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    Shake Shack El Segundo

    3.5 (872 reviews)
    Closed 10:00 am - 1:00 AM (Next day)
    Updated 3 weeks ago

    Order Shake Shack El Segundo Takeout or Delivery

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    SHAKE SHACK EL SEGUNDO ATMOSPHERE

    What's the vibe?
    Touristy
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    Casual

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    Order pickuper counterer
    Rob C.

    Came here fairly hungry. Tried the Korean style Burger. I love their smash style and i got the Korean sauce on the side just in case i don't like it, I can stilll have the full shake shack burger experience. Good thing I did. Sauce is slightly salty for my taste buds. But had to try it. Someone might enjoy this, just not me. But the overall burger without the sauce is near tops for me at this price point for a smash type burger. Service was great and helpful! Been to other branches and they are typically helpful and mindful so not bad for a fast food. Ambiance is relax and chill with counters and floor clean in general. No complaints! 3 Closed caption TV around. Shuffleboard and hockey table available while waiting for your order or for those who just want to have fun! Lots of seating and high top seats and table too! The only thing if i were to be nitpicky would be the bathroom cleanliness. Am sure it gets taken cared of, but could use a touch up when I visited. Overall, Pat on the back for these guys!

    Burnt grilled cheese
    Mars A.

    I ordered through Uber Eats. The grilled cheese was burnt and fries were cold. Extremely disappointed since it's quite pricey. Terrible quality.

    Raw shake shack burger!

    I ordered a burger from Shake Shack through Uber Eats, and my son took his bites and asked, "Why does this taste so raw and mushy?" I checked the burger myself, and it was clearly undercooked in the middle. This location in El Segundo really needs to improve its quality control, especially for delivery orders where customers can't immediately have their food corrected. Serving an undercooked burger is disappointing and raises food safety concerns. I hope the restaurant takes this feedback seriously and ensures burgers are properly cooked before they leave the kitchen.

    Truffle Fries
    Smaly K.

    My cousin and I were at home watching a movie late at night last year, and they were eating burgers in the movie, which made us hungry for burgers. We decided to order the Truffle Burger for delivery. We also added the Truffle Fries. The Truffle Burger was smaller than I expected, but it was very tasty. Good flavor with the truffle sauce. We really enjoyed it. And the Truffle Fries were good, too.

    Danielle P.

    First of all, thank you to the staff for expediting our order since we had just arrived in town and had to eat and head over to my daughter's dance competition!!! Your attention to detail and respect of our rushed schedule was much appreciated! You can never go wrong with Shake Shack, and it's become a family favorite of ours. This particular location is probably the coolest I've ever seen! The place was hopping on Friday night! They have fooseball and tabletop shuffleboard inside, and cornhole outside! So cool! The food was incredible! We ordered the shack burger, a regular cheeseburger with bacon and a chicken sandwich along with some fries. I tried the spicy fries and they really do have a bit of a kick! Parking was a little tricky as the lot right by the restaurant was completely full. I went ahead and headed over to the parking structure, after which I saw to ask the attendants in the lot for additional parking--but I didn't see them while I was driving around in the lot. Will have to come back and enjoy this location again sometime when we aren't in such a rush!

    This burger is sooooooooooooooo good.
    Jamie G.

    YUM YUM YUM. Quick quality! Their fried chicken is really good. I love the app. Living in California your dollars get taxed more than any other dollars and using the shake shack app helps your food budget go a lil further. I use the app every single time Im in El Segundo. All their food is delicious! Service isn't too shabby. The location is always clean. Sundays is chicken sandwich day!

    Menu Board and self serve kiosk
    Noah M.

    The Baseline: For a Burger-joint the burgers, fries, and drinks are prepared well, done with properly applied ingredients that should taste good, and any unique offerings should not take away from the basis of the burger itself. Food: Shake Shack is a chain and it comes with the expectation of the same quality you get with a chain. Shake Shack is good to exceptional on what they serve. Burgers are always good with a smash-burger-esque type of preparation (think smash burger but not enough crispy edge). The ingredients are superior to fast food burger ingredients and the bun is brioche-esque. The fries are crinkle cut with a good crispness and pillowy inside, salted well. The shakes are real ice cream and sweet. Service: Good solid service at a Shake Shack. Friendly and to the point of getting food to you. Ambiance: This location is pretty fun with a foozeball and shuffle board games in the restaurant (fun for kids). There is an outside patio and the area feels safe. Clean bathrooms.

    Tariq A.

    I really wanted to love this Shake Shack location because the customer service was amazing. The cashier went above and beyond--especially since it was our first time. They were kind enough to add cheese on our fries for us to try, which we genuinely appreciated. That level of friendliness and willingness to help definitely stood out. That said, the main reason for the 3-star rating was the taste of the burgers. We felt they just weren't up to par, especially considering how hyped Shake Shack is. The burgers didn't have the flavor or wow factor we were expecting, and overall they fell a bit short compared to the expectations set by the brand. I do want to emphasize that I still love this location and the staff made the experience pleasant. If the food quality matched the level of service, this would easily be a higher rating. I'd be open to giving it another try, but based on this visit, the taste didn't quite deliver.

    The French onion burger with onion rings, cherry limeade and sauce
    Francisco M.

    Was immediately greeted happily. I asked for recommendations since I am boring and usually just get there bacon cheeseburger and was told to try the new French onion was very happy with all the flavors it had. Had onion rings which are very tasty and cherry limeade that kind of taste like Jamaica. Sat in the patio area since it was a nice out and it looked recently cleaned which is always nice.

    Smokeshack single patty complimented with the peppermint bark chocolate shack.
    Edward M.

    Parking is a challenge so best of luck. Service was ok. The text I received stated the order was ready but wasn't. So maybe there's a lag? It was worth the wait. The burger was delicious and the seasonal peppermint bark shake was delicious but maybe I have diabetes from it now. Helpful hint: when the cup is half empty or empty squeeze the cup so the peppermint bark breaks off from the cup. Now you can eat the bark. Winning. They are both expensive but I only go to Shake Shack US about once every two to three years. Shack Shack Japan is a different story. The restaurant here was clean and quiet but I was there at 11 AM. Enjoy.

    Edna G.

    Shake Shack in El Segundo was a nice fast food restaurant. Easily visible from the main Street. Nice and plenty of nice seats for a big group. A private parking was shared with other stores. There were three kiosk machines available to order or you can go to the cashier. They open late for a weekend. This location was semi busy at 8ish. Games to play at the restaurant, too. I really like their burgers and add on's. This burger reminds me of a smash burger but smaller but bigger than In-N-Out. I ate the burger so fast, I forgot to take a picture of it and the fries. I like their crinkle fries too as it's not soggy and stays crispy. I also like their shakes. The right consistency for a shake. I would come to this location again. [71R,2025]

    Double cheese burger with bacon avocado

    Can't justify paying almost $30 bucks for a kids size meal, and charging for an everything à la carte, the flavor is okay. Male that works in kitchen at this location is kinda unprofessional the way he talks to his co workers. Kinda annoying too.

    Pop a shot while waiting for my food
    Aerin A.

    I'm going to give this location five stars because I actually got someone to answer the phone for once. Also, I really like the fact they have a pop a shot mini basketball station that you can entertain yourself with while you wait for your food. Parking lot gets a bit crazy but they have additional parking complexes nearby where you can park . For additional overflow parking, follow the signs located in the main parking.

    SS parking.

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    Customer service was great, they were very nice! Food is as expected, shakes are always good!

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    Page 1 of 22

    Shake Shack El Segundo Reviews in Other Languages

    Ask the Community - Shake Shack El Segundo

    Gluten free buns available? Are the French fries gluten free cooked in their own oil? Thank you.

    Hi Bryan, Thanks for your question! Gluten-free buns are available at our El Segundo Shack as well… 

    Do they still have the veggie shack or vegan burgers?

    Hi Kai, Our new Veggie Shack is available at this Shack, which is completely Vegan!… 

    The Yelp question earlier says the patio is dog friendly but there is a sign on the patio stating that dogs are not allowed. Which is it?

    Hi Betty, Thanks for your question! Unfortunately, dogs are no longer allowed on our patio due to… 

    Does this location sell the Dragonglass shake?

    When I went yes it was being promoted

    How often do they run out of burgers?

    Hi Steven, Thanks for reaching out! We do our best to anticipate demand and keep the necessary… 

    Are dogs allowed on the outside patio?

    Hi Sheri, Thanks so much for your interest in visiting Shake Shack. While only service animals are… 

    Is parking free in the parking structure when your immediate lot is full?

    Sorry for the delay.. yes its free parking..

    Can we make an order on the phone to pick up?

    Hi! You can download the Shake Shack App and order ahead yo pick up. You have to pick a designated time to pick up at the specified location. :)

    Don’t See Your Question? Ask Away!

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    The made burger and the rib eye steak sandwich.
    The made burger and the rib eye steak sandwich.
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    Never tried Filipino food until today, and now I can see why everyone has been raving about it…read more Seems like a mom and pop shop, and the hospitality and service here is great. The employee at the front provided me some samples to taste before I made a decision and she got me hooked! I walked in wanting a two combo plate, but after sampling the pork sisig, adobo chicken, and the breakfast sausage, I had to make it a three combo (ended up with a lot of food leftover). Personally, I really enjoyed the pork sisig: it was juicy and packed a whole bunch of flavor, especially from the vinegar which canceled out the greasiness. The sausage was surprisingly really good, not too sweet and had a nice garlicky flavor. It'd pair well with a bowl of hot rice and a fried egg in the morning. I got a sample of a soup (can't remember the name), but it had a nice sour taste to it as well (not overly sour though). I definitely will come back again if I am in the area for the pork sisig and the service!

    Best Filipino turo-turo (IYKYK) joint I've come across in LA! Best one in the US, come to think of…read moreit. Unlike other joints, they seem to limit their daily offerings to about 10-12 dishes. Which means food doesn't sit on the warmer for too long. The portions are generous and the food was delicious! I tried the dinuguan and kaldereta (2 entrees combo) with rice and pancit. I also got bilo-bilo which is a dessert. All for less than $18. Wish I was closer to this place!

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    Seafood gumbo
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    Pick Your Plate
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    Amazing spicy ahi! Customer service is the best here…read more I got a small bowl with spicy ahi and rice. I ordered a side of avocado and that was roughly ~$16 which is a bit on the pricier side of poke but it definitely was filling. However the quality is amazing. Highly recommend trying this place if you're nearby!

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    Smoked Ahi dip & chips ($5 during happy hour)
    Smoked Ahi dip & chips ($5 during happy hour)
    POKE Variety Display (and yes, Samples are possible! )
    POKE Variety Display (and yes, Samples are possible! )
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    Shake Shack El Segundo - burgers - Updated August 2026

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