Staff was super friendly and helpful. She signed us up for a 30 day membership, using the price of our daughter's GLOW hour to purchase it (the balance remaining was $0. to be paid). Our daughter can come every day, at any time including GLOW, for free during the 30 days. There are SO MANY zones here, including an iWall (interactive running, dancing, poses, etc), a cycloBEAT (two stationary bikes to race flying through obstacles, racing over water and on streets, etc), Dodgeball, Double Mega Launch (two HUGE slides to go down), Freestyle jump (jump, spin, flip, play), Air court (play basketball, soccer, volleyball and more dodgeball), and Toddler zone (a smaller jump area to run up walls and over obstacles for tots). There is a dinning area and snack bar with various treats and quick eats like pizza and nachos. There is an enclosed open party area to host a birthday, lots of arcade games, clean restrooms, oversized comfy chairs for parents to observe from and massage chairs to pamper while the little play. We will return during the 30 day pass and dependent on the usage we may purchase the annual membership ($259), which is half off a 12 month membership month to month at $43.99 (based on an Extra Play membership). The Basic Play membership is limited at $36.99 and offers 50% off GLOW (vs free as Extra Play). GLOW is a BIG DEAL to our daughter so that's a must have for us to have included. GLOW, at this location, does not begin until 8 PM.With so many other kids playing, our daughter bounced between kids to play with and enjoyed a couple longer than others. At 9:15, majority of the kids our daughter was playing with were gone. With the drastic decline in playmates and the closure of one zone it dampened her spirits. The late start of GLOW will likely be our greatest reason for not becoming members. We tried it on a Saturday this time. We will try again on a Friday to see if there is any difference in play and length of attendance. Overall, such a great experience with updated, modernized play spaces for big and little kids alike. read more

! Online customer service never responded to us ! Watch your credit card Unfortunately same experience as other reviewers. The staff didn't inform us paying for one month means they will continue charging. When we payed for the 2nd time in half year, the staff also didn't tell us we are paying for two subscriptions- for the SAME KID. They only told us it's cheaper to pay for a month than paying for a day. read more

A Chaotic and Concerning Experience -- Not the Birthday Celebration We Expected I attended my great nephew's birthday party at Sky Zone yesterday, and unfortunately, this was one of the most poorly managed children's party venues I've experienced. My children are now young adults, so it has been a long time since I've been to a place like this--but even with that in mind, the disorganization was shocking. My niece had reserved a party room for 3:00 PM. The day before, she was told the reservation had been moved to 3:30 PM. When we arrived at 3:30, staff informed us that the room wouldn't be available until 4:00 PM. Even then, nearly an hour later, there was still no indication the prior group would be cleared out. To make matters worse, several other rooms sat empty, yet staff refused to open any of them for our group. The entire facility felt chaotic, overcrowded, and understaffed. What concerned me most was the complete lack of security protocols. There were multiple entrances and exits with no employees monitoring who came in or out. Adults were not checked in or connected to a child, which is extremely unsettling for a venue filled with minors. At similar venues we visited when our own children were young, adults had to be verified at the entrance, and children were not allowed to leave without a designated adult. None of that existed here. Cleanliness was another major issue. My husband reported that the men's restroom was in such poor condition that boys were missing the too-tall urinals and urinating on the floor--while children were then running through that area in their Sky Zone‑issued socks before heading back to the play spaces. That alone is unacceptable. The women's restroom, thankfully, was clean and quiet, but it was the only part of the facility that felt remotely controlled. I will say that the kids had a wonderful time, and I'm grateful for that. But as a parent or guardian concerned about safety, organization, and basic cleanliness, I cannot recommend this venue. Sky Zone needs significant improvements before I would ever consider returning. read more

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Looking for some fun for your children well why not try SkyZone. This was our first time trying SkyZone at this location. It's a pretty big space and the kids have fun. One thing to keep in mind is that it can get pretty loud inside and crowded on the weekends. My child had lots of fun jumping on the trampolines. They have staff watching and ensuring it's a safe environment for everyone. Still everyone needs to be mindful and aware to avoid any accidents. In regards to pricing one day there's a fee and add a $1 you get a monthly pass, but read carefully as I found out the hard way. The agent didn't mention there were limitations to use the membership on the weekends there would be an additional up-charge to use it on you need to go before 1pm on weekends for regular monthly pass. Lastly you might walk out with your ears ringing. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

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NaVaughn was fantastic around the park today! Very friendly and answered any questions I had throughout our visit today. Always love the hard work the employees put in, especially with all these kids running around read more

SCAM! Once you joined for a month, they will put you on subscription. I didn't know it and few months later, I joined again, and the staff never said to me that we already have a subscription. Buy beaware! read more

i've been there with my camp several times over the summer and we have been faced with nothing but rude staff and horrible food. Not only is the staff mean to the children, but also their manager Sarah cussed out one of my staff members over some food that was stolen. The room that they gave for my 70 person camp probably could fit my left pinky toe and did not allow the kids to all have a place to sit down. if you ever need help with anything, please do not contact the manager Sarah, as you will only be left upset and disheartened by someone who works with children. read more

Had such a wonderful experience at Sky Zone today! The staff member we met was incredibly friendly, warm, and genuinely engaged with the kids. Instead of being distant or overly strict, she got involved, played with them, and created such a fun and welcoming atmosphere. The kids felt comfortable, happy, and truly enjoyed every moment -- it turned into a beautiful memory for them. Usually, staff can feel a bit cold or too focused on rules, but today was completely different. This kind of energy makes all the difference. Sky Zone really needs more team members like her -- approachable, kind, and full of positive vibes. It's what makes families want to come back again and again. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

I am incredibly upset and disappointed by our experience at Sky Zone Dublin this past Saturday. I brought my five grandchildren, three of whom are under the age of 6 and were playing in the designated under-6 area. Because I was the only adult supervising, my other two grandchildren (ages 8 and 9) would periodically come over to the area just to check in with me. Every single time my 8 and 9-year-old grandchildren came to check in, an employee immediately rushed over to kick them out of the area. While I understand the under-6 rule, they were not playing; they were simply locating their guardian. What made this a clear case of targeting and discrimination was the blatant double standard. Meanwhile, a group of four boys well over the age of 12 were actively playing in the under-6 area. They were throwing dodgeballs, jumping aggressively, telling the toddlers to move, and literally jumping on top of the little kids. It was a massive safety hazard. Not a single employee approached them or asked them to leave. An employee named Ryan completely ignored the older boys because he was too busy playing basketball with other kids instead of doing his job. My grandchildren are Latino and Black, and it felt entirely like they were singled out and targeted while older, aggressive kids were given a free pass. When I asked to speak to the manager, Anastasia, the experience went from bad to worse. She was incredibly rude and disrespectful. When I explained the situation--that my older grandkids were just checking in while a group of 12-year-olds was actively endangering toddlers without consequence--she did not care. When I asked for the name of the employee who kept targeting my grandkids, Anastasia dismissively told me, "You can go and ask him, that's why they have name tags." The lack of customer service, the complete disregard for toddler safety, and the blatant discrimination we experienced from both the staff and management is unacceptable. We will not be returning, and I will be contacting corporate regarding Anastasia's behavior and the targeting of my minority grandchildren. read more

This review goes across the board for cleanliness, pricing, customer service, and convenience. This location is overwhelmingly crowded, with little places to sit. It is $36 per person for 2 hours of jumping, you can pay a dollar more to sign up as a monthly member. In my experience it was my first visit and all of the answers to my questions resorted in staff members pointing to a computer. All equipment and seating can be cleaned a bit thoroughly. If you do sign up for the membership, weekends you have a time frame to get there before 1pm or else they will charge you more money. I hope this review is helpful! read more

Sky Zone in Dublin could use an update to their equipment and amenities. Lounge area for observers has ripped seating, massage chairs are torn! Bathroom is not maintained with hand towel dispenser always out of paper! On a weeknight I was here and there's a handful of grown (much older boys) playing basketball, that most weren't wearing any shirts, cussing, and basically taking over the area- while the little kids had no other court to play! This is a place I'd let my kids park out when it's raining, otherwise not really worth the atmosphere anymore. Oh and their GLOW night is a joke! Don't waste your money! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

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Gayle and I took 2 of our grand girls here for 90 minutes of bouncy fun. They had a great time, while we sat on the sidelines. There was no need to locate them in this maze of trampolines and other kid entertainment, and they certainly found us when they needed something from the snack bar. We also paid the admission total of $72 (including buying the mandatory socks). I thought the place was well organized, clean, and well monitored. They do a booming birthday party business of which we witnessed a few. My one complaint is that the adult couch didn't have to be right next to one of the game machines. As a final note, I wonder how an adults night would work here. We like to jump too! read more

My kids wanted to go here for their bday. The person working at the desk encouraged us to sign up for the "membership" as it's cheaper than buying a day pass. What they neglected to mentioned is that if you don't cancel on time or forget (as I did), they will continue charging your credit card WITHOUT sending you a receipt/reminder anything at all. I didn't realize until months later and had my credit card company handle it as when I contact Skyzone they would only offer me to extend the membership or a gift card to be used there. My kids only went there that one time and were bored after 1/2 hr. We were not going to go there again. I'm sure I'm not the only one who forgets to cancel their membership on time. This is such a shady practice. They should send out email receipts/notifications or something. Plus the place is VERY run down and VERY loud. read more

It gets extremely crowded on weekends. I felt it was a bit unsafe with so many kids jumping together. The place seemed clean enough, and the staff were nice. read more

Biggest Crooks Out There Went to Sky Zone Dublin on Nov 8, 2025, with my 3-year-old and 1-year-old. Paid for my older one to jump, and my baby was just sitting beside me watching, not even on the trampoline. A worker came over saying his socks "weren't the right ones" even though they were Sky Zone socks from another location. Then they pulled my daughter off the trampoline for the same thing. The staff was rude, full of attitude, and cared more about selling socks than the kids' safety , meanwhile there was water all over the floor near check-in! Biggest crooks out there. I'll never bring my kids back here. read more

SCAM!!! SCAM!!! DO NOT GO!!!! The employees automatically steal your waiver information and payment method, and sets you up with a monthly re-occurring membership fee YOU NEVER signed up for!!!! And they do not refund!!! And they act dumb about it!!!! Save yourself the trouble!!! Avoid this company!!!!! read more

AVOID THE GIANT SLIDES UNTIL FIXED!! They are in bad condition making it potentially very dangerous. Lawsuit waiting to happen. I saw kids before me going on these slides and slowing down, basically flopping off the slide. I thought maybe I'll go faster since I'm an adult. So I go down the left slide (if you're looking at the slide from rest of the park), I'm holding the mat head first as instructed, and start to slow down at the bottom where the other kids did and basically fell down off the slide - face first, my lip skidding, my back arches and my feet fly over me like a scorpion tail. My neck almost snapped back and I'm now between the fat landing thing and the gate near the floor trying to get out of the thing. This needs to be closed and fixed ASAP. Someone could land the total wrong way and snap their neck and cause something horrible like paralysis. Here's a pic of the slides and my busted lip from the ordeal. Told the gentleman working the slide about my incident and advised not to let anyone else down. He acknowledged it was slower than the other. Otherwise the establishment was fine but way overpriced unless you're a member. And this slides condition is absolutely unacceptable. read more

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This place is very overrated. Too expensive for what it is, and they don't own/maintain their leased collection of frequently malfunctioning arcade games and child gambling games. You text/call the number on the machine after it steals your credits, and they're not open on the weekend. The people working there do not care at all and are rude about it. They won't even unplug the machine or put an "out of order" sign on it. read more

Would have given 4 or 5 stars, we love this place- BUT they need to get with the times on the buddy pass situation. I joined as a member, they gave me a small half sheet slip of paper that included a free bring a friend pass. Assuming this unused pass was also listed on my account in their computers, we tried to bring a friend. Nope, without that SMALL PIECE OF PAPER (which households with small children are especially good at holding on to lol), we had to pay nearly $40 to get our friend in. Even if they had originally mentioned that we should be careful to hold on to it, whiny small children during membership sign up (combined with mom brain) makes for an impossible situation. Update your buddy pass system to be electronic please! Total money grab otherwise. The 90's called and they want their pieces of paper back! read more

I was here with my toddler for a birthday party. Pros: My toddler loved it. There is a designated zone for the birthday party host and guests where they served pizza, chicken tenders, waffle fries, and the birthday cake. Each kid got a pair of socks, and they were free to explore. Cons: Crowded. Small zone for kids under 6. Jump at your own risk if you have small kids. I wish they had a separate jumping area for the smaller kids, but if you have a child that can evade the people who are larger than them, then it's quite fun. read more

Sky Zone Trampoline Park - Outside - Trampoline Parks Near Me - Dublin, California

Dangerous place. Both kids got bruises on their body after they attended a birthday party here. They were wearing proper clothing, socks, full sleeve shirts still this happens. If this place can't keep kids safe on their play structures, they should remove those structures. Stay away until they fix safety issues read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

Customer service is horrible! I left two messages 1.5 weeks apart about membership billing after canceling and no one has called me back! The experience for the kids is fun, but service is poor. DO NOT SIGN UP FOR A MEMBERSHIP HERE; You will regret it! read more

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Extremely unhappy with the unprofessionalism. The whole place is managed by young adults who don't have any courtesy on dealing with the guests. We hosted a bday party there and booked an epic package that comes with a private room. However when we reached half an hour before the party , they gave us two tables, saying that the room is unavailable. The coordinator of my party was not great atall. He was not interested in the job. I would not recommend this place for bday parties. read more

Affordable monthly plans but if they want parents to watch their kids/ boys 11-13 They need more stuff for parents They don't even have enough seating proper seating for parents nothing worth drinking for parents Lets be reasonable I'm not going to follow my 12 year old son back and fourth from dodgeball to basketball because I can't sit in my car anymore read more

Birthday parties are great to have here! I've had several over the years for both kids and it is so nice not to have to worry about much other than cake and invites. Kids always love coming here! I appreciate that they upgrade their equipment/spaces every few years or so though one time it resulted in them closing for over a week and though I had 3 memberships, they offered nothing for the inconvenience (not even an extension or discount) which I thought was pretty terrible. I am also not rating them higher because their staff attentiveness and work ethic is very all over the place. Some of them do not actual supervise or enforce basic rules and etiquette while they are "on shift" which has been borderline dangerous for my kids at times. Their cafeteria has a nice selection of food and snacks. It does get busy here on weekends so be aware if you are like me and prefers the lighter crowds. My kids love coming here though! read more

I've visited SkyZone a few times before and never felt the need to leave a review, as I wasn't particularly impressed with the overall play zone. But today, I felt compelled to write one,because of an incredible employee named Maram (apologies if I've misspelled her name-Slot of bday party was from 2:30-4:30-Dhyan's bday). From the moment we checked in for wristbands to the way she went above and beyond helping my friend organize the birthday party, I have never experienced such outstanding customer service. She was warm, attentive, and made our entire group feel special. Honestly, I'm at a loss for words to describe how extraordinary she was,absolutely AMAZING! I even called afterward to ask what I could do to help get her promoted, because she truly deserves recognition. I really hope someone at SkyZone sees this and gives her the "Best Employee" award. She's a gem and made our experience unforgettable!! We loved her! read more

Just a heads up if you have a party here, even if you pick the highest tier, depending on how busy it is, there's a high chance you won't be able to be in your party room the entire time - so while the kids from the party were jumping we had to scramble for tables and chairs in the main area. It was different before and not sure when this has changed but definitely makes it not really worth the vip package. I also wasn't informed of this until the week of our party when they called to confirm details, already too late to change our plans. While we were there someone got a concussion from the large slide and it seems like that slide often is not the safest so just FYI. Also I really wished that they would have some kind of max capacity or something, felt like there were wayy toooo many bodies in there at once. The host herself was great and helpful with the check ins and getting whatever we needed at the time we were eating, but probably wouldn't book a party at sky zone again, I feel like other places have better party experiences. 1 star because ultimately the kids had a lot of fun and this was for them 1 star for the host .5 stars bc pizza was good so rounding up to 3 TLDR; Had a party booked from 5:30-8:30 (2 hrs of jump time and 1 hr for food) 2 of those hours were NOT in a party room. read more

$29.99 for a day pass (only for 90 mins). They will sell you membership, which is $32.99 monthly subscription. They claim to be a good deal if you will return just one more time, so I signed up both kids. When we returned the second time as VIP members, (1) the line to check in VIP members was longer than the regular admission line, (2) we were told that the park is at capacity, we have to wait 45 min, (3) my kid got injured at the slide and no one cared to provide a bandaid. This place is like a zoo, so packed. Little did I know, you can't even cancel the membership at the location. You have to go to a special website to cancel, which I did and still ended up getting charged! I called the Dublin location, they cannot help and instructed me to call the corporate office. I asked for the phone number and they don't even know. There isn't a phone number for the corporate office. I was trying to submit the 'contact us' online form but the Rockin Jump Dublin location is not even listed on the form..... read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

We signed up for Sky Zone memebership in Fremont California. They told us we can go to any Sky Zone so we came to Dublin the day after. Dublin location told us we can't cross over so I had to cancel my membership at the Fremont location so my daughter can play at this location. Sky Zone has major red flags. The red flags I noticed in Dublin is: Older kids and younger kids play together in the basketball area especiallythe older boys. The older teenage boys throwing the ball like it's a baseball and I seen several children hit in the back of the head and 3 were hit directly in the face. This should never be happening. It doesn't matter ifbyou sign a wavier or not. The slide is a really nice thing for all ages but why do you keep closing it? People are on a 2 hour time limit to play. You don't need to close the slide just to fold mats or just close it completely. You have so many adults standing up and nowhere to sit down. When you all decided to remodel this location did you all forget about the parents need a place to sit down? The food prices are ridiculous. This is not a theme park it'd an indoor play park. You all need to seriously think about cutting those prices in half The trampolines are fine but you will really need more play structures for the smaller children and have an age limit in thr basketball area. You could also make 2 basketball areas. One for older kids one for small kids. We are definitely thinking about canceling our membership. What is the point of coming here if you all are closing the slides? read more

Sky Zone Trampoline Park - Why should we to pay forr a membership if you are going to close the slide? - Trampoline Parks Near Me - Dublin, California

Immediately I noticed this location is smaller than other locations. But, it serves it's purpose. It has everything the other locations have, just in a tighter space. The staff was friendly. I appreciated the way they interacted with the kids all while keeping the place safe. They weren't afraid to blow the whistle when kids weren't practicing safety. I recommend the pizza. It is so so good. The crust is thick and soft. It can compete with other restaurant chains. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

They gave us a hard time for wearing socks from another trampoline gym. The lady told us those are "regular socks and unsafe". I asked my kid took them off to show her the bottom is grippy and even have name of the trampoline gym on top. At the end, she gave us a free pair of their socks to swap out. I appreciate the free socks but if it about your merch not about safety, please be honest. read more

It's pretty dirty in there, and not as many amenities as other trampoline parks. So the likelihood of your kid getting sick is high. They offer a monthly reoccurring membership that is a better deal than just taking a kid there for a single session. However, they will do anything they can to keep you from canceling your membership. They'll lie right to your face about their inability to cancel it for you, and refer you to their website to try and force you to do it yourself. They absolutely can cancel it at the desk, but they won't. Even if you talk to a manager, which will actually make matters worse. Sarah the manager is why I'll never set foot in that germ-factory again. My only request was to cancel my monthly membership. I was considering having my daughter's birthday party there, but forget it. Talking to her on the phone, she lied, raised her voice at me, talked over me, was condescending, and incredibly disrespectful. To me, a paying monthly member. It was actually comical how much of a nasty person she was to a customer. Absolutely zero self awareness out of a manager at a place trying to make money. Because of her, I'll be encouraging my friends and family to go elsewhere, like Urban Air in Concord. It's way cleaner, and has way more things for the kids to do in there. Avoid sky zone at all costs. If the Sky Zone PR person replies to my review don't fall for it, this place is trash and Sarah, the manager is just awful. I can think of 1000 places I'd spend my money at before Sky Zone. read more

I took my children here on a rainy day and it was packed with birthday parties. We were helped by a super sweet young lady, she offered us the special which we kindly passed on bc we don't live in the area. She got us our socks quickly and as the rush of more children came in. Her name started with an A, however I didn't remember her name but wanted to make sure she was recognized for her kindness. When I called the sky zone to give positive feedback I spoke to a male manager who said it was against their policy to confirm or deny private information, which 100% I understand and respect. But when I asked if he would be able to share my positive feedback with the team or management he replied "that is out of my hands" hope she gets promoted to his job read more

The trampoline park formally known as Rockin Jump has renovated and is now called Sky Zone! We've attended a couple parties here both with Rockin Jump and Sky Zone. We definitely like what they've done with the place! Created a safer space for the 6 year olds and under which is a pretty big play structure! They also added 2 huge slides and a fun little basketball court. We recently held my kids bday here. Logan was an amazing host. From start to finish, Logan made sure we were taken care of. From checking in our guests, setting up the room, serving the food, clearing the tables to getting everyone ready to sing happy birthday, he even offered to help me decorate the birthday cake! Thank you Logan for making our party experience a breeze! The food is just ok. But it's nice you're able to bring outside food. On the weekends this place is crowded and they have back to back parties going everywhere! You can choose to have your party in the main open area or private room. We opted for the private room and I'm glad we did! This venue is super loud and so packed with people occupying every single space this place has to occupy! Despite the madness kids and kids at heart will have fun here. Something about jumping, sliding and parkour'ing that gives you an adrenaline rush! read more

I had a lot of fun here, as did the kids! Came here with a large group of people for a birthday party. THe service was good, everyone was super nice. They answered all the questions I had. The piza was really good, the fries were great. I feel the food was good too. They had socks there which was cool. read more

When it was Rock and Jump, it was better for the children. It had a much bigger area for the children to jump. Today, they removed the dodgeball area for a basketball area, the rock climbing wall, the Pugil stick area is now a slide, and reduced the trampoline area in half, which was very popular for the children. The dodgeball area was very popular, while today the basketball area isn't, which makes the trampoline too crowded. Hopefully, they will see the potential and remove the slide that gets no crowd and make that area a dodgeball area. read more

You really can't put an age limit on having fun and jumping around at a trampoline park. This was my first experience at one, and I can confidently say this was the highlight of my day! We came here on a whim, and opted for an afternoon hour sesh. One thing to note, is that minors do have to have a guardian/parent sign off on a waiver that says Rockin Jump won't be held liable for damages/injuries. Other than that, I believe I paid about $21 for an hour afternoon weekend session, including the nonstick socks that you can keep. There are free lockers to store your shoes and any personal items (I wouldn't recommend carrying anything in your pockets if you're planning on jumping to your fullest potential)! The trampoline park itself offered many excursions! I didn't take my phone inside, so I only really captured the exterior. The largest feature is, of course, a huge trampoline floor where you can bounce from trampoline wall to wall. Adjacent to this main attraction is a dodgeball pit, where a staff member manages and divides customers into teams, and regulates the point distribution. There's also several foam pits, a climbing wall (which was unfortunately closed when I visited), and 2 basketball hoops with trampoline flooring. We were definitely the oldest at the park by far, but that didn't prevent us from having fun! I will say that an hour was definitely sufficient for us, as I was very winded after jumping around and trying to dodge the dodgeballs that kids threw at us LOL! read more

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I booked a Mega party here for the first time. Package included cost of 10 jumper, two large pizzas with 2 jars of drink , and a 60 minute in a private party room and i can bring my own food. Kids get to play two hours but i can't imagine how crowded the place was. Kids are running around us and packs of adults sitting around. The bench for parents to sit and wait was so uncomfortable. After play time we get to sit in a private room for food. The room was spacious with plenty of seating and supplies. The host was friendly but they forgot to give my birthday girl the T shirt. Anyway kids love it and 2 hours is plenty for them to burn energy and get hungry. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Dublin, California

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Attended my nephew's birthday, and the facility is great- lots to do for age 3+. My girls aren't quite 3 yet, but we still had lots of fun with them. There is also a little line of arcades. I'll just say the host for our party, from check in to the final wrap up was excellent. Our house was a young man by the name of Omar. He was incredibly energetics, super helpful and attentive, completely on point, and made everything run so smoothly. I was both delighted and impressed by him. I hope my brother-in-law tipped him very very well! read more

Absolute chaos. Have been to other sky zones, but this one just felt small, very crowded, and just chaotic. Their dedicated "toddler area" has no trampoline section-it's just a play area. When my toddler wanted to jump we were asked to go elsewhere so we don't get run over by other kids. Also the pricing!! 29.99 for 90 minutes. I have been to larger, nicer, well kept sky zones and paid wayyy less. Also my toddler would never jump for 90 minutes so I think it's ridiculous that it was the only option. I was also told to just get a month membership. But what they didn't say is that you need to cancel before that month is up or you will be charged. Again-literal chaos so it's hard to understand or ask questions. Of course the kids enjoy themselves but it's difficult because as a parent you also have to watch out for all the teens so that your own child doesn't get run over!! read more