My son placed an on-line order yesterday, I went to pick it up. They stated order would be ready by 19:00hrs & I arrived at 18:55hrs. I walked in thru door on drive thru side, I had to walk past dining tables & a condiment table, which had 2 large bags filled with food boxes sitting on top. The bags were not tied off and I just assumed they belonged to someone in the restaurant as there were customers by the drink machines. After walking past that table, I was standing at front counter, there was a family of 4 in front of me. Several people were in the kitchen not doing anything. 2 more employees came in from outside and started having a conversation over my left shoulder. Meanwhile, I'm standing there waiting while there's another register open with no one manning it. More customers walk in behind me and they form a line. Some guy, an employee, walks out of the kitchen going to the restroom and as he passes all customers, he looks at us and said very loudly, "Who's going to give me their money today?" If other customers hadn't been present with children at their sides, I would've told him not a damn penny unless I get service in the next 30 seconds. So, after that, a girl finally comes to the front counter and asks if she can help whoever is next - I told her I was there to pick up an online order & gave the name. She said follow me...she walked to the condiment table and looked at the 2 bags of food sitting there...1 of those bags was mine. She asked another girl to fill the drink orders. I asked her "Why is my order sitting here in the open and not kept in the kitchen under a warmer?" She just shrugged....This was a $40+ order....So in this new age of covid D (and no one in that restaurant was wearing a mask btw) my food order, not tied off, was exposed to anyone that walked by & coughed, sneezed, etc and was available to anyone that just felt like reaching in and grabbing something, it would've been entirely possible as the staff there wasn't paying any attention to that area let alone customers at the front counter. So by the time I got home, around 10minutes later, the food was luke warm...the food was not very impressive for the price paid, I wish now I would've gone to Zachbys instead - much better food and reasonably priced. This was the 1st time I had been to Slim Chickens and it was my last. I intend on filing a complaint with the AR Dept of Health since this restaurant likes to expose my food to EVERYONE that walks by. Extremely disappointed...in fact, it sucked!!! read more