The burgers and fries are both delicious, but the quality can be inconsistent. When the Latino ladies are there, the food is really good, but when other staff are working, the taste is not quite as good. read more

Ehh this is more a review for five guys in general. Their burgers are pretty bland. They also can never do a lettuce burger right. Everything comes out wet and soggy. I dont understand their premium prices. Id rather get my burger from mcd's or BK. Alot easier on the wallet and more flavorful. read more

Five Guys is not cheap its definitely one of those places that you really have to crave it. IMO I think they are better than BurgerFi and most burger chains. I love my Burger a little greasy. I always get the little cheese burger because its the right size. I tried their bacon cheese burger and I didnt like how they cook the bacon. I like mine not all the way crispy . I like my bacon with long strips. Not broken little bits. Their fries are not worth it. Its never crispy and it's very bland, even with their malt vinegar. I dont recommend getting it to go or on UBEREATS. It will be very soggy. The milk shakes are good. I gotta take my lactaid though. Food is alway great and service is great. Restaurant is always clean. They do have peanuts there so if you have allergies, avoid . read more

The restaurant on 12/31/24 was clean and had no customers when I stoped by to buy a gift card. The employee behind the counter didn't know what I was talking about or asking for--there was a language barrier. She had to ask another employee for help from the back of the restaurant. The manager came out and processed the transaction. Got in and out quickly! read more

They are pretty friendly and the food is always consistently hot and fresh. I never have any issues with the drink machine and they always have ketchup and napkins in stock read more

Ordered by phone from the car, picked up everything when I arrived... magic!! The food awesome as always and a great employee vibe.

Impatient customer service and disrespectful Lady slammed my milkshake on the counter read more

Had to use up a credit here, so I dropped by for lunch. $20+ for a cheeseburger, fries, and drink which is pretty ridiculous, luckily it didn't cost me much. Burger and fries were great, but I really wish they offered a kiddie size fries b/c no one can eat the crazy amount they give you for a 'small' order. But, when they're fresh and hot, it's so good! Fries never travel well, so eat them as soon as you get them. read more

Overall, this is a pretty good burger, but the competition is high in this burger category (competing with Shake Shack and Habit Burger). Though I'm always left more than satisfied, it's typically due to the extreme volume of food rather than a tremendous culinary experience. I will certainly come again because I enjoy some variety. However, in this category, I prefer Habit or Shake Shack. read more

Consistent service and food. Inside is clean but the floors could use more consistent sweeping. They cook orders upon request but the food comes out relatively quick! The prices have risen astronomically over the years so be prepared when you come in. read more

Five Guys - Inside - Burgers Near Me - Gaithersburg, Maryland

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You can't go wrong with a Bacon Cheeseburger and Fries! It hits the spot everytime! Staff was friend and attentive. Next time I'll add a shake to my order :-) read more

Order arrived in minutes. Tasty and nice and hot. Delivery Thursday. Hand cut fries=5 Burger w/lettuce, tomato, jalapeños =5 Supporting local businesses and delivery persons. read more

Five Guys - Delivery - Burgers Near Me - Gaithersburg, Maryland

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Siempre perfeción! Always perfect food....from the free peanuts to the best fries around and the burgers made to order! The staff here is always the best...friendly, fast, and cool people. read more

The burger was just Ok. The vegetarian sandwich was awful. We requested small fries but were charged for a regular order. Same for a coke -requested small and was charged ($2.99) for a large. First and last time at chain read more

I'm giving a one star review because at this particular five guys i go to often. they obviously make your noticeably, Better when you tip them. i swear try it. the cashier will say something to the cook. right after you've finished your. order. read more

Five stars for five guys! Because why not! Their burgers are to die for. The employees at this location are super friendly and always fast. Lunch time can get a little crazy. I'm always in and out though. The burgers are always fresh and taste amazing! The prices are a bit high but for a great burger it is what it is. While I always opt for the little cheeseburger I feel like their burgers are getting smaller and smaller. Or perhaps I'm just more hungry lol but this time around the little cheeseburger (one patty) didn't seem to fill me up the same. There was more bread to patty ratio going on. I don't like to get their fries because they are sooo good and I can't stop eating them. Maybe next time I will try their regular cheeseburger. I will definitely be back! read more

I can't believe I am giving a 5 Guys location a 2-star review, just goes against all I believe in. And for the record, this only solid to this one location. Confusion started at the register and carried on to home. I was ordering 2 burgers the first being a bacon cheeseburger with just mushrooms. The second was a bacon cheeseburger all the way. So, she asked if I wanted "just mushrooms" and "all the way" on the same burger or if I wanted 2 different burgers. Hmmm, only one of those choices seems possible so I went with that. I felt 2 burgers in the bag so was on my way. Then I got home! I opened my burger, and while I am used to 5 Guys burgers being "moist;" this one soaked all the way through the bun, making it impossible to hold (think eating a burger with a fork which to my mind is un-American.) Then to the real disappointment. One of the constants between 5 Guys everywhere is the overwhelming orders of fries. We used to think it was a fun thing when people were in from non-5 Guys areas to watch then order large fries because (5 Guys fans know what I mean.) I ordered a regular (medium) fries, which is generally plenty for a few people to share; and this is where the real issue presented itself. There was the cup of fries and about 20 more in the bag. I never even thought to look, fries are a constant. Anyway, a few fries for me and the rest for the kids. I rashly only went there for the fries... Go to the restaurant in the Kentlands, you will be much happier. read more

On 06-30-2022 afternoon, I ordered a little hamburger, but when I got home and tried to eat it, the beef patty was not cooked. Please cook meat thoroughly. read more

Can't beat Five Guys. My order is true American Gluttony. Cheeseburger (two patties), extra cheese, bacon, lettuce, tomato, pickles, raw onion, fresh sliced jalapeños. Small fry, doused in vinegar and covered in salt. Sometimes I skip the vinegar and grab a side of BBQ sauce for dipping. Five Guys is so consistent. I've never had a bad experience and the food is always spot on. Hard to find a better quick service burger. Like the other locations I've visited the employees here are cordial. Tables could have been wiped down a little bit, hard to find a table without remnants of peanut shells But I found one and chowed down. Parking is easy. read more

If you have been to one five guys, you've been to them all. Easily one of the top three burgers in the United States. Especially if you love the extra topping that are offered! Their fries are awesome... their Cajun fries are even more awesome! The complimentary peanuts are icing on the cake. This burger joint is not Peanut allergy friendly. I have left my young daughter (peanut allergy) outside in the freezing cold so I could get five guys. Just kidding... However, I have driven to five guys a couple times with her and heavily thought about it. read more

Good for what it is. Restaurant interior is clean. Food quality is consistent. Staff is nice. And the peanuts are bag so that's a bonus:)

It's honestly really hard for me to give pretty big fast food chain 5 stars, but they really do have one of the best burgers out that's easy and quick to get! I've gotten the opportunity to go to the 2 really hyped up burger places, Shake Shack and In-N-Out Burgers, and they really weren't all that. In fact, Five Guys burgers are a lot better. Pair that burger with Five Guy's delicious Cajun fries, no competition! I'll admit that In-N-Out is a lot cheaper and Shake Shack is slightly cheaper, but I'd pay extra for a thick juicy burger from Five Guys! Their fries are better too! If I want a burger that's consistent and will satisfy me, I'd suggest going to Five Guys. It doesn't disappoint! Don't wait to get a burger from Red Robin or continue to ride the hype of Shake Shack and In-N-Out if you're looking for a quick and delicious burger! P.S. If you haven't tried Shake Shack or In-N-Out, it's still worth trying for the first time. It's decent, but just not worth it's hype! ALSO!!!!! if you take it to go and order fries you actually get extra fries because they put the cup in the bag first then begin to fill it and fries do miss the cup so they'll keep filling the cup until that's full and by that time there's a good amount of fries that missed the cup! LOVE IT! Best fast food burger in my opinion! read more

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Don't try to ask them any questions, they can't communicate effectively and do not have answers for anything more complex than the most basic instructions. I visited this location to pick up a milkshake the staff had mistakenly forgotten to include in the order my husband had picked up earlier that day (but which had been paid for). Since I am pregnant and cannot risk any food-borne illness or infection, I sought assurance from the staff that their milkshake products are pasteurized. After speaking to two staff members, I was unable to receive an answer. It is UNACCEPTABLE that staff operating in a food establishment cannot answer simple questions such as whether or not the ingredients are pasteurized. I searched for this information on the Five Guys website, but could not locate it. The level of English of the staff was appalling - I do not understand why staff who cannot adequately communicate in English are staffed to front-facing customer positions. However, even after I explained what "pasteurized" meant in Spanish, they still did not understand/know if their products are, in fact, pasteurized. When I asked to speak to a manager, I was told one of the two staff was the manager. As a customer, how can I escalate an issue or obtain an answer if the person who is supposedly in charge has equally ineffective communication skills?! Management - train your staff, or hire better ones! Will not return. read more

I just got home excited to eat my burger and there was no meat. I tried calling and was put on hold and I'm not driving 20 minutes there and 20 minutes back. So, they get a bad review. read more

Five Guys - Burgers Near Me - Gaithersburg, Maryland

Excellent staff, always curteous, ans speedy! They make a nice environment. Best fries around! Gracias

Curbside was terrible. 25 minutes late! They weren't busy, I could see the staff yakking and having fun while doing nothing, while they ignored the car in front of them with its flashing lights. Had to call the store to get them going. read more

I don't know how anyone has the audacity to make comparisons between Five Guys and In-N-Out. I mean, sure Five Guys should earn some points for being a place we can actually eat at, but I think we'd just rather not. My husband has been craving a burger for a couple weeks now, and we finally decided to come out to Five Guys. The best parts of my meal were the chocolate malt and the peanuts. I was really excited about the Cajun fries, but they were really disappointing. Over seasoned, soft and limp. I know it's hard to get crispy fries out of freshly cut potatoes, but I think that's why in-n-out makes them super-thin so they at least have a chance at being crispy. The burgers themselves were just disappointing. Sure, they were meaty, but something indescribable was lacking in flavor. We did finish our burgers (they cost us nearly $20, after all), but left our fries because they just weren't worth the calories. Oh, and In-N-Out 100% wins on price too. Their double doubles are like $6. You can't even get a Little for that at Five Guys. Oops, I guess I compared the two as well. I guess if I'd never had In-N-Out, there's the possibility I would eat here. On this coast, though, I think I'm more inclined to put my money towards Habit Burger than Five Guys. read more

This is hands down the best Five Guys in the Gaithersburg/Rockville/Bethesda area. I have lived nearby for the past five years, but in Silver Spring for 20+ years, so I've been to all of them, and probably this restaurant maybe...100 times. They have NEVER, not even once messed up my order or delayed it. The biggest difference is that the vegetables taste so much better than other places, and the staff is very nice. As far as Five Guys goes, it doesn't get better than this location. read more

Busy Saturday evening. Place was full and energetic (in a good way). Order taker pleasant. Order was as ordered. Fries more limp and soggy than my usual five guys where they are always crisp --near Montgomery Mall. Overall fine. read more

This is my regular Five Guys location. Its always clean and has a healthy stock of peanuts to eat free while waiting. If you've ever been to a Five guys before you know you can't specify the temperature of the meat but its a quick option that is still high quality. I normally go for the cheeseburger (2 patties), the free peanuts and a water. This location does have those annoying soda machines that spit out a million different flavors of soda and backup if there's a lot of people waiting. The raw jalapenos are one of my favorite topping when in the mood for something spicy. read more

Five Guys - Cheeseburger - Burgers Near Me - Gaithersburg, Maryland

Meh. This was the first Five Guys burger I've had and I found it average for the price since it's still fast food. At ~$5 for a "little hamburger," I expected somewhat more care in the construction and packaging of my burger? I ordered to eat in, but they still wrapped the burger in foil, which squishes the bun (I know it's a silly personal preference, but these are my opinions, right?). The cashier was nice, though, and the wait time for my food was fast. read more

Five Guys is the best place for a quality burger in this area. They sure know how to make one greasy hamburger which I really appreciate. It definitely oozes with grease so be sure to pack a lot of napkins. The wait is about five minutes which is great because they make it fresh. While waiting, I always fill myself up with peanuts as if I was the elephant in Monsoon Wedding. The fries are delish too. Don't get Five Guys if you are on the Atkins diet, Paleo diet, South Beach diet or Weight Watchers. read more

Friendly staff and delicious burger and fries. Winning combo! I usually eat at chipotle, but just the friendly smiles here will bring me around more often. And holy potatoes, they load up on the fries! read more

Expensive but delicious. A little less grease than usual last time. And the fries now have sizes. I enjoyed my shake too.

This place is the bomb. Work right around the corner from them so our.office goes there quite a bit. Have yet to have a burger made wrong. Professional over the phone taking orders. This place gets packed during lunch hours so i suggest calling your order in ahead of time so you dont wait in line. Only thing i.dont understand is why "Five Guys" every time i go its "Four Girls". Oh and there fries are the bomb a small is enough for 2 people and they're always fresh and hot and salted perfectly. read more

Burgers. Yes, I've already reviewed this place, the Aspen Hill location, but I must review it again, since I had a different type of burger at this location. I tweaked my normal order this time around, and had my burger with hot sauce. Was it a good idea? Maybe not. Not that the burgers here are not good. More a fact you just have to figure out what works with your burger or not. While the hot sauce did give it a good kick to the burger, it made it a bit messy, as hot sauce isn't thick like ketchup is. As always, Five Guys is a great burger experience. I still have to try 'In and Out', and in NYC we have the 'Shake Shack', but the burgers here are a bit better than the Shake Shack, yet a bit messier to eat. But as always, I must advise you to stay away from the fries as they are uber oily! read more

Wtf? 23 dollars for 2 burgers with fries and drinks? We will NOT be returning. No. Freaking. Thank. You. I've never been to a 5 guys before and will never go to one EVER again. I expect to pay that for shit like Panera, not freaking burgers. Also, dirty and they spoke poor English and had to fix our order like 3 times. read more

I can't remember a Five Guys I wouldn't give less than 4 stars, but this place stands out for its friendly efficient service. Never a mistake; the counter staff smile and the behind the counter call your number loudly enough. No problem with getting a small cup for just water. The junior bacon cheeseburger is usually plenty and small fries are generous enough to share with at least 2 others. It can get busy because of its location, so try to plan to be there just before or just after the lunch crowds. Parking lot is free and spacious enough with multiple entrances and exits. read more

Where is the ONLY burger place where you will see: - classy looking businesswomen in suits/skirts/heels - burley construction types still covered in dirt - casual dressed white collared workers - teenagers - grannies in walkers/oxygen tanks AND it is packed during lunch? You got it..... *No need to order the large fries as the small one is more than enough to share with someone as they always load up the bag! read more

When you're starving and you're waiting for your food, it's nice to know that you can have something to munch on while you wait. Mexican: free chips and salsa Italian: free bread with olive oil Chinese: fried wonton crisps with sweet & sour sauce Five Guys: free peanuts!! Burgers here are OK, you add whatever toppings you want. I think the mushrooms are canned. You can get a Chicago style hot dog here -- just order the grilled hot dog and add all the toppings. I like their hot dogs better than their hamburgers. Urban Burgers makes far better burgers, if you can make the trip. read more