It's not like it was when I visited back in 2004. I was excited to go back then. I was pretty disappointed after the experience. It seems like they try to rush you like you are in a herd of cattle and the staff seems like they don't want to be at work. Really put a downer on my group. I was a lot more packed then when I went before but I remember having the best time ever. I paid 56 dollars for one adult and two children and now I want money back lol. I'm not sure It's worth a visit until they change the workers and the atmosphere. It's not welcoming at a read more

If you plan to go to Skydeck to see the view from "The Ledge" better find somewhere else to go. Try "Tilt" or do the Centennial Wheel! They all have views! Long long lines to be totally rushed on and off the ledge. I didn't even want a picture, I wanted to actually check out the view and apparently that was a huge insult to the employees taking the photos ($30/pkg). The lovely ledge employee Guadalupe couldn't have been more rude. We waited in line just like everyone else, I was with my daughter and her friend. They went on the ledge, Guadalupe took a picture then I took one with my phone. I went to take another one and got a dirty look and a "let's go, we gotta keep the line moving." So we got in line again so we could take another photo of the three of us. Keep in mind this is a 20-30 minute wait AFTER you've gone through a 45 minute wait for the elevator to get to the Skydeck. There was a huge family of like 12 people in front of us (grandparents, babies, kids, etc.) They took individual photos then group photos then couples photos, I mean, it was ridiculous. Nobody rushing them along. Finally our turn and we got the hustle again - Guadalupe took a picture then we took a selfie. "Hurry up, let's go. We got a big line here." Seriously? Two photos after the family of 12 and we're getting harrassed? So we got in line AGAIN. YES, THREE TIMES WE STOOD IN LINE SO WE COULD GET THREE PICTURES ON MY PHONE. This time when we get to the front of the line sweet Guadalupe glares at us and says, "You better make this fast." What the heck? We waited in line just like everyone else. We waited in line THREE times so that we could take 3 pictures and I could peek at the view. What a joke. I'm posting the photo of the view looking down with someone else standing on the ledge because Guadalupe wouldn't let me stay on it long enough for me to snap a picture while I was standing on it. read more

Skydeck - someone else on the ledge because Guadalupe kept hustling us off - Observatories Near Me - Chicago, Illinois

This is kind of a staple if you come to Chicago. It's not a total tourist trap. Great views, except the lines are AWFUL and the price is not the best, being that you only get 60 seconds in HALF (your heard that right, you don't even get to use the full box) of the Skydeck box. read more

Skydeck - Observatories Near Me - Chicago, Illinois

Although $20, this is a must for any tourist. It really allows you to get a full view of Chicago, and the new glass cubes that are suspended over the city are totally worth the photo op. You also get to watch an informative video prior to boarding the elevator, which shows a 60-second video as well about the height of the tower. I went on Thursday evening at 7 PM, and there was hardly any wait. read more

Get ready to put your fears to the test when you step out on the Ledge! Incredible views of Chicago and the surrounding areas! We came on a Friday afternoon at around 2pm. We were told that the wait would be an hour and a half but it ended up only taking about 30 mins to get to the top if you include the short film that they have you watch prior to boarding the elevator. I do suggest buying tickets in advance to skip the ticket line. They jam pack the elevators so be warned! They stuffed everyone in to the point that I was on top of the neighbors next to me. The trip up was quick though and the video in the elevator keeps you distracted. Once at the top, you can stand in line to take a picture in the ledge and shop a few gift shops. Keep in mind that there's also a line to get back in the elevator to go back down! If you're planning to come, definitely leave a lot of time! You'll want a lot of time to explore and look out at the skyline and you never know how long each line may take! read more

Woo! Doing tourist stuff and learning about Chicagoooo. This building is the tallest skyscraper in Chicago and has those window things you can take pictures at and look like you're off the ledge. My boyfriend and I came here an hour before it opened by accident since...I got the opening time wrong. My bad! Anyways it was super windy outside waiting for the place to open. By the time it opened, there was a line that wrapped around the building. This was a Sunday morning by the way. There were definitely people there who were impatient. The walk to the top is very quick. Definitely be courteous with others waiting in line for pictures. We asked the people after us to take ours and it's normal thing to do. There were people who just stayed there taking pictures while the line just got longer. The other lines next to ours were moving fast since people were in and out with their pictures since they were mostly there for the view of Chicago. It was a sunny day so it was definitely worth the walk around on the floor before going back down. read more

You are going to the biggest tourist trap in history. We went on an off day which is Tuesday, but around lunch time. The lines were not bad, but in fact short, so we did not use the fast pass to go up and down. We waited for 10 minutes to go to the elevator. They only have 2 unfortunately which can be slow and can only accommodate 15 to 20 people. It does take 1 minutes to go up which is pretty fast. too bad the elevator was not in the glass to see us going up, that would have been cool. The tickets are $22 dollars, but not so sure if it is worth it or not. You get to see the other buildings and all over Chicago of the 360 view. Everyone waits on the glass part were you see below which is scary, but you have to be quick to take the pictures down below. read more

To catch an amazing view of 4 different states all at once for such a height is cool. It seems like late afternoon is the perfect time to go because it wasn't as crowded as I had read it could be. We zipped through the line to get in and probably waited about 20 mins to walk out onto the Skydeck. They have a pretty good system timing people so they don't spend forever taking pictures. You get 60 second for a group of 4 90 seconds for a good of more than 4. It's great that they do this because let's be honest if not people would spend forever taking pictures and no one would get a turn . Overall the prices aren't to steep to get in and it's an experience if you aren't afraid of heights lol I mean it is the 108 floors up. read more

Skydeck - Skydeck ledge - Observatories Near Me - Chicago, Illinois

The wait here is horrible and I feel like there's very little hope for improvement. Came here on a Monday at around noon, the wait was estimated at 1.5 hours and they were not kidding. By the time I left, it was around a 2 hour wait. I would definitely recommend getting there early if you can or pay for the fast pass option to skip most of the line. Despite weak service in the line queue area, they do have wifi available which helped, otherwise I was seriously contemplating just walking out without refund (no refunds allowed btw). As for the observatory itself, it's in ok shape. It is definitely in need of a renovation, however, it is still in working shape. Overall, it just feels bare and empty. Aside from the gift shop and glass lookouts, there really isn't much up here. Also, the employees were rather rude up here, forcing everyone to get out of the glass box to take photos of tourists (the ones you pay for). It was really intrusive and awkward for those there. But ignoring that crappy photo, I was able to see some amazing views. The glass box really adds to the excitement compared to other observatories. Sadly, this is probably the only worthwhile thing that really sets this place apart aside from the rich history. Also, keep in mind that you will have to wait in line to go back down. While not as long, was still about a 20-30minute wait. It really would help if the elevators didn't require so much transferring to other elevators or stopping for no real reason. read more

I went to the Skydeck about a month ago on a work trip and since our flight was delayed we decided to check out some of the main attractions. When we got to the Skydeck we were told it was over a 2 hour wait so we decided to do the fast passes since we didn't have that much time. Thankfully, since once you get up there you only have 60 seconds to look at the view and take pictures. There's actually staff there with a timer. When you have the fast pass you can keep going around as many times as you want but with just general admission you only get one chance and only 60 seconds. I think it's a complete rip off unless you to the fast pass. It's defiantly not worth waiting 2+ hours for only 60 seconds. If you don't want to spend the $ on a fast pass (it's a little pricy) I would defiantly do something else with your time & money!!! read more

Skydeck - Observatories Near Me - Chicago, Illinois

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Don't buy the express pass during covid season as there's no wait since it's all reserved timing. Save yourself the $$! It's def worth a visit if you've never been. Plan accordingly though as a cloudy day will pretty much ruin the experience. read more

We purchased tickets and traveled all the way from Rhode Island to come to the skydeck and a day before we went they sent emails stating that the ledge was closed for maintanuence which was very disappointing. If it was closed why let us purchase tickets and wait till we arrived in Chicago to send emails..although the view is breathtaking it was just disappointing because the ledge is the main attraction read more

Love the ledge, but the wait was brutal! When I went, the ac was broken so it was incredibly crowded and stuffy. The lines were long and unorganized. When you're on the ledge it is 3 groups at a time. One group on the left, one in the middle, and one in the right of the box. You have to angle your pictures in a certain way so you don't capture the neighboring group. The images were very pretty and I really enjoyed how they turned out. Ive heard that it's less crowded in the mornings, but I went in the afternoon. read more

Disappointed. Skydeck Attendant incharge of the box took a photo of us and it was terrible. We paid $50 a head for 5 people. $250 What a RIP! Waited hours to stand in a box for 90 seconds to have the staff take a horrible pic. Wow! He should have repositioned us in the box... on top of that people were sneaking in and the staff was not telling them to get back in there places. It starred w people sneaking in the rotating door hanging in the atrium. Then they'd weasel there way in the crowd. More security is needed and more attentive staff. You are making a fortune Skydeck! The least you can do is give those who pay a decent pic. read more

Skydeck - Observatories Near Me - Chicago, Illinois

***READ TO LEARN HOW TO SAVE $$$ & TIPS TO TAKE THOSE IG WORTHY PICTURE*** TICKETS: I did some research and found that there was a website called "365ticketusa" that sold tickets for only $18.25 versus paying $23 at the door. I'd recommend this method, so you don't have to wait in line to buy tickets! LOCATION: Once you enter the Willis Tower, there is usually an attendant that directs people DOWNSTAIRS toward the Sky Deck elevator entrance. WAIT TIME: During my stay here, I decided that it was best to come on a weekday since it's less crowded. We came in on a Monday and only waited in line for 5-10 minutes!! We easily breezed through the security check point and into the elevator. Also, the line to take pictures were so short that we kept bouncing around to different observation decks in order to capture that perfect picture! BEST TIME TO GO: As all photographers know, before sunset is the best time to go! Well, we came in October and it was kind of cloudy so any time didn't matter too much! But, for those summer days you definitely should go around 5-7pm! OVERALL: It's a great tourist attraction to get a nice overview of Chicago! All the information provided about the various landmarks/comparing the Willis Tower to other buildings, etc were all very fascinating! Definitely worth checking out to learn more about the Windy City! read more

Skydeck offers a unique and amazing views of Chicago from high above. You will be amazed at what you see from 103 floors up. The coolest part of the Sky deck is when you go to the ledge. You are surrounded with nothing but hard enforced glass. You look down, right, left, straight, up and you will see nothing but Chicago. Don't be scared though. The only negatives is waiting in line to get to the elevator to go up. Even with my go pass, still waited a while. We did avoid the purchase tickets line and possibly some movie presentation. The lines for the ledge are crazy too. People will be up on your back to make sure no one cuts the line. Just have your camera ready to take some cool awesome photos. Once you do get to the 103rd floor, go straight for the ledge. The Skydeck should definitely be on your to do list if you are visiting Chicago. read more

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$25 for general admission for 60 seconds on the ledge Breathtaking views though! Definitely a spot worth hitting in Chicago at least once. read more

This is a must see when in Chicago! One of the best views of the whole city. Stepping onto the glass box for the first time is a bit nerve racking but WOW - definitely worth it. I went during the day but I highly recommend going during the evening or at night so you can see the city lights. read more

My ONE issue with this observatory is where the "experience" faces. Who wants to see west? There's nothing west. Sure, you don't have to pay extra to go into the box, and it *is* really cool, but the view is sad. Very sad. Especially compared to the view you get on TILT at the Hancock. My suggestion: do TILT (spend the $7), and then get a drink at the bar at the Sears, as opposed to spending the money to go to the deck. View is spectacular, and you can enjoy it with a drink in your hand. read more

Skydeck - Observatories Near Me - Chicago, Illinois

What a cool experience. I suggest getting a City Pass but you still have to stand in line for security. But once you're in you're able to skip the larger line and get straight up to the elevator quickly. The only thing that's not organized are the ledge lines. read more

I think this was a bit overrated. I went on a weekday so the wait wasn't too bad, but $24 per person just to take pictures from a tall building wasn't that cool. Personally, I don't think it was worth the price. It was cool for a brief moment when I decided to look down, but I wouldn't pay to come here again. The wait for the elevator to go back down was like 20 minutes, longer than the wait for the elevator to go up. The place was still somewhat crowded for an off day, they make a ton of money off this tourist trap, I wish I had thought of this idea. read more

BE AWARE!!!!!!!! We paid for our tickets and stood in line forever to stand and take pictures on the sky deck, but when it FINALY was our turn we took pictures each less then 2 minutes and the security guard pulled us away, claiming its to long. Wast of money when you can't get a good picture and pay for it so just be aware you have to be quick and can't take a lot! The view was good and that's the only reason why it got 2 stars. read more

Skydeck - View from the skydeck - Observatories Near Me - Chicago, Illinois

Ugh, SO touristy, and I went knowing it would be but nothing could have prepared me for this. For the cost of the ticket, you get basically nothing but to just pay to stand in line. You stand in line to get in the building; to get down into the security line; to get through the security line; to get to the elevator; to get to a window/clear floor; to get back down the elevator. All in all, we probably spent about 4 hours there, 3 hours and 55 minutes of it standing in line. For 5 minutes of "instagrammable skydecking", your time is honestly better spent elsewhere. read more

Listen, if you've never been to the top of the Sears Tower (which I will call it until the day that I die), you'll probably want to go when you're in the city. And I don't blame you! It's the tallest building in the U.S.! The views are amazing! The city is beautiful! But as a tourist attraction? As someone in the tourism industry, this place really sucks in terms of customer service and upkeep. So my advice to you is this: don't pay full price for this. Only go if you can buy admission in a pack with other things you're interested in doing. I strongly recommend CityPass, which we used during our visit. Unlike other some other passes I've seen, CityPass allows you 9 days to visit the attractions it allows admission for. One of those is the Skydeck. The pass is $106 and is good for 5 relatively pricey attractions--most of which are worth your while. Plus, for most of those attractions--including Skydeck--you get VIP entry and can skip most of the lines. The line was pretty long when we went, so we were glad to skip it. I can't imagine waiting more than 10 minutes for this. After you've waited a little bit, you're forced to take a picture in front of a green screen, for some reason. We weren't photo-ready when we went, and wouldn't have paid the exorbitant fee for the photo even if we were, so we politely asked if we could just skip the photo. I kid you not, the photographer rolled his eyes at us and, completely ignoring our question, told us to step back and "say cheese" then made us take the card with the photo's barcode. If he's required to take a photo of everyone that comes by, I get it, I really do. But he could have at least said so or acknowledged that the question had been asked. Luckily there was a trash can right after the photo op so we could discard the card immediately. When you get to the elevator, they pack you in like sardines and if they want to fit more people in, they yell at you to get closer together, kind of like cattle. Once you get up to the top, pray that it's not a busy day like the day we visited. There were way more people than there ever should have been. I found myself wondering what their fire code capacity was. It was hard to get to any one of the (filthy, streaky) windows to see anything, and forget about taking a picture at one of the Skydecks--there were long, disorganized lines for all of them and you could only get a picture taken by one of their photographers. I visited the Skydeck years ago when I lived in Chicago, and it was not like this. There were professional photographers, but you could also walk up to some of the boxes and take your own pictures. Plus there's a line to get on an elevator to go back downstairs. We probably wound up spending 10 minutes at the top because it was just so uncomfortably overcrowded. Skydeck needs to fix its attitude and its product, but it's already the tallest building in the U.S., so it likely never will, because it doesn't have to to keep its business. read more

Although it's a must do as a tourist in Chicago, it's clearly a tourist trap. $25 for general admission, $75 for a fast pass. May be a roughly 2 hour wait to go up the elevator followed up with a 1 hour or more wait to take a picture on the ledge. I'll admit that there are some great views (especially on clear days...though selfies would be impossible) but it's just too crowded to be fun. Been here before exactly at opening time on a weekday which was less congested. read more

Skydeck - Observatories Near Me - Chicago, Illinois

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What a disappointment! People should skip this thing, it's nothing special nowadays. We have waited for more than 3 hours to get to the top, 3 hours, it's not a joke!!! I really felt sorry for myself to made the decision to go there. The sky gets dark at 4:20pm at the winter time, we arrived at the building at 1:50pm, but only got to the top at 5:00pm. And we couldn't see anything. What a joke!!!! So bad arrangement. And there is still lines to see the skydeck and take photos. The most unbelievable thing is there is only two section of the Sky deck for the general admission line, but you can not use the first one to take pictures yourself unless you let them to take photos for you first, then you can decide to buy the pictures or not. It was a big mistake we didn't left at the first entrance. Of course you also need to take the lines to go down, so we have wasted about 5 hours, and been so exhausted after. read more

You arrive five minutes after the posted opening time with tickets pre-purchased online. You are told it's a 2 1/2 hour wait, unless you want to spend an additional $50 per person for only a 30-minute wait time. Don't forget that you only get approximately 60-90 seconds on the ledge and you will be herded like cattle during the entire 2 1/2 hour ordeal. I would rather be trapped on a commercial aircraft and stuck on the tarmac waiting for my gate then to do this again. In addition, the young women working the lines are not knowledgeable and appear to only cater to anyone with a stroller in tow. SUMMARY: NOT WORTH IT! DON'T WASTE $75 per person. For being located in one of the most over regulated cities in America, it's surprising that Chicago city government hasn't stepped in to limit this unscrupulous racketeering. They overregulate every other honest and worthwhile business in the city already. read more

Excellent view of the city of course. They do not regulate the time people spend in the skyboxes so you wait forever in line to see the main part of the attraction. They should have a 60 second time limit for each person. read more

It's like never ending lines. Considering we came here on the weekend of the Chicago Marathon, it was absolutely busy. We tried coming here Saturday afternoon and we were told it was about a three hour wait to get up to the top. It was about to rain later on that day, so we decided not to go..if you can afford it it was $49 to go up with a fast pass (about a 45 min wait? at the time I think)...We came back the next day, somewhat early and there was a line outside the building...freaking out we quickly headed to the back of the line...It was a line to get downstairs to get in line to go through security. It took us about an hour in that line, then we went in a smaller line to show our tickets....to go in line to go up... tip: BUY YOUR TICKETS ONLINE (while you are in line, that's what we did..or you would have to go to another line to buy a ticket)... Then we are finally in line to go up the elevators. When you get up there... after 2 hours of waiting in line...guess what...more lines to take pictures on the Skydeck. That took about 30 minutes to wait in one line... you have about 1 min on the deck... I didn't like my pic so we went to another line (another 30 minutes)....so about 3 hours of lines here...TRY to plan it out so that it's not super busy..if you can. I don't know if the fast pass is worth it. Maybe if you have a lot of money lol. Anyways...I felt like everything was soooo disorganized. There was only one security gate open even if they were so busy. Then when you are in line for them to check your tickets there is only one girl checking tickets so the line for people that bought the tickets ahead of time and the line for the people that just bought their tickets there merged. There was few awkward moments that I experienced and witnessed as the ticket collector was collecting tickets from both lines...it's like who goes first... Then when you are in line close to the elevator, there was a point where the fast pass people can come in, but no one was manning that point, anyone can just cut in line and go there. And again, how is that line supposed to merge? When you get to the top there is a mess of people waiting for..something...There is no real direction on where to go to take pictures on the Skydeck..after a while a lady came out yelling out directions once in a while...There are 2 left skydecks with 2 professional photographers where they will take 1 professional pic of you from the top camera and then he can take a picture with your own phone or you and your companions can take your pictures...but this side has a 1 minute time limit. The skydecks on the right are just basically on your own. Each deck has 3 lines and groups just go through..There will be 2 groups at a time per deck. It felt very crowded, but good thing people have be patient. I wish that there were more directions...it took us a minute to figure out what to do when we got there. And more confused people after us were trying to figure it out. I loved the views though. The pictures came out great which made me happy..and I also appreciate some of the interactive activities while waiting in line by the elevators. read more

Skydeck - Observatories Near Me - Chicago, Illinois

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Omg this place was so awesome yes was I scared a little yes! Anxiety kicked in. But hey it was worth the 103 flights to get to too the top. If you want to try your faith of heights this is the place to do it. It's awesome to see what it looks like up so High and it was AWESOME! read more

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This place is a must go to place in Chicago. We went on a Wednesday and still had to wait for a good 1.5 hours to even get to the top. We stood in the second line and that's the timed one where someone takes. Professional picture for you. I feel it's a bit too rushed and they don't even look at the pictures they take for you. They just very quickly snap pics and then make you leave. I feel they should give everyone at least 5-10 minutes to take pictures. BecAuse everyone takes so much time waiting. read more

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Is it a must do? I guess, if you just HAVE to do the most touristy thing in Chi-city. It's meh, as we'd say in spanish, "no vale la pena", and man was paying $26 a pain. The history of the tower is interesting, they give you a rundown as you're traveling up in the elevator along with some fun facts. I recommend going on a weekday during the early morning (opening to 11:30am). There's virtually no wait as opposed to every other hour of the day, so no need to pay extra for the "fast pass". Don't get me wrong, the view is amazing. You'll also snap some great pictures for facebook, dating websites, or whatever social platform you desire to place them on. For people who are as unphotogenic as myself or don't care to take breathtaking views of the Chicago landscape for others to see, you can pass. read more

Saturday evenings is probably never a good idea I come here if you are looking for a less of a stampede of people. Make sure you buy your tix online and that just shaves off the line time read more

Skydeck - Skydeck - Observatories Near Me - Chicago, Illinois

Like many others have said, this is a must visit attraction in Chicago (if you are in to great views). We arrived on a weekday afternoon to a tiny line to purchase tickets. Visitors can watch a short video presentation on the history of the tower and where it stands today. The ride up to the top was fast on the express elevators, and the staff was very friendly. I enjoyed the video in the elevator on the way up about the world's other tall buildings. The "Ledges" are the best part of the experience by far (unless you are afraid of heights). I happen to love the adrenaline rush from crazy views, but I was a little bit nervous to step out onto the glass. The experience is great, and it is included with your ride up! Make sure to bring your camera to snap some views of Chicago and yourself "standing in the clouds"! read more

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Skydeck was on my hit list of places to see while in Chicago. We get there on a Sunday. We see tickets are around $25 general admission, $50 for VIP, along with other options, which includes something they call a (Sky pass). Sky pass includes access to 5 other Chicago attractions such as the art and science museums. Sky pass looks like the best bang for the buck and given a Sky deck is getting 3 stars for these reasons * Line length, 90 minutes * Two elevators staff savagely smashes people into. If you are claustrophobic, I suggest sitting this one out * Once at SkyDeck you have 60 seconds for groups of three for pics. You have 90 seconds for groups of four or more (not sure what person max is) I'd guess six. Conclusion, if your on a time constraint, and trying to see attractions in Chicago, put Skydeck towards the bottom of this list. If the line was shorter I would have given this fours stars, and if I'm being as fair as possible 3.5 stars if that were an option. read more

Advice. Try not to go during peek hours. Get the citypass. It is worth it because the general admissions line is long as hell and if you are going with other people as soon as you go up make sure somebody goes to stand in line immediately to take pics on the deck because that line is long as well. Don't get in the first line you see but go around and get in the next line. Wish I knew all of this beforehand. We stood in line for about 30 mins but the deck pics were worth it at the end. The kids enjoyed it read more

the sky deck is one of the most formidable buildings from which you can see from many of its windows a breathtaking view of the city and the charm that is Chicago. read more

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I wasn't optimistic before going up. I thought I was paying $22 for an elevator ride. It was incredible. I don't know how someplace that requires the use of my eyes was incredible but it was. The elevator ride up took only 60 seconds and had a video to go along with it. The elevator goes up 103 floors so fast my ears were popping. The Views from the top are awesome. And the sky deck, the glass floor is an incredible feeling to stand on. It's all very organized and the staff is very friendly and helpful up at the top even offering to take pics with your cell phone. When I was there I was upstairs within 15 minutes of walking in. I got lucky with such a short line I suppose. read more

Skydeck - Observatories Near Me - Chicago, Illinois

This place is a must visit if you're visiting Chicago for the first time. The glass boxes are fun and a great picture opportunity. Even when you're not utilizing the glass boxes, there's view all around the building and even little signs that tell you all the landmarks and staples that are in view right in front of each side of the building. The first time I went, it was too cloudy to see out the windows, but the lack of lines and people was nice. The second time, we arrived maybe an hour after they opened and the lines were not too long, maybe 10 minutes waiting in front of the actual glass box before we got into it. People were normally considerate and didn't take too long with their photos. The process to get up there isn't too bad either, they have facts written everywhere, interactive exhibits, and a short historical movie (that you can skip) to keep you entertained. It took maybe a half hour from the ticket purchase to get to the actual floor with the view. read more

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This was my 2nd time up here! The first time, I was another floor of the Willis Tower for an event, but got VIP access to the Skydeck to check it out. That was fun because I got a little bit more time to hang out and take pics in the window. Then, the second time, I brought my daughter and luckily we got there early because the wait (which was still a bit long, but not quite the Disney theme park-sized line) could have been longer. It took us about 25 minutes to get on the elevator, then there was a bit of a wait to get in one of the windows for some photos + when you get to the window, you have are timed from a stopwatch (by one of the attendants). If you are in a party of 3 or less, you get 60 seconds or more than 3 gets 90 seconds. They take pics of you (that you can opt to buy from them) or you can take photos on your own. the views were quite nice. You pretty much get a 360 degree view of Chicago from up there. It was great because it was clear day, when I went both times, so the photo-ops were sensational. If you're afraid of heights, don't come here because it's over 1300 feet up in the air and surely can be nauseating for those with that fear. read more