I was happily greeted by JOSH at the FG Chennal in LR,AR. He took our order with patience and kindness as we hadn't been there in a while. I continued to watch his customer service to everyone. He greeted as people walked in with a genuine smile and was nice to those customers who had to wait awhile for their shakes. I was impressed and had to THANK him for his sweet customer service. It seems nowadays businesses have lost that. Not Josh. Thank you Josh! Continue the GREAT job you're doing. read more

The food was filling, the fry portions were big and they have free peanuts. The food came out fast and the only reason it's not a 5 is because their soda machine was out of the drinks we wanted. read more

It had been awhile (years) since I've had Five Guys and I can safely say they still have they're delicious and fresh food. The burger was amazing, the infamous greasy fries were also still a hit. The workers in this location were kind and cleaning every chance they got. I will most definitely come back! read more

Good burger, but insanely high priced! I haven't been in several years, and was shocked when 1 small bacon cheeseburger, 1 regular cheeseburger, 1 fry, 1 drink... $30! Are they crazy? Sorry 5 Guys, last visit from me. read more

Pretty much our favorite hamburger in Little Rock. It's always cooked perfectly and they wrap it up in a piece of foil so it reminds me of those little mom and pop hamburger stands from when I was a kid. And the fries... so good and they give you PLENTY. The service has always been good. We were walking out a few weeks ago and the guy on the grill stopped us asking if he could look at my boyfriend's burger. He couldn't remember putting the extra patty on it. He checked it and he had, but I thought it was nice of the guy to check. Prices are fair, quality of food is excellent and the service is great. read more

Always great burgers and the fries are always fresh. The staff are always very friendly and as many times as I've visited there has never been a time they missed the mark on my order read more

I came in 9:15 PM after work. The sign said 10 pm and the OPEN signs were on and well lit! The burger cooked asked me "you got a pick-up order?" I said No Sir! He turned around and ignored me. Not one person acknowledged I was in the building for at least 5 minutes and I was the only customer standing at the register. They clearly did not want me in the restaurant and did not want to serve my food or speak to me for that matter. I slowly walked out and nobody said a word to me. This is the worst I have ever been treated in a Five Guys or any other restaurant for that matter by far!!! read more

Awesome customer service and I lov a fresh burger with all the trimmings also the beautiful smile from the cashier

I drove an hour to my favorite. Today they sent out 3 tables leaving me confused without lunch so I went to see what's happening the manager said you're next so I stood so I could see a lady open my burger 5 times she had to be new she was arranging my burger. The manager apologized and walked away. I had already watched lady wasn't eating it so l called the manager asked him to touch it it was cold so he made me another. We drive mostly for the Cajun fries they were not seasoned at all. Store #AR1115. This is the first time I have ever complained but dog it my elderly cousin was bummed as well. thanks for listening. Another couple had to go to get there order correct. read more

Terrible service!!!! Order wrong and they me and Serve to customers that came in after me before me. I WILL NOT BE BACK!!!!! read more

Five Guys - My order was incorrect and I listened to them call three orders above my order. I WILL NOT BE BACK!!!!!!!!!!!!!!!! - Burgers Near Me - Little Rock, Arkansas

This was my first trip to a Five Guys restaurant. My friends and I stopped there on the way to Dallas, TX. I had some presumptions about the franchise upon entering the building. I wasn't expecting a 5-Star restaurant atmosphere but it was a little less than what I had assumed. The color scheme of the interior was very bland, consisting of mostly neutral tones (primarily white). It seemed dull and lifeless. I know the atmosphere is only a portion of what you are paying for when trying a restaurant. I ordered a double bacon cheeseburger. I received my food relatively quickly, only waiting 5-7 minutes. It was given to me In an aluminum foil and a plain brown paper bag. This could have been due to the southern influences on the restaurants of Arkansas. The burger was on a sesame seed bun, which I can respect. The burgers were cooked reasonably with a thick layer of cheese draped over the patty. The bacon is cooked a bit more than my liking but that is mostly based upon personal preference. I would give the burger itself a 4/5. I also ordered a small fry and they tasted very fresh. The cuts were reasonably big. The others in my party considered them to be a bit saltier than their liking. I payed $14-15 for my meal, including a regular size drink. I feel that was a bit high for the atmosphere and food quality, not awfully expensive but a little more than I expected. It is definitely a restaurant that you'll want to try at least once but I can't say I'd go too far out of my way to eat it again. read more

I put in an online order today and picked up around 1:10pm. Only knocking them to 4 stars because my order wasn't ready when I got there 10 minutes after ordering. Other than the order being a little behind I received great customer service. They let me know they were working on everything when I first got there and only had to wait 5 minutes or so for them to complete my order. Food was standard Five Guys quality but they made me want to come back with their friendly personalities! Keep up the awesome work! read more

I love five guys 99% of the time, this time was the once in a blue moon visit that fell short. The cashier was very friendly, professional yet personable. The service was surprisingly fast. The burger was great. The one item they brag on the most fell surprisingly short. The French fry's were greasy as heck. I looked around at other patrons orders of fries, they were all the same as mine. So I got to share that not so great experience with everyone but we made the best of it. The burger was still kick ass. read more

Me and my boy went out for some haircuts, burgers, and milkshakes. The staff was very pleasant and the burgers great as usual. This visit was better than my previous expectations. read more

Pretty good. Phone was a little try single small. Complaint over $13 for a small cheeseburger small fry and a small drink. It's not worth $13 read more

Employees seem very inattentive to anything that walks in the door. They pack everything to go. I asked for water, wife for a Coke Zero. They gave us one cup, she rather than turn into Oliver Twist we shuffled off to share. As a reward I got to stand at the counter and wait like it was Wendy's. But at times the price; that's twice the price of David's, too. While I waited for the exact same burgers that I could make in 15 minutes at home for $7, a customer asked for ketchup packets for her to-go order. "We don't have those." Now I carry my brown bag to the table like a second grader reading signs proclaiming "Voted favorite quick lunch 2009" and "Reader's Choice award winner '09, '10, '11, '12". The moral of the story is: while Five Guys may have been great once, now it's just Four Failures and One Star". read more

Five Guys - Burgers Near Me - Little Rock, Arkansas

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I had a Bacon Cheese Burger and Cajun Fries. The meal was good but for just a burger it was over priced. Some people might be able to eat here for under 10$ but if you want a burger, fries, and a drink you can expect to pay more, read more

Five Guys - cars parked in front of a five guys store - Burgers Near Me - Little Rock, Arkansas

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Five Guys have one of the best burgers in town. Everything I ordered were homemade even the fries. Nothing frozen, or Sysco Style burgers you get at McDonalds. They cooked the patty to perfection which take longer to serve but it so worth it. I just wish they have combo meals for a better value as it is pricey to pay $5.99 plus tax for a burger alone. Other than that, I will return here again and would recommend others to come here as well! read more

Five Guys - Burgers Near Me - Little Rock, Arkansas

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Delicious homemade burgers! Our favorite spot to eat lunch. Don't be scared, give them a shot!!

the food was ok not as good as usual but what was terrible was the customer service I called my order in and the first guy that answered the phone i started with my order in the middle of taking my order another person got on the phone and I had to start over she was just as rude never said thank you how long it would be this was my sign to not dine with five guys again I will have to stick with David's burger they are always welcoming on the phone and I person.. just awful customer service read more

Service sucks terribly!! Waited 10 minutes and NEVER got noticed with 3 guys working and 1 other custome. Never again!!

This place has damn good burgers fry's very unique you have to try em!! read more

Five Guys - Burgers Near Me - Little Rock, Arkansas

I used to love 5 Guys here in Little Rock but, the quality of their food is quickly falling off. This seems typical of restaurants who want to keep prices down while their food costs rise. Just raise the prices and keep the quality! 5 Guys Little Rock seems to be cutting back on the thickness of their burger patties. A single patty burger is so squished now that you have cheese coming through the patty, instead of from around the patty. Their fries are brown but, thats due to not changing oil out on a regular basis. Old oil has the characteristic of making fries brown but, in reality they're under cooked soggy fries. What happens as oil wears out is, instead of cooking the fries properly, it coats them with the brown residue from the oil, leaving the rest of the fry under cooked and limp. Essentially boiling the fries... Other local burger joints which have good kitchen staff, and who keep an eye on things, change the oil based on use, not on calendar days/dates. Changing oil based on days usage is a bad practice. We'll keep revisiting David's Burgers for the foreseeable future or cooking better burgers at home. read more

Excellent juicy flavorful burger, with fresh toppings. The bacon was actually crispy. The cheese was real. I was very impressed. The fries were natural cut, and were good for natural cut fries. For some reason I'm really tired of them in my quest for my favorite burger in town. Five Guys burgers are among the best in the area. My only suggestion is to add onion rings to the menu, and perhaps sweet tea. read more

I'm a huge fan of Five Guys, but I was here on a Friday night and there were only 3 people working. I ordered my food and realized I forgot something, but instead of just adding my burger I had to wait in live after 15 people while my food sat and got cold. Poor customer service! read more

Five Guys - Only 3 people working on a Friday night at 8:00 pm. Very slow!!! Poor customer service!!!! - Burgers Near Me - Little Rock, Arkansas

First time to a Five Guys. Burgers were tasty. My kids and I loved it. The employee taking our order was super patient as my littles told them exactly what they wanted. The fries are huge. A small was plenty for both kids and myself. I will probably order a kids size burger next time as a regular is enough to feed two small adults. Will go back in the future. read more

My favorite cheeseburger in Little Rock! I love how the burgers are cooked to order, are always hot and fresh, and have the best flavor. Paired with Cajun fries and a soft drink, you have a great lunch or dinner combo! read more

I've been to a number if Five Guys locations. This one was disappointing. At first they didn't give us our complete order. Then when we opened the burgers we realized they had also screwed up our order there as well. Topping it off was a gritty milkshake, since they didn't bother to mix it properly. I got to the point where I didn't want to deal with it anymore and just took what they gave me. I won't be going back to this location. read more

Burgers or hot dogs here...they even have vegetarian options. The burgers are more expensive, but you'll get something you can actually watch cooked right there and they taste delicious!! The fries are huge servings, but my server (the only woman I've seen work there) made sure to tell me that the serving was huge and I would probably want to share it with someone. It's kind of a bummer that there's no drive-thru, but I do like watching them make my food, so I'm okay with it. I've never eaten in, just gotten my burger and my dog to go. Both times the service was good, quick and the food was delish. I'd much rather get burgers and dogs from there then some of the other places I've eaten... read more

I absolutely love this place! This is the go-to spot for a mouth-watering, soul-lifting burger. This place allows you to pick practically anything you want on your burger for no additional charge. All of their ingredients are obviously fresh, which makes it even more delicious. I gave this place a four star rating due to their milkshakes. I have tried their Oreo milkshakes on several different occasions, and every single time the Oreo crumbles taste stale and old. With that said, avoid their milkshakes. They only seem to disappoint. In terms of service, they do pretty well. They have always been respectful and welcoming to my family and I. We will definitely go here again for burgers. read more

Pretty great burgers for a national chain. They are expensive though, and give you way too many fries. You can share with someone and have left over fries. The cajun fries are delicious! read more

Great burgers made with what you want on them. Best in town. Love the shakes too!! The staff is always nice.

I'm giving a rare 5 stars to this Five Guys! Great burger! It was tender and juicy. The veggies were cool and crisp too The service really shined here. All employees were very nice and the manager came out to make sure our food was good. Nice folks! read more

Five Guys is a great for a chain restaurant. I would give 3-1/2 stars if possible. I prefer the Big Orange, but for a good greasy (not that greasy) burger, Five Guys is a good choice. read more

Not as good as buffalo grill or other local area places. Service is fast and menu is limited. Burgers are pricey, too.

Fries are good and plenty of them. Lack of seasoning on the burger. Pretty boring burger.

Practically perfect hamburgers, hot dogs, and fries. Five Guys lives up to the hype. Lots of options for free add ons.

The food was pretty good, considering the price. My little brother spilt his messy red drink and they helped us clean it in a very timely manner. The burgers were pretty good, very different than that of the regular old fast food burger. The cajun fries are delicious choice for those who like spice. read more

I love the fact that their ingredients are fresh. From burgers to the fresh cut fries and fresh cut veggies! All so delicious! And now they've added shakes! Yum! Yum! Yum! read more

Service was great. Cashier was very welcoming and caring about our food experience. Fries were nice and salty.