Kiosk to order your food and can accommodate many people. I dropped in with more than a dozen people after a competition and fit us pretty easily. Food is always good. Just sad the burgers feel so small lol But always flavorful burger you can't never go wrong with their fries too. Their mango shake with popping boba was so yummy!!! I hope they continue to sell it rather than a temporary flavor. read more

Shake Shack El Segundo - Burgers Near Me - El Segundo, California

good. A very tasty burger but I do not know why the bun was on the small size. I am interested in checking the other burgers so I will come back. read more

Shake Shack El Segundo - Burgers Near Me - El Segundo, California

This Shake Shack is located in a little plaza right next to maybe 4 other restaurants. The parking lot is pretty small and tends to get pretty full during lunch on weekdays with so many business buildings nearby so I would keep that in mind. I ordered at the kiosk and used a discount code for a free chicken shack with a $10 purchase. To use a code like that, just add the free item to your cart then enter the code at the very end. It's the very last step right before you pay so don't worry about accidentally getting charged for it Korean style burger: 3/5 I didn't really like this but it was ok Chicken shack: 5/5 I had this the next day microwaved and still thought it was pretty good Overall decent food but it is pretty pricey for burgers in my opinion so I don't go very often Note: they have a foosball table here. I think you have to ask the employees for the ball though because I didn't see it read more

Shake Shack El Segundo - Chicken shack, Korean style burger - Burgers Near Me - El Segundo, California

Came here fairly hungry. Tried the Korean style Burger. I love their smash style and i got the Korean sauce on the side just in case i don't like it, I can stilll have the full shake shack burger experience. Good thing I did. Sauce is slightly salty for my taste buds. But had to try it. Someone might enjoy this, just not me. But the overall burger without the sauce is near tops for me at this price point for a smash type burger. Service was great and helpful! Been to other branches and they are typically helpful and mindful so not bad for a fast food. Ambiance is relax and chill with counters and floor clean in general. No complaints! 3 Closed caption TV around. Shuffleboard and hockey table available while waiting for your order or for those who just want to have fun! Lots of seating and high top seats and table too! The only thing if i were to be nitpicky would be the bathroom cleanliness. Am sure it gets taken cared of, but could use a touch up when I visited. Overall, Pat on the back for these guys! read more

See all

I ordered a burger from Shake Shack through Uber Eats, and my son took his bites and asked, "Why does this taste so raw and mushy?" I checked the burger myself, and it was clearly undercooked in the middle. This location in El Segundo really needs to improve its quality control, especially for delivery orders where customers can't immediately have their food corrected. Serving an undercooked burger is disappointing and raises food safety concerns. I hope the restaurant takes this feedback seriously and ensures burgers are properly cooked before they leave the kitchen. read more

Shake Shack El Segundo - Raw shake shack burger! - Burgers Near Me - El Segundo, California

I ordered through Uber Eats. The grilled cheese was burnt and fries were cold. Extremely disappointed since it's quite pricey. Terrible quality. read more

Shake Shack El Segundo - Burnt grilled cheese - Burgers Near Me - El Segundo, California

My cousin and I were at home watching a movie late at night last year, and they were eating burgers in the movie, which made us hungry for burgers. We decided to order the Truffle Burger for delivery. We also added the Truffle Fries. The Truffle Burger was smaller than I expected, but it was very tasty. Good flavor with the truffle sauce. We really enjoyed it. And the Truffle Fries were good, too. read more

See all

First of all, thank you to the staff for expediting our order since we had just arrived in town and had to eat and head over to my daughter's dance competition!!! Your attention to detail and respect of our rushed schedule was much appreciated! You can never go wrong with Shake Shack, and it's become a family favorite of ours. This particular location is probably the coolest I've ever seen! The place was hopping on Friday night! They have fooseball and tabletop shuffleboard inside, and cornhole outside! So cool! The food was incredible! We ordered the shack burger, a regular cheeseburger with bacon and a chicken sandwich along with some fries. I tried the spicy fries and they really do have a bit of a kick! Parking was a little tricky as the lot right by the restaurant was completely full. I went ahead and headed over to the parking structure, after which I saw to ask the attendants in the lot for additional parking--but I didn't see them while I was driving around in the lot. Will have to come back and enjoy this location again sometime when we aren't in such a rush! read more

See all

I ordered a protein-style burger this evening, and I was very concerned by the condition of the lettuce. It appeared not to have been properly washed and was noticeably sandy and gritty throughout, making the burger unpleasant to eat. Given the importance of properly cleaning fresh produce and the recent concerns surrounding lettuce safety, I believe this deserves immediate attention. I hope management will review the food preparation procedures to ensure lettuce is being thoroughly washed and handled appropriately before being served. Nothing but sand in the first bite. read more

Well cooked,fit healthy lettuce option. Very quick pick up, easy and fast Various options on the fit menu with no buns

The Baseline: For a Burger-joint the burgers, fries, and drinks are prepared well, done with properly applied ingredients that should taste good, and any unique offerings should not take away from the basis of the burger itself. Food: Shake Shack is a chain and it comes with the expectation of the same quality you get with a chain. Shake Shack is good to exceptional on what they serve. Burgers are always good with a smash-burger-esque type of preparation (think smash burger but not enough crispy edge). The ingredients are superior to fast food burger ingredients and the bun is brioche-esque. The fries are crinkle cut with a good crispness and pillowy inside, salted well. The shakes are real ice cream and sweet. Service: Good solid service at a Shake Shack. Friendly and to the point of getting food to you. Ambiance: This location is pretty fun with a foozeball and shuffle board games in the restaurant (fun for kids). There is an outside patio and the area feels safe. Clean bathrooms. read more

See all

YUM YUM YUM. Quick quality! Their fried chicken is really good. I love the app. Living in California your dollars get taxed more than any other dollars and using the shake shack app helps your food budget go a lil further. I use the app every single time Im in El Segundo. All their food is delicious! Service isn't too shabby. The location is always clean. Sundays is chicken sandwich day! read more

Shake Shack El Segundo - This burger is sooooooooooooooo good. - Burgers Near Me - El Segundo, California

I really wanted to love this Shake Shack location because the customer service was amazing. The cashier went above and beyond--especially since it was our first time. They were kind enough to add cheese on our fries for us to try, which we genuinely appreciated. That level of friendliness and willingness to help definitely stood out. That said, the main reason for the 3-star rating was the taste of the burgers. We felt they just weren't up to par, especially considering how hyped Shake Shack is. The burgers didn't have the flavor or wow factor we were expecting, and overall they fell a bit short compared to the expectations set by the brand. I do want to emphasize that I still love this location and the staff made the experience pleasant. If the food quality matched the level of service, this would easily be a higher rating. I'd be open to giving it another try, but based on this visit, the taste didn't quite deliver. read more

Shake Shack El Segundo - Burgers Near Me - El Segundo, California

See all

Was immediately greeted happily. I asked for recommendations since I am boring and usually just get there bacon cheeseburger and was told to try the new French onion was very happy with all the flavors it had. Had onion rings which are very tasty and cherry limeade that kind of taste like Jamaica. Sat in the patio area since it was a nice out and it looked recently cleaned which is always nice. read more

Shake Shack El Segundo - The French onion burger with onion rings, cherry limeade and sauce - Burgers Near Me - El Segundo, California

Parking is a challenge so best of luck. Service was ok. The text I received stated the order was ready but wasn't. So maybe there's a lag? It was worth the wait. The burger was delicious and the seasonal peppermint bark shake was delicious but maybe I have diabetes from it now. Helpful hint: when the cup is half empty or empty squeeze the cup so the peppermint bark breaks off from the cup. Now you can eat the bark. Winning. They are both expensive but I only go to Shake Shack US about once every two to three years. Shack Shack Japan is a different story. The restaurant here was clean and quiet but I was there at 11 AM. Enjoy. read more

Shake Shack El Segundo - Smokeshack single patty complimented with the peppermint bark chocolate shack. - Burgers Near Me - El Segundo, California

See all

Went there after watching movies. We didn't wait too long for the food and the service was good. The bathrooms were clean. We got the single shake burger, Korean bbq burger and chicken sandwich and the chocolate blackout pudding shake. It was good. read more

Shake Shack in El Segundo was a nice fast food restaurant. Easily visible from the main Street. Nice and plenty of nice seats for a big group. A private parking was shared with other stores. There were three kiosk machines available to order or you can go to the cashier. They open late for a weekend. This location was semi busy at 8ish. Games to play at the restaurant, too. I really like their burgers and add on's. This burger reminds me of a smash burger but smaller but bigger than In-N-Out. I ate the burger so fast, I forgot to take a picture of it and the fries. I like their crinkle fries too as it's not soggy and stays crispy. I also like their shakes. The right consistency for a shake. I would come to this location again. [71R,2025] read more

See all

I'm going to give this location five stars because I actually got someone to answer the phone for once. Also, I really like the fact they have a pop a shot mini basketball station that you can entertain yourself with while you wait for your food. Parking lot gets a bit crazy but they have additional parking complexes nearby where you can park . For additional overflow parking, follow the signs located in the main parking. read more

Shake Shack El Segundo - Pop a shot while waiting for my food - Burgers Near Me - El Segundo, California

Quality & Quantity of food is excellent for the space they are competing in (chain burgers that are a cut above The Golden Arches, Booger King, etc.,). The people behind the counters who take your order & deliver your food are very friendly. Referring to the attached photo, it's always nearly impossible to find a parking space in the lot immediately adjacent (yellow) to Shake Shack. I don't even bother with that; I go straight to the garages (red and blue). read more

Shake Shack El Segundo - SS parking. - Burgers Near Me - El Segundo, California

I highly recommend this Shake Shack location. The food quality is yummy and the restaurant was clean, and to top it off the service was great! Thank you to Madi for her hospitality, bringing great vibes ! read more

Can't justify paying almost $30 bucks for a kids size meal, and charging for an everything à la carte, the flavor is okay. Male that works in kitchen at this location is kinda unprofessional the way he talks to his co workers. Kinda annoying too. read more

Shake Shack El Segundo - Double cheese burger with bacon avocado - Burgers Near Me - El Segundo, California

Ordered for pickup and there was plenty of parking available when we stopped by. The Staff was pleasant pick up was easy and the restaurant appeared to be well kept and very clean. read more

It's raining today so when we got here there is no line. The server named Patrick was very helpful , polite and very accommodating. The service was fast and the food always hot and fresh! The place is clean and good for big group. I love this place and the other shake shack places, I tried in Dubai, New York, Maryland, Philippines, Las Vegas , Gardena and this El Segundo branch couple of times. They are all have good services and great food! read more

See all

So, if you know me, you know I don't really eat fast food, or hot dogs. But last weekend, I had both, for the first time in 2024. Not that I don't ever - it's just rare. Went and had lunch with a nephew who said he hadn't been there yet. Parking - pull around behind the location and you'll find the parking lot. Free. There's also valet. Not sure why I'd valet unless there were not spots, but there was so not sure what other options you'll have if the lot is full. No real service to speak of. Ordered on a kiosk and the food was brought out. Pleasant staff member who brought the order out. But otherwise, no table service not that we needed anything. As for the food - the hot dog came with cheese. For my taste, I would have liked to see more or different ingredients. Probably some chili or something. Not sure what as I don't eat hot dogs enough. Then there was the chicken sandwich. Felt it was ok. Wished it was spicier - seemed bland to me. For both items, plus a drink, felt it was pricey. I know - first world problems. Just feel like I could have gotten more elsewhere. I'm undecided if I'd ever go back. But if I did, this location was nice and clean. Both indoor and outdoor seating. Not to mention, it's not too far and that there's available, free parking is always a bonus. Especially here in LA. read more

Shake Shack El Segundo - Burgers Near Me - El Segundo, California

See all

Incredibly overpriced and the staff could not be more unfriendly. The manager was very rude and acted annoyed when I asked a simple question. My family used to be frequent customers but we will not be returning. read more

There's a few shake shacks in the area and this one prob has the worst shakes. Burgers are good but their shakes are SO runny it's not even a milkshake anymore read more

Holy cow, came in around 10:45 am as I was waiting for my car to get serviced and wasn't hungry. The guy behind the counter suggested an order of fries or onion rings. I ordered both and I can say they were the best tasting fries and rings I've ever had. Crispy but moist inside and perfectly salted. After eating a few of each I got super hungry and ordered a single patty burger. Awesome! Beef flavor is wayyyyy better than in and out my usual burger go to. Burger was in the small size but perfect for me that morning. I highly recommend and will be coming back. read more

Fast food chain with burgers, hot dogs, and concretes/shakes. Vegetarian options are available. Came here during lunch with coworkers and it was a wait to get our food. Indoor and outdoor seating is available. They do serve alcohol. It's good for big groups as well as kids. You order first and receive a number. Credit cards accepted. Free parking but it's a small, busy lot. I got the hot ones chicken sandwich which came with a sauce that wasn't really spicy. I got cheese fries as well, although I think if you want more cheese sauce, you may consider having it on the side in a separate container. Fries are crinkle cut. There's cornhole and foosball to occupy your time. read more

See all

If you know, you know. Shake Shack fans in the South Bay rejoiced when this location opened on Rosecrans. With their super soft potato buns, crinkle cut fries, and custards and floats, this place is always an indulgent treat. Shackburgers are our classic go-to. Just discovered that you can customize it to also include pickles and sliced raw onions at no extra cost. Fries could've used an extra dash of salt, but still hit the spot. Note: Chick'n Bites might be a tad too much pepper spice for sensitive kiddos who find it to be a little too much spice. We also miss the Chicago dogs, which disappeared from the menu, so the flat top dogs are only served plain with no extra toppings. Jason took our order and was so very courteous and patient with all our customizations and decision-making. read more

Shake Shack El Segundo - Chick'n Bites - Burgers Near Me - El Segundo, California

Since having frozen custard in Chicagoland (thee best place to get it), this is my 4th review primarily on places that serve frozen custard. To recap from my other reviews, the USDA says "that for a product to be marketed as frozen custard, it has to have at least 10 percent milkfat and 1.4 percent egg yolk solids." (wiki/frozen_custard) So that less than 2 percent egg acts as a binder and emulsifier to give it a super smooth texture and creaminess. Also ice cream and frozen yogurt has 40% air and frozen custard has 18-20% air. Shake Shack is not so impressive. Instead of vanilla that I ordered, they gave me two little scoops of vanilla and chocolate. Didn't have the strong density and leaned more towards ice cream texture and taste than frozen custard. I do like their veggie burgers but, the smallish size does not quite match the price points. Parking in this complex is a hot mess on a Sunday afternoon as it is shared with other restaurants. Parking spaces are small. Service was excellent. There was a gal dedicated to the lobby and she came by to offer a beverage refill. The lobby has a foosball table for the kiddos. Just a 3. read more

See all

I have been going to Shake Shack locations throughout different states for over 7 years. During that time, I have decided that while although there are many fine fast food burger places in America, Shake Shack is my favorite. My most recent visit to Shake Shack was at the El Segundo location, having arrived back from a trip to Florida and being aware Shake Shack had a new burger, I swung by on my way home from the airport. I ordered the SmokeShack (my benchmark favorite) and the Bourbon Cheddar burger, along with two fries and two beers. As usual, all the food was sublime. My SmokeShack was perfect as were the fries. The new Bourbon burger was great and very high quality, but in mind does not hold a candle to the SmokeShack or even the original. The bourbon sauce was great, but the not-do-crispy onions and serving of cheese did not add enough texture or taste. As such, I would probably give it a 3/5. While I would typically give Shake Shack a five out of five stars, this restaurant location in particular had a few hiccups. First, this location did not have the very popular Shack Meister ale on draught, and instead gave it to me in a can. Also, the wait was extraordinarily long despite the restaurant seeming to be well staffed. All in all, I always recommend Shake Shack, but do not particularly recommend the new bourbon burger or, at peak hours, this location. read more

Shake Shack El Segundo - Bourbon Bacon Cheddar Burger and SmokeShack with Fries - Burgers Near Me - El Segundo, California

It's not the best bang for your buck but if you want a quality sandwich I'd recommend Shake Shack. Their Shake Burger is my go to order, it's a small burger like about the size of In-N-Out. I'd almost say it's like a higher quality In-N-Out with the price tag to match. But for me it hits the spot when I feel like a splurge. The Potato buns they use adds a distinct and yummy flavor to their burger and overall it does stand out as above average. Recently tried the chicken sandwich here and it's another solid option! Not too greasy like Popeyes can be at times and equivalent to a Chick-fil-A minus the sauces. Overall it's a decent option and I'd highly recommend trying it out! read more

I love the Shake Shack chain but the food was cold when it came out and it was hard to eat since the fries tasted stale and the burger was just sad. It was soggy and flavorless. It was definitely not worth $16 at all. I'm not sure if it was just this location or if Shake Shack just went downhill overall. I will try it again and see. Service - friendly and great ambiance but disappointed with the food quality. read more

I've been here a couple of times and every time I go, I ask myself why. This particular location is in El Segundo off of Rosecrans Ave in a small shopping plaza with Randy's Donuts and Tender Greens as their neighbors. Parking can fill up quickly during busy hours, so plan accordingly. I've eaten inside their establishment and have also picked up at curbside. I love their large open space. They even have a long shuffleboard if you have time to kill. There are plenty of tables inside and outside on their patio. Basically you order at the counter and they bring your food to you. They're known for their burgers, crinkle fries, shakes and custards, but they also have chicken sandwiches and hot dogs. I usually get their Shack Burger for $6.69. It comes with cheese, lettuce, tomato and ShackSauce. The burger patty is so salty. It's also quite small. The best thing about the burger is the potato bun, which is super soft. I also get an order of crinkle fries for $3.49, which is also extremely salty. Someone sure likes to shake that salt all over everything! On my most recent visit, I ordered a small lychee punch and that was delicious and refreshing. Definitely the best part of the meal. Service is just average and somewhat slow. My food was sitting on the counter for awhile so I decided to pick it up instead of waiting for them to bring it to me. Who wants a cold burger? Curbside is a bit faster. I won't be returning any time soon. My internal system just can't handle all that salt. read more

See all

This review is regarding the fried stuff. The service was great and looks like a clean place, but food was yuck. I got a "chicken shack" and couldn't even finish it. I don't know if they fried with old oil or what, but every bite had an awful bitter after taste. Then i thought surely the fries must be better. I was incorrect. Those also had a weird bitter aftertaste even after dipping in ketchup. My kids were so excited to have some chicken nuggets but literally ate 1 each and couldn't even touch the rest. Too bad. read more

Introduction: Shake Shack has always been great in quality and service. I've been through (Santa Monica, Pasadena, Long Beach, Burbank, El Segundo) Shake Shack locations within Los Angeles County and all gives me no problems. This El Segundo Location used to be very good. Unfortunately, this July 4th is not the case! Food Quality: One of our burgers (ShroomBurger w/ Shallots) didn't come with any Shallots. Not a big deal obviously but, my Avocado Bacon Burger was a disaster. The avocado was literally inedible. It was like a heavy moldy brick and the lettuce was dirty and rotten. How in the world can this be served to any customer? At least a team member should've done a visual inspection on the food before sending it out to customers. If, I didn't see it and ate the burger, most definitely I could've have food poisoning and a trip to the ER. One of us actually didn't feel too well after eating the Shack Burger. All of our burgers (ShackBurger, ShroomBurger, Avocado Bacon Burger) wasn't fresh as were accustomed to at Shake Shack. Informing the Team Member: I've notified the team member who was nice enough to inform the chefs to remake the burger although, I've informed him that the replacement I wanted (No Sauce and Add Lettuce) just how I ordered originally. The replacement was with Sauce and No Lettuce. Bummer, I just decided to eat it anyway since it's not a big deal. Interior/Cleanliness: It was dirty. Some tables aren't cleaned throughly enough. It felt hot inside so we decided to sit outside. The glass door was dirty it had many handprints and the door handle itself is greasy. Clearly no one wiped it. Overall: I'm just so disappointed with the quality and service here. I've been to this location (El Segundo) many times without any issues. Unfortunately, today was the worst Shake Shack experience ever! read more

See all

Love their smoothies more than the burgers (always have the Oreo Smoothie). It's easily one of our easiest no-brainers weeknight dinner places..when you just want to get out of the house but don't want to make any effort. The game tables are a hit with the kiddo. read more

Customer service was great, they were very nice! Food is as expected, shakes are always good!

I usually walk in to order, however, I used the app last time. The food is always fresh. If you order 1,2, or 10 burgers, they are neatly placed in the bag. The service is usually good. Although there is a kiosk now in which you can place your order; I still like speaking with a person. There is usually a team of employees in the preparation area, that are putting together your meal. They have been consistent with the taste, and the presentation of my meal for years. The ambiance is the restaurant is clean an inviting. This has been my go-to eating place since 2010. read more

Parking: Ample open lot spaces in the plaza. Food: Always love seeing the seasonal and staple menus at Shake Shack. Don't have much else to say other than Shake Shack is my ultimate favorite burger place! The shack stack (mushroom patty plus beef patty) is one of the most unique tasting burgers I've ever tried and I crave it all the time. Ambiance: Lots of seating, clean bathrooms, and shuffle board in the seating area! Also pretty close to LAX airport if you ever want to grab a bite before or after a flight. read more

Shake Shack El Segundo - Shack Stack - Burgers Near Me - El Segundo, California