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    Smartphone Fix 2

    3.0 (20 reviews)
    Closed 9:30 am - 6:00 pm

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    Patricia S.

    Absolutely fantastic mobile repair store. The stuff here made all the difference from the moment I work in. The created me with a warm and friendly attitude. There knowledge about mobile device is truly impressive. They knew exactly what was wrong with my phone and expanded it to me in simple terms I highly recommend this place in Auburn thanks smart phone fix!!

    I can't express how much Sunny and Rosie helped me out with my Samsung that unfortunately was ran over.very badly. I needed the phone due to photos voice-mail s and of course phone numbers. These were priceless due to some of the people have passed away and it was crucial,I get the phone back rather than buying a new one. Sunny had it done within 2 hours,wonderful nice professional people. I'm telling you,no reason to go to Roseville stay local Got it back

    iPhone
    Tammi D.

    Thank you.for the excellent service! Hopefully I won't need to, but I'd definitely return! Will recommend, for sure!

    Perfect Job Done

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    Photo of Tanya H.
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    2 months ago

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    25 days ago

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    1 year ago

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    6 months ago

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    Smart Phone F.

    Helpful 1
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    10 months ago

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    3 years ago

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    Smart Phone F.

    Thank you Very much !!!

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    2 years ago

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    2 years ago

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    2 years ago

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    Photo of Tammi D.
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    3 years ago

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    3 years ago

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    Smart Phone F.

    Thank you Very much !!!

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    3 years ago

    They fixed my phone fine but I don't appreciate the pressure to write a review on the spot with them editing it.

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    Smart Phone F.

    Thank you very much !!

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    5 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    It was 400$ just to get my iPhone's screen fixed i just walked out of there unbelievable.

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    5 years ago

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    Review Highlights - Smartphone Fix 2

    I can't express how much Sunny and Rosie helped me out with my Samsung that unfortunately was ran over.

    Mentioned in 3 reviews

    Read more highlights

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    (44 reviews)

    I went to the Staples in Vacaville yesterday to have a passport photo taken. Unfortunately, I was…read moretold they didn't have any USB drives available and that there was no way for me to get a digital copy. The cashier suggested that I take a photo of the printed passport photo and upload that to the passport website, but unfortunately, that didn't work. Today, I stopped by the Staples in Auburn and was greeted by Wesley. I explained what had happened in Vacaville, and he immediately let me know that I had been given incorrect information. Wesley went above and beyond--he took the time to call the Vacaville store, arrange a refund for me, and make sure I received the proper digital passport photo I needed. The level of customer service Wesley provided is rare these days. He was knowledgeable, patient, and genuinely interested in making sure the problem was resolved. What had been a frustrating experience turned into a great one because of him. Wesley truly saved the day. Staples is lucky to have him. Thank you, Wesley!

    I was in there to buy back to school supplies and saw Staples lined index cards. Cost $.85 for…read more100. Next to it is a pack of five individually wrapped 100 packs of lined index cards Cost $4.99. Let's do the math folks $.85 times 5 =$4.25. Why would I pay you $4.99 if I buy them individually it's only $4.25. I mentioned it to the representative as I was paying for my items and his response was oh well wow... Wow, sorry I don't make the pricing around here. What I was expecting was something more like, let me notify my manager, and we can get that fixed. But I guess you'll get what you pay for with respect to employees as well. Watch out people Staples is inter ripping you off.

    uBreakiFix

    uBreakiFix

    (329 reviews)

    This place is a real hit and miss, it just depends on whether or not you get lucky. For basic…read morerepairs I would not recommend, but if you need something specific done they may be a good option. My experience was largely positive. I requested a repair on a game console a while back. It was a 15 minute job, but required some equipment that I do not have. Labor was vastly overpriced (15 minute job, $10 for parts, $90 for labor), but it is understandable. They have to have a price floor, and the repair I needed done was short and specific. Overall, it turned out fine. The device has not had issues since, and none of my data was destroyed. Regardless, I recommend always making a backup of your data before consulting any repair company. 10/10 for my specific instance, but look out. If you are on a tight budget or do not know how to back up your data, I would perhaps practice extra discernment in your search.

    I took my phone in because my phone wasn't charging, either by cable or wirelessly. They took my…read more$50 diagnostic fee and asked for two hours to investigate - I gave them four. When I returned, they said it might be the battery ($83 repair and they'd have to order it and could have it back in 7-10 days), but said it might be something to do with the screen assembly (or something like that), and that would be $178 and they had that in stock. I said fine, just get it working, as I had a surgery scheduled and needed a way to communicate with my support team. I gave them more time, and their assessment was that it wasn't that either - they said my phone showed no signs of life and I'd need to buy a new phone. But they didn't charge me the $178 after testing it to see if it would work. So, I went to Best Buy and chatted with GeekSquad for a second opinion - they told me UbreakIfix was now a mainstream repair shop, doing mainly warranty work for the major carriers, and anything beyond simple repairs wasn't their thing...and that I'd probably be able to get it fixed at a "mom&pop" shop. GeekSquad said they couldn't work on a phone as old as mine (5 years), and recommended a shop in Folsom that their customers had success with. I bought a new phone for $750 since I was already there, and was willing to risk forfeiting a $45 re-stocking fee to return it if I managed to get my phone working. I didn't go to the shop recommended by GeekSquad, but found Salmaan Phone Repair in Rocklin and he had my phone working in less than 10 minutes (I'll write a review for him, too). The issue was a bad FPC (Flexible Printed Circuit) cable - the cable that connects the charging port to the daughterboard. 2 stars for not being able to diagnose a basic power issue -1 star for telling me my phone would never work again +1 star for positive experience with the uBiF person that followed up with me when I complained about their non-refundable diagnostic fee when the diagnosis was 100% incorrect.

    Smartphone Fix 2 - mobilephonerepair - Updated September 2026

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