This was my first trying Smashbuger in Manhattan Village Plaza, part of this area has been renovated to an open air for shopping and dining, plus other entertainments. There is a small patio in the front with umbrellas, there are tall bar stools chairs for the long tables facing the windows, as well as the reg. table and chairs. You order at the counter and find a seat, the cashier who take your order bring you your food, she was very nice and friendly ,we had the double classic smashburger which was very delicious, the smashfries was absolutely hand down top notch delicious, they were skinny fries with garlic & rosemary herbs drench in oliver oil, now the super crispy chicken smash burger was good, but I did'nt like the was the put the chicken on the bun, It is cut into bite size pieces then put on the bun , I was expecting one whole piece of chicken, but I will return. read more

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The Baseline: For a Burger-joint the burgers, fries, and drinks are prepared well, done with properly applied ingredients that should taste good, and any unique offerings should not take away from the basis of the burger itself. Food: The double smash burger (4 out of 5) is really good with a nice salt on the thinly smashed patties. The bun was soft and well toasted to help soak up the fat from the meat. Great toppings for the burger. The Scorching Mac and Cheese (2 out of 5) was really spicy and was even a bit much for me for the night. The fries were pretty standard fries (3 out of 5) and complimented the meal. Bacon Smash (5 out of 5) was not my order but I wish I ordered that after getting one bite of it. Service: Great service the night we came and the order was prepared properly. Ambiance: This is a nice fast casual service restaurant with nice seating. There is a patio for nice weather but no shade. This is a part of the Manhattan Village mall complete and is a really nice place to dine. read more

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Very dissatisfied. As you can see by the receipt a double smash burger was ordered. When I took it back over to the counter since they messed up and gave me a single, they took my plate to the back, let my fries and other food get cold, didn't remake the burger but brought my old plate of food back out and a spare patty on the side. The burger should have been re made at bare minimum. This was an absolute joke. So I had to eat a cold burger with a random hot patty on the side. Can someone explain how that makes sense? read more

Smashburger - Messed up order and they thought giving me a patty to go rather than remaking it was the solution - Burgers Near Me - Manhattan Beach, California

Stopped by here for lunch on a Saturday. It's located in the Manhattan Village plaza. This is a casual place where you order and pay at the counter and find your own seating. Service was quick and attentive. We got the double deluxe smash with added smash sauce, the double bbq bacon smash, chili cheese fries, and tater tots. I was curious about the brussel sprouts on their menu but wanted potatoes. Our order came to our table within five minutes of being seated. The chili cheese fries were good and the burgers were nice and juicy. Everything satisfied my craving and I was full at the end. The only thing I was a little disappointed in which was also my fault for not asking, but the smash sauce they have is actually a honey mustard type sauce rather than a thousand island sauce. I guess I've just been used to smash burgers having that type of sauce, so if you enjoy honey mustard then it's a good addition. Next time I come back, I'd like to try their shrimp roll or hot dogs. read more

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It was so great I love it so much I would go jack ahsin any day and get some burgers here ahah I love it Erica was so nice and so pretty.

Stopped by here for lunch with a couple of friends. First off the prices were very affordable with what you get. I got the colorado burger in a single patty and it filled me up for the majority of the day. The burgers here were really good. I also had the shrimp basket and it was tasty. We dined in and the service was pretty quick with getting our food ready. I would highly recommend trying this place out for a quick bite. read more

Great food and even better customer service. Special shoutout to Talani who welcomed us and tended to our questions. She continuously checked on us, making our dining experience amazing. Will definitely be going back. read more

Burger has flavor. The seasonings they use for the patty are great , it has flavor and juiciness .I accidentally ordered a double classic smash but you know what it was worth it . I added regular fries and a fountain drinks . I paid 19.59 . I came on a weekend night so it wasn't busy . Place was clean .I opted to sit in the window area stools .Coming back to try the jalapeño burger at some point. Ohhh and fries have a good crunch not soggy. A+ on those fries guys . read more

Smashburger - DOUBLE CLASSIC SMASH. FRENCH FRIES 20 OZ FOUNTAIN DRINK - Burgers Near Me - Manhattan Beach, California

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Just want to give a shout out to Joanna super sweet girl helped me save a good amount of money in this economy every cent counts!!! Their food is amazing and customer service is 100. I love this place. Thank you smash burger read more

Smashburger - AMERICANA BIG DOG - Burgers Near Me - Manhattan Beach, California

My mom and I went here for lunch today and both we and our playful pups thoroughly enjoyed it! We ate on the patio as it's very dog-friendly and had excellent service. The restaurant itself is clean inside and offers so many selections. I went with the Double Bacon Stack Splash. (Try saying that really fast!) The Angus Beef burger had so much applewood smoked bacon that I was in heaven. Add cheese, lettuce, tomatoes, and mayo on a toasted, buttered bun and you'll love it! We also had the All-Angus Big Dog with mustard and sweet relish. To add to our gluttony, we ordered the Smash Tots that were crisp and golden brown with a garlic-olive oil Rosemary flavor. Need I say more? This is one lunch that will keep me full until dinner! read more

Smashburger - Burgers Near Me - Manhattan Beach, California

We came on a Friday during the lunch rush and only saw two people working (the cook and the cashier/server). The cashier took the orders as well as packaged and/or delivered each order to the table while welcoming every new arrival. He remained pleasant the whole time. Our smash burgers and fries were delicious but avoid the scorching hot tots. Our order of spicy tots were extremely oily and burnt that they were inedible. We ended up throwing the whole thing away instead of complaining as the cashier/server already had his hands full read more

The tater tots are super yummy and the shakes are top notch. Unfortunately my smash burgers are very salty and sometimes inedible. Sometimes my burger tastes near acceptable but I keep returning because I keep hoping the burgers will improve. But after today I'll only order their tots and shakes because I am not a fan of their fries either. read more

Tried Smash Burger in Manhattan Village for the first time and it was a pretty solid experience. Prices are average--around $8 for a burger, not including fries. I like that you can customize your own burger for about the same price, which is a nice option if you're picky or just want to mix things up. The waitresses were very accommodating and considerate too! I was especially into the truffle mayo sauce--it adds a really nice flavor. Also, their chipotle spicy bun stood out as something different and unique, which I appreciated. The place itself seems pretty new. The furniture looks fresh, the ceilings are high, and the overall vibe is clean and modern. The bathrooms were very clean too, which is always a plus. Parking was easy to find since it's on the outer part of the mall, and it's free, which makes the visit more convenient. Overall, it was a decent first visit--giving it a 3 out of 5. read more

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So my wife and I wanted to try a new burger spot since it was national burger day and they had any single burger for like 5.98. She got the jalapeño creama and I got the bacon burger with sweet potato fries and a side of there cheese sauce which btw is like velvetta cheese the bill was like 25 dollars so it's affordable and they have v 5 dollar burger menu all day every day on the app so that's cool. My burger was insanely salty like all the other comments along with my wife's like the bacon just added to it I got a side of jalapeños and they cut them so thin there is no kick or anything. The burgers do not taste fresh even tho that's their motto and they live by that. They taste from frozen. The chicken sandwich is 2 chicken tenders on a bun but the breading has no flavor.the soda machines have some weird flavors as well. They pride themselves on the service. You order and they bring the food to you. It seems like a in and out type of vibe but like it's not a fast food chain. I hear it's in Canada which would make sense cause poutine is hella salty read more

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Their burgers are so good! Has to be one of the best (smash) burgers I've had in SoCal. The flavor is just spot on. If I didn't live so far away from a Smashburger, I'd be there again. Since it was my first time having Smashburger, I tried the Classic Smash. My 6 y/o gave it a thumbs up as well. It was very delicious and a good size to fill you up. They also have coloring sheets for the kids to so you can eat in piece and keep them off a screen. IYKYK. Here's hoping to get another location closer to me *crosses fingers* read more

Our first trip and our last! Raw bacon on my burger and of course I didn't check it until I was two or three bites into it. Manager came up and asked how I was doing and I showed them what was wrong. I said go ahead and say it, what do you see and he hesitated and he said raw bacon. They offered me another burger, but I was already not too happy about what I was tasting. They offered me another burger to go, but I just wanted a refund which they would not do. It's just really sad since it was our first time and when we walked in the very nice female counter person told us we all about customer service and yes, I even tipped them but yet the customer service really was horrible all the way to the corporate office. I sent the corporate office pictures and they simply do not want to talk to me. I just want my own meal refunded, just mine. Not my wife's or my sons, just my meal refunded. Never had a problem at Shake shack and five guys. They have way better customer service than Smashburger. read more

Smashburger - Burgers Near Me - Manhattan Beach, California

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Officially my favorite guilty pleasure. The food is really good, especially the chili cheese tots. I also love the little wooden utensils instead of plastic ones. read more

Smashburger - Chili cheese tots - Burgers Near Me - Manhattan Beach, California

WOW! I got the deluxe burger and omg, so delicious! Simple with taste. I have to tried their other items. The interior is clean and inviting! Service was friendly. read more

I ordered a double double wrap and what they did was atrocious, they put the two patties with two strips of lettuce, not even wrapped, they were layed on the burger and there was pickles that was spread with no care and it was all around so messed up. I hated it. I don't recommend eating here. I just had it today, 4/14/26 read more

This was the second time I've been here. The first time we came they made a mistake on one of our orders by giving it to the wrong customer who didn't say they didn't order it and took it. So we had to wait for the one order to come out and the order we did get was cold not hot by the time we got the other order. The second time they got my order wrong so my husband's meal got cold waiting for mine. The first one we did get money back and the second time the manager told us to keep the original burger they made a mistake on. I appreciate both time the manager worked with us. read more

Never had Smashburger before so I decided to give it a try during my lunch break. Joanna immediately greeted me upon entering and was super friendly the entire time. I didnt have to wait very long for my food so I'd say above and beyond service from Joanna and the rest of the kitchen team. The food was great too I have no complaints so overall the great experience left me satisfied. Keep it up manhattan team read more

Excellent burger I ordered the chicken burger. It was very simple and grilled so extremely healthy. The service was exceptionally good. I really love how friendly people are here. Finally, it's located in Manhattan Village. Very nice ambience and extremely casual. read more

We stopped here just before a long drive and it was perfect! The food was not only delicious, but came out quickly! Once you order you're given a number so the server can bring your order - they're eager to please and happy to ensure you get what you need. Since this is more of a fast food style restaurant, it's very casual and you can spend as much time as you'd like. You can even bring your furry companion to dine on the patio with you! There is a dog menu!! Great place for a low-key quick bite to eat! read more

Smashburger - Outside - Burgers Near Me - Manhattan Beach, California

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The service here was really quick, the food was delicious, and Roberto took a few minutes to chat with us about the store!

I can't express my complete dissatisfaction with SMASHBURGER in a short few sentences because it was flawed on so many levels. I'll start with the first, for those who can't ensure reading a verbose review and in case ownership of this Smashburger or the corporate office wants to know how inept this location is being managed. 1) We purchased the Scorching Chicken Sandwich "to go" and giving them as others the benefit of any doubts for a simple task, I didn't check my order. When I came home, a 15 minute drive (each way), I discovered the top bun and bottom bun with lettuce, mayo and pickles in-between, but NO ACTUAL CHICKEN PATTY, missing the primary portion of what you're ordering and paying for... THE MEAT. 2) I called the location to discuss the problem, they said to come in for a replacement, so I've already invested 30 mins in time and gas for transportation on the 1st order, now I have to ensure another 30 minutes to go and retrieve what I paid for on a second trip. That's 1 hour of time and money factoring in gas as well as the value of my time. When I arrived, the Scorching Chicken Sandwich was waiting for me as a... "and here ya go, that's it." resolution by counter service person EMILY. She's a front line worker, so I can't blame her much. I had, however asked to see a manager on the phone, then reiterated that after Emily was ready to consider the matter resolved. I'd spoken to CONNIE who was behind the counter in the kitchen. She said what she could do for all of my troubles is offer me "FREE FRIES or a FREE SODA" (the value of those were $3.69 Fries or $3.19 soda). So, I let her (CONNIE) know I was disappointed in that offer. I also said "I'm not trying to extort anything from you. I already ordered Fries. So, "A Free Soda... a cup of syrup!" expressing my lack of enthusiasm towards a mediocre effort to compensate and satisfy a customer. I wasn't expecting the food to be free and refund the $30+ order nor a $10+ gift card or the Scorching Chicken Sandwich itself to be comped for free (which most restaurants would actually do at minimum). So, I asked CONNIE if "Could you just give me a shake for my son?" where a shake's menu value is $6.39, to which she (CONNIE) declined and reiterated the fries or soda offer. I declined the fries and the soda out of principal. I've run customer service departments in my professional past and there was once an adage of "The Customer is always right." which we abolished because it's not necessarily always true. If a customer is profane, unreasonable or lying, they're not right. We transformed that addage to "The Customer deserves to be listened to, responded to and treated fairly" knowing "it costs more to find new customers than to satisfy current customers to keep them loyal." Plus, loyal customers provide greater lifetime value (i.e.revenue) and are the best referrals for a business. I don't feel it was very smart of CONNIE to decline a reasonable request of a shake which would have had me walk out of SMASHBURGER feeling elated that they actually cared and come back as well as tell the tale of a wonderful company that cares for their customers. Instead, I walked away very disappointed, personally insulted enough to take the time immediately and share this experience on Yelp as well as with others elsewhere. SMASHBURGER SHOULD BE EMBARRASSED To think, for the differential cost of goods of a simple shake compared to a cup of syrup, they could have remedied this situation. I think they need to reflect upon their employee training as well as whom they empower as managers or their policies and procedures, allowing flexibility and approval for educated managers to make decisions to save sales and retail customers. If that empowerment is actually in place, then SMASHBURGER should think long and hard about whom they're putting in management positions making poor decisions. REVIEW OF THE FOOD 3) The fries were lackluster and overpriced at $4.49 for a large size. They were cold (i.e., not fresh) and rather weak overall. 4) The Onion Haystack was overpriced at $4.09 for a serving size that only filled half of the container used. 5) The burger, I get it "Smashburger" is a style where they press the burger when they cook it so inevitably it becomes reminiscent of an overcooked beef jerky like patty, that's dry and well done. It's about 4" in diameter, rather small and the double burger just has 2 of those patties. It's neither moist, nor juicy. I'd say it's no different than a burger you get from a fast food restaurant like McDonald's, Burger King, Carl's Jr, Jack in the Box, Wendy's and the like, only it's 2x or so more expensive at Smashburger. If you're going for the "fresh" burger, I'd opt for In n Out, The Habit, Fatburger , Shake Shack, Five Guys over Smashburger for similar cook to order counter service burger joints. OVERALL, I do not recommend Smashburger on all levels based on my experience. See my photos read more

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The burger I had was very tasty & seasoned just right too !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Food was fresh and yummy. Service was quick. Ambience was alright. Slightly pricey though.

Ordered the classic smashed burger without buns. They followed all the order notes, and with help of DoorDash, they delivered the burger to my hotel. I ate this in my room. Delicious! read more

Smashburger - CLASSIC SMASH BURGER w/o buns - Burgers Near Me - Manhattan Beach, California

Unless you like having to return to this store to pick up missing items ...DO NOT GO HERE I Like smashburger which is why I put up with the odd 'mistake'. BUT.... In the last two weeks I've had to go back to the store to pick up missing items. All I got last time was an offer of 'take as much FREE ketchup' as you'd like My response from Corporate has been less than satisfying I'd recommend going to the local shake shack than this place read more

I came first time and ordered a couple burgers. I was disappointed I just didn't like the taste of the burgers. I can't say what it is but it tasted half raw and I can smell the moo. Im sorry not a burger place for me i know better places but the girl who took our order was great. Service was great so my stars go to them. Location is in the village so thats always good. read more

Food is always fresh and so good! The service is great! I'm always taken care of when I go TRY EVERYTHING ON THE MENU, you will not be disappointed! read more

Their smashburgers have potential and I enjoyed my lunch. The bun is good, the meat is good, but the burgers just don't stand out overall. It's a tasty burger, but it looked more sad and droopy than what you would expect from the branding of this place. Both the bun and the patty were not as fresh and hot considering I thought my order was freshly prepared during my 10 minute wait. It looked like a hastily prepared fast food burger that you might get from a poorly run Burger King franchisee. The Angus beef and smashed style is their differentiator, but unfortunately not enough to stand out in a competitive burger industry. Smashburger seems to want to compete with the likes of Shake Shack, but is lacking on execution. It's tastier than Islands across the parking lot, but it lacks personality, so while Islands is busy on the weekends, Smashburger isn't. read more

National cheeseburger day is a tough day to work in this business but Bethany the person that was assembling orders had a smart ass attitude for everyone that did not have a smile on their face that was picking up food. My hats off to Joanna and the other 2 guys that were working the stove. Joanna had been working from 8am and was working her butt off. Wish I got the 2 guys names to give them a shout out. Can't wait to taste the food First time I've been here. Place looked clean minus Bethany. Update. I know it's been a bit. Been back and service is great. Heard from Britney and this is what she responded with. Hope she is not working there anymore. i have beef with you dont ever leave no review aboht me on smashburger yelp page again cuz then i will have to come find you and deal w you myself get a bag and go to work instead of politicin about children on yelp read more

My mom and I recently got treated to Smashburger by my boyfriend. It was our first time ever trying this place. We got the Classic Smashburger, Avocado Bacon Club Grilled Chicken Sandwich, Cobb Salad and Smashfries. It was a Friday evening and they were severely under staffed. Most of the crew seemed to have gone on break at the same time leaving just the cashier and two other people behind the kitchen. Food unexpectedly took an hour :( and I felt bad for my boyfriend who simply wanted to treat us to a new place and new food. Due to the long wait; Smashburger staff did give a free side of Smashfries. Overall food was ok. The burger and Cobb Salad were simple classics. The chicken sandwich was the one I liked the best. I liked that it had good flavoring and wasn't dry. It's nice to see Smashburger at Manhattan Village but do think an hour wait for burgers is a little too long and hopefully in the future this will get fixed. read more

I've been an avid fan of Smashburger for a while now so I was excited to see they were coming to Manhattan Village, the workers here seem like they're always on the hustle even if it seems a little slow inside the restaurant, I often take my food to go but I can ensure you that it's always fresh and very tasty and I haven't had a bad experience ever. Inside there is plentiful seating and they have outlets for your USB devices and power plugs! I came here to do work once but was surprised they didn't have wifi, all the tables and restaurant space are kept clean so you'll never have an issue dining in here. I love the smash fries and the Nashville hot tenders, burgers are always well done and they have tons of different options you can pick from. read more

Gave me the wrong order and everything tasted burnt. Cashier was nice but either didnt listen to my order or the cooks got it completely wrong i ordered a bbq bacon burger and got a brisket burger, the brisket is disgusting i dont know why a fast food place would even make brisket. Also it smells like pure grease in the restaurant. read more

Manhattan Village is really on the come-up. The renovations are not yet complete but it's awesome to see shops open up. We came for a quick dinner and I got the double bacon smash burger. I loved the bun here, it was super soft and held its integrity quite well. For only $2 more, I would suggest getting a second patty. I love how they melt the cheese onto the patties here. With that said, the bacon was a little too salty for me. The fries were good but nothing special -- your typical skinny fries. read more

Smashburger - Double Bacon Smash Burger with Large French Fries - Burgers Near Me - Manhattan Beach, California

I was able to participate in a Yelp Elite Experience at the new Smashburger in Manhattan Beach. The person at the counter told me that I could order anything off the menu up to $15. Since I had seen pictures of their truffle mushroom swiss burger and read positive reviews, I decided to get a double. I wasn't sure how thick the beef patty would be, and was surprised at the generous portion when I got home. It was moist and I'd definitely order that again. The large fries that I ordered were ok. A little salty and not hot when I opened the bag to get a sample while driving. There was a nice outdoor seating area in the front of the restaurant and tables inside and out were clean. There were a number of customers entering while I was there, so it seems like a popular spot. Burgers are made to order, so be prepared to wait a bit. Glad that I was able to visit Smashburger today and recommend that you give their burgers a try! read more

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Ambiance: clear and spacious burger restaurant, ample seating inside and outdoor patio Service: very friendly and patient with questions, provided useful suggestion, attentively served drink and food, also helped with packing the leftover Food & Drink: the burger could be cooked either single patty or double patty by the standard menu selections or even customized to your own choices, the only downside is watching out the calories on the menu DOUBLE SMOKED BACON BRISKET BURGER - **** 1290 calories, Double Certified Angus Beef, smoked aged cheddar cheese, brisket, applewood smoked bacon, pickles, bbq sauce, toasted brioche bun, the meat quality is really good, fresh and juicy patty, chewy brisket and crispy bacon, overall flavorful and sweet taste, recommend for meat lovers HAYSTACK ONIONS - **** 560 calories, Crispy, fried onion straws served with ranch dressing, recommend Ultimate Chocolate Chip - *** seasonal shake, limited time only, not on the regular menu Price: generous portions, and the quality is way much beyond expectation, about $20 for a very fulfilling meal read more

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Quick recap: -          Food: Fastfood. Good -          Portion size: Average -          Service: Order at the counter -          Environment: Fast food -          $: Medium -          Perks: The patio More details: Went there for dinner. Cool environment for a fast food. Clean and modern. Particularly liked the small patio. In terms of food, we had the truffle mushroom double burger ($8.89), the Spicy Baja Single Smashburger ($6.89) and the Regular Smashcobb Salad ($8.89). Overall? Good option for a fast food. Friendly staff. Nice small patio. Recommend. read more

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