AMAZING customer service!!! As a senior citizen I had a lot…read moreof questions about everything and Jonathan was so patient, knowledgeable and kind. I refer ALL my friends to their shop and they are ALWAYS impressed.

I called Jonathan and explained the issue I had with my phone and he gave me an estimate of what it…read morewould cost to fix it. I dropped off the phone to have the screen changed out and within an hour and half my was fixed s d ready for pick up. Great service and a reasonable prices!

Quick service Quick turnaround time…read more Affordable price I would highly recommend this place if you need anything repaired or serviced electronically.

Great customer service!…read more I brought my Xbox Series X in to have it repaired. It was having overheating issues and needed thermal paste replaced, which seems to have solved the issues and it's running a lot smoother.

THEY are The Best! Fixed my Mac laptop keyboard, multiple symptoms QUICKLY and Very Affordably!…read more I'm going back right now with my old iPhone 8 that I love and don't want to every replace. The lightning cable won't go in...let's see if they make magic again! ; ))) Love 'em UPDATE! They cleaned it out in a jiffy, treated me like family. I'm a very happy customer and truly appreciate this wonderful family enterprise.

Staff was very friendly and helpful. They provided better deal to fix my from Venice, Italy…read more. thank you for the excellent service.

Maria is the owner a very hard-working honest integritable woman highly suggest this location her…read morecrew/staff is great transparent and honest appreciate the affordable and that professional service always thanks a million!!!

My husband phone wasn't charging. I figured it needed a new charging port. Lo and behold it just…read moreneeded to be aligned very honest they could've just replaced it and charged me the full price and said it was half the price. I really greatly appreciate it. You guys are super honest. I will definitely come back here if I need anything or if I know anyone that needs any phone repair repairs. I definitely recommend for you to come here.

OH MY LORD! DYLAN IS A LIFESAVER!!! I purchased a Logitech…read morepop keyboard secondhand and could not get it to connect to my laptop. I feared the keyboard might have had an internal hardware issue. I messaged Dylan and he gave me a call and explained my keyboard needed a factory reset. He sent me a video to watch and I was able to fix it in seconds! He was very kind and helpful! I couldn't recommend him more! Moving forward he will definitely be my go-to guy. (currently typing this on my fixed keyboard) Thanks again Dylan!

I dropped my phone over a year ago and cracked my screen... because my phone is older I couldn't…read morefind anyone to fix it. I was doing my daily walk and saw Dylan's sign so I gave him a call. He immediately looked up what part was needed, gave me an estimate and in two days my phone was fixed like new! Five star service and reasonable price Thank you again Dylan

Super helpful! Last minute phone repair and still helped through communication and kindness. My…read morescreen was fixed in a instant they have the best prices lake Elsinore can offer:)

Daryl is AWESOME, he really goes above and beyond to fix your stuff!!! We've gone to his shop a…read morefew times now and he's always been helpful.

Andrew was very helpful, kind, patience, and fast. Store is very clean and easily accessible.read more

CHEAP PRODUCT, BEWARE. I went in to repair the front and back of my iPhone 15 pro max for $350…read moretotal. I was told they had various options, but due to financial struggles I went with the most affordable option, the $150 Home Screen & $200 back glass. I specifically asked if there were any past complaints/issues with the screen because I did plan on using the phone for a long period of time. The gentleman at the front said, "No, but if you're planning on using it for more than a year, I would recommend the original apple screen." Fortunately I had planned on replacing my phone within the year, so the $150 screen worked best. However it took a few days, and I WOKE UP to colorful lines on my screen & then a white line running from top to bottom. It had fallen between my bed and wall while charging over night. But my issue is, why is it that sensitive? Mind you it fell onto carpet & my phone had a screen protector AND case on it. I took the phone back and Andrew replaced it, no problem. Then A FEW DAYS LATER, I had my phone in my back pocket & when I grabbed it, the bottom right corner was cracked!! Same spot, this time it went black and the next morning the screen turned ALL WHITE & I could no longer use it. So I returned back to the shop and let him know what had happened and he turned me away. Claiming the owner, or whoever they send the damaged product to wouldn't accept it due to the cracks at the bottom of the screen. I argued that the screen was promised to last, at the very least, A YEAR and I've been back to replace it TWICE now, in the past 14 days, and have had nothing but issues. Disappointingly, he offered to replace it at an extra charge. I told him I wasn't going to continue paying them more and more money when the product isn't even reliable. I told him I needed the screen to work so I could transfer my info to my new phone. He offered to discount me $50 on a $150 option, where they TEMPORARILY replace the screen so I could transfer all my info over. Which is absurd because at that point I might as well get a new screen entirely. The owners seem money hungry, flipping cheap product to make easy money! The material being sold is cheap/flimsy and not durable for day to day living at all!! I understand it was the cheapest option, but $150 in this economy is not cheap at the moment. To be selling product that is going to require coming back, to put more money in the companies pocket due to replacements, is ridiculous! Andrew was a nice guy, but the owner? Not so much. SAVE YOUR MONEY & GO SOMEWHERE ELSE. Read the reviews, I wish I had. Now I'm out $350 because the phone broke 14 days later anyways.

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

I had a great experience with this phone repair shop! They repaired my phone at the last minute,…read moreand the service was incredibly fast and very affordable. The staff was friendly, polite, and took the time to explain what was wrong with my phone and even showed me how I could fix the issue myself in the future. The store was clean, there was plenty of easy parking, and the entire experience was stress-free. I highly recommend them to anyone needing a phone repair!

Spencer was awesome and excellent and service was amazing. I…read morefelt that I was taking care of always

Excellent customer service fixed my phone so quickly. Was referred by Verizon nearby. Honest…read morereasonable pricing.

Horrible! Do not take your phone here. They took my phone for over a month, charged me $70 to do…read morenothing then forgot about me. Just toss your phone in a lake, at least you will, save yourself $70..