If you're looking for a spot that brings out the kid in everyone, Launch Trampoline Park is the…read moreplace to be! Our family spent an afternoon here, and it was a blast from start to finish. From the moment we walked in, the energy was infectious. My 2-year-old daughter and nephew had the time of their lives bouncing around the various trampolines, and it was a joy to see their faces light up with every jump. The toddler area was perfect for them, with just the right amount of challenge and fun. But it wasn't just the little ones who had a great time this place is truly fun for all ages. Whether you're diving into the foam pit, testing your skills on the ninja course, or simply jumping around with the family, there's something for everyone. The whole family ended up getting in on the action, and we all left with big smiles and tired legs. The staff were friendly and attentive, keeping everything safe and clean, which we really appreciated. And let's not forget the arcade games and the snack bar, which were great ways to wind down after all that jumping. Food wise the babies got pizza and fries and enjoyed along with drinks Launch Trampoline Park was a cool spot it's an experience all families should enjoy!

UNSANITARY!!! I was recently at Launch and saw Workers…read morewalking on the mats with their shoes on. Shoes that they walk outside with. This is not the fault of the employees. This is the fault of management. Do they not realize what is on the concrete of the streets.....Feces urine spit blood amongst other things.. for management to give their employees the OK to walk on mats where our children are jumping , falling , playing , putting their hands in their mouths is outrageous. Not worth it.

Me and my family had such a great time at Sky Zone. The level of professionalism goes beyond. My…read moreson lost his favorite shirt he got for his birthday and the staff were very eager and helpful with trying to help us. Also in addition, customer service, positive attitude and patience with a smiling friendly face made it all the better. The staff definetly ensure the safety of their patrons and satisfaction of services provided. Though we couldn't find his shirt, I am still more than honored to leave Sky Zone in Westchester a great review and commend the wonderful staff that work there Thank you Sky Zone for making my sons day special and thank you for your outstanding professionalism and courtesy etc.

This place just feels so run down and way too expensive…read more I came with two kids under 5, which I think is probably too young for most of the activities. (I ended up having to climb in and grab my kids out of activities more than once.) A lot of the pieces were taped off or just obviously broken. The pricing is just bonkers. I was not prepared to pay as much as I did for the 1 hour we spent there. As you might be pitched, it is cheaper to get the membership and then cancel it after your visit, which I did find relatively easy to do online but requires an extra step or two to guarantee you're not charged each month. There are similar places that are doing better with their set-up and prices.

Hosted my son's 3rd Birthday in November 2025..Im just now getting around to reviewing following…read morethe Holidays and New Year, but definitely wanted to speak to my son's experience... He still speaks of his birthday and I can't say enough amazing things about the experience! From start to finish, it was truly a one-stop shop. They handled everything from decorations, food, cake, and nonstop indoor play, which made the day completely stress-free for us and unforgettable for our little one. The space was clean, safe, and perfectly set up for toddlers to have a blast. The staff was incredibly friendly, organized, and attentive, making sure every detail was taken care of. The food and cake were delicious, beautifully presented, and right on time. We also added the balloon animal add-on, and it was a HUGE hit, the kids were absolutely thrilled and it added such a fun, special touch to the party! If you're looking for an easy, fun, and perfectly coordinated birthday party experience, I highly recommend Xtreme Energy Englewood. They made our son feel so special, and we got to actually enjoy the celebration instead of stressing over logistics. Thank you for making his 3rd birthday so memorable!

We come to Xtreme Energy in Englewood all the time -- it's one of my kids' absolute favorite…read moreplaces, and after attending a birthday party here, I'm even more impressed. Jennifer, who hosted the party, was beyond amazing. She was so warm, kind, hospitable, and genuinely made every guest feel special and welcomed. I honestly don't think I've ever seen birthday party staff this attentive and caring before. She went above and beyond and truly made the entire experience feel seamless and special. It honestly comes as no surprise because Xtreme Energy is already one of the best places for kids, but this experience completely exceeded expectations. Highly recommend for both play and parties!

Their packages include jump only, climb only, and both jump and climb. Jump only for Sunday…read moremorning, including socks, was $40 per kid for 1.5 hours. We arrived at 10:30, which I would recommend based on crowds. My 4 and 5 year old had a good time, though I'd say this spot is optimal for slightly older and above. There were just a handful of activities they really couldn't do. That being said, I saw a bunch of toddlers who were also having a blast. The namesake slide was closed all morning, which was a bummer, but I'm also not sure my kids would have actually done it. The trampolines, acrobatic swing bar, and multi-level play structure were their favorites. I agree that some people working here were more happy to be there. The waiver is long. Try to do it ahead of time.

Great experience at Air Riderz Adventure Park in Port Chester…read more Large covered parking lot shared with other stores and shops nearby. We used a Groupon and had no issues redeeming when visiting on a Friday morning. We were instructed to complete the waivers at the kiosks near the entrance. We did have to purchase the mandatory socks which was $18 for three (3) pairs. Before proceeding to the play areas, we put our things in the little cubes they have for storage...i.e. shoes, bags, etc. Keep in mind these are open cubes which anyone can access. I never felt unsafe in leaving our things there...but as always, there is a risk. It was not very crowded on a Friday morning at around 10:30am (they open at 10) so it was a pleasure navigating the space with minimal crowds. There are lots of areas to enjoy for both adults and children. The main area has trampolines as well as some interactive areas where you jump to tap buttons and two video screens where you mimic the movements on screen...both area great. There are a few obstacle courses: ninja, balance beam, and swing pit. The basketball area is also great with a cushioned surface, two hoops, and targets where you can throw balls at. There are two huge slides in the center which are fun. Finally, there a "rock climbing" area with a few different climbing options. You must have the "climb" option added to your pass in order to use it though. You will be belayed during the climb. Be mindful that the gripped socks provided do NOT offer the best grip while climbing in my opinion...climbing was much more difficult that I experience in traditional rock climbing places that provide rock climbing shoes...then again, maybe it is just me. There is a food area which sells some snacks: soft drinks, chips, candy. There are also a few tables nearby where you can eat. Overall we had a great time here...the space was very clean and well-maintained. All staff we encountered were very nice. Be sure to check ahead if visiting with toddlers as there are some restrictions on which areas they are able to visit.

We went on a Tuesday after school and we had so much fun! I've been here on weekends and it…read moredefinitely gets crowded, but if you can squeeze in a day during the week, it's amazing! All areas were clean. It was pretty empty so I didn't have to worry about my little getting hurt or hurting anyone. There's trampolines, an indoor playground, obstacle courses that vary by different levels, climbing structures, jump basketball, a balance beam, and dodgeball. There's literally something for everyone. They got a food court with snacks, pizza, and icees. The ticket is usually timed, but I'm guessing since it was pretty empty, they didn't really enforce it. My only complaint is that the staff don't enforce safety rules. There was a boy that took a basketball into the free jumping area that kept trying to convince other kids to play soccer in. He kept asking the free jumpers to move out of the way and almost hitting my child and others in the head with the ball because he kept kicking it around hard. After I removed the basketball and took it back to it's rightful area, kids took the dodgeball balls out of its area and started throwing it around in the free jump area. All the while, staff passed at various occasions and no one stopped them. I understand everyone signs a waiver saying accidents can happen, but I also think it's the responsibility of staff members to keep an eye and enforce posted rules to minimize potential accidents. Would also be very helpful if parents ensured their kids abidbed by said posted rules.

Urban Air - Terrible Customer Service and Misleading Membership Cancellation…read moreUrban Air's membership cancellation process is incredibly misleading, and their customer service is even worse. I called to cancel my 12-month membership and was told my account would be put on hold. No one explained that this meant they would add two extra months to the end of the contract to make sure they still collected their 12 payments. A month later I called back because no one followed up. That's when I finally found out about the extra months. Later, after calling again, I was told my final payment would be January 2026 and the membership would not renew. Fine. I moved on. Then in February I was charged again. When I called customer service, they told me I was supposed to call again after the 12 months to cancel, otherwise it renews. When I explained that their representatives told me something completely different, their response was basically: "We don't care what you were told on the phone. It's about the contract." They refused to refund the charge. They refused to transfer me to anyone else. They even refused to give an employee ID so the call could be referenced. This is bad business and terrible customer service. If you sign up for an Urban Air membership, make sure you document everything because their support team will not help you when something goes wrong.

I come here with my kids all the time! We've had birthday parties here, and just come to play. The…read morestaff is very kind and attentive. However they did take out the VR and another attraction which I find confusing since it is still advertised. Go karts are fun and controlled. They do have some rules about flipping where it used to say "jump twist flip" which is now duct taped out which is a little counterintuitive. Overall a fun time and great experience!!

We were staying overnight in the area and stopped in here for our 8 year old to have some fun. We…read morewere literally the only patrons in the entire place except for one other family. The go karts were our main reason for coming but they don't allow you to purchase just the go karts, you have to buy a whole package that includes the other parts of the indoor park. I had urban air gift cards and due to the high cost of the packages I wanted to use the gift cards as payment. Unfortunately their system for this type of payment was down and we had to wait quite a long time. We then realized the go karts were also down so we were about to leave, but played some air hockey in the "arcade" (really just a couple of games and some claw machines). The payment system and go karts both came back to life and we paid and got wristbands. My husband and son both did the go karts. They aren't super fast, but decent speed for little kids. They also seemed to have some technical difficulties and were stop/go for a while. Many of the other attractions like ropes course and belaying area were closed. It wasn't the best atmosphere or experience and we wouldn't come back here or recommend it to others.

We had the pleasure of having our son's birthday party at this venue yesterday. The check-in…read moreprocess was a bit flawed, but nonetheless, the customer service was great. We shared our feedback with the event manager, and she took it with grace and understanding which really stood out to us. It shows they take feedback, good or bad, in order to make the experience better, which we highly appreciated. Our party coordinators, Dylan, Daniel, and Imani were amazing! We were in complete awe with how they handled the kids -- and we had a lot (32 kids to be exact)! They were patient, kind, and were always ready and willing to answer any questions we had. They truly made our experience one to remember. I know working with huge groups of children can be tough at times, but their professionalism throughout the whole event was amazing. I would highly recommend this venue to anyone and am looking forward to returning with my kids for open play.

We had such an amazing time for Lucas's bday ! Viraj was a great bartender to us parents!read more

Came for a birthday party and my kid had a great time. The place is huge and has lots of different…read moreactivities, from wall climbing to obstacle course to arcades to trampoline. There's a small cafe inside where you can purchase drinks and snacks. I saw at least 8 party rooms there so they can host many parties concurrently.

The staff that hosted the party was friendly and provided quick service. However, the entire…read moreplayground was quite dirty and run down, where the bottom of our kid's sock was dark with some plastic gum-like structure that was completely stuck on it. Although it was very spacious, it didn't really seem that sanitary unfortunately. This place is suited for a bit older kids, like from 7-15 I would say. Thank you for reading and best of luck! (:

Service was great staff was friendly and nice 10/10 would go again i loved my experience i highly…read moresuggest going

Took the kids to get some play and exercise in. They graciously accept Groupon too…read more The staff was super friendly and professional but too few. Checking in process was easy and they have cubbies to store shoes. If you have young children, do not drop them off and leave. You need to stay to watch their safety as their certainly wasn't enough staff to watch each arena. They had one person monitoring the entire space today. My kids are a bit older and I jump with them so I witnessed the lack of staffing myself.

THE GOOD ----------------…read more+ HUGEEEE indoor playground with lots and lots of play space. + Never ending number of energy-depleting activities for kids - ball pit, trampolines, obstacle courses, wall-climbing, slides. + Multiple party rooms for birthday celebrations that have customized themes of the party hosts' choice. + Staff organize and coordinate the parties from start to finish. + Staff "coaches" monitor the kids' play areas for safety and they were ACTUALLY doing their jobs! Heard whistles blown multiple times to tell kids to play safely. THE NOT SO GOOD ---------------------------- - Can get very chaotic and busy inside with lots of celebrations happening at once. It's quite easy to lose track of where your kids are. - Party room food seems limited to in-house pizza, penne a la vodka and in-house cake. MIXED THOUGHTS --------------------------- = Nada. RANDOM OBSERVATIONS -------------------------------------- = Early parties start at 10:30 AM. Came for a Sunday morning party and the playground was already packkkkked. = VIPs/Party hosts can park in front of the facility, while party guests park in the back.

One of the most amazing things about Extreme is their decor! Great decor, service and space…read more Clean, friendly staff with large parking and lots to do for kids.