These mini-burgers hit the spot every time! In their class, they are simply the best! The burgers…read moreare fresh, tasty, and the buns are warm and soft! I like the hamburgers with extra pickles and extra onions and my husband likes the cheeseburgers which he swears by! The price is right, too! The line can be long and slow sometimes but usually they move pretty quick. They are open late and early which is very convenient - they might even still stay open 24 hrs! It's not a fancy place but a spot to get your grub on! Coffee is good and consistent. Service is always friendly, too! They have several other items on the menu but the burgers are the main item of choice! I like the onion chips too though! Whenever we are in town, we always make a drive by as a local treat!

I have never felt so belittled in my life by a CHILD!!!!!! I work from home 3 mins away from this…read moreWhite Castle. I was rushing yesterday morning and ran out and forgot my wallet. I ordered one hot coffee heavy heavy. Got to window realized I didn't have my wallet. But I saw my 12 years old daughter prepaid card that I had given to her. I knew much wasnt on it but I figured it's probably at least one dollar on it. So I asked her to run the card explained the situation and I was stuck in traffic for 10 mins just to come 2 mins. I was short 3 Pennie's and that little girl they hired that has no clue about life took the coffee back. For THREE PENNIES. I USE to spend at least 240.00 every two weeks with my kids. I will be in my grave before White Castle get another penny of my hard earned money. You couldn't let me go with 3 cents you won't get another one of mine. I wouldn't take a complimentary family meal if it came with a thousand dollars. Treated me like Trash. IT WILL NEVER HAPPEN AGAIN.

This is my third time eating here and this is a great lunch spot!…read more The food is always hot and fresh. The staff is nice and when I order online, I like that the sandwich is always ready, but they don't drop the fries until you get there so they are actually hot. It's a nice touch. They recently added melted cheese sauce to the menu, and it is so good. The inside is sometimes dirty, but I don't come for the cleanliness.

I ordered for delivery for 5 with fries from the Hartwell Penn Station. Customer service was less…read morethan par when asked why my delivery was 20 minutes late for a business meeting. Food came in one overfilled bag and sandwiches were smashed!

This is not my favorite Wendy's location. My main issue is their consistent instances of not…read moremeeting customer service expectations. I've had interesting check ins with this location and neither of which were favorable. The first situation was when I submitted an online drive thru order and they required me, after waiting in line for 10 minutes, to go into the restaurant to fulfill my order. If you know anything about this location, the turn into this Wendy's isn't great. On the other end, the drive thru exits only to the main street. In order for me to go into the restaurant for that order, I had to exit the drive thru onto the busy main road and cross back into the establishment. Not only that, when arriving to the dining area, the staff was not very welcoming. The second instance of me eating here was not as appalling. The only thing they fell short on was not having any ice on a hot day. This was a minor inconvenience and things happen so I will not penalize them for that. The only saving grace this location had in my opinion was their food was well prepared and executed orders accurately. I gave this visit and recent history a 2/5 due to their inability to meet customer expectations and failure to complete online orders through their own system. For me, online orders are integral to the success of drive thru business due to the decrease in time to take orders. Not only that, it helps eliminate discrepancies in the ordering process. If a restaurant that offers mobile/online orders cannot deliver adequate service, they should train their staff more or they shouldn't have mobile orders at all.

Hate this place with a passion, I love to get the same meal consistently so I obviously noticed…read morewhen the cook making my food left from behind the counter to use the restroom then come out of the restroom and begin cooking again and handling food with no gloves, the ambiance inside the place can be described as Dante's inferno, I wish I were exaggerating but they changed staff not even a week later, probably wouldn't buy from here sadly, they're like in such a convenient spot for such poor service :(

Outstanding service by Popes Louisiana Kitchen today…read more Highly recommend! Great! Great people, food and service.

This is for the Popeyes in 7000 block of Reading Road. Went to the drive through, nobody answered…read more When I pulled around, there was a vehicle parked in a space and all the employees were hanging around the car talking to the people inside. I rolled down my window and asked if they were open. One of them said, "No, we're closed." It was 5:30pm on a Wednesday.

YUMMMY!! 100% recommend!! y'all should come by!! Food came…read morefast, Employees were fire!!

After my terrible experience at Fairfield, I returned to Winton Rd's. The service was night and day…read morein a positive way! We ordered inside, and the associate taking our order was kind, patient, and helpful. It turns out that there were more salad dressings to choose from than ranch! Once our food arrived, he came back to check on us and saw that he forgot our spoons for the ice cream. He immediately went back to the counter and grabbed our spoons before returning to his station. The food was delicious, especially the dipping sauces. Our family had a great time and looks forward to returning.

Every time we go, the experience is top notch! Ever since the new franchisee bought this location…read moreit has been so good!! We went the other night and the burgers were sooooo good!!! The service Is always fast and I like the workers. The dining room and restrooms are always good.

Not happy to receive two cheese coneys with onion and mustard. There were more onions than chili. I…read moream not very pleased about this.

You know when you have a great interaction with someone and it kind of makes your day? That's what…read morehappened here. I don't normally review fast food restaurants, however, after a couple of great exchanges with the women working the drive thru yesterday, I'm making an exception. Both ladies were really friendly and I even struck up a conversation with one of them on Christmas earrings! I've been through this drive thru a few times, but have never been inside. It's speedy and accurate so far, but, alas, still a McDonald's.

This McDonald's has consistently screwed up orders. The service is terrible and it's one of the…read moremore expensive locations. Make the 10 minute trip to Blue Ash instead.

I will say that this location does have some app issues, but im not sure who is to blame for that…read more This location is very consistent and has a well priced menu. I believe everything is cooked to order and it does comes out fresh and hot. I had one issue with the fried green tomatoes, they were stuck together and didnt cook. I'll keep going here for my fast food fish orders.

I tried to cancel a pick up order , they told me you don't get money back there is no way to cancel…read moreon the app I picked delivery but for some reason like a few minutes ago the app was not working, because they're on the app watching everything you do so I'll file complaint and get my 13.08 back on my card . God help us these ppl in other places are despicable in this stealing .this first time I used this shyt I'm not to happy at all. Mortified.

The Restaurant was very clean and my food was good ..the staff was friendly with good service .read more

Pasta was overcooked and dried out. Sauce just average. Expensive…read more Unfriendly service, dull atmosphere. Save your money and boil some pasta and Roa's sauce.

Very courteous and thoughtful, great attitude team members this morning who were kind so early in…read morethe morning and careful to get my order right. I appreciate what you do. You set the mood for a good day and that is worth more than the food I paid for. Thank you again!

Service was horrible. The drive thru order taker was very rude. I was not greeted, no words were…read morereturned by the young lady. Not even when I said, thank you. The drive thru gives me anxiety because of the way you have to pull on out of their drive thru. The lighting is not good on the entrance side of the building. The Big Mac was pretty, but it was cold.