First time renting a storage facility. Tyler wa awesome. Explained all charges very clearly and…read moreeverything processed in very quick order. High recommendations.!

Being charged $100 more per month for my unit than the standard rate for a unit of that size…read more Cannot get an explanation or correction. From the looks of the other recent reviews, looks like this location has a real problem. Am going to file a fraud/misuse of funds complaint.

I have been associated with 70th Ave Self Storage for 6 year and think they are GREAT! A very…read moreprofessionally run operation. Manager on site, extra security, constant upgrading of the property. I highly recommend this business! Julia

This group is the absolute worst! They post on facebook marketplace for 199.00 then 2 months later…read morethey up the price to 299.00 they don't tell you that's a "special rate" then try whatever to keep you there... after finalizing the rental keep charging your card.. after countless calls, saying they will refund it I finally got 1/4 of the overcharge refunded, RENTER BEWARE!!! Do not use this company!!!!!!!

Love this facility! Rick, the facility manager, is fantastic. Very helpful and accommodating. The…read moreunit itself was very clean, secure, and climate controlled. Getting in and out of the facility was a breeze, they even have an app that opens the gate with your smartphone! And one of my favorite parts of this facility is the green approach to energy. The whole place is run on solar energy! So, for those environmentally conscientious customers, this is the place for you. I don't typically write reviews on storage units, but I really had a great experience with these guys. The price is maybe slightly more than market, but to me, very worth it. And if they still have the 2nd month free deal, then it's a steal!

Update, still awful. I sent in all the paperwork for the break in at the beginning of December for…read morethe insurance. I asked them 3-4 times if they got it and they said yes and they submitted it. Over a month later on Jan 13th they finally told me they never sent in my insurance claim and they don't even have it so I had to resend it. They told me the claim finally got approved and the check will be here in 10-14 days. It's been 26 days and I still have nothing. My unit got broken into sometime in October and I still have not gotten my insurance payout because these people have no clue what they are doing, they pretended like they help but do nothing, and they honestly screw over the customers. I've talked to a lot of other renters and everyone I have talked to has been treated poorly by these people. Almost every conversation includes I'm looking for a new place. The gates and doors are broken all the time so I find homeless and other people who shouldn't be there. The amount of times I've seen someone trying to steal a bike out front or something is crazy. They've also messed up my card payments 3-5 times. I have auto pay and have always had money on my cards, yet somehow every few months I get an email saying thanks for finally paying and there was a late fee added. They even sent me emails that they cut off my own lock and put their lock on because "I missed a payment." Honestly it's taking everything in me not to go in and curse these awful individuals out. They still have not fixed their shit and they decide to throw more shit on me all of the time. I am so fucking over it. Once they finally give me my couple thousand, I'm probably going to find a new place too. Awful awful awful. Honestly they have seriously damaged my financial well being because of all this. They told me my claim was in in December so I bought my stuff back, it was over $6K stolen because they said they check would be there in a few weeks. Now it's been 3 months and still no check and my bank is still way lower than it should be because I used all my savings. I hate GreenBox. Not to mention, they also refused to let me use the truck when I moved in and they said that's free.

I have to update my review, they office staff has always been the best in customer service! I…read morehave to say that moving forward I would only use this company due to the excellent customer service and rates!!!

I had a storage unit for less than 3 weeks and it was broken into and a lot of my belongings were…read morestolen. They don't have cameras in every row, so security is definitely lacking. We used the lock that was provided to us to if you do rent here, bring your own padlock, take photos of EVERYTHING, check in on your unit often and be sure to get insurance.

OK first off I called the company and I got a hold of Liza, what a great person she is. She…read moreanswered all of my questions, explained to me that everything was climate control units and was first come first serve. We spoke about a particular size that we needed. She also said that they had one left on the 1st floor. She informed me that she personally was not at this particular location but she would let Dwight know I would be contacting him soon. Dwight did try to call me to confirm that we wanted the unit but I had my phone turned off. I think he went beyond my expectation to take care of us. We got there half hour too late, when we arrived there was a gentleman standing trying to get the unit rented, he succeeded...... Needless to say, we waited too long but they did try to take care of us, they ended up taking care of us, we got the same size unit but on the second floor. I WOULD recommend this place, it's extremely clean, they have 3 dolly that are great but they should add 1 to 2 more. I I love engaging with employees like these two. I hope from this good review for your employees that you at least buy them lunch for helping you run a successful company.

From my experience and those of others, moving is always about 100x more involved than one…read moreinitially realizes. Moving out of state adds about 100x more factors on top of that. Moving by myself...well, you know. It was crucial having a reliable storage unit to keep my things until I had time to move everything to my new home. ExtraSpace in Littleton took all the stress out of one of the biggest elements of my moving process. They were responsive, professional, and always willing to save me money. Rather than try to sell me higher-priced options, they gave recommendations I knew were in my best interest. The facilities were clean and accessible. The security is the perfect combination of strictness and privacy. The whole process was streamlined, efficient, and made great use of modern technology. Thank you ExtraSpace storage for supporting me in the biggest move in my life. If I have storage needs in my new state, or anywhere for that matter, ExtraSpace will be my first option, and they receive my highest recommendation.

US Storage Centers 8145 West Grand Avenue…read moreLittleton, CO 80123 720-792-5650 is awful! I am sure their storage might be great but their process is a nightmare when you put down a deposit and then cancel within the required amount of time. I have called now 5 or 6 times and "He's away from the office. This is the call center and we cannot help you. Call back later". Yes, it was understandable the first or second times but by the 5th or 6th time, it's either a total scam that prevents you from getting your money back or the most inefficient, non-customer focused process in the history of storage centers. Do yourself a favor, go with another company that doesn't make it impossible to get a promised refund.

The US Storage Center in Grant Ranch is exceptional! It has exceeded my expectations as far as…read moregetting signed up, on-boarded, service while I am at the site. Patrick the resident manager is incredible. He came out to check in with us when I moved in, he calls me proactively, when I made some damage are very reasonable about it. Throughout the organization, my experience is of a strong customer service commitment. Almost makes me wish I had more stuff to store because I trust this place.

I was in the process of moving to Stapleton a little quicker than I had planned. Started looking…read morefor storage units online. Stapleton Storage was one of the first to pop up on the search. Their website was much more informative than other sites that I had found including sizes, availability and estimated pricing without having to give all of your personal info prior. I saw that they had quite a wide variety of sizes and accessibility. Including a 10' X 20' unit that was double the size of my previous unit for not a whole lot more than I was paying. I sent the conditions I was looking for including accessibility and the ability to drive my motorcycle into the unit and received a prompt phone call the next morning. Ruthie acknowledged my conditions up front without having to repeat the information I had already provided. They had multiple options available in the size I was looking for. Ruthie was willing to be available based on my personal schedule within business hours. It was easy to find, conveniently located with multiple routes to get there depending on the direction you are coming from. Miss Ruthie was as pleasant as could be. She was honest in answering my questions about potential for any safety or crime issues. She walked me to the unit, and was the one to point out that the light bulb was burnt out. I was satisfied and we walked back. Not to get too far off topic but when we made it back to the office, there was another lady working the counter dealing with a young couple that were trying to rent a pick up truck. The young lady must have been a princess from a far away land because she was talking to the woman working like a peasant, trying to negotiate the rental contract as if the woman behind the counter was the CEO of uhaul. The woman behind the counter continued to be patient and kind with the lady. The demands continued and then the boyfriend chimed in. He rudely asked, "Can I get a shovel since I guess you don't clean your trucks around here!" Mind you, it had just snowed over a foot the day before... Ruthie turns around and smiles at me. Realizing the situation, I let her know that I'm in no hurry and she can do what ever she needs to do. Miss Ruthie grabs a push broom and proceeds outside to clean out the pickup truck. Princess Jasmine starts in again and demands furniture blankets and starts telling her she refuses to pay any extra. The boy-friend comes back again, "What is she doing with a push broom? Does she even know what she is doing?". Not to drift further away from the review but this kid looked Napoleon Dynamite. Frail enough that it might be a chore to leave the video game console, let alone had ever lifted a shovel or pushed a broom. Anyway, the woman behind the counter tried to explain to them that the blankets were a bad idea for keeping things dry but politely told the couple that she was happy to accommodate. She finishes the couple up and immediately comes to me and smiles as if nothing had happened. She introduces herself as Andrea, thanks me and says she can finish me up. She gives me a quick list of what they needed and then goes in and reviews the current promotions to get me the best deal available. Ruthie comes in while we were completing the paperwork process and offers me coffee. Aside from the drama they were dealing with, my entire process including paperwork and payment took less than 20 minutes. I would like to note than I have been a professional in the costumer service industry for over 20 years and I would not have been able to maintain the composer and professionalism that Ruthie and Andrea displayed. Great job ladies!!! I will be in shortly to renew a longer lease and find out what kind of coffee you like, on me!!!

Worst storage unit I've ever had! We got it for the original price of $99 dollars a month and after…read morejust 2 months of having it they raised the price up 40% to $139 dollars a month. This is not okay! And you guys wonder why you don't have return customers. Don't rent this place, also staff is not nice at all.

Have utilized U-Stor Knox Ct for over a year with no issues what so ever. The staff are eager to…read moreassist with any issue and issues are rear. The grounds are well kept, having utilized several other Storage Complex's in the same general area over the years. I am a satisfied customer of this complex. Tony M

Cybil was very helpful. She changed my view of the facility with her positive attitude.read more