and lots of people waiting. Dont recommended eating in.

BurgerFi opened in Rio not too long ago and I decided to check it. If you download their app, you can get free fries with your first order. I ordered a junior burger (one patty) and medium fries. The patty was dry and lacked of seasoning. I had to put pepper and salt on it, which I typically don't do. The burger itself was on the smaller end. The fries were ok, thick cut but a bit soggy. The junior burger itself was about $7. I wouldn't come back and go somewhere else if I wanted a burger. Service was good and the restaurant itself was clean. They have a few draft options which is nice. read more

We got the CEO burger(green style), urban fries, and some tenders. Everything was amazing! The fries are definitely cooked and tastes upscale. The burger was juicy and the tenders crisp. Angie answered all of our questions and helped us the make the best choices! Definitely would come back! read more

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BurgerFi served us after waiting at the table for 45 minutes. The burgers were literally moldy (see photo). Their customer support replied to my old review saying they'd make it right... they ghosted us. Will never support this chain. read more

BurgerFi - Moldy food at BurgerFi - Hot Dogs Near Me - Gaithersburg, Maryland

Do not order online from here!!! I tried ordering last week and they literally cancelled my order multiple times. I then had to go drive in person to get the food and the staff were clueless. None of them pick up the phone either. Then for some reason I decided to order again. I order two fries, two chicken tenders, and multiple sauces. ONE CHICKEN TENDERS CAME! That's fricken ridiculous! How do you miss more than half the order???? And now I'm hungry and can't even contact them because they won't pick up the phone and I'm out $40. This is ridiculous, don't order from them! read more

Absolute waste of money and one of the worst dining experiences I've had. I paid $1.50 for Cajun seasoning, and what did I get? A sad little sprinkle that I could barely taste. The milkshake was even worse--it literally tasted like sour cream, completely inedible. The soda was flat, like it had been sitting out for hours, and the fries? Soggy, limp, and almost completely unseasoned. For the premium prices BurgerFi charges, this is unacceptable. The lack of quality and attention to detail is appalling. I wouldn't recommend this place to anyone, and I'll never be back. read more

Nice atmosphere, friendly staff. Easy ordering platform. The chicken sandwich was great. The toppings on the sandwich were fresh as well, tomato, cucumber, lettuce. Main knocks are a bit pricey having to add fries, and beer selection was lacking. Sorry no food pics I was hungry!!! read more

BurgerFi - Hot Dogs Near Me - Gaithersburg, Maryland

Waited 20 min for order of 3 burgers. I can't say I would ever return again... Burgers were dry. They didn't even get my toppings correct. Fries were burnt. Buns looked like it was sitting out for awhile. Lettuce was torn limpy looking thing and tomatoes were half green and poorly cut. The burgers looked like someone just threw everything together and smooshed it. Overall the presentation was awful and taste was even worse. And for poorly made burgers burgers, onion rings and fries for almost $70? I would've asked for return, had I not ordered carry-out. No, I won't return again. Ever. read more

The food is good! I love the salted Carmel milkshake! Definitely recommend this restaurant

We chose to eat at Burgerfi because it was empty as compared to every other restaurant at the Rio. That should have been our first clue to eat elsewhere. However, we looked at the photos of the burgers and fries which looked amazing and decided to order. We both ordered the cheeseburger combo meal: one with fries, and one with onion rings. We both ordered soft drinks. The cost with tip was $37. When the order arrived, we received two fries instead of one fry and one onion rings. The server agreed the order was incorrect and then brought an order of onion rings from the kitchen. There were only four onion rings in the order! Yes, they were big, but they were also the oiliest onion rings I have ever eaten. The cheese burgers were all bun, lettuce, and tomato. The burger patties were smaller than a McDonald's cheese burger. They were completely hidden in the bun. They even skimped on the sauce. My main beef is that the burgers looked nothing like the photos. In short, we would have enjoyed our meals much better if we had bought value menu items from McDonalds. read more