1. Sky Star Towing

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Escondido, CA

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Sky Star Towing

3.3 (3 reviews)
Open • Open 24 hours

Services - Sky Star Towing

Boat towing

Car towing

Motorcycle towing

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8 months ago

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Johnathan's Towing

Johnathan's Towing

(190 reviews)

My friend had an anti-theft system that had gone haywire in her 2016 Honda…read more She was stranded in Vista, we needed it taken to Escondido. AAA assigned Johnathan's towing, located in Escondido, to come all the way to Vista because we requested a tow to Escondido. Our tow truck driver arrived in less than 30 minutes (AAA said 56 minutes) The tow truck driver Ragheed asked why it was not starting. We told him the anti-theft system had malfunctioned, due to replacement of battery and now the honda shut down. He swiftly showed her how to override and started her car. He also went under the steering column and took a picture for her to see what was causing this issue. A secondary anti-theft system that failed. Common for this kind of 2016 Honda. Because of his kindness we didn't need a tow. With the knowledge he gave us we found a place to have the secondary anti-theft rewired to the main system. JC power in Escondido. I have always had great experiences with AAA service and towing. Johnathan's towing sacrificed more money on a tow and Ragheed went above and beyond to insure she knew how to get this issue resolved. Thank you!!!

Worst customer service ever. A lady name Sam was rude to my wife and I. I had a medical emergency…read moreand had to leave my car. They would not release to my wife and she came with the discharge paper she wouldn't still let her have it. I gave her my DL and my military id card and she assumed I was being rude by throwing my card. After that things got worse she was rude and just disrespectful to us. I would boycott them for 1. Not even understanding the situation and 2. For being disrespect to a veteran. Again her name is Sam and she was nothing but terrible to my wife and I.

Roadway Towing & Recovery - One of the company's trucks that's about to break down

Roadway Towing & Recovery

(638 reviews)

Laith was fast when my battery died. No luck jumping it (it was super old and just dead) so I…read moreneeded a new one on the spot. Kudos to him for giving it a shot though... Took him less than 15 minutes from start to finish to swap everything and write paperwork. The dispatcher was super nice...about an hour wait from when I called to when Laith arrived. All around, a pleasant experience.

Absolutely unbelievable experience with Roadway Towing & Recovery. I was left stranded for nearly…read moreTWO HOURS through my roadside assistance program waiting for a tow truck that never came. After being repeatedly told help was on the way and that arrival would only be a few more minutes, they suddenly canceled the job after I had already waited 1 hour and 45 minutes. When I called, the first employee admitted they were "backed up." I asked the obvious question -- why wasn't I notified an hour earlier instead of being left sitting there wasting my entire afternoon? He said my manager made the decision to cancel you, would you like to speak to her"She kept me waiting on hold for quite sometime probably hoping I would hang up. That conversation was even worse! She talked over me, lacked all basic customer service skills and told me they "never took the tow job". Obviously this was a lie since my insurance company confirmed this business two hours earlier. She told me they were too busy and it would actually be another 2-3 hours. So instead of declining the call honestly from the beginning, they left a stranded customer sitting and waiting with no communication whatsoever. When I tried explaining how unacceptable and irresponsible that was, she actually LAUGHED, sarcastically told me to "have a nice day," and HUNG UP on me. If your company is too overwhelmed to handle roadside calls, then DON'T ACCEPT THEM. Leaving people stranded for hours and then laughing at them on the phone is beyond unprofessional. Absolutely disgusting customer service.

Sky Star Towing - towing - Updated October 2026

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