We have been with ISP.net for 3 years, when they were still LV.net. We switched from Cox because we…read morewere always losing service and I work from home and it was starting to impact that & I was being reprimanded because my contract states I have to provide reliable internet access. Today we had Paul from ISP.net come by because he was upgrading our speed. He was professional, knowledgeable, and friendly! Not only do they offer excellent internet service & professional technicians, the price we pay is so much cheaper than any other company we have worked with! I honestly can't say enough good things about ISP.net!

Mike Cullison has been such a pleasure to work with. ISP is a great provider, we have wonderful…read morespeeds. Any slight issues that arise are dealt with in less than 24 hours. They supply internet to the whole community 360 units and common areas. The internet supplies all our cameras that ISP also supplies and all of our access management for amenities. I will recommend them to anyone I know!

Quality - There internet worked pretty well. It did cut out sometimes early in the morning around…read more01:00-03:00, probably due to system updates. They raised their minimum speeds, initially, I was on a 50Mbps speed, but my last speed test showed I was around 80-85Mbps. This did come with an increase in my monthly bill (from $50 to $65) and there is now a fee ($3) that I'm not sure what it is for. Value - The price per Mbps is good. Based on the numbers above it was about $0.75 per Mb. Compared to Cox which offers 50Mbps at $50 is $1 per Mb. So it really depends what you need the internet for and if you prioritize value or overall cost. Service - When I call Century Link, I'm usually on hold for 25-35 minutes when I call in the morning. I couldn't use their website to perform what I wanted so I had to call, but there is no call back option. I also did not have one of my signals when I got set up initially. One of the cross box connections was wired incorrectly so I was only getting one signal. It took a few visits from a technician to figure it out. When I check their website for internet plans, I see there there are two options for a monthly price of $55/month so I don't know why I was paying $68/month, but I wasn't even offered that when I wanted to cancel service. Also be aware that if you cancel one day after the start of a billing cycle, they will not prorate it. You will need to use their service for the remainder of the cycle even if you already have a new provider.

I've been a loyal CenturyLink customer for over15 years, never missed a payment, always on…read moreautomatic billing, and this is how I was treated. A few months ago, I received a letter saying my service would be disconnected due to issues in my area. I called right away to verify. The rep, Amani, told me to ignore it and said it might be fraud. Then, two to three weeks later, my internet was shut off exactly as the letter had warned. When I called again, Gunjae apologized and promised a temporary reconnection. Then she transferred me to Bathiba, who flat-out said none of that was true and said that when service is disconnected, it cannot be connected back. How can three different representatives give three completely different answers? It was obvious no one knew what anyone else was doing. No communication, no accountability. And on top of that, the service itself was already unreliable. After 15 years of loyalty and on-time payments, I expected basic honesty and competence. Instead, I got misinformation and disconnection. I cannot recommend CenturyLink. Avoid this company if you value your time, your money, and your peace of mind.

Emailed for some help and received an out of office reply…read more On to the next company.

I worked with Mark and the quickness and accuracy to ensure that the migration of all of our phone…read morenumbers and 800 number etc. had zero issues and his hardware tends to be much cleaner and nicer than what we got with Vonage. He also will not raise prices without discussing and just provides a much more personal feel even for a company as large as mine. Great work!

Bad experience! Technician could not install as he said…read morethere was a tree interference. That they would have to contact our neighbor about moving their antenna receptor in order for us to receive service. On top of that I mentioned to Christian I was skeptical about someone on my roof. Famous last words, "we do this all day, no problem ". I highly DO NOT RECOMMEND. The damage the tech made, small but significant for Las Vegas when it rains. Needless to say, will not be going with this company.

Yes until now we have Had Cox but they beat Cox by a long shot price and service they have some…read morespecials and we have always had connection problems with cox so this is a Big relief.

Beyond shady company that's not to be trusted. The owners pretending to be "concerned neighbors" on…read moreRing posts any time someone makes a report about their internet service being down is massively sleazy. They know fully well that personally soliciting your business on the Neighbors app is against Ring's TOS and yet they continue to act as if they're sweet and innocent in all of it. Anybody that has to be a predator to drum up business that way is bad news!

Ok, my internet was down. Went on line to the provider for help. They tried, but no, not fixed…read more So I'm trying to stay positive, but did I mention my internet was down. Now going on a week. So I go down to Modern Utilities. Milan helped me. I actually sincerely thought, this guy knows what he is doing and going to get me a good deal. I walk out with a new modem and "Man, I hope this works." Everything Milan promised worked. Everything! This is my place. They know their sh*t! The whole office are positive, can do folks! They turned my frustration into success. I highly recommend!

I attempted to opt out of a bulk‑billed internet service that is not installed in my unit, yet I am…read morecharged the same rate as residents who receive full service. This provider relies on mandatory billing and restricted consumer choice, rather than competing on quality or price with mainstream options like Spectrum or AT&T. Billing residents regardless of access or use raises obvious concerns for anyone paying attention to competition and consumer protection in broadband.

I've had a hard time dealing with many ISPs customer service centers. I get passed off to this…read moreperson, and that person, and it just reached a point when I couldn't take it anymore. And as a business owner, I can't spend time on the phone when I have business to drum up. Fortunately, I met a representative at a random bar on Fremont. He gave me his card and i decided to give them a shot. What did i have to lose. Not only is their customer service impeccable, they help me understand what all of my options for tech services are, without forcing my hand just to gauge me for money. It was nice to feel like I can trust them.

High prices and worst cuatomer service !…read more I called them this company is very expensive.

Excellent customer service and excellent speed. Recommend Vegas Wi-Fi for everyone. They have a…read moregreat referral program and their prices are great.

It's good Specially for the price…read more Sometimes it's down not for long We don't use that much internet Only for tv

I used to be a strong supporter of WeLink. When I first signed up, the internet speeds were good,…read morethe price was reasonable, and I actually recommended them to several people. Unfortunately, the service has steadily gotten worse while the price has continued to go up. If you play online games, I would seriously consider another provider. I experience packet loss and lag more days than I don't. When the connection works, it works great--but the inconsistency has become incredibly frustrating. The biggest issue is the support. Every time I call about packet loss or lag, the response seems to be that it must be my system, my equipment, or the specific game I'm playing. At some point, when the same issue keeps happening across multiple days and situations, blaming everything except the internet connection gets old. Technical support has also been disappointing. I've been told they would need to reach out to someone else to investigate the issue, only to never hear anything back. There seems to be very little actual troubleshooting or follow-up. I went from recommending WeLink to friends and coworkers during my first year of service to now regretting those recommendations. At this point, I would not recommend WeLink to anyone looking for reliable internet, especially for gaming or anything else where a stable connection and low packet loss matter. Also, technical support is never available. They say open to 12am mountain. Calling now at 1042pm mountain and recording says to call back during business hours. Mind you this is the same recording that says they're open until 12am... price sucks now, customer service sucks, and the product is terrible. Would give negative stars if i could.

My goodness Kapua Silva was amazing and saved me from having to use my insurance to get a new phone…read moreby working so patiently to solve my tech issues, stellar customer support

Did you know that they will not accept Military id to get a new phone?…read more My other half phone got stolen in Las Vegas and we went to the local T-Mobile in Vegas and she was able to turn off the phone but wasn't able to assist with getting a new phone with a military id ; she asked for a drivers license or state identification or passport..... I learn something new

The project was to put a ham radio antenna on my roof. The project was completed quickly and…read moreprofessionally. I would certainly recommend them.

As advertised/great service/antennae works perfectly, tons of clear channels…read more So glad I got rid of cox cable. As said by others I should have done this before. Good communication, fair pricing, clean and professional.