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BurgerFi

3.9 (244 reviews)

Order BurgerFi Takeout or Delivery

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BURGERFI ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Dogs allowed

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Burned aged fries
Layth Z.

Not sure if this was because I placed my order before closing, it was my first time to order from here and I wish I did not. I am a burger lover and I appreciate quality, I never eat at McDonald's as I look for better quality burger. But what I got today was way worse than McDonald's. I ordered the wagyu burger for 12.99. The patties came burned and hard as rubber. Onion rings are dripping oil and French fries was burned and old you can smell they were on shelf for an hour. The parmesan chees looks like feta cheese on top of fries. IT IS HORRIBLE. I wish I listened to my wife and just got the chipotle for just 3rd the price I paid for this order.

BURGERFI CHEESEBURGER
Grace K.

I would say burgerFi is by far my favorite burger place now and that's a lot for me to say. Service is always on point. Restaurant is always clean and warming. Staff is always personable

Parm-herb fries
Eimy B.

I had a bunch of folks tell me this place is like 5 guys but I disagree. This is completely different. The burger was massive, very filling. More beef flavor than seasoning. I really enjoyed being able to taste the cheese. It was warm, somewhat gooey but still solid. The fries were good. I got the parm & herb. The herb was overwhelming, not the best taste. Customer service was rushed. Came in late in the afternoon, not a lot of folks, women spoke fast, she kept changing my order, she took my credit card to swipe. That was very unpleasant. Overall, the food was good because I was hungry. Nothing spectacular. Location is okay, sort of clean. All the chairs had soda or food on them, so I had to wipe down, even the baby chair.

SWAG (Spicy Wagyu) Burger
Micco R.

Most pathetic patties I've ever seen this is under new management I will never buy here again. At one time it was comparable to five guys now's it's not worth 5 cents compare the picture and real deal

In front of the restaurant. There are some outdoor seating is available.
Ketsanee P.

Delicious burger. Helpful and friendly staffs. Their Chef Crafted burgers are different and have more interesting menu. This BurgerFi is located in Pike&Rose Shopping Mall center, Bethesda, MD. It is busy business area but there are parking lots on the streets (quite limited) and garages are available. I went to BurgerFi in Silver Spring, MD long time ago, I think the one in North Bethesda, made me feel more comfortable because the way they designed and decorated their restaurant. Atmosphere inside is more bright, airy and lively. Anyway, as for the taste of the food, they both are great and good quality.

Indoor and outdoor seating; lots of fresh air inside with accordion glass doors open :)
Mariana C.

I'd been to the Laurel location a number of times years ago and was pleased to learn one had opened much closer to me! I've been to the Rockville location twice now and service is fast and friendly. Both times we ordered a basic cheeseburger, hotdog, chicken tenders, onion rings, fries, and chocolate shakes. The quality was good both times, so consistency between experiences is off to a good start. The first time the app and website could not get an order to go through, even with our account logged in. But we were able to order in store and use the rewards in our app without any trouble. Our second order, the website cooperated and we were able to order ahead. The food was ready at the quoted time, including the milkshakes* *Milkshake detour: they were unfortunately missing the whip cream and chocolate toppings, we didn't know until we got home as they were sealed in a bag. Also they have open lids to accommodate where the whip cream would usually be, so this makes the journey a little treacherous if you don't know this and the bag tips at all FYI) The burgers are good, for a reference point they kind of make me think of Shake Shack in style. The downside as I see it, is that they don't offer meal combos, so the fries, onion rings, and drinks are all a la carte, so it adds up a little. Especially because, not unlike 5 guys, the smallest fry serving is still too much for me and fries just don't save or reheat well. I'd be happier paying for a smaller portion of fries or onion rings (huge, tasty rings, but too much for me alone) to come with my burger, dog, or tenders. The hot dogs (wagyu beef) are also generously portioned. Chicken tenders come as 3 or 5 and are delicious- still juicy, not overly breaded or soggy. Located in Pike and Rose, the interior of the store has plenty of seating, is clean, and lots of great fresh air with accordion glass doors they can open on nice days. There is also dedicated patio seating, at least a few tables right out front. The only issue is, of course, parking, but these designed centers like Pike and Rose, Downtown Crown, Rockville Square, all have that issue. We will definitely be frequenting this location now that we know it's here :)

Tim S.

I found myself in the area on a business trip. Was told that BurgerFi was a great place to grab a burger do I had to try it. I ordered the CEO burger, and the Cry and Fry onion rings/fries. The burger was okay- very meaty, but could barely taste the cheese and bacon jam. The onion rings were excellent- best part of the meal. Fries were good too. Overall the meal was okay- but when you factor in the cost, I'm not sure I'd return.

Katie H.

The burgers and fries are yummy, but where they really knock it out if the park? Their milkshakes!! They are so rich and creamy and aren't overly sweet!! AND, they're willing to mix up flavors if you like to get crazy. For instance, I'm a fan of doing Oreo coffee or Oreo cinnamon. But you really can't go wrong with just the basic Oreo or strawberry either. My kids usually just get a single scoop. I consider myself a chocolate girl, but their vanilla is pretty amazing, too. Lastly, definitely consider either getting the cinnamon banana shake that comes with churros or just order extra churros to go with a shake of your choice. These are probably the most delicious churros I've found in the city so far. Perfect crunch on the outside and chew on the inside! As for burgers, I go for the CEO because it's topped with bacon jam. So that's obviously a good decision. And the fries, get their seasonal bacon cheese fries while you can!!

Dan C.

A burger joint serving made to order servings with quality ingredients. Tried a bacon cheeseburger and Parmesan fries. Burger was good, extra condiments come at an extra charge. Fries were fresh and cardboard to go carrier kept them warm. Food was good and price point for quality feels right. Ordered for take out from this North Bethesda location. Counter ordered and though the restaurant was not busy order took some time to prepare. Combination of takeout, delivery and freshly prepared caused the wait. Staff is o.k., there is a little navigation and walking from parking. Unless you luck out and get a spot right outside.

Thomas N.

Went to burger fi and tried it out for myself with a bunch of buddies. The burger was very delicious but didn't have any sauce in my opinion. However, it was a pretty tasty burger. I got the onion rings and it was very crispy but super super big. Almost like they put a whole onion and just fried it up. Might have to get regular fries next time. Overall, it was a delicious burger and would def come back again!

Fries are exactly as advertised!
Aarti B.

The hand-cut fries and house-made crispy VegeFi veggie burger (not the Beyond Meat) delivers! Of all the burger chains, BurgerFi has hands-down the best housemade veggie burger. The VegeFi fresh veggie patty is cooked in peanut oil and packed with veggies bursting with flavor and sandwiched in a crisp lettuce wrap. Lives up to the hype of the advertising poster! Hope they continue making them and don't phase them out in favor of Beyond Burger (those are available too). While the BurgerFi sauce is nothing more than Thousand Islands dressing, the truffle aioli elevates the flavor (wish they added more!) while the lettuce wrap adds a nice crunch and well worth the $1 and $0.50 upcharges. Swapping out the bun for the lettuce wrap, I would definitely save the calories for the hand-cut fries! The fresh crispy fries are scrumptious and truly deliver on the appetizing and boastful advertising. My hubby enjoyed the Coffee Mocha Milkshake and Bacon burger. The burger was a notch higher than Shake Shack, but not as good as the leaner burgers at Elevation Burger. The service was top notch as Camila, the cashier was kind enough to deliver our food on the patio as we brought our furry friend along (rather than using the beeper to pick up the food at the counter). Very considerate and thoughtful! Will definitely check out other BurgerFi locations (wish there a location closer to me in McLean!) and excited to come back for the VegeFi burger and scrumptious fries!

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1 year ago

Food - burgers tasted like cardboard, Told staff and manager. Manager said there was no resolution - sorry. Too bad. AVOID AVOID AVOID AVOID

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3 years ago

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1 year ago

Really good service. I was served by a very polite and friendly cashier. The food was delicious and warm. I will definitely go again.

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5 years ago

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