I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.

Cracked my phone screen at the worst possible time yesterday (7:30pm after most phone repair shops…read morewere closed). My whole screen was black with green and red pixels, not only that but my phone started going crazy and butt dialing my contacts The employee with the long hair literally saved the day, he fixed the screen in under 15 minutes and still took me right before closing, and for that I am so grateful! The only reason I am giving 4 stars instead of 5 is because the screen they use at this shop is the AQ7 instead of the X07 which is what I usually get at other shops and is a bit higher quality. (that is not the employee's fault, but the company) Anyway, when I got home, I noticed the colors on my screen were muted and the touch screen wasn't working properly. Went to another shop today to get the X07 screen and good as new; bright colors and touch is normal again.

Great customer service!…read more I brought my Xbox Series X in to have it repaired. It was having overheating issues and needed thermal paste replaced, which seems to have solved the issues and it's running a lot smoother.

I recently inherited an iPhone 11 Pro from my teenage daughter who not long ago we bought her an…read moreiPhone 14. Of course, the 11 did not come usable. It had a cracked screen and the "2" zoom camera is busted. I feel like although this is the case, the 11 is a lot better than my iPhone 8 which I have had since 2015. I tried to reset the phone back to its factory settings, but it was frustrating that I got phantom typing and many frustrating glitches. I decided to look on Yelp and see what the best-rated iPhone repair we is in Temecula. JI repair was on top of the list. It's located in Murrieta and I gave them a quick call. The person I was dealing with was professional and knowledgeable about the repairs. I feel like with investing a little I would have graduated from the eighth version instead of spending more money. Long story short, I stopped by the shop and they offered to replace the damaged screen with a high-quality screen protector and make a repair on my busted camera for only $140 instead of spending $700 or so for a new version. I didn't feel too confident at first about this phone working again. I was surprised that JI did an amazing job and it came out as if it were brand new again. Everything is operating as it should be with no issues at all. The work only took three hours and the price is quite affordable. The technician was thorough with their delivery. Provided the service as expected. I will certainly come back to JI again for all my mobile repairs.

I recently used them to replace an iphone battery. They were quick in their service and did a…read morecompetent job. However, they ripped me off. They charged $129.99+tax for replacing it with a non-Apple battery while (i found out later) Apple only charged $99.99 Apple also provides 1 year warranty vs the shop's 30 days. The 'new' battery while performs better than my old one, it's not quite up to my expectations as one charge is good for around 12 hours (on energy saving mode). One more thing, when checked out, they solicited tips for their work which I turned down but nonetheless left a bad taste in my mouth.

Always the absolute best service. The human touch is always…read morethere. The techs really know what they are talking about and, after nearly a decade of using their services, I just do whatever they tell me to do. I have only had to take something back once. And when I did, it turned out that it wasn't their fault, but was from faulty parts. They never said any form of "it isn't our fault". They just fixed it and apologized for the inconvenience. Also, the owners actually give a dam* about their customers.

Place is a joke. Broke my phone and blamed me. Brought my…read morephone in for what I thought was a bad battery. Replaced. Still wouldn't charge. Said it was the charging port. Replaced charging port. Now phone won't work. Let me hanging. Won't take responsibility. Brought in a phone that couldn't charge. Now have a phone that doesn't work. Place it a joke! DON'T RECOMMEND!!!!!

I use them for my phones and my kids iPhone they are amazing fast and affordable and I recommend…read morethem

I have been in several places to fix my PC and those places weren't able to fix it, i came and try…read morethis place out. I spoke to Malik. His very professional and very kind. I told him what was going on. My PC. And left it that morning. Later this afternoon it's already fixed and ready to pick up. This place is very honest and definitely knows what there doing. Highly recommended

From the owner: We provide convenient, quick, and quality phone, tablet, computer, and game console repair services.read more

This is our to go place! We've had a few repairs done here and I recently had my iPad's Pro 12.9…read morebroken screen repaired, and James- the technician who handled the job absolutely exceeded expectations. From start to finish, the experience was smooth and professional. Quality: My iPad screen was literally shattered, although the back side remained somewhat untouched (thankfully due to the cover) After the repair the screen looks flawless now. As a fellow engineer I know how difficult this task is--no dead spots, no touch issues, no discoloration. It genuinely feels like a brand‑new device again. The technician clearly knew what they were doing, especially considering how delicate iPad Pro screens can be. Efficiency: The turnaround time was impressive. They diagnosed the issue right away, explained the repair process clearly, and had the screen replaced much faster than I expected. No unnecessary delays or upselling. Value: For the quality of work and the level of expertise, the price was more than fair. I left feeling confident that the repair was done right. Final Thoughts If you need an iPad/iPhone screen repair, Phone Tech is someone you can trust. Skilled, efficient, and professional--exactly what you want when handing over an expensive device. I'm extremely satisfied with the results and would gladly return for future repairs. Thank you!!

So extremely helpful. Called on Wednesday to replace battery that I thought was pushing screen out…read more Scheduled visit for Friday, upon arrival, I was told it was not the battery but rather the after market screen hurting my phones performance and why screen was not setting flush. I had reservations about replacing screen as it was more expensive but instead of just pushing screen replacement on me.......he changed out screen to a new one, stress tested with YouTube and hotspot and showed me it truly wasn't my battery but my after market screen. Great work, great communication, great business! Will recommend to anyone in the area!!!

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

I needed a new battery for my iPhone so I called cracked screens and Louie answered promptly and…read moretold me to come in and he would get me taken care of with a new battery. I went in the next morning and Wali the technician took my phone and in30 minutes. I had a new battery. My phone works great thank you very much for your excellent service and the price was very good I recommend that cracked screens

I brought in my Samsung tablet this morning. What I believed to be a major virus issue, it was in…read morefact not. Hung deleted a bad app that was causing the problem. He didn't want to charge me. I insisted that he take a nominal amount for his time. Hung demonstrated a good representative of his company with excellent character. I would highly recommend The PCS Connection for your computer needs.

Long story short, I have an old iPhone that I use as mainly an alarm clock. Apple declined to help…read moreme replaced a battery. I took the phone to PCS connection, always look them up for my electronics needs even when they were on convoy. In and out in 20 minutes, new battery and old phone has new repurposed life. Thank you for everything. Totally recommend this shop. Been around for years and have honest price and good work.

AWEFUL!!!! I would give 0 stars if it allowed. DO NOT…read moreSWITCH!!! THEY LIE!! I was making a switch from sprint. The original sales rep totally lied saying my final bill from sprint would be covered up to $600 per line. Now stuck with a $2500 bill that they will only send me gift cards to cover up to 1500. So what wasn't supposed to cost me anything to switch is costing me $1,000. Came into the store and they are no help to reverse the damage the sales rep did. The original sales rep told me I had store credit I had to use in store or it would go away. A couple hundred dollars worth. So I got cases I didn't need, glass screen protectors and a Bluetooth player all which I expressed "really for free? I don't really need anymore". But the sales rep said well it's free and if you don't use it it goes away. Now come to find it was deducted from the payback program or could have been put toward my bill. Hum! Would have been nice to know at the time! Robby the manager wouldn't even take responsibility for the wrongdoing of his representatives. Said I couldn't even return the unopened items since it was past the 14 days. REGRET SWITCHING!!!!

Fixed my tablet charging port with ease; good prompt service. Seems they're $60/hour…read more Good Good Good Good Good

had an excellent experience with We Fix! They were incredibly efficient, fast, and helpful in…read moretroubleshooting my iPad issue. The team quickly diagnosed the problem and had it fixed in no time. Their professionalism and attention to detail made the entire process smooth and stress-free. If you're looking for reliable and speedy tech repair, I highly recommend We Fix!