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Skydeck Chicago

3.5 (939 reviews)
Open 9:00 am - 10:00 pm
Updated 3 weeks ago

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Michelle A.

I thought I came here after few years ago, but that must have been the 360. My son and I had go city passes and we took the big bus here. We didn't have reservations on time but she just added us. They had cute chicago food displays. My son and I took pictures and walked to the ledge for pictures. I did splurge and bought the $35 photos they took too. The views of Chicago from up high at 103rd floor were awesome. Highly recommend!

View
Travis P.

I've been to many observation decks, and this one, in my opinion, isn't as impressive. It's just a short walk around one floor with nothing much besides a gift shop and the glass ledge where you can take pictures standing on the see-through glass. We finished walking around in about ten minutes. We got our tickets through the CityPASS, which gave us expedited entry (definitely worth it since the regular lines were long). Expedited entry also includes fast access to the ledge, and you can go back in line as many times as you want for photos. The regular line looked like a 1-2 hour wait--totally not worth it!

Rachel H.

If you do nothing else somewhat touristy while in Chicago you simply must do this (but clearly only do so if you are NOT afraid of heights). I was a little anxious about going out onto the ledge but am so very glad I did. It was so breathtaking and memorable! Being it was near Christmas there was also a LOT of fun photo ops all along the way up.

Read sign if it's not obvious.
Ken S.

"Do one thing every day that scares you", Baz Luhrman sang. Visiting the Skydeck checked that box. (Acrophobia is REAL!) We got there in broad daylight and stayed until it was dark. Both were sensational in different ways. We saw some amazing things, in more than one sense! Plus, visiting on 9/11 made it extra special. Chicago, we were really impressed. Never forget! Just for the record, the name should have stayed "Sears Tower".

Ledge photo - Two women are standing on The Ledge glass balcony at Skydeck Chicago, located on the 103rd floor of the Willis Tower. The balcony extends outside the building, providing a view of the illuminated Chicago cityscape at night, including tall skyscrapers and city streets. The women are smiling and looking up at the camera, with one holding a phone. The image includes the Skydeck logo and the date August 14, 2025.
Joselyn M.

I'm honestly confused on the 3.5 rating. The first time I visited Chicago, my friend and I went to the 360 Chicago Observation Deck and I prefer this experience. Being able to go through a bit of history before getting to the gift shop and the ledge is such a nice touch. If you're visiting out of town, I definitely recommend you do this prior to going on a boat architecture tour. Learning more about the architecture around the city, then seeing it in person is a nice sequence. We went at night and we maybe waited 20 minutes in line? I didn't think it was an extensive wait. It's two parties per box and you both get a photo before your 60 seconds start for your own photos. It was a little rushed but you feel grateful when you realize how much longer you would have to wait in line if this wasn't enforced. We really liked the photo they took of us and thought it was worth buying. If you buy any prints, you get all the digital photos.

The image shows an aerial perspective of Chicago, Illinois, including the downtown skyline with numerous high-rise buildings, Lake Michigan in the background, and the surrounding urban landscape. The photo is taken from the Skydeck Chicago observation deck located on the 103rd floor of Willis Tower, capturing the city, water, and sky with some clouds and contrails.
Dana S.

Great views. A trip to the ledge will set you back $54/person plus a processing fee. Exhibits leads you to a line to queue for the elevator which takes you to the 103rd floor. Another queue to get to the ledge. Timers are set for 90 seconds once on the ledge to keep the line moving. Great views and less scary than you'd think. On a clear day it's definitely worth a visit. Several food options in the main level including shake shack and a sushi bar.

Tiffany J.

At the time of our visit (August 2022), the interactive museum was new. It was really cool to walk through and see the highlights of Chicago. We probably spent 20-30 minutes going through the exhibit. I liked the mock L-train ride and it felt like you were really riding the train. The museum featured things like the Chicago culinary scene, architecture, sports, and local celebrities. There were lots of photo ops too. Once we got to the 103rd floor, we didn't have to wait long to get on the deck (less than 5 minutes). It was a bit foggy and rainy so the views weren't as great, but it was still cool to be up there. The glass deck wasn't that scary (the elevator ride was more scary to me than the views from the glass floor lol). They allow 90 seconds for each party to hang on the deck so take all of the photos that you can. We did end up paying for the professional photos as a keepsake. Once you get your photos on the ledge, you can roam around and take in the views. They have a few information panels that point out other landmarks depending on the direction that you're facing. There's also a gift shop that sells Chicago themed merchandise. Even though the weather wasn't great, I still enjoyed our visit.

Michelle M.

The Willis Tower is a cool spot in Chicago as it's home of the SkyDeck, the viewing spot on the 104th floor. Here you can walk around and embrace the skylines, and you can also wait in line to stand in one of their glass boxes for a free photo op included in your ticket. We visited right before close at night so there were long lines to visit the glass boxes. They only give you 90 seconds to take photos--good for line management, rushed for enjoying. You also had to walk through a "museum" type features before hitting the elevators. It was cool but we didn't take our time through it since we went through so late at night. It took us about 10 minutes to walk through with very little stops. After you finish that, you get to the elevators Overall it gave a cool perspective of the city. It's on opposite ends of the other tower that offers this, so you see different views.

Lauren D.

Had a great time on Monday up high! The line to get up and down moved quickly but still could have been managed a little better. The museum aspect was really cool and loved getting to learn more about Chicago and the area The sky deck itself is so cool! I love the mechanics and experience. It's thrilling and a great memory to make

The image captures a view from a transparent glass observation deck on a high-rise building, looking down at a city with numerous tall buildings, roads, and a waterway. Two pairs of feet are visible, indicating the photo was taken by someone standing on the glass platform. The scene provides a panoramic perspective of the urban landscape from a significant height.
Benedict C.

I love a good view and Skydeck certainly offers good views. I got tickets through CityPass Chicago and booking a timeslot was pretty easy via the CityPass app. I went on Memorial Day and booked 9:30AM, one of the earliest time slots. Since we went so early there wasn't really a line and it wasn't so crowded up top. On our way down it was definitely getting more packed. You walk some halls that play videos and have little blurbs talking about the history of Chicago and the history of the building. I enjoyed that a lot. This all leads up to an elevator to the 104th floor. The walls of the elevator play a cool video as well which I appreciated. Once you're up you walk around and take in the views. One of the sides has "The Ledge" which is part of the experience that allows you to walk out into a glass box to get a different perspective. Honestly, it feels pretty freaky looking down and stepping into the box, but I'm also afraid of heights. You're limited to 90 seconds in the box and they're pretty tight with it; I heard a timer go off regularly. Apparently, you're allowed to rejoin the queue after your turn so I can see the line getting pretty long. All-in-all it's a good experience. Staff is friendly and the place is clean. Skydeck is definitely worth a visit, just try to go early. I also visited 360 Chicago during my trip to Chicago and I think 360 has better views. However, I think Skydeck was a better experience leading up to the observation deck. I don't think there's a clear-cut answer to which one is better, maybe you can do both and decide for yourself. If I HAD to pick just one though, I'd probably go 360 Chicago.

If you want to go up, you gotta go down!
Errin S.

Come for the view, stay for the 90-seconds you're allotted! So the downside -- which is understandable -- is the quick, rushed time, literal 90 second you get on the ledge. But let's focus on the up side... not much to compare this to in terms of views. And once you've made it up to the sky deck, you can take your time at each of the South, East, North sides of the tower with awe-inspiring views. There is a gift shop at the top, but, really what better souvenir would you need past the amazing portrait from 103 floors above the city. There's an immersive experience on your way to the elevators, and then of course there's "The Ledge," which really does give you a view; STRAIGHT. DOWN. It's rather intense, but we got everyone on the ledge, and the house photo was probably one of the best. Even the elevator rides up to and down from were immersive... instead of wall or windows, they're screens that present just the right amount of narrated context on each trip to (almost) make you forget you're sardine'd into an elevator with 15 other people traveling 24 ft per second. Overall it was well worth the price of admission.

View from the top
Zhen L.

Had to check out the iconic skydeck Chicago and take some photos at the ledge! The tickets come with sticker shock - a whopping $43 per person (plus fees it came out to be over $90 for 2 people). We learned a lot about Chicago history/architecture, the photo ops and facility were all nice. They're a bit aggressive while trying to herd the crowd through security check, but rest of the staff were friendly. Overall would recommend you check this out if you want to do something touristy in Chicago!

The Ledge Main Attraction sign
Kaila T.

In recent years another great excursion to do while in Chicago is to the Skydeck which is located in Willis Tower. I had the pleasure of going a couple of years back & wanted to revisit for another great experience. There are two tickets you can buy: general admission or expedited entry. You will have to go through a couple of security check points before going up. A staff member escorts you to the elevators which is like a ride in itself. The elevator takes you up to the 157 floor to see the incredible views. I wouldn't advise anyone who has acrophobia to partake in this excursion. One of the famous aspects of this excursion is the glass chamber that gives you a 360 view of the city. It's breathtaking and nerve racking at the same time. They take professional photos of you which you can purchase once you leave the Skydeck area downstairs.

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Highly recommend, great way to see the city and the museum is a nice addition to learn more about the city

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Ask the Community - Skydeck Chicago

Can you make dinner reservations here?

Only if you want to eat Doritos - there are no dining options on the Skydeck.

What is the best(cheapest) parking near Willis Tower?

There are parking garage 's down there but it's best to catch the bus it lets you off right in front

Has anyone ordered Skydeck general admission off of Tiqets site? It's asking for us to pick a time to visit, will we still wait in line?

Yes, you will. I went this past weekend, and asked two different workers to confirm but you still have to wait in the general admission line even if you prepurchase a time slot. Hope this helps!

How bad are the wait times first thing in the morning on a Sunday?

It was about 30 mins if you get there right away. People always get there and wait in line before the restaurant even opens. I recommend a reservation for guaranteed seating!

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Review Highlights - Skydeck Chicago

The Willis Tower is a cool spot in Chicago as it's home of the SkyDeck, the viewing spot on the 104th floor.

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Skydeck Chicago - observatories - Updated May 2026

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