Don't order from this company. Recent experience, I ordered couple colors and solution, some hair products. Items never arrived, first I got notified after searching where my order is that my order was not secured transaction, than the same order notice that my order was not deliverable than I went follow up with the ups and the shipping information said return requested by sender. I ordered small order after that it came, due to that I reordered this big order, with thought it all get sorted out and some mistake happened . Big mistake the second big order never came also even I paid with my credit card and nothing unsecured about it. The order never came also!! Communication with the company terrible response long time or not at all, it took me a month and no actual resolution,none!!! I had to file dispute with my credit card to get my refund and with PayPal to get my refund. Overall sucks experience I went and used different company where I experienced fast shipping and no problem with order. Save your money time and hassle! Go elsewhere! read more

Placed an order 10 days ago from overseas. Charged me $120 shipping, no replies to few emails, have called them multiple times and held the line for sometime only to be cut off .... and no trace of my order on the order history on their website. I am beginning to get really really worried if this is going to be a scam. read more

Emailed 5 times to inquire about product. Received what I presume were automated responses indicating they would check on it and let me know. Tried calling multiple times and always received a recording that they're busy. Don't think there are any humans to help with anything. Or maybe they purposely not answered my question about the product because it is old product and packaging they're selling. Will never know since they won't confirm. read more

Best shopping experience ever!!! I ordered the incorrect product and it just didn't work for my hair type. I called their Customer Service number to see if I could do an exchange. They were so understanding and amazing they made it so easy for me to exchange the product for the correct one. I drove to their location in Tustin and they even delivered curbside and gave my friend and I free samples. Chris did an excellent job of treating us kindly and respectfully. I will never order from any other beauty supply again. SLEEKSHOP will forever be my go to, oh and their prices are amazing!!!! read more

Bought a product I needed on the same day. Came to pick it up at the location and within the timeframe indicated in the email I received. Was told that the pickup time is now only until 2:30pm and not 4pm as indicated in the email I received from the company. Unreliable and disorganized. Don't waste your time. read more

SleekShop - Cosmetics & Beauty Supply Near Me - Tustin, California

I found a product here after searching what seemed like the globe ! The bronzers arrived beautifully packaged and in pristine condition. Thank you sleek shop! read more

The customer service from Chris was exceptional. Knowledgeable staff that cares about their customers and make you feel like you're an appreciated customer. read more

I've purchased from Sleekshop for years and had great service, reliable delivery and geniune products from them with no hassles. Today I found my recent order cancelled and refunded, their social media sites closed down and am so sad to have to replace an old favorite. It couldn't have been easy to make this decision but I hope it was for the best. You will be truly missed Sleekshop! read more

I've been getting my hair color , supply and other great products from here for about 3 years now and the prices, services and selections are better then Sally's.. the people are soo sweet and they have a 800 number you can call to ask about a hair color or products information. highly recommend this beauty supply for Hair products .. read more

I just received an order from your company for Bain De Terre Green Meadow Shampoo. What I ordered was suppose to be in bottle with green label. What i received had a white label. I will keep what I received and I will never order from your company again. I did find another I have ordered same shampoo and it is what I ordered. I just read a lot of bad reviews with your company. I really do not understand you guys are able to stay in business. read more

Of the many online beauty product sites, this is definitely one my go-to sites. I purchase GOLDWELL Elumen products for my wife (though I do the application work), and it's not always easy to find a site that carries it. Given that they're based in Orange County, that's added bonus for an OC customer like me. (I was bummed when the pick-up at the store option was temporary disabled due to COVID, but I'm glad that we can do free pick-up once again.) I still miss being able to peruse their selection onsite, but it's still a good supplier regardless. Their customer service team always provides great service, and I like how they throw in a free goodie or two in my bag whenever I come for a pickup. Keep up the great work! read more

I ordered and received the Trionics Booster Shampoo. The product is a total fake. Packaging is cheesy. Shampoo reminds me of dishwashing detergent. Sleek Shop in Tustin, CA should be totally shut down. I've contacted the company, but yet to receive response. I will be contacting the inspector general for the State of CA and the local BBB. read more

Put in my order and it was ready for pick-up the next day! Super easy and convenient. My go-to place to pick up some toner.

Best customer service and products available. I highly recommend this store. It's very easy to order instore by calling them and ordering curbside. Chris is very helpful and professional as well. I love this place read more

I randomly found this place after searching everywhere else for an item. They were super helpful and accommodating. I believe someone named Chris helped me out the first time. I ordered again a few days later and again delightful experience. Some of the bad reviews made me a little skeptical but I'm glad I took a chance! read more

Fast and great customer service!!!! Always satisfied with the service and products! Love shopping here

Loved the products from SleekShop. I also appreciate that I can pick up when I have emergency gaps in product. Great, friendly service! read more

Never spoke to that lady that wrote the reply. Lol. Suspicious business like I said. I called the same number I call everytime to pick up. I'm not the only one who said what I said. Also would love to note that my hair relaxer smelled completely different than every other time. What's that about? Do better business sis read more

He comprado joico color shampoo para mi esposa los productos son de primera y también te dan descuento y te mandan cupones y muchas promociones es un excelente lugar para comprar tus productos favoritos yo lo recomiendo 100% garantizado read more

SleekShop - Shampoo para el cabello con color - Cosmetics & Beauty Supply Near Me - Tustin, California

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This is my first time buying from this store and I have to give it 5 stars! For one, they were the only place that carried the color conditioner I was looking for. Upon arrival, I didn't know it was curbside pickup only so I was standing outside trying to order on my phone when a very nice lady approached me. She was able to do a manual order for me and had my order to me within 5 minutes. Very great customer service for a place with minimal human contact. Wish I got her name to include her in this review!! Will continue to buy here read more

Love that they offer an easy curbside pick up that was ready the same day. Even offered to put your items in your trunk instead of having you open your window and slide it in. Thank you so much! Also their product selection is amazing. If you're looking for high quality brand hair care products in-store for good prices without having to wait for shipping, I highly recommend shopping here. read more

I love Sleekshop. I always come back and buy more because they have the best prices for hair color.

Chris!!!!! You are everything! I am a customer for life. This was my first order. You are so professional, so knowledgeable and so incredibly kind. Thank you for such a great experience. For amazing customer service! So impressed with you!! read more

Placed an order online for hair products, I did not receive items. Was told by customer service they use another service for delivery, not UPS and they were not responsible for lost, or stolen items. Poor customer service did not care and did not refund money. Place order at your own risk! read more

I finally received my order--4 business days after PayPal contacted SS about my errant order. All told, it took more than 3 weeks to get my order from Tustin to the San Francisco Bay area, with no apologies or explanation from SS customer service. 5 stars for PayPal; two stars for Sleekshop. In my case, when I emailed SS I would be filing a claim with PayPal for a refund, their response was, "A claim has been filed with the courier for the product. We are awaiting the update for this so we can proceed with the refund, once courier is done with the investigation only then we can make or proceed with the request." This even though they could see my order had not been delivered and the merchandise had been languishing in Compton for weeks.I am hesitant to ever place an order with SS again. read more

A great place to find all beauty products, enjoy a fantastic customer service while reaching out, strongly recommended to everyone. read more

This was one of the worst customer service experiences of my life. I never received my order, and when I asked about it they said it was returned because I was "no longer at the address". Well, I have lived here for 11 years and I am not going anywhere, so this is absurd. I asked them to resend it or refund my money and they have been ignoring this request and gaslighting me, alternately. I can't believe they are just holding on to my money without sending me anything! I am on the verge of taking them to small claims court. read more

Hard to beat the great products, service and prices. And they carry hard to find items.

Saw this place from yelp as I've been browsing a place where I can buy affordable and good quality make-up to start Place: located in business area. Very clean and organize. You can try ALL the make and any make up before buying it (the tools and product are provided) Workers: I was assisted by Chandra and she was able to help me look for another alternative to an eyeshadow palette that apparently ran out. Chandra was very helpful and gave me some tips in regards to eyeliner for oily skin. She wasn't a person who pushes people to buy item instead she wants you to try every product in the store and find something that works. Items: This area sells plenty of make-up such as LA girl, nyx, morphe, bh cosmetics, and many more! check their website in advance to see some products you would like to check before heading here if you can. Also, have at least an hour (or more) reserved, that way you have time to check products. read more

SleekShop - Spent a little over $30 for an eyeshadow, mixing medium, and setting spray. Ask for Chandra for anything! She's very helpful - Cosmetics & Beauty Supply Near Me - Tustin, California

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Purchased O Way hair products and love them. Simply order and meet up at the curb and a nice gentleman will bring out your order.

THIS BUSINESS IS CLOSED!!! I placed an order online and never received my order. I have sent 2 emails and never received a respons. I have called numerous times and after being placed on hold a recording comes on saying: no one is available to take your call, please send us a email and we will get back to you, unfortunately they do not respond. The only way to get a refund is to contact your credit card company or bank. NEVER USE THIS COMPANY!!! read more

good service and very fast delivery , i'm with this shop over 5 years. always intime. receive small gifts after every purchase

Online customer service is seriously lacking here- DO NOT order from them online. Because based on my experience, you'll pay for two tubes of hair dye, only receive one and then be called a liar when you try and bring this to their customer service. They would rather make the assumption that you are trying to get free product instead of considering that their warehouse made an honest mistake and thought they packed the entire order but they actually didn't. Maybe my experience would have been fantastic if I had gone and did curbside pickup, maybe the people that work there are fantastic humans- I won't know because I will not be shopping here online or in person/curbside ever again. I love small businesses, and I want to support small businesses, but it's not good practice to take money for two items and when contacted about how only one item was received, basically tell your customers "lol, not our problem". After the last email I sent where I told them I would be contacting my bank to to have the charge reversed since I did not receive my entire order, I received an email back explaining how they ship things, and they reviewed my order and found "nothing missing". To their credit, now they have offered to send me my missing item- "free of cost". It can't be that free if I already paid for it. They also were very condescending, making it seem like the mistake was my fault and not theirs. The only mistake I made was ordering from them. I shouldn't have to bring up getting the charge reversed to get what I paid for. This has been a headache and a half, and this all started because I wanted what I paid for so I could touch up my hair. read more

What a awesome Company! I've orders three times from this company because their orders come quickly AND prices are responsible. The last time I ordered, I had a coupon code and thought I was to receive 25% off. They shipped my order the following day without taking my the 25% off. I emailed them the following day, they got back to me a few days later informing me the coupon was expired by one day and they were going to honor it anyways! They credited my credit card within a few days! The Customer Service was awesome, they didn't have to do that, I will continue to order from this company! Thank you again Sleekshop, you all Rock! read more

I just switched hair care lines and needed help with ordering and color selection. Want to give a shout out to Chris who works at Sleekshop, he was so patient and very helpful both on the phone and later when I went to pick up my products. He went above and beyond. It was my first time shopping here so was a bit nervous based on the mix of reviews on yelp. Service by Chris was awesome, quick, and products appear to be legit. read more

I've purchased through Sleekshop for years now, their customer service is outstanding. They carry great brands plus they carry products that i can't get at other beauty stores. read more

Sleek Shop is awesome!! Workers are very nice and helpful! I sent my husband to pick up a few things for me and they helped him out. They were very nice. I will be sure to visit again read more

I ordered my olaplex from here because I wanted a quick pick up and was not disappointed. The staff is so friendly and everything got to me in perfect condition. I am so excited to be a returning customer. My orders came with some samples as well and I loved that nice gesture. read more

Cute little event. I got a few things to try out. Then walked over to the table outside where a got 2 tank tops too read more

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Looked online for cosmetic stores for makeup brushes that were not expensive and search online to find local stores. I found sleekshop and drove over. A sign on the door indicated the store was closed due to the covid-19 pandemic but right when I was getting ready to leave a representative came out to help me. She asked what were the items I needed and that she could place an manual order for me and the wait time would be less than ordering online for curbside pick up. I was able to show her what I came for and she went to grab the items and place the order. Great selections of beauty items. From Morphe, BH, Sigma and more. Check it out ! read more